Breakfast was good, bed's are comfortable
it was quiet,and helps one to sleep if you need to without disturbance,but the room numbers should be written more boldly to avoid people knocking on another people's door. people missing their room number and waking me up
Very nice for children with outdoor pool and play area in hotel lobby, both for small children but also for older children with play station. Nice with large sitting area, newspappers and TV in hotel lobby. Very close to large shopping centre and just 50 meters from McDonalds. Train station not so near and you need to drive car there.
Comfortable Not enough choice of evening meal
Ths staff were freindly and helpful. I booked this hotel because there was a pool - the pool was not open during our stay. I also note on the bookings.com website that it says that payment is not taken before check in, but it was. It was also undergoing a major redecoration and nothing was mentioned about that at the time of booking.
everyone from the staff was friendly, courteous, efficient and caring; you could feel very comfortable; location allows for trips to city and countryside as well.
Bad hotel. old and unpleasent. It is not a genuine Novotol.
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Clean, staff were wonderful. Lack of amenities... Broken equipment
Generally everything was good
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Proximity to transport connections Poor welcome on arrival - quite disinterested
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Hotel staff where efficient and very helpful.
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
very good ratio comfort/price
Hotel reception staff were very helpful.
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
you get what you pay for.
staff very friendly Shame there were no leisure facilities ie pool or gym
Very friendly staff. Good in English! The view from my room on utilities
We stayd at the hotel for nine nights. It is bad situated in an industrial area. I you are intending to visit Vernon it can be useful to check up other alternativs. It is bad situated in an industrial area.
The staff were very friendly and the accomodation very clean and comfortable. We would have like to have eaten a meal there but we new that facility was not available but it would have been nice to have it as an option.
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
location and great service I couldnt switch off the air conditioner
Private parking, nice breakfast n/a
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
Hotel was very quiet and the staff was nice. We could use a phone to dial out in our room. We were not informed on the website that the hotel reception is closed at Saturday noon until Monday morning. The front desk answers the phone on short periods during the weekend but no incoming calls could be transferred directly to the rooms.
Clean and reasonably quite considering the location Difficulty with the wifi.
It was close to my point of interest Its got no refrigerator, and airconditioning system, and this particularly makes it difficult to sleep at night cos I had to open the windowsfor fresh air and the noise from vehicles on the high way affected my sleep.
Good food, service. No airconditioniong. Noisey road.
easily accessible air concidtion did not work
well located - good price - comfort ok
No wireless connection in the room.
Adequate Parking area scruffy and dogs barking all night left in car outside. Walls are paper thin between rooms you can hear a light switch being turned on and off.
Lack of power from 7.30 in the mormning. Was not re-established when I left at 8.10
The hotel was good for a 2 star rating as I tend to try 3 stars and above subject to availability! Nothing really apart from maybe closing down at 10pm in the evening!
The hotel had a good place to take breakfast The staff was not polite at all and the towels felt like dirty
silent, quite, confortable, good cousine and friendly staff, realy close to main road for Paris and industrial suburbia, so at least really ideal for business trip with a free time on disposal!!
Very clean room, excellent value, good location, nice open space around hotel Bathroom shower, designed for handicapped guests, somewhat messy (showers all over the floor)
Very good quality, modern and clean, very quiet just next to the Golf Courts. The staff is very friendly and proffessional. Ideal Hotel to stay and go to visit Paris (La Défense is only 15 min by car, good parking there and continue by RER/Metro ) and 35 minutes from the famous monet museum in Vernon.
Cleanliness of rooms. Breakfast. Cooked food is very poor. Bedroom air conditioning was very ineffective.
The staff were very friendly and the evening meal we had was excellent. The room we were in was used by smokers and the smell of stale tobacco was not pleasant. We asked for a non-smoking room. I would suggest that all rooms become non-smoking to avoid this.
The updated rooms and restaurant were a nice change, clean and modern and very comfortable. It would be nice if all of the Campanile Hotels were newly updated.
A little more expensive than others, but well worth it. Excellent restaurant and certainly the best Campanile I have ever stayed at.
Free and good internet, free parking, renewed rooms. The breakfast is a quite expensive for me.
Staff were exceptionally friendly. Rooms spotlessly clean - it's a relativly new hotel. Motel style, with outside corridors. Quiet. We ate in the restaurant and enjoyed the meal. Good value, good choice breakfast buffet. No hairdryer in room. Location is a bit isolated, but it suited us as a stop en route to Versailles. I would have absolutely no hesitation staying there again.
Great place :)
Nothing. Booked for two nights and checked out the following morning. They sell you the idea of the Chateau, but you stay in a Hilton Style conferance centre. Staff and service best summurised as non existent
Location Food average and typical with France over priced with a lack of choice
Ambience and setting was very good. General lack of food and beverage facilities.Few staff available and no room service.Shown to the room and generally left to get on with it.
it was quiet and had lovely garden it does not have a proper restaurant and is a bit short of staff
The hotel is well equipped and the Chataeu is very impressive It lacks the warmth and service levels of the smaller Loire Chateaus
Calm 5 star having to leave!
Hotel staff was really ver nice and helpfull. Next to hotel is Grill restraunt (a little fast food) but also with next staff. Food was acceptable quality. There are not many possibilities to do something at the evening. Rooms are clear but very simple. But for this price I think it is quite fair. In rooms is a little too cold.
10 minutes away from C.Monet Museum, but there is hotels closer!
We stayed at this hotel after visiting Monet's Garden at Giverny. The staff were very welcoming and our room was small but comfortable for one night. The restaurant meal was excellent. Good wifi connection and parking. It is just off a main road but with the shutters down we were not disturbed by traffic.
Easy access to the restaurant and the good food preparation. The staff was comfortable and agreeable to work with with our limited French vocabulary! Having to walk through the smoking area right at the front entrance. It was difficult to find the hotel.
Very friendly and accommodating staff. Great breakfast. Although the staff did not speak english, they were very friendly and were patient with my requests. None!
The public rooms were very well appointed and the staff extremely courteous and helpful. Only 1 pillow on the bed. Bar area cramped into Reception. Pasta only available with main meal.
It was close to Monet's Garden at Giverny, only 10 mins drive away. It was out of the way. There was only one menu choice for dinner at the restaurant. The staff were initially quite aloof. You needed to speak French for any queries as the staff did not speak any English.
The hotel was as described -the rooms were good, the staff were friendly and helpful and the breakfast was very good. We were returning to Calais after a touring holiday & chose to stay in Vernon as our daughter had stayed there several times in her teens, with a family, and we had also visited with her once. Nothing
Beds very comfortable and toilet/shower very good. Overall we were very pleased with the hotel and its convenient location, very relaxed atmosphere. The family were impressed with the wide selection at breakfast. Slight disappointment, one of the reasons for booking the hotel was the convenience of a restaurant facility. Regrettably this was closed on both the days we were there, I notice that in the hotels own publicity it is closed on Sundays - this is not mentioned in your description. My daughter felt and I support her, it would be nice to have coffee/tea facilities in the room as is usual in England.
Basic but clean and comfotable. Good WiFi. Plenty of free parking.
We found the hotel extremely welcoming and eceptionally clean. The Staff etremely helpful, friendly and polite. The Restaurant was of a very high standard in cuisine, style and decor. A thoroughly recommendable hotel in every respect.
Didnt like it at all !!! According to the advert it was supposed to have a TV in every room except for mine !!! Had to walk for 20 mins to the hotel restaraunt
hotel was very cheap and served our purpose for one night stay over. Staff were very helpful. Rooms are very small and basic, but ok for the price. The location/area was not good for restaurants/bars etc
Very ffiendly and helpfull front desk. Breakfast was adequate although limited seating available so had to wait 30 minutes. Bathroom facilities extremely cramped.
Very close to the motorway and the buffet was amazing!
friendly staff, modern design of rooms, free parking and free use of wifi. Good to provide electronic kettle with plastic cups and coffee and tea. it's more like a overpriced B&B. The outlook of the hotel is more like a warehouse. The room is extremely small despites its out-of-the-way location. Stain marks on bath curtain and bedsheet. Noise from the main road.
Overall hotel was clean and fresh looking, rooms were very clean with good state of decor. Campanile Epone had no real Bad points Campanile Beauvais, however, was worst hotel experience i've had, dirty rooms, overall shoddy appearance
Close to motorway Restaraunt was very bad service and food not a good standard
Poor food selection,and impoliteness of staff. I have stayed at Campanile hotels before and my stay was pleasant. That is why I chose to stay here again but I must say that my experience at this particular location was subpar.