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The staff was incredibly friendly and helpful. The breakfast was delicious. The room was spacious and clean. I was unhappy that there was not wireless access in the rooms, only in the lobby.
The hotel entrance is located down an adorable little cobblestoned alleyway in Vienna off a major street, making it easy to access but quiet. The rooms were immaculately clean, decorated in a traditional but updated style, with a romantic ambiance. The breakfast buffet available was excellent and a good value. I found nothing to dislike about this hotel! Courteous staff, excellent comfortable rooms, good breakfast and facilities!
Location was good - very quiet and close to the Underground with a relatively easy walk to the city centre Some minor room maintenance issues with the room.
Great location close to City Airport Train Inflexibility of some of the staff
It has a great location, being close to the City Center, nevertheless, it has an easy access by all transport means. Difficultry to find the hotel garage & parking the car.
Cosy and quality of room and breakfast
Very convinient location, very close to U3 Rochugasse Station, from the Airport by CAT, one station from Wien Mitte, three station to Stephanspl. nice & clean sauna area, good breakfast, good friendly stuff.
Almost, every thing... staff, parking, breakfast, resturant, rooms, suites, location .... every thing
Easy access from Vienna airport; convenient and nice location and rooms
It's central in the city and quiet at the same time
Location to Ubahn, ease of access bed was a bit small
Clean. Hard to see in the dark halls.
Very nice room The air conditioning was not working in the entire hotel I had to move to another hotel at last minute because too warm in room to sleep In room still smell of fresh paint , hotel not yet finished should be good in the future
Good value, near a tram station and the Prater park. Ideal with kids. no free wifi.
Large clean rooms, good facilities, quiet area close and well linked to the centre no
Breakfast was good. Location excellent near Tram N, straight into town. Hotel staff really accommodating Lack of information on rooms prior to going
Very helpful reception staff, they promptly assisted on all our requests
nice staff, comfortable apartments with equipped kitchen, clean and accurate hard to find a parking place, garage was full in spite of declared "no booking for garage is necessary". Continental breakfast.
Reasonable price, friendly staff, convenient means of transport, comfortable location, quiet street, palatable breakfast included:)
excellent breakfast, quiet, friendly efficient staff Lighting poor, difficult to read in the room. Stronger bulbs needed and perhaps another lamp or two.
hotel staff, the room confort
The staff was extremely helpful. I had to leave by 5:15 on check-out day and even at that early time, they had the kitchen prepare a light breakfast for me before I left. The free computer station is a real plus for those traveling without a computer. There is one improvement that is desperately need, however. The computer station desperately needs a new keyboard. For those using public transportation, it is a bit farther than I anticipated from the center of Vienna although it is located in a good area especially for a woman solo traveler.
The friendly people, the environment (the big park nearby), the city nearby, everything in the room, the care they took of everything, the breakfast. The badroom was not so big, but the bedrooms were really large!!
best raport quality / price.
the staff, the free internet, the breakfast, the room the elevator was broke
Room was amazing, bed was huge and very comfortable. Staff helpful and although spoke little English, managed to solve all our queries. Was a fantastic stay. Excellent breakfast available. Decor of the hotel was beautiful.
Good location to the centre of city, the room was large and comfortable. The breakfast was adequate. The parking was about 300 metres away. Some of the staff were a little gruff but this was not a huge drama. WIFI was only available in the breakfast room but was free.
Friendly staff, nice rooms, walking distance from all the sight-seeing
Beautiful room,good facilities,location is good No lift,only staircase
Good location - 12 minutes walk from Wien Mitte train station. The hotel has some charm reserved for old city buildings. The rooms are relatively clean. I booked a non-smoking room but got a smoking one which was quite smelly. The furniture is rather worn out.
Friendly and helpfull staff - great breakfast - good location.
Location is great near the city center, room was quiet and clean, the day staff was very helpful getting directions info and answering questions , 24 hour reception is a good thing room a little bit small , but was fair for the single accommodation, breakfast was a bit poor, and wireless signal was a bit weak