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Made to feel very wlecome nothing too much trouble although we didnt speak any french the staff were very helpful in english
Poor service on accessing tghe car park - had to phone from the car to gain access to the facility even after booking in
the breakfast bread was good that the only positive thing I found in this hotel. junior duite is definitively not a suite but 2 small rooms and one has a camp bed. bathroom is very old and durty so are pillow and blanket. Than looby carpet is really old, and durty. and finally if you need the elevator on the moning you may wait for 20 min to get the change to see the unique elevator full
The staff were very friendly and the partner restaurant good. The underground car park was a bit of nightmare going between the two floors as the ramp was very narrow on the bend and is very tight for a mid range saloon (which was brand new and so we didn't want to scratch it!!)
We stayed at the hotel during a trip to watch rugby. It is well situated for walking into the town centre and catching a tram to Stade Marcel Michelin.
On arrival we had a problem with our room but this was sorted out promptly, professionally and to our utmost satidfaction. We found the staff very friendly and helpful, The location was close to the city and restaurants. The hotel restaurant was good as was La Table de Thierry in the old town.. There are 2 type of executive rooms and this should be pointed out to guests on booking.
It was clean and comfortable. The staff were helpful. The cost of the breakfast was ridiculously high. It was not a good value. I also feel that during the period we were there, all the hotel prices in the city were inflated somewhat.
Excellent location. Reception staff very polite and helpful and spoke both English & French. Handy to restaurants, transport and only short pleasant walk to the tourist old city and Place de Jaude. Found the aircon temperature set a little high and was not able to adjust it down (not a major concern and as we were only there 1 night, did not bother to raise this with the Hotel staff).
Good location, in a nice town, in a spectacular region. A pity there was no bar.
Staff had very good english and it really helped me as i didnt have any french. The buffet breakfast was very expencive at 12 euro per person
The vicinity to town Too high cost for this kind of hotel. Accomodations (double beds separating), very uncomfortable. Room too hot, could not adjust temperature, very uncomfortable. Parking fee is rediculous, that is taken advantage of the customer. Noisy room.
Friendliness Didn't clean up a spill on the carpet after the first night
The staff were very helpful directing us to various sites. The children liked the free cuddly toy they were given Room was not as clean as I would have expected- the blankets on the bed were quite old with holes, however as an overnight stay it was acceptable, but I would not stay any longer. We were also given a top floor room despite having young children and luggage which was not particularly child friendly despite this we stayed in another novotel near Paris and found this to be fantastic- food, room and much better value for money so would use a novotel hotel again
nice bar area the rooms were incredibly hot and wouldnt cool down
Good basic hotel Over heating
Great hotel, excellent breakfast, good facilities
The restaurant was nice and the room was clean and tidy Not enough staff in the bar
reception desk 24 hrs open - restaurant open 06:00 until 24:00 - good and friendly staff - clean and well maintained hotel - easy access from motorways - free parking for cars - large room prefer to have free access to internet for this class of hotels - since many business visitors are using this hotel
The hotel was well situated for our further travels. It gave us a good nights sleep, a swim, nice evening meal & breakfast None
It's convenient place to stay if you traveling to Barcelona from Paris, or from Barcelona to Paris. I'll recommend to everybody. Poor choice of equipment in Fitness Center, dirty carpet on floor, need to clean or to change. Choice of cheese on Breakfast is poor.
Good buffet breakfast provided. Hotel had its own free parking near entrance. Reception staff helpful in suggesting restaurants in the City Centre (about 10 mins by car away). Internet (but need to pay) available in room. Hotel bathroom had some maintenance problems (basin couldn't drain water) which had not been sorted out before moving in. Otherwise, no other problems.
We were using it as an overnight stop-over hotel on route to our main destination, it was well placed for the motorway system and easy to find. The room was comfortable and clean. We did not use any other of the facilities
Room was well appointed and very clean. Restaurant food very good.
Comfortable stay, good overnight Hotel away from the noise of the Autoroutes. Could be difficult to find without a Sat. Nav. We liked the air conditioning in the rooms.
Breakfast! The hospitality tray in the double room only catered for one person.
The house keepers talked to loudly outside, making it hard to sleep. And also if you stay on the groud floor, you can hear all the movements on the room over you, so if the person in the room wakes up before you, you'll probably wake up also because of the noise.
Wide room, Free breakfast coffee and croissant. TV and Movie programs are excellent. 10 euros/day for parking.
Good room. We liked the free coffee-to-go and cake in the morning.
services / facilities, nice hotel staff, very good breakfast There was an unpleasant smell in the room (which could be caused by a cleaner used to make up the room). We left one window open during our stay.
I liked the the location, style and layout of the hotel. The facilities exceeded our expectations and needs and with the convenient tram just outside the front door meant exploring the town was simplified. I felt the parking could have been free for residents.
The room was well equiped. No restaurant although there were plenty within 10-15 minute walk.
modern room; clean; excellent location Did not have an iron ready (current one was damaged)
Near the autoroute We asked for a change of one room due to it having an unpleasant smell.
Clean, comfortable. roomy. Good breakfast. Good value overall.
Good for an overnight halfway stopover travelling to the south of France or Spain and very close to A71 Autoroute. Rooms are compact and recently refurbished. Good shower / bathroom, free wi-fi and comfortable beds with little traffic noise from Autoroute nearby. Restuarant food is varied, but as usual in France not very good value compared to say a Beefeater near a Premier Inn in the UK. Though better value than an Ibis or Novotel nearby. Located on a small business park that's quiet after 18:00hrs. Most staff speak english and very friendly. Car park is a bit tight with limited spaces, watch out for damage by other drivers coming and going, my car was hit. Food in restuarant buffet area is left uncovered and flies on food are a problem.
Quiet, good beds no
Easy to find . The room was comfortable and the shower and facilities where good. The food was good The hotel is in the middle of an industrial estate but no noise at night except for the alarm of one of the industial units which went off three times during the night.
New look - much brighter and cleaner looking There was nowhere to put shampoo etc in the shower
newmodern facilities, efficient & friendly staff & breakfasts
The well -thought out layout of the room.It was not particularly big, but there was room for luggage, for toiletries in the bathroom and a decent sized bench/table top in the actual bedroom The concrete stairs for the upper floor made rather hard going if you were not in the first flush of youth!!
This was our first stay at Issoire and we found it with ease and, was received with a very pleasant young lady with a smile and, was very helpful when I had difficulty connecting to the internet which was free of charge. I found the cost of meals rather expensive
IT was ckean, comfortable, quiet, good restaurant. everything you would want for an overnight stay on the way to somewhere - it's in the middle of a light industry area. Nothing in particular - the place is just one year old.
Facilities provided more room than many budget hotels, supermarket and restaurants nearby. Wifi readily available.
Excellent facilities and cleanliness of rooms. The staff are friendly and welcoming and the hotels are within easy motorway access.
Helpful staff, Free internet, ideal as a stop over as we were on route to South of France. convenient location for motorway and facilities. Good value for money
We stopped at this hotel en route to the south. It was convenient for the auto route, easy to find, clean, functional and the hotel team friendly and welcoming. Within easy walking distance of a number of restaurants which was great after a long drive. The facilities were no more and no less than we expected for the price paid, all in all it was perfect for an overnight stop over and we’d definitely use it again.
breakfast is not really expensive,and correct,rooms are wide enough to be easy. it's not sightposted,indicated...
good overnight stop no
the staff (only one woman) was wonderful, she is very nice, friendly and efficient! the pillows are awful !!!
Excellent value for money. This is a clean, easy to get to stopover hotel.
Clean and friendly. The price is a bit steep for a a one star hotel especially as there are cheaper three star hotels in the area.
We stayed in the family room- large and clean, with good size shower room. Hard to find.
Hotel receptionist was excellent, she was very friendly and helpfull. Hotel is well positioned with secure parking. No tea or coffee available in the room.
Very easy to access Staff were very good The room was clean. Access to the Town of Issoire very very good
Reasonable size room Breakfast like a bun fight,insufficient staff and not made aware of what was available.also as with most hotels in the ones we looked at on your website coffe/tea facilities in rooms would have been nice.
ease of booking and comfort/standard of rooms for amount paid. convenient stop over location
This is a very good hotel for the price range. The rooms are clean, a good size and the beds are comfortable. Its also within walking distance of places to eat. Liked everything
Very comfortable clean bed
very comfortable, no
There was some confusion as I had booked a family room but was told I could not stay in the room with 3 children. I explained that I booked this and enquired before I travelled and it was ok. I also explained that I had a another booking in August 09. The receptionist cancelled this booking without really offering an alternative. Very abrupt
Good size rooms and comfortable bed
New, light, spacious and clean rooms. Friendly staff, excellent food/restaurant - everything you need - including free fast wifi, free,safe parking and near the motorway, None at all
Decent clean economical hotel in a resonable location, with very friendly staff. this a bar and resurant, and other good eating places a short walk away. No negative points to mention
No proper shower. Hotel very tired looking
The location was absolutely great for access to the motorway. The only thing wrong was that we couldn´t get internet access although the staff were very helpful
Good location for my requirements. Staff are friendly and helpful. Free wifi. Room was small - twin beds filled it except for a small desk & chair. Bathroom poor - small half-bath and hand-held shower. Noisy - apart from road-noise, bin lorries at 6am.
Close to motorway Room like prison cell, very noisy
We found this budget hotel to be ideal for an overnight stop on our car journey from Calais to Perpignan in 2 days. It's close to the autoroute & the food was reasonable Nothing particularly.
Good clean environment. No english speaking receptionists at night.
We arrived late and they were kind enough to leave a 'key drop' for us. Rooms quite small
The hotel was cheap and the Receptionist was very helpful Out of the way and parts closed such as the bar and the tabac
Main town square was only a 10 minute walk. The rooms were quite hot during the night.
Very comfortable and convenient No
We used this as a stopover after a long day of traveling and found the hotel to be very comfortable and clean with everything we needed,
The Breakfast buffet was not up to standard.
Very clean and friendly staff
Breakfast - quality and choice of food. Leaving room keys behind reception visible for all to see and possibly access.
easy access to hotel, friendly staff. Restaurant closed; laundry closed; credit card machine didnt work.
The hotel was very good and the and staff were excellent. Only a small complaint that the bed dipped in the middle, but otherwise recommended Only a small complaint that the bed dipped in the middle, but otherwise recommended
Location to the pretiest part of the city was good, Rooms finished to a good standards and clean We arrived expecting to use the reteraunt only to find it closed on a Saturday
free Wifi throughout hotel no restaurant at weekends.....