fire not lit in lounge
Its location in the town close to free parking. Reception staff were friendly and helpful. Breakfast choice was limited if you turned up in the latter half of the advertised period. Staff were looking to get tables set for lunch.
clean and comfortable, friendly staff.
location, helpfull staff, the variety of breakfast no
We enjoyed our stay at this hotel, the staff were friendly and helpful and the rooms very pleasent. It was in a good postion in town. No car parking facilities.
Good access to town centre Access by car is rather difficult - I got a severe talking-to from a policeman for stopping outside to pick up our bags when leaving!
The friendliness of the staff, and willingness to assist in smallest of the query. A small fan or aircondition in the room would have been useful
Excellent experience. A little hard to find but once there the staff could not have been more helpful. When my son did not like the loft of the room they arranged a second room for him. There was a wifi router on every floor, hence excellent signals. Food was home cooked, excellent, and the family even asked what we liked and made special dishes for us, like plain pasta for my son and vegetables for us. The hostel was nearly empty and they may not be quite so flexible when they are full.
Friendly, small, family-run establishment. Excellent value for money accommodation. Evening meals were substantial, very cheap (with a bottle of wine and locally produced liqueurs and coffee included!) and generally excellent. Offered free excursions with a very knowledgeable local guide and free Internet access. The playing of pop videos on the large TV screen in the restaurant! A bizarre feature, at odds with the overall character of the pension.
Helpful staff No air conditioning. It was hot. flys in the room (Because they have opened the window in order to cool the room...). The room is not conportable.
Very friendly and helpful staff, but it helps if at least one of you can speak a little Spanish. Beautiful area. The place had a welcoming atmosphere even though there were not many guests staying the night we were there. Breakfast and dinner were very good but it seems that in the summer months they only serve dinner if enough guests ask to eat in rather than go down to Vielha. It was a typical friendly mountain hostal/pension and is presumably very busy in winter with skiers but as a touring base or stop-over in the summer months, it's well worth considering. We'd go back again for sure. The parking immediately outside the hostal is very limited and difficult to access. However, there is a large car park just below the hostal which was almost empty when we were there. It's set a little way above Vielha, so anyone wanting to stroll to the town ought to be prepared for a long walk back up (or take the car).
Excellent! Staff went out of their way to help us get settled in (we arrived at 2am). Rooms are clean and spacious! Perfect, if you are planning to ski in Baqueira. Not much, other than there is not much to do in the immediate vicinity.
The room was warm and comfortable, with plenty of hot water, ideal after a day out Skiing. Not really any, although it is situated in a small village with narrow streets, so it's better to park a couple of minutes walk away.
We had to wait 40 minutes on entrance day (no one on reception). We had toilette ammenities only first day. Last day they "forgot" to arrange our room, but not to enter and open our balcony. We had separate beds and spring matress were not comfortable. Courtains were very tight and few daylight available. When closed by key (at night) outside door of hotel opens with difficulties.
Cheap and good hotel.
best location.beautiful rooms and view. most of the staff do not speak english. wi-fi was not availeble in the rooms.
The site, access to wonderful Romanesque churches, lovely friendly staff and really excellent food Signing of access to the hotel coming from the north. We entered by the first opening & had to turn around & go back to the road - not easy!
The Spectacular location Food not up to 4 stars
Nice room , beautiful surroundings , good food , town is fun Not that I did not like but looks like it's time for a remodle.
Beutiful location. Great value for the money. Convienient and warm
hotel was warm, spacious and with great views. was not within walking distance of the town.
Location and situation
The location in the Pyrenees was wonderful if you are into mountains. A very modern hotel in excellent condition. More a place to stay in winter than summer. The town of Vielha is 2km away but looked a thriving place and very suited to the winter sports enthusiasts. Plenty of car parking space but limited close to the hotel entrance.
great view, great location
the property is magnificent food on site is expensive
Very nice staff, god value for the money. More international television.
Good location Food was ok but not brilliant
Excellent location, great spa facilities, very friendly staff, very good breakfast and free hot chocolate after a days skiing, really enjoyed it.
We had some very strict dietary requirements (strict vegetarian and no onion or garlic!). The hotel staff were excellent, and went out of their way to accommodate our needs The pillows were so soft, there may as well have been none - made for a very uncomfortable nights sleep.
Although we stayed only for one night, our experience was absolutely great. The hotel has a perfect location, at the city center but with a wonderful view to the valley. The staff were very welcoming and helpful. The room was spacious and comfortable. Breakfast was excellent with a wide variety of hot and cold plates. Will definitely come back! We had a problem to locate the hotel, even with a GPS. the receptionist was aware of the problem but it seems that the hotel doesn't do anything to solve this problem (Inform Google to update Google Maps with the hotel's address)
the room was very confortable. the spa is exellent.
we thought the layout was fine and our children enjoyed the amenities. The appartment hotel was well situated close to the center (a short walk) and no noise. breakfast was a bit flimsy. Could have been better presented
The atmospher was calm, the staff was very kind, the breakfast very complete, fresh. We appreciated also the swimming pool and sauna free. It seems calm because we have no neighbourgs during 5 nights. The last night a family with young children arrived in the room next to you at midnight. It was very noisy, it seems that all the family were in our rooms !! it's the alone negative pouint of our stay.
Room was very spacious and comfortable. Buffet breakfast was good.
The space and the swimming pool. Non
The room was very comfortable and well equipped. The Spa facilities were also adequate and relaxing.The Hotel is only a couple minutes walk from the middle of town, and had a very relaxing and comforting atmosphere. the jets in the hot tub sprayed cold water. other than that, the hotel was perfect.
A comfortable and welcoming hotel, individual and eccentric. Great facilities at a good price.
Friendly staff. Excellent room with view of mountains. Nothing. (1 night stay only).
welcoming and comfortable
We found this to be a delightful hotel with a strong family atmosphere. All the staff were very friendly and extremely helpful. Our room was excellent, and breakfast and dinner were very good. (We were staying only one night, off season, so did not use the facilities of the pool etc.)
The friendliness and efficiency of the staff , warm and comfortable room and unique decor.
Nothing in particular. The hotel is a bit "out-dated" and in need of a management that not only keep things going as they have for the last 25 years. The announced "breakfast included" was not available and we were instead directed to the cafeteria next door, probably also operated by the same owner.No real breakfast offer, but simple sanwiches. At no cost, but anyhow...
Spacious, walking dstance to town centre, friendly and helpful reception staff Reception closed 14.00-17.00
everthing was wonderful'very good hotel.the room was very good no
Space and cleanliness. There was no one at the reception and the door was locked when we arrived at 7:30 pm. We had to call an attendant to get the number to unlock the front door.
Very comfortable for a night or two, if not perhaps suited for a long stay. Would be excellent for those with children. Only the town in is located in!
The room was wonderfully equiped, the staff member, Patricia, was exceptionally attentive, extremely helpful, and words are yet to be invented to describe her outstanding service.
Excellent standard for low price. Amazing views of the Pyrenees.
Most people stay here with small kids, and sound isolation shall be improved. No kettle.
Very well maintained, and super clean rooms
We were reallocated to the Vall Blanca aparthotel, very nearby and comments are for it, but the Eth Palai appeared very similar, though a bit newer.
Excellent friendly service, free parking oppisite, good breakfast, quiet position but near to centre Ville. Balcony with wonderful views, and hotel was very clean. Room a bit cramped as it had 3 single beds in it, but otherwise comfortable and clean.
The staff was very friendly and the room was immaculately clean. The parking lot was just across the street and very convenient, as were the shops nearby. The breakfast was great, with lots of choices in a nice room with cool, hip music. I'd return! The code they had me type in for the internet was in all caps, which left me trying to figure out what was wrong with my computer for about 20 minutes. Until they told me that the code was in lower case. Go figure.
Good, basic hotel with good breakfast. Quite near to the city center. Noices from other rooms can be heard.
Breakfast was very poor.
Friendliness of the staff.
Modern comfortable hotel, room a decent size, clean and with everything you need, handy for mountains and 5 mins walk to the town centre. The two reception staff we dealt with were really helpful and friendly, Breakfast was good value and buffet style.
The views from the room, and the comfort we enjoyed The buffet for breakfast, food was not so fresh as we'd like
The location of the hotel was excellent and the free parking a god-send in this busy town. The hotel did exactly what it said it would and was a real bargain at the price. Breakfast was good, staff very helpful etc etc would def stay there again. A little noisy as all the hotel floors are 'wooden' and one can hear everybody moving around - but for a three day break at the price we paid it was not a huge problem!
Mountain views from the hotel room were amazing. Close to town centre. Easy parking. Restaurant rather clinical so didn't try evening meal there.
The size of the rooms, the comfort, the spa area and the breakfasts. Too hot in the corridors!
Good location and superb breakfast choice. Pool too hot and the brochure picture makes it appear bigger than it is.
Good, well equiped room. Comfortable.
Staff knew me. I had ordered wine one night and could not recall the name the next night but the staff knew and sent it up to my room for me.
front desk staff were extremely helpful with dinner reservations/recommendations!! the fee (10 euros per person) to use the pool and sauna was exhorbitant. There should only have been a fee for massage services, not core swimming pool access and/or access to the sauna, locker rooms etc.
Friendly, helpful and accomodating staff. No
The hotel was very nice, attentive to our needs and excellent value for money The spa opened after 1700 and you had to pay extra (but I suppose this helpsed to keep the room price down)
Kind personnel who was waiting for our arrival till late hour to prepare us a dinner. Food was very tasty. The rooms are comfortable, very nice outdoors. I'd recommend this hotel to stay in a beautiful Pyrenees.
good rooms and beds, clean bathroom, OK installations, friendly staff bad management of room heating, too high at night and none during the day, without possibility of regulating it. Improvable breakfast (no variation, few options).
No help to transport luggage to and from room.No help to find a taxi.No room service at all during the day until 8:00 pm. If you get sick as I did you stay all day with no food.or drinks.Nobody could help me to buy something outside.
Everything. A very warm welcome, lovely rooms, excellent breakfast, location central but quiet, sauna and gym. Usually able to park in the square close to the hotel, but might be necessary to park elsewhere occasionally. However, parking in Vielha not normally an issue.
It has been great to stay at that hotel,nice staff,clean & nice breakfast. T.V. was small,no many channels.Main door lock was difficult close,always worry for don´t break the key inside.
The kindness of the hotel staff, the size of the rooms and the location. The room was a bit noisy and the matresses not very comfortable.
Good breakfast. External appearance of hotel very unappetising.
4 bed room was large and served it's purpose well for a family. bathroom was able to be accidentaly locked by children
Easy to find. Good location in a lovely Spanish town. 2 minutes walk up to town square. Big room, nicely furnished. Very good buffet breakfast, orange juice was not watered down (this is unusual). The restaurant wasn't open at night, but next door just up the hill is an fantastic restaurant with top-notch service, excellent menu del dia at night including duck starter and great steak main course Staff didn't speak any English. No internet access. We stayed one hot night at the end of July. No air conditioning meant we had to leave the windows open, and of course being Spain there were dogs barking all night. This hotel really needs air-con.
Good location easy to park motorbike outside
Easy to find, plenty of free parking, breakfast was good, town is lively with plenty of restaurants Noisy - road to the front, mountain river to the rear and could not get the air conditioning to work to enable us to close the window - need earplugs ! As with 95% of hotels, there is no info on how to use the a/c
Excellent hospitality and helpfulness throughout. Clean, spacious good quality rooms. None
This hotel was recommended to me by Pere Salvadore from Terrassa who regulary stay there. I have to say that the hotel was excellent in all areas, the staff were very friendly and helpfull. The hotel was indeed excellent value for money. I intend to return again, Kind regards,Eddie Tierney ,
Bike friendly, good off street parking, a short stroll from the center of Vielha. Rooms are spotless and well equipped. Extensive buffet breakfast & friendly helpfull staff.
Very nice hotel, spotless room, warm desing, great breakfast, very quiet. We didn't want to leave... The street outside the hotel is being renovated- so there's no parking close to the hotel and we had to walk in the rain from a distant parking.
The place is small and charming. A good breakfast and the staff was very correct at all help request.
Everything. Friendly receptionist. Room spotless and well designed. Modern bathroom. High standard of finish all round. Good breakfast. Will pay a return visit.
The staff was very friendly, the rooms really nice and cosy. good breakfast and excellent dinner! Possibilities to park our car and bikes overnight and the owner would even let us wash our bikes after riding. We will certainly return to this place!
The room was excellent. Particularly enjoyed the high class woodwork, joinery and stonework. All this was combined with plenty of space. The service was abysmal. Found ourselves knocking on window and doors for about 15 minutes in order to gain access. Eventually somebody arrived, not from inside but from somewhere outside. The " receptionist" gave us a key to Room 4 and a card similar to a credit card which he explained would turn on the lights but he did not accompany us to the room to demonstrate how it worked. We spent around 25 minutes in the dark trying to find a place to locate this card. My wife eventually found a small slot in a device that looked something like a light switch. This inconvenience could have been saved had the " receptionist" given us 2 minutes of his time. Would not visit again or pass on recommendations.
Close to beutiful countryside, good farm atmospher. Good breakfast. The hotel neighborhood is undergoing infrastructure work, open duct infront of the hotel and was dificult to carry the luggage.
Room was clean and well decorated. Hotel decoration is good too. Very easy going hotel employees. There was no receptionist when we checked in. We need to call several numbers to get hold of people who did not speak any English. Eventually the receptionist turned up and checked us in. There was not a feeling of being welcomed and expected.
The breakfast is good, the town is beautiful The rooms are smoked, even though I asked for non smoking rooms.The parking cost 8 euro, but there are plenty of free parking all over the town. The rooms are very small, and there are no air condition (it's hot in the summer ,about 28 at noon). Some of the staff doesn't speek english.
Staff very helpful. Breakfast buffet was very, very nice. Good location for getting out and ambling through the town. Parking a bit tight but doable. Strong wifi in the room was a pleasure. Overall a really nice cozy hotel in a nice mountain town. Well worth a stop and stayover.
clean, well run, courteous staff, good value, all in all we were very pleased with the hotel.
The place, the city is beatiful nice to escape the big city where I live normally. No
great hotel! very comfort room! great location!
Friendly staff and good location in the town. Good room rate. OK hotel if you are just sleeping there and for just a night or two. No air conditioning made it difficult to sleep. It was a pretty noisey hotel where you can hear toilets and showers going as it they were in your own room.
The hotel was in a great location in the centre of the old part of town. The staff member who checked us in was very friendly & helpful. The room was good & the breakfast was very good. Overall it was excellent value. Would definitely go back.
Small but very weel kept and confortable. Good size room, clean and nice. In a very quite part of the town where the buildings are old and original.
A great hotel. Small and comfertable. Very nice decorated.Very nice location. Much recommended!!