Our room was spacious, clean and had an excellent view of the harbor. The water taxi stand was right outside the hotel making trips around Victoria very easy and fun. A lovely walkway around the harbor was right outside the hotel as well.
The WIFI in our room was unusable in spite of high signal strength. After two days of making calls to Delta's tech support with no success, we finally gave up and used the internet in the lobby. We were unimpressed with the support offered by the staff.
A very relaxed , very friendly and very accompanying resort
All was great
ease of parking, fast elevator, quiet
A bit out of the way for getting to the rest of Victoria. One traveller unable to walk well.
I was concerned about the location, but it was fine and close to everything. It was actually neat to walk across the bridge. You had great views of the city.
location; familiarity (stayed there numerous times)
the view and the comfort
newer bathtubs would be nice and shower...horrible food prices
The room was very quiet and the bed incredibly comfortable.
The service in the restaurant was friendly and appropriate but extremely slow.
Our room was not what we expected and they moved us to another room upon arrival. The windows were very dirty!
The staff, however pleasant, were not all really professional.