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It was very clean and pleasant. No
Basic, clean and good value for money. Excellent location in central Ales. Laurent was very helpful and most welcoming!
Excellent well informed staff. English spoken well. Excellent continental breakfast, highly recommended. We failed to reserve parking, so experience difficulty dropping off our luggage, but plenty of cheap parking nearby.
Cécile and Laurent were exceptionally helpful and thoughtful. Thanks to them, we really enjoyed our stay in Alès. Late arriving noisy guests !
Private parking area.
staff were very friendly and helpful
The good place in the middel of the city. They have some problems with the toiletdrain, there was a bad smel from the toiletdrain.
Friendly and accurate staff.Service at breakfast was very pleasant.Information about sightseeing absolutely fabulous.
This was a first class hotel. The manager and manageress were extremely helpful and I am very pleased to have stayed in their friendly, efficiently run hotel. I would reccommend it to anyone.
City centre location insufficient car parking. Lack of lift.
Absolutely nothing! Where shall i begin? Advertised an outdoor pool, it's an out of ground plastic bag full of disgusting stagnant water! Advertised air con, none worked! Advertised Wi fi, can't remember exactly where we could pick it up! Food in the 'traditional french' restauranr was awful. My wife sent the Veal back because it was raw and full of gristle. The green beans looked as though they had been cooking for several days. The rooms were tiny with inadequate hanging space for clothes and don't get me started on the bathroom (closet!). All in all the worst place I have ever stayed at. Booked for 5 nights too, my god, we couldn't wait to get into the car after checking out after the first night.Stay away until it is knocked down and another rebuilt!'
Outdoor swimming pool. Very basic hotel in the middle of an urban/industrial estate.
Nothing I wouldn't get near that place They write they have Bb cot but they don't when we came we have been told that they have 5 babys so this is why there are not left the morning after we learened that there are no
breakfast quality was poor, further from town centre than originally thought
Every single room has been revamped with new windows and laminate flooring, giving a clean fresh appearance. The owner of the hotel was delightful. The shower was a bit awkward, but the bathroom had been retiled and was acceptable.
We were extremely impressed by the warm welcome we received at this hotel. Nothing was too much trouble, the room was comfortable and we felt at home almost immediately after we had checked-in. None
Staff are very friendly and helpful and interested in the welfare of their guests Towels are inadequate
Quite, clean, freindly staff, air conditioner, free parking, free internet Tiny room, tiny shower cabin, tiny towels, no elevator, no wardrobe, tv only in french
The welcome and help from the staff was excellent. The dinner (a fixed menu) was nicely planned and cooked. The bathrooms were small with only a curtain to the room and the curious half-bath with hand-held shower head was difficult to use.
Loved the location, cleanlinsess,water pressure in bathroom fantastic. Nicely heated. Restricted options for dinner - this is not the hotel's fault as it was off season
Clean and quiet room, a little bit small, but this is not a problem if you are in transit. The breakfast was too poor.
Nice hotel and good quality from the staff
Staff was very helpful, good recommendation for restaurants, good wireless internet, good value for money for the basic accomodation. Mount for showerhead would have been nice
Very helpfull and accomadating Nothing
It is cheap ! The room smell cigarette... the made wake me up at 9:00 entering in the room without knocking at the door.
Please write at least 15 words
Peaceful hotel Phone contact before aerrival was difficilt. Needed to phone 5 times before answered
close to super market. easy to find. restaurant close by. sometimes noisy
Cheap, convenient The walls are too thin. We were kept awake by noise from adjoining rooms
We were very satisfied by the very friendly and helpful hosts. It is a charming maison with beautiful garden, large luxuous swimming pool that overlooks the beautiful surroundings. We definitely recommend it to everyone!
Very Spacious cold and not enough day light in the room - no view