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Room lay out and view Poor breakfast arrangement. A meet and greet would be better.
Great location, 50 meters from the beach, a lot of cafes around. Very helpfull and friendly staff.
The hotel is old and not keept with proper maintenance.
The hotel is fairly basic but clean and very well situated.It could do with a bit oof paint in the public areas.
the location it was hard to find because the signage was poor in Trouville. We had not stayed at a "Latitudes" hotel before and didn't know it was marked as "Beach Hotel"
View from the room. Interior colour scheme.
Location and heated pool Strange odor in room
Had a nice view of the water There was no m ention onthe booking that we needed to pre book a car park space
Sea-view room attractive; position next to the Casino excellent . Helpful staff. Superb location for soaking up the atmosphere of the great painters who came to Trouville - Monet, Dufy etc. Indoor pool was good but needs covered access from hotel.
The boats the entourage the beds
The location of the hotel. Very easy to check in and out. No reserved parking for hotel guests coming by car. Expensive breakfast.
The rooms were pleasantly decorated, spacious, and the bathroom had a really good shower. We paid extra for the breakfast when we booked. When we checked in this was not mentioned and we had to ask about the breakfast. At first they said we didn't have breakfast included, then they looked it up and acknowledged that it was in fact included. No big problem, but if we hadn't asked we wouldn't have been told where to go or any of the details.
The service, the quality and variety of the food, the position, and the general feeling of being somewhere special. Nothing
we had a four star room with fabulous seaviews, but 2 star service throughout the hotel. The hotel history seems to be what the hotel rests on which is not enough and very little attempt is made to enhance the experience. We were left feeling that it was our privelage to stay there and that there was no need to make any effort for the guests. The quality of the room luckily couterbalanced this. However, we would not return.
We stayed here because of the Proust connection and were not disappointed. It is a grand old hotel that is absolutely beautiful. Staff was lovely and the breakfast was excellent. It is really, really expensive.
Still one of the very best locations in this part of the Norman seaside, including Deauville. The room on 1st floor was directly located above the dustbin and supply area . Very noisy supplying and discharging started 4:00 a.m.
We came because of Proust and becuase my Father had always wanted to come here. The setting is beautiful. The Hotel does not make enough of its Atrium and the tables are around the edge without a defined area to sit and have coffee or a drink. The Breakfast would have been excellent if the coffee and hot water had been hot. The caftiere was not full so only two cups of coffee possible. The food in the restuarant was abominable. I mentioned this to the Front desk but they said nothing. We have eaten a many of Frances' top restaurants and have been coming to France since the 1950'S. We ate the meal only becuase we had not eaten all day. The food is incredibly expensive and just nonsense. The rooms are showing their age with paint bashed etc.
I liked the architectural style of this grand old hotel. The bar service was excellent. The staff was very helpful. The suite was not air conditioned and was somewhat stuffy with the windows closed. With the windows open, this particular suite was susceptible to the noise from the street and the casino. Other suites on the beach, east side would not have the problem of street or casino noise with open windows. Wifi reception on my computer was sporadic and was on a pay-as-you-go basis through Orange.
Breakfast was good; the room was comfortable if strangely decorated The fire alarm (practice?) which all but we seemed to ignore.
Very nice and confortable room in a great location The only missing service is clearly a pool!
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
The atmosphere of the bigginings of the 20th century Everything was perfect
very nice beautiful hotel
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
everything was perfect, service, restaurants nothing found
The view, and the excellent meal we had at you top micelin resturant. No
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
An all-around great place to stay when in Deauville!
I love the ambience of the place and the garden and bar were such relaxing places to have a drink. The little plates of canapes were delicious and the miniature cakes served with a cup of tea, to die for! It is a beautiful hotel in a fantastic location. The price of breakfast is a little high considering it is the same for continental or cooked. I think there could and should be a price differential. I couldn't book room with breakfast, it was room only on offer (not just your site). Swimming pool could do with a refurbishment.
Service and the food!
The room was of a nice size, the facilities very good, and the hotel location is excellent. We intend to return there later in the year, but spend more time. When we booked we wanted half board, but we could not book this on line. they should offer it for weekend breaks or make it inclusive for a given period.
Great location and reception upon arrival, nice and spacious room & bathroom, good food A bit pricey
relaxing in room price of food.drink
relaxing fact that the reception did not tell us about two nights of filming and that we should have been told when booking not on arrival bit underhanded. by the hotel if we had known probably would have gone a week later.
perfect location, friendly staff
Old school luxuryvibe on Saterday evening. Bathroom was not in line with the rest.
The location is amazing! The hotel is beautiful. The staff is too slow to respond.
Casino Drink/Wine is extremely expensive
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
location is really good, calm place, park. Good swimming pool
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
the pool and reception no
Quite close to town.
Large rooms for France. Recommend the restaurant open 1 hour earlier.
Location, facilities, room with balcony, surrounding area.
At first we thought it was too far out of the town but it was an easy drive and quieter than a hotel in the town would have been. We liked the attic room tho' s lift would have been nice! Buffet breakfast was good if a bit expensive.. The restaurant was closed on the Sunday which was a nuisance. We had to make do with some food we had in the car as we did not want to go into the town to eat.
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
The polite staff, the quality of breakfast and ease of parking
The shuttle service into Deauville The car park
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
Simple, efficient, nice view over Houlgate (from some buildings/rooms, not all) No reception service in the evening. The hotel staff left our key and info package for us to pick on arrival locked in a box outside reception with a code unknown to us. Luckly the parking security knew the code and could open the box. If he wasn't there, I do know how we could have known that the key was in that box. Strange system and no information given beforehand.
Cosy, quiet, peaceful, clean and perfectly functional little house. Nice view, nice short walk to restaurants and shops. Good spa center. Price for spa a bit too expensive.
Very quiet setting near the center of town. The rooms were very clean and comfortable. The costs of the spa facilities was steep in relation to the room cost.
It was a wonderful, quiet getaway. Not easy to get to if you don't have a car but terrific for walks into town to nice restaurants. Also great to walk from town to town on the beach and to take a nice lunch in other coastal towns. Really overall couldn't have been happier with the experience. And the view was breath taking. Everything great about France was there. Tfhe hotel was experiencing some trouble with water for several days and water use was spotty. Never went without for long but I did have a shower cut short.
The room, the view at the pool, the location, up on a hill with seaview, eventhough it was a little too far to go to the beach by feet. It was a little too bad there wasn't a double bed in the bedroom, instead of the two separated beds.
I needed to change the dates of my stay after booking and on ringing the hotel direct they agreed without question or extra charge.
comfortable and clean hotel availabilty of teas and coffees in the evenings.and the quality of coffess at NIght. we had four drinks, the chocolate fine the coffees cold and undrinkable and they cost a lot of money
Very pretty exterior. Easy access to main restaurant area and town but beach quite a way. Parking free and easy. Hotel bar expensive and had to wait for night receptionist to serve and it was only 10pm. First morning breakfast hectic but ok. Second morning much quieter(Monday). But, horror of horrors, a French hotel that ran out of Croissants and French Sticks!!!!! After complaining we were given a 5€ discount for two of us.
The situation of the Hotel near to the center of town. Not having TV - channels in english og Pay TV. There was just one channel in English. More information about the area in English. More reading material.
Lack of staff on duty. Minimal service. Penny pinching management.
Good clean well located hotel Breakfast cost a bit expensive at €14.50
A well-maintained 3-star resort hotel in Trouville, with friendly, professional staff, but perhaps 4 star prices in August.
Good car parking
Good location for the activities we planned. It was central to most major attractions and the fantastic public transit system. Friendly staff The charge for the use of the internet was ridiculous. We went to a local internet cafe and paid 1/7 of the price. We are also accustomed to having facilities to make coffee or tea in our room when we stay at hotels in Canada or the USA. I also found it unusual that we were required to turn in our room key each time we left the hotel.
closeness to center of town
I enjoyed the design of the room, the linnen, the general level of the hotel. The decor was really nice indeed and I had a great garden view. I did not like the lack of wifi internet in the rooms and even in the lobby. Before coming to Deauville I thought that free wireless internet is a must, at least in four-star hotels in Europe
Friendly staff, nice, clean, quiet room. Next to Saturday market and near good retaurants.
Great location. Size of room was very good as well as being very clean. Very nice hotel, with good rates.
The location of the Hotel is ideal for our visit. the staff where very helpful this was the comments of all 10 of us who stayed No
The location of the hotel
It was close to the Yacht harbour & the shops & Market.
The staff were attentive and conversant in english which helped with my rusty french. The hotel was very clean and their duplex room catered very well for my family with three small children. There is insufficient parking but at least ample a short walking distance. Arriving after six on Sunday we did not need to pay anything until the following morning.
Good location, nice decor ,relaxing ambience Building work opposite the room, but, thats no-ones fault and I'm sure it will be over soon
The hotel staff was great and very helpful the property was clean and updated. The breakfast which was incl. in the room rate was very nice as well! The hotel was located in a nice area and close to restaurants and stores. Our purpose for the visit was to enjoy a nice city but to be able to go and drive to the Normandy beaches, approx 1 1/2 hour drive. I think overall for the money... it was a great choise!
Efficient check-in, clean warm room, in great location for ferry travellers
In all a very nice hotel. The room though small had superb beds, and the bathroom had all the facilities including a bath and shower . It may only have a 2 star rating, but our experience was way above this.
Ideal for the Port which was reason for my visit. It was a bit pricey to park my motorcycle in the secure car park considering I just put it in a corner not even in a designated bay
it was a basic room with basic service and basic room details. we werer initially told the room would be available at 1.30 pm.So we came back at 2 pm and told the room would not be reay until 3 pm!? Un acceptabe???
Good location for the ferry port. Overpriced with bathroom in need of refurbishment.Parking charged for three motorcycles in one space
Closeness to beach the room was very dark, a cold blue. It was claustrosphic.
the hotel staff was very courteous, quick to respond to my questions. The food was excellent and the wine selection very good. The room was small but I was travelling alone, so it was plenty sufficient, comfortable and clean.
Very convenient for the Ferry Port, clean and with friendly staff Bedrooms are small, some have inadequate windows, and they tended to be difficult to ventilate in hot weather.
Proximity to port. Quiet hotel, very clean. Front desk staff very friendly and helpful. Restaurant no ambience...waitress bad tempered, carpets very threadbare. Dogs allowed in restaurant.
The hotel was clean and pleasant and also near the port which was very convenient because we had an early ferry. The only bad point was that the hotel booked us in on my first name therefore they could not find the reservation easily.
Top quality at reasonable price. Obliging staff and ,although not cheap,very good food. Perfectly located for Caen ferryport.Would happily stay again.
Staff welcoming and helpful.Have a bit of chip on shoulder as my bank card was used in Oustreham before our arrival in a restaurant in the same town so a bit concerned about security so paid cash for everything. Rooms were cold and heating difficult to set. Coffee mugs really stupid- no handles- burnt fingers unless you wait for cold coffee. Restaurant bit to upmarket for rest of hotel- menu not available in English.
Comfortable modern facilities throughout the hotel. Bedrooms where functional, comfy bed, tea and coffee making facilities, tv. The bathroom was clean with a powerful shower, good size cubicle and complimentary toiletries provided. The only dislike was the mugs in the rooms did not have handles and so were impractical for hot drinks.
The hotel is very comfortable. It is located close to the D-Day beaches (Sword Beach is 5-min drive away) and a 15-minute drive to Caen. The restaurant has great food at good prices. Staff are very friendly helpful.
Everything, The staff were very friendly. The hotel looks new and everything was very well done. The room was lovely and had every amenity, including tea/coffee making facilities, which is rare in Europe generally. We will definitely stay there again. Absolutely nothing
We thought the rooms,showers,cleanliness were very good,the staff were helpfull and charming . We had chosen the hotel because it had a lift & this helped with the temporary immobility of my husband I felt there could be a place in the room to put ones discarded clothing, as we prefer not to hang things in wardrobes for fear of leaving them behind. We also thought that the menu was overpriced and insubstantial
Location Air Con did not work. Very hard bed. No screen around the shower, bathroom floor very wet.
The location is excellent, in the center of Deauville, close to the Hippodrome. The beds are very comfortable. There is a separate bath room and toilet. I did not understand the television. The room was situated on the road side and was quite noisy.
Excellent, the Hotel is brandnew and has W-LAN internet access at no extra charge. Parking in the garage costs 13€ per day. The elevator was out of order.
room design and locations room was far too small - toilet and bathroom were seperate... also extra charge for breakfast. we didn't have it, but if it was included in the rate (even EUR10 extra) we probably would have paid it...
Recently refurbished, modern style with usual amenities.Good location for Deauville Centre Room was small. No restaurant (except breakfast which was expensive)
Central location and great service Price is high, the room was reasonably clean (and it was being cleaned daily, so I am very happy with the service), but the hotel is already starting to look a bit run down (e.g. stained corridor carpets)- strange for an establishment which is so new. Also, the garage is not fit for a normal sized car.
Convenient parking for guests, beautiful comfortable rooms a cut above some other hotels we stayed in this summer!
underground parking good, charge for parking - and breakfast quite high compared to other hotels we stayed in
The hotel is well located (close enough to the beach and casino, practically next door to a supermarket, and not far from the train station), the staff was very professional, helpful and accommodating, the room was very clean and well appointed, accurate to its 3 star rating. It was also perfectly quiet in the hotel: I don't remember hearing a single noise the whole time we were there, and although our room faced the street, noise from the street was not a problem. Overall I feel that the "rapport qualite/prix" was correct. No major complaints, I was overall satisfied with everything. I could only name quibbles, but they are things that would potentially have been fixed by the hotel staff, I just didn't care enough to ask: we could have used more towels; the heated towel rack is a nice feature but didn't appear to work; the bed was comfortable but not impressively so....little things. Also, we couldn't find ice, but I'm almost convinced that ice just doesn't exist in France, so again not a major problem. Again, the quality of the hotel was appropriate to its rating and to the price relative to other accommodations in town.
*New, clean rooms *excellent front desk staff, knew customers by name, always greeted kindly, very well presented, etc. *24 hour front desk service Location wasn't great *Breakfast staff were not nice at all *Key check procedures left me nervous about the security of my room *Rooms were a little small, but well equiped *Showers were bad, hose was too short and stopped water flow
It was a sunny summer's day but there were no facilities to sit outside in the sun. The (new) garden needs more development to improve its benefit to the hotel. No long mirror in the bedroom.
Your hotel is very lovely with great accomodations. The staff was helpful (and fortunately fluent in English as we are not fluent in French). Our dinner in the dining room was excellent and breakfast the next morning was terrific. Would recommend this hotel to all I know.
An excellent small hotel