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The parking lot The worst hotel in EUROPE, my room was unsecure for the entire week, the staff has very limited skills to resolve problems, the location was terrible it took one hour to get to Barcelona. I will never recommend this hotel
Fantastic view and setting. Very nice pool. Friendly and helpful staff. Free covered and locked garage parking. Very spotty WiFi. Electrical issues in room. Missing light bulb. Disappointed that use of the spa cost extra money.
the internet they advertise is a joke,doesn't work on higher floors,but signal is so weak that you need a week to upload one...page..
Internet wi-fi was a joke...No internet in the hotel or in the room . Stayed there 10 days and internet didn't work even once...
Everything was very cleen. Minibar was free and downstairs you can get free coffee/tea/coca cola. In breakfest - fresh orange juce and fruits, sweet rolls. Helpful staff.
Very clean and nice rooms There should be some place to sit and spend time just out of the hotel. Add two resting chairs and small table in to the room, strange to sit all the time in bed. Sirloin in the restaurat was old and spoiled.
Comfortable fuss free hotel I was surprised to have to pay for wifi access - and expensively.
convenience of location we found access to the garage rather confusing
Rooms No Bar
We stayed for two nights. We needed a hotel that was easy to get to from the train station, close to Montserrat, and easy to be on our way to our next destination. The staff at the front desk spoke very good English and were helpful in answering any questions.
close to old town ,unusual design
It was comfortable, however I would have liked to have had a complementary english newspaper to read in the restaurant whilst I waited for the courses to arrive espaecially as I was dining alone. As I filled the bath a piece of mould appeared in the water, I do not know from where, but needlesss to say I stuck to the shower instead.
reasonable price, room was clean. None
All the comfort The room was very cold
It was inexpensive for what I needed it for For being a supposed 5 star hotel the staff for the most part was rude and completely unhelpful. The room was nice and the food was excellent but it was almost an hour outside of Barcelona by train which was a complete bother. Very few of the staff spoke English. When I called from the train station and asked if the hotel had a shuttle they said "no, get a taxi" and hung up. All and all the experience has kicked Barcelona off my top ten places to see in it's entirety before I die.
Air conditioning faulty. No sleep, no compensation offered by staff at checkout.
Nice rooms; good communication with Barcelona by train and car; close by center of Terrassa. Unfortunately didn't have time to enjoy the beauty treatments (very cheap) Eating room could be cleaner. Parking is very expensive but if you are lucky there is free space in front. In the morning not enough personnel in the reception and they have to answer the phone too.
There is no toilet brush in the bathrooms
No English speaking staff in the restaurant
Almost everything. Very comfortable rooms, kind staff, nice parking, free wireless internet... it was great. Breakfast is good, but it's not included in the base rate. Location is a bit akward. 10 min walk to closest train station and 25 min ride to Barcelona downtown. Not so bad, but this is the only lowlite.
It was difficult to find
Very kind staff, nice front desk and loby, great breakfast, I went with my mother and it was very comfortable for both.
Hotel receptionist was very helpful Breakfast was poor with minimal service
Nice apartment, parking included.
Once we found the hotel (tucked away) check-in was quick and easy, staff friendly and helpful, room clean, modern and functional. Car parking in the cool of the basement and a good breakfast.
The hotel is excelent and the staff very friendly. The restaurant has a day menu that was relatively cheap and the food were just perfect. The waiter helped us giving some advices. The room is very big and the was 2 floors. The only problem was the location, about 20km from Barcelona.
The receptionists were all very kind and amiable, to the point of giving us a choice of rooms that best fit our needs. We enjoyed our conversation with them and the evening meal at the hotel´s restaurant. Our stay was nothing less than an excellent, pleasant experience. We would recomment the hotel to any kind of guest, for the staff is up to any challenge. None
We only stayed for 1 night. This was a stop off for us after arriving at barcelona airport before leaving the next morning for andorra. It was convenient for us.
The attention from the staff and the clean of the rooms. the parking area and the security outside at nights
in that hotel the best thing was breakfest and good spain wine very poor wifi network
It was very nice. We stayed for 2 nights and we had no problems. Wi-fi ok, beds ok, tv, everything....
Nice hotel for young people. Who travelling on car it´s best choice
Polite, friendly staff No irons. 24 hour notice required to iron a shirt - had to go out and buy one
spotlessly clean, friendly helpfull staff,good weekend price.
English spoken. Good breakfast. I have stayed there 3 times now and it is very difficult to find. Every taxi driver gets lost.
Clean, helpful staff and excellent value for money, 20mins from the circuit de catalunya No
the hotel was a very convenient stop over on our way to andorra from Barcellona airport.
smell of the bakery in the morning nothing
Very good quality for the price, very friendly staff.
apart from the location, nothing! There was vomit in the bidet, the loo moved becuse it was not fixed when you sat on it, which ws dangerous. The water in the shower was cold, and the air con went off or very low during the night (from 1 a.m. onwards and I found it difficult to sleep as it was so hot and humid. There was vomit in the bidet, the loo moved becuse it was not fixed when you sat on it, which ws dangerous. The water in the shower was cold, and the air con went off or very low during the night (from 1 a.m. onwards and I found it difficult to sleep as it was so hot and humid.
It was very expensive and the food was pretty awful
Hotel and restaurant staff were friendly and accommodating. There was a problem with our rooms air conditioning on the first night but it was resolved the following morning through a room change that was effected without fuss or problem. There was nothing that we did not like about the hotel. People should be aware however, that the hotel was not designed with the beach / pool holiday tourist in mind and is on the edge of a large industrial estate (but quiet none the less). A swimming pool would have been a welcome addition but we found a fabulous 50m open air pool at Esparraguerra a few miles away.
Free wi-fi is very good! Rooms are clean and good size. Stuff are friendly.
Hotel was new,HUGE bed!!! Great reasurant food 7 staff It was in an Industrial area very isolated if you had no car could be a problem
simple, comfortable hotel, not far from main road
i liked it all there was not alot of english t.v one chanel i think
Staff were willing to help, although there were no irons in the rooms, the laundry staff provided this for us. At breakfast, some of the items would run out i.e coffee and this was not refilled unless you asked for it. Because the breakfast times are quite long, inevitably things do run out however they should be checked and refilled as necessary without the client having to run around.
As I went to breakfast at the bar next door, I was told it was too late for breakfast (8:45!!). Nevertheless I sat down and had breakfast with the remaining food from the menu. The waitress didn't understand one word English. She presented me after a while a bill to sign, altough breakfast was included! Anyway I didn't pay for this.... Spanish people: Please learn better English! ;-)
parking Simple hotel with lots of future potential, everything is outdated like the bar, restaurant, reception, lobby, rooms, etc.. This hotel needs a proper refurbishment.
Rather modern and new hotel with nice rooms on the wrong location Not to find by GPS, Very difficult to find by map and complicated to reach from out Barcelona, to the other side of the highway with double toll. Very noisy with traffic and big trucksthe whole night and nasty smell. Airco was out of order and windows couldn't open. How can you spoil a nice hotel.....
Safe parking available, rooms well equipped and clean. Convenient location for where we were working.
Everything was good, exert location - location is very uncomfortable, and you can drive to hotel only from toll road. Everything was good, exert location - location is very uncomfortable, and you can drive to hotel only from toll road.
An excellent location to find being on the motorway service area. A 24 hour cafe and shop was very useful. Free parking abd a 24 hour reception was great. Very modern rooms with up to date equipment. Great value. The location suited me but was too far from the centre of Barcelona for a tourist to want to use it unless on a driving holiday of the region.
Room was superb. Excellent value for money - clean, spacious and comfortable Directions on Booking.com were incorrect and we ended up on the wrong side of the road and had to pay an extra €4 in tolls just to get back to the right side of the road - 2 tolls to cross the road!!!
easy to find just off the motorway but if your travelling north to south i can be a bit difficult because the hotel it on the other side of the road over a bridge,good secure parking.
WiFi access is announced in the webpage, however, there was absolutely no internet access in 4 days of stay (WiFi or wired)
Good hotel, and do not be put off by the fact that it is at a motorway service station - in Spain, they actually provide a pleasant experience, unlike in the UK. The hotel is on the eastbound side, but you can also park on the other side and cross the bridge. For Montserrat, the location is good, in an area where there are few hotels.
Modern building Rooms were not insulated at all. Clear noise could be heard from the other room (i.e. TV). It is in the middle on nowhere on the highway A 7. If you are without a car you are lost
Comfortable, relaxing time after a long drive. A refrigerated lorry parked very close
When I requested to change the type of room, the reception parson accepted as my ordered smoothly. And I could choose BAR stayle or RESTRAN style for my dinner. This hotel address described on this page is not hard to find the hotel! It has better describe Carrer de Copérnico.
Parking, free wifi Food, noise outside, bad condition
Rate. It is rather hard to find.
Good Reception & Restaurant Didin't realise a Hostal was a Motel, a bit noisey,Restaurant staff spoke vitually no english and had to advise another English speaking couple to go to another restaurant as they could not underdstan each other. Directions should have read- 2km b4 village there is a Restopal petrol station, Hotel Torres is opposite
Good location if you're looking for a one night stop-over near Barcelona en route to elsewhere motel style parking - vehicle right in front of the room cheap given location and dates Non-existent sound-proofing between rooms of approximately eight light switches only two worked, air-con extremely noisy (perhaps this room - 124 - is due for renovation ?) service in restaurant very good, but food expensive and of very poor quality
Convienent facility. Not far away from Barcelona. Car by the door and it was confortable since I had a lot of lugguage. Soundproof of the walls. You can hear almost any sound of neighbors. Luckily there was only one neighborn during our stay.
Very helpful staff. Sleeping room and batroom were adequate for spending a few nights. Knowledge of English of staff could be improved. Rooms are sensitive to sounds from adjacent rooms and water pipes.
Had an excellent evening meal - separate payment.( No budget option). Room was very poor: handle broken, and eventually came off in our hands! Shower almost broken, dirty bathroom, very noisy air-con, but at least we had it! Wi-fi not throughout hotel - only in reception. Difficult to find-poorly signposted.
All is O.K. exept cold Very cold. Calefaction not working
enjoyed the moment of newly renovated room... old room is not habitable...