Would you like to save as your currency permanently or for this visit only?
The location was beautiful. In the discription of the hotel it is not pointed out clearly that it is directly located at the lakeside, which was beautiful! Some of the waiters were very slow and some of them not able to understand neither englisch nor german. Not all of the reception staff was enthusiastic, some could have been a bit more willing to help with getting information regarding the public means of transport (train): there is no possibility to buy a ticket to/from velence to a city from abroad which makes the trip by train quite complicated.
Very nice place, silent room, everything perfect. Not a wide choice of food at the restaurant, but what I took was good.
clean, spacious rooms, very relaxing atmosphere
Spacious and very well equipped spa facilities incl. a nice pool for kids. New, nice and clean room, which was very well soundproof. Good service by the hotel staff. A nice place for a couple or a family to have a very good relaxing time. Just one - English lang. Only the basic terms and regulations in English. All other information booklets, instructions how to operate the spa facilities like sauna, fitness etc. in Hungarian . Quite difficult to communicate in English with the staff / except for the male receptionist/.
Perfect place to relax, nice rooms, big swimming and sauna areas. The promised Internet on the room did not work over the whole stay, but we were told this was temporary. Also quite loud with all the children in the pool and in the restaurant area. No problem on the rooms though.
The wellness area is fantastic, the hotel is very clean. It was a pleasant mini-holiday. The hotel should have more tranlations into English, especially in the wellness area. Not everybody understands Hungarian.
The hotel fulfills the two important conditions of parents who want some rest with their kids; - it gives a correct, quality service (with the exception of the Grill-house), Spa and some peace for parents - and it is good fun also for kids. All this in a natural environment, not in a big industrial hotel. The hotel was full while we were there but yet, we could peacefully read on the beach, eat with a relatively silent restaurant with all those kids around. Precious mini club and children programs, facilities for free. Services in Spa are good and professional. The strict check out policy; sometimes unjustified and contra-productive. Rooms are not big but comfortable with mostly side views but with generous terraces.
Very clean, many pools, great sauna, lots of activities for kids, nice modern room with balcony view. Staff could have been better. One guy at the wellness bar was in plain clothes, but he did have his name badge on. 4 star employees should wear uniforms. They advertise on-demand type satellite tv, but it's never worked according to an employee. When asked for a dinner recommendation, girl at front desk gave us a Velence brochure...nothing more. None of these were major issues, just not expected at such a nice hotel.
I wrote it once and I'm writing it again: there is a lack of explanations in English. Please, use English more in your hotel.
Free LAN connection. Breakfast was OK. Missed some hot meals to breakfast.
good facilities for good price
breakfast good, bed very confortable,nice view. too much noise early in the morning 8.00 o 'clock, repairs inside hotel.very old furniture.
Staff is ok and location is in the center. Breakfast is very, very poor.Hotel and room are very old .The hotel has a strange picture on the wall and on the table I found the book new testament.Pictures on the wall with motifs related to book on the table.The town was deserted and dark with suspected exchanges in the park next to.
The hotel staff were very friendly upon arrival. The room was clean and very nice. The restaurant, while expensive, was clean, nice staff and good food. The included breakfast was an additional plus. The free shuttle to the airport runs 24 hours and come every half hour. The drive is 5-10 minutes. If you need a place to stay overnight before or after you arrival to Budapest, this is a good find It is out by the airport, so if you don't have transportation, you are pretty much restricted to this hotel. Nothing else close by.
Very nice room. Very good food.
Amicable personal, good restaurant, good breakfast
Nice outdoor restaurant
Pleasant and helpful staff, cleanliness and location.
Dinner was excellent.
Everything was perfect, value for money was incredible, the restaurant was also a very good point No English spoken
Excellent food, great value for money.
Location is good, price is very good, and breakfast is very good, so I recommended this hotel. They don't have indicators from autoband with Tarjan village.