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The architecture was amazing. A combination of old (built around the town wall) and modern. The old stone work, including visible pieces of the granite mountain that is unmoved by man, made it interesting and rustic. Modern conveniences, like elevators There was nothing that I did not like. The only things preventing it from top scores was that the room was a little small, had a table that was too short to use easily as a desk, and the staff spoke very little English. That said, the staff was friendly
noise in the room all night , we ear water in tubes!!!
The ease of access by car. It was let down by the quality of the meat used in the restaurant and some of the restaurant staff.
Everything. This has got to be the deal of the decade.
It was very comfortable and very good value. No
the staff wre very friendly and helpful,the room very good,breakfast buffet was excellent only complaint is the difficulty in ffinding it
This hotel provides us with a superbe overnight stay on our journey to the Algarve. We have used it many times and enjoy it even when it rains!
It was a very short stay, but very pleasant and comfortable
Very pleased generally not the best location as a holiday base
Good sized room & nice pool
Nice room; very good facilities;
Beautiful location, serenity of the place, food, comfortable bed, services, kind & helpful hotel staff.
Absolutely amazing!!! Great rooms, wonderful staff, excellent food, nice pool, sauna, relaxing area. No complaints at all. Its a remote location with fresh air and nature surroundings. Good for walks/hiking and especially good for relaxing. Highly recommended!
Quality of hotel and service
The friendliness and professionalism of employees is the best in the house. Excellent design and comfort. Flawless. Dificult access to people with limited mobility.
The food, the daily available free newspaper
Central location, but tucked away off the main road, so you wouldn't know you were in the centre of town. Had character, was clean & comfortable and value for money - and had internet access & pool Yes - the pool was closed for cleaning, which I did not know when I booked, or I might have looked for somewhere to stay closer to the place I was visiting. (I was on a dual break where I was partly on business and partly relaxing.) Fancy cleaning a pool in july! That's why I have marked down the facilities. Also breakfast culd include a few extras like eggs, etc
Friendliness of the staff - and in primary - the restaurant on the hotel - perfekt service - We felt wellcome - !
I liked the 24 hour reception duties. The breakfast was lovely and all of the staff were very attentitive. I thought that there could of been more lighting in our bathroom around the bath area as i almost slipped as it is very dark.
Nice, clean, good value for money, the hotel staff, the cleanliness. The 'rush' for breakfast. Closed at 10 AM sharp... :-)
Central position, parking and clean No hair shampoo in bathroom!
great staff and very helping,clean and very nice hotel
Staff always very helpful. Good sized clean rooms. Excellent Value
The hotel is one of the best in Portugal. Despite it's location in the city center it has an open swimming pool, all day working restaurant and convenient parking lots. 3.60 euro/day Internet access in a room is suitable and better than in other Portuguese hotels. The staff is very friendly. The hotel exit is to the central narrow street. It took about 40 min to leave the hotel after check-out by car as the exit was blocked by two service trucks.
Friendly staff, very clean rooms, near some local shops, free car parking little expensive
The secure underground garage. Adequate facilities for an overnight stop on the way from the Algarve to Santander.
scenic view a little out of the way of the main centre of the town
The location is convenient if you want to explore the little villages around. The buffet dinner was excelent and also breakfast was very good, with a big variety of food,
Clean comfortable room with view, secure parking, well located for break in my journey from Santander to the Algarve
Bonne étape entre Portugal et France ! Personnel agréable, chambre propre et confortable ! Très bon rapport qualité prix ! Restaurant a éviter !
Staff were very helpful. View was amazing. Location was great. Restaurant was also great, nice staff.
room, panoramic view from restaurant food was not bad but almost cold
it is brand new and modern hotel, easy to find, the food was excellent and 20% discount on the evening meal. no
Situated across from the town and in the foothills of beautiful mountains. Peaceful and quiet. Very friendly staff and excellent food. All at a very reasonable price. On site parking and free. No safe in the room, bathrooms need updating
It was a most pleasant - but all too short - stay. The staff were frienndly & welcoming. The room was immaculately clean and the food was truly excellent and overall, real value for money. Wi-Fi connection was a bit sketchy
A very pleasant hotel near the centre of Manteigas. Close enough to walk, far enough fro tranquility.The atmosphere is real Swiss but befits the surrounding mountains.Nice rooms with balconies with a great view over the West side of the valley. Bathrooms are not too spacy and hotel staff could be more forthcoming and less stiff.
Wonderful location, food was gorgeous in this family run hotel. Staff were very hospitable. Good value for money. Bed was firm.
Staff was very friendly and helpful. Restaurant was fabulous. Beautiful area.
Friendly,family run facility, good location close to beautiful hiking in the Serra do Estrella, great dinners and breakfasts in on-site restaurant with lovely view of town/mountains. Convenient to have internet access on-site. Hosts were very helpful with info about local hiking trails and places of interest. Lovely swimming pool!
Friendly & helpfull staff
Friendly reception, hospitality, beautiful environment, excellent restaurant and breakfast, very beautiful swimming pool
The hotel is situated in the beautiful valley. The room was spacious and comfortable. The staff was friendly and helpful. Good place to spend a night if you travel across Portugal. I saw big ants in the flakes when had my breakfast.
Comfortable, clean, good value. The hotel restaurant was also very good.
Location of hotel allowed easy access to Estrela mountains. Staff were as helpful as possible and nothing was too much trouble. Very accomodating.
location comfortable staff friendly reasonably priced en suites a bit dated,maybe fixtures and fittings showing their age breakfast very limited
Clean and comfortable rooms, great location, very nice stuff! There's no fault to be find!
Large, comfortable, pleasant room with balcony. Good location and decent breakfast. Chain hotel so rather impersonal. It took ten minutes to get my key from the rececptionist on one occasion as she was on the phone.
It is a quiet place, where you can rest and see the mountain view and shop for local souvenirs
Brand new hotel. Pool & patio not finished. Little English but we each could understand each other. Couldn't do more for us. Changed our room when our first room didn't pick up the internet access. Very very helpful. Had to drive 10 mins into Seia as it was up on its own in the hills. But we found parking each time in town. Excellent.
nice new standard hotel, good location not finished, fitness and pool weren't open yet
friendly staff Feezing temperature in the room on arrival, restaurant closed, poor breakfast (late october - offseason - probably only guests).
a nice hotel with a good resturant
Friendly staff, okay breakfast, good, clean rooms, hotel restaurant was not bad- decent Portuguese food for Portuguese prices. We had booked a triple room but were given a double room (so my wife and I could sleep together) with two extra beds for our children (6&7). With the extra beds folded out, the room was rather cramped, but we did not mind.
Staff,location - ease of touring the area Tired bathroom facilities and furniture -especially the bed.
Convenient for motorway, attentive staff, value for money Booking.com website gave me wrong exit from motorway. Hotel in need of refurb, or could become "period" furnishings in a few more years
The management and all of the staff provided a high level of service throughout my stay.The Hotel was maintained to and excellent standard and the meals were indvidually prepared and were supurb.I will be recomending Hotel Mira Serra to my friends.
The Hotel Mira Serra is comfortable, the rooms with great balcony to a nice lanscape and to a very nice and great garden and the hotel is located in the centrum of the modern city services. it is all O.K.
A very warm welcome by the hospitable couple that runs the hotel. Very interested and interesting people. You are treated as a friend rather than as a mere customer.It's a pity our Portuguese is so basic. For the rest : nice, clean rooms and a beautiful location.
No English speaking staff. No daily room cleaning. Just a few tv channels.
After a day riding in the mountains getting lost we arrived late but were greeted with a friendly smiley face. Nothing was open in the town but Joaquim made sure we did not go to bed on an empty stomach! Our suite was beautiful and the building which is a converted mill was stunning. It was the most memorable place during the whole of our hotel.
We loved the views from our 'suite', enjoyed swimming every day from the river beach just across the field, had an excellent breakfast each morning, received very helpful information on what to see and do in the area, were treated as personal friends by the owners, appreciated staying in a historic olive oil and flour mill built of the local schist. Meals locally were good and cheap and the people everywhere so friendly. Quite simply we had a wonderful time! Nothing!
The house is spectacular and the owners are extremely nice people, the decoration is very tasteful.