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central to enable easy access to barcelona shopping and fountains, terragona, port adventura and waterparks
Full board was fabulous - choice and quality of food excellent - restaurant staff excellent, entertainment good, pools excellent, hygiene around hotel excellent Folk putting towels on sunbeds - it is meant to be against hotel policy but it is standard - price of soft drinks in the restaurant - deposits for everything!!!
Large, clean, good value hotel. We spent a couple of nights at the end of October so weather was not warm enough to use the outdoor pools but they looked good, if a bit small for the number of rooms. Good location in walking distance of Port Aventura theme park. Buffet breakfast and dinner included in price - good range of food. Live music at night, large screen TV, small games room. Restaurant a bit like a canteen when bus parties were there on first day - very noisy. Staff at reception varied from good to rather vague.
The Hotel staff know our family as we have stayed there many many times in the past so it was very nice to be welcomed back by them with such courtesy. The food in the restaurant has definitely declined in terms of choice and quality.This used to be the best 4* hotel to stay in in Salou but I do not feel that this is the case anymore. Sadly I do not think that we would use the Hotel in the future.
The Balcony in the Bedroom. Rudeness of Staff. Very unhealthy food served for Childrens Menu. 20 euro deposit for tv remote ?????
Hotel was fantastic from the quality of the food to the helpfulness of the staff.Great value. Highly recommended.We are going back next year. Bring it on! Nothing.
Reception staff were most courteous and helpful especially Paula! Bar staff unhelpful and dour.Everything in the hotel has to be paid in advance,,,,,,,even the reservation which was promoted on wesite as "guarantee with credit card and pay as you depart"....not so!.Pool was ice cold and unusable.
Excellant place and happy to accomodate children They could have heated the pool for late deals
great staff, great location and excellent selection and quality of food
The hotel was fine, but we felt that the food lacked imagination.
Location, cleanliness, friendly staff. The minibar in our rooms are empty. I kept calling the reception for more than 30 minutes to ask for drinking water, but, No body answer the call!
Every member of staff that we met were extremely helpful and friendly. The location of the hotel is perfect for the park, and the grounds are lovely. Although the majority of the hotel's guests are children, the bed that we had for our 3 year old son was unsuitable, it was squeezed in next to the main bed and therefore the head of the bed couldn't meet the wall and there was no rail so my son kept falling out of it. Also, although the buffet breakfast is great, the food on offer for the evenings is overpriced. The hotel could do with a supermarket onsite or nearby.
Very conveniently connected to the theme park, making multiple visits to the park each day possible. The decor of the hotel room, especially the bathroom, looked a little tired.
Portaventura park Cleaning, rooms sugestive for 3 stars not 4.
I liked the hotel architecture, the proximity to the park, the client service desk service. The towels were changed every day and the breakfast was good. I booked a 4 bedroom room but I got a normal room stuffed with an additional double bed. The mattresses were uncomfortable and were making strange noise while changing position in the bed during sleeping. While walking bare foot throughout the room I got dirty foots and before putting shoes on I had to wipe the foots with a wet towel.
Hotel corridors & lobby very cold . No Tea & coffee or water in rooms
Nice building, perfect location (nowheree near the beach though) priority on the rides Not enough staff, always a long wait for service especially the reception and bar. Breakfast quite good but a bit of a bun fight. Limited menus. A good 3 star hotel in a 5 star setting
Ease of entry into the theme park, closeness to theme park, closeness to airport
Rooms not very clean smells in room all the time, Construction work near hotel lots of dust. Dust coming in air condition .The shows in the hotel where repeated all the time .Drinks and soft drinks were very expensive.
Easy access to the theme park, Evening entertainment, no facilities for making tea/coffee in rooms, lack of english channels on tv for children.
This was our first time in Tarragona, and we weanted to have a comfortable hotel near or in the city centre, not far from the old town. This hotel was an excellent choice: comfortable, efficient, fairly new, walking distance to everything important for us. The reception staff did not know the Michelin-rated restaurants in the city.
basic city centre hotel difficult to find initially as it was situated on a very large roundabout and the hotel's signs were not easy to see while driving. Evening meals were not served until 8.30.
The room was fantastic and breakfast was included in the price
facility, cleaness nothing
The location was very central and the staff were very helpful. The roof terrace provided a wonderful view. The room was a smokking room as smelled quite strongly of it. There was no gym/the sauna wasnt on and the hottub was empty despite assurance it would all be working.
Location was excellent. Good access to the beach, castle and restaurants. Staff was friendly. The DVD check out program was a nice feature. The bed was just a little firm.
Very nice hotel, very clean, hotel staff extremely helpful, It was very short stay, and we liked everything
everything was nice, quiet and clean. 15mins' walk to railway station.
The spa facilities are excellent and well looked after. The life guard cover exemplary. Well laid out gardens and plenty of sun beds. Just across the road is the beach with good sand. The hotel played the same set of music again and again at a volume that made it unescapable. It is too near to huge packed holiday camp type hotels but that is the area. These detract from it's aura of elegance.
Comfort, service, restaurant food for breakfast and dinner. No drawers to accomodate small items eg.UNDERWARE,SOCKS Etc.,we had to leave these in our suitcases. no trouser press,no full length mirror
Confort, food, design, all infrastructure in general, location... Everything was ok!
Large room. I was overcharged by 175 euros for the room. The hotel did not acknowledge the rate given by booking.com. I will not be using booking.com again in the future.
I'd like everything. Very pleasant and comfortable place.
spa & cava at breakfast room was very small for a 5 star hotel
Spa is really good, food as well, well recommended for a weekend trip.
New modern and very clean, staff friendly and with the exception of one front desk person were very helpful and courteous
The location, style and breakfast can be considerd as average or above. The rooms were also comfortable.
It was very close to the Park which was the only reason we stayed there. I felt this was not a four star hotel, at best it was three star. the dining experience in particular was more like an institution that a Four Star Hotel The furnishing in the bedroom was also very basic ie. one locker between 4 people. My children however were delighted with the experience and that was shy we stayed.
It is located next to the Far West entrance.The food was quite good.The rooms were spacious and modern.As a hotel guest you have free access to the Beach Club which can be reached by taking the free bus outside the hotel.It is a fantastic place with 7 pools and a wonderful beach view.There is a cafeteria, lockers, shop and towels to be hired free of charge.Not to be missed.... You have to queue for breakfast as it is very busy.You are given a card with a specific time but no one is following this system.The dining room is extremelly noisy.I had to wait for more than half an hour to do the check out so I would advise to do it very early in the morning if one is in a hurry.The problem is that each person takes a minimum of 15mn to check in and there are no separate queues for check-in and check out.
Close proximity to theme park. Children enjoyed scrummy pancakes at breakfast.
The location to the park was nice as you are next to the Far West within Port Aventura. The resort was beautifuly decorated as a old far west town and there are many nice places, the swiming pools were nice. The hotel entrance was quite tasteful. The Opera restaurant and particularly a waitresse, was really lovely and gave an excellent service within the resort. The little shop facility is nice, and the large cafeteria has good varied food. The rooms were pretty although small. I found that the reception was very disorganised and slow, we waited there for a long time and there were only few people working there to cater at peak hours. At entry time. I walked in on the cleaner and found our bed pillows had been thrown on the floor while she was making our beds. Which I was quite disgusted to see. The rooms had no soap and you had to keep asking for supplies. The room was tiny and the wardrobe had no spece for a family for a 4 star hotel there could be more details and for the price too. The staff at the Bar lounge late in the evening were quite unfriendly and quite rushed in their service.
the food been excellent,near to the beach some waiters unfriendly
Walls in the building were quite thin and we could hear when our neighbours were speaking loudly or a child was crying.
I did not like hotel staff
Everything was easy and smooth. No problems or worries. Small and complicated parking.
A good middle of the road family hotel Not enought seating outside and not enough shade when the sun ws very strong
I love the hotel been there for four years now, very frendley polite.
I have stayed there for the last 5 years and I love it.
Good location, first line to the beach, 300 m from aqua park. Sand on the floor of the room, poor cleanliness of the hotel pool, very poor animation (better cancel any then keep what they have in tbe evening), food (same breakfast every day for 12 days, poor selection in the evening - almost no seafood, same pork neck every evening, expensive drinks - 3 euro for small beer and 2 for small water, water not included into to the dinner). Next time will go on breakfasts only and many nice cafes and restaurants around with much better food.
It was a convenient location, for travelling to Tarragona, Barcelona, and a nice resort While there was some nice staff the majority were cold and unfriendly, both in the restaurant and reception with quite poor english
The comfort of the room, the friendliness of all the staff from the moment we arrived, very welcoming.
The staff is very friendly; there is a nice library with free internet access and the Spa treatments are great. Easy location, close to Reus airport The minibar was empty; the gym is just a bike and a mirror with some weights ... not really worth to called a gym.
The hotel was new, warm athmosphere, rooms were very clean, quiet and the breakfast was excellent! It was included in the price and it had a wide selection of continental and spanish foods. It is nice when you get up in the morning at a hotel abroad, you go for breakfast, and instead of two choices of cereals or a greasy english breakfast (adapted to narrow-minded english tourists that don't want to try new things) you find a huge selection of lovely foods!
Comfort, location, mini kitchen facility. Fridge for keeping the wine cool. Street parking available but availability sometimes a little variable.
The room size is quite OK, the room was very clean, it gives you the oportunity to cook in your room, hence saving some money, but on the other hand the food from the restaurant is pretty good, and the menus quite affordable! It is 5 to 8 mins away (by car) from Port Aventura. Great free SPA!! The only tiny bit is that the cleaning ladies did not change the toilet paper. Hopefully a one-off oversight...
The hotel and staff were excellent in a very peaceful place, it was the ideal place for a romantic and relaxing weekend break for myself & my partner. The range on the menu could be wider and altered from week to week.
Excellent hotel close to Port Aventura No bar facility,Lack of public transport in the area
The hotel is modern and beautiful. The rooms are huge and well-appointed. The pool area is fantastic. n/a
nice clean rooms . Friendly Staff The food in the Restaurant was not very good
the friendliness of staff and locals, cleanliness, and excellent service n/a
location of hotel to beach,bus stop outside hotel €1.45 to cambrils centre,food was excellent,staff always cleaning.swimming pool massive. colour of decor in rooms.
The room was cleaned every day and fresh towels given; the pool area and terrace was always clean and very comfortable to lye out on; when a group of young people came to stay they were spoken to firmly about keeping the noise down around the pool area and they seemed to have obeyed these rules; the beach was across the road and also the satellite t.v and air conditioning in the room. I didn't like the fact the sheets weren't changed until 5 days into our stay; the food was only average and the same foods were served every day with the exception of the meat being changed to fish and vice versa; also the walls are fairly thin and bedrooms are all side by side, there was a little noise at night time up until 12 o clock when things settled down better;
meals were very good dineing room staff couldnt have been better rooms were spotless no hairdryers blond girl at recepction was on the rude side and the barmaid with short blond hair sour and wouldnt even chack a smile felt she didnt want to be there at all
Location of hotel Tired and dated decor and furnishings.Dark and unwelcoming reception
It was very close to the beach which was excellent We didn't get a great welcome when we arrived, receptionist wasn't.t very friendly (maybe she'd had a bad day). The hotel was clean but very basic if not a bit run down, could do with a refurb
No, had a lovely time will come back again.
the location next to the beach was great,easy transport with bus or taxi to town and other locations. the hotel looked a bit tired indoors and did not live op to 4 stars,only really 3 stars.It was very much a hotel for families with young children,and there was no organized activities for teenagers.
The location was great - on beach front, with a large swimming pool. Extras like safety box hire and internet usage were costly.
Location, sea view
The bed and pillows where very hard
nothing at all no soap or shampoo in bathroom,towels that were thin and a hundred years old
Location of hotel beside the beach was great. Very nice pool area. The staff are very friendly and helpful. Breakfast buffet has a fantasic choice to suit all tastes. Bus stop right outside hotel is very convenient for travelling to nearby towns and Portaventura theme park. Bedrooms are more 3star than 4star, a bit of modernisation required,although the room was clean. Plenty of tv channels, but no english speaking ones.
The hotel is on a lovely beach in a wonderful town for a family holiday. It did not offer any thing like 4 star service or standards in reception,food presentation, or providing any information about the local area or wider area for excursions etc.
Location, staff was very helpful and nice, always ready to help. The beds were not very confortable.
The location is one of the best in area. The hotel is situated between Salou and Cambrils in quiet neighbourhood, just few yards from the beach. Far from noisy Salou, but in a walking distance from nice restaurants and shops in Cambrils. Good selection of breakfast food, everything was tasty. Hotel rooms look a little bit tired. You can clearly see that the rooms didn't go through a proper revamp in the last 5 years.
clean, large and very comfortable no wifi in room,only in front of reception
Very helpful staff. Buffet breakfast was great value. Signage wasn´t great.
Large comfortable rooms with aircon and very good prices. Restaurant not open for visitors but open for a large group of people who had pre-booked part of it. Food only available in your room and a limited menu.It was OK but we would have preferred to have eaten in the restaurant. Also no other restaurants within a sensible distance other than chinese.
big room & bed.quite & clean
Excellent rooms. Excellent food (both the 3 course dinner menu and the buffet breakfast were top class for the money). Good swimming pool and courtyard. Nice bar. Location was poor. Out of town and difficult to find.
6Km from port aventura excellent value for overnight stay No beach!
the sink´s drain didn´t work well
The hotel is new, clean and have big rooms. The food is good. It was hard to find the horel with the address from the web site. Every thing was great
Pleasant staff at reception, friendly room service, breakfast was nice, facilities were good Maybe the location isn't the best, not such a big deal though because everything else was great. Also we were questioned by one staff member about weather we were allowed to have the breakfast (didn't seem like she questioned anyone else...) possibly because of our age/appearance (I have a mohawk...) It wasn't a major incident though as I just showed her the card and it was fine.
Most staff was very friendly and nice. The swimming pool was very handy.Our room was very clean and well equipped. There is a car park available ouside the hotel so there's no need to pay and book the hotel car park. Everything was fine. Maybe the distance to centre of Tarragona - it was 10 minutes by bus or car, and not the best surrounding to walk there.
The staff were very helpful and the hotel is in an excellent location to reus airport.
Friendly, helpful staff, clean rooms, restaurant in hotel
Staff were extremely helpful and informative. They gave us information about the fiesta which was taking place in the town. It was great fun.
Helpfulness and friendliness of staff. The glass doors for the bathrooms were a bit of a strange thing.
Spacious and very nice room, 10mins distant from the Reus airport, bus direct to the airport even in the early morning, the bust stop is right in front the hotel.
Difficult to classify your hotel as we only stayed one night, so didn't avail of any facilities, Your restaurant was closed so we had a bar meal which was very poor. We liked the hotel and the staff were very friendly. We also liked Reus, lots of buzz, shops and sunshine. Food disappointing,but maybe this was because the restaurant was closed.
Great staff, great location, great value
value for money
The location to the the towncenter was okay. Terrible hotel. They did not provide us the correct reserved room. Airco didn't work. Airport shuttle is an ordinary public transport bus, which you have to pay for additionally. Lousy hotel, not worth the money.
Easy to drive to the hotel. Own parking garage under the hotel. Great design of the rooms.
The hotel was ultra modern, luxurious and clean. The minibar was free! (soft drinks)It was in the centre of town within easy walking distance of the old quarter. Garage facilities.
Nice room. Easy to find. Close to airport, although we were charged €30 for the Taxi, which seems crazy for a 10 minute trip. Poor selection of TV channels
AC was not working well....
Second time we've been as we love it- smart,convenient,stylish,comfortable and very good value!
The rooms we're spacious and well kept. It was 1.5km from the cathedral. Itbwas close to the main shopping drag but pretty far from everything else.
The free minibar and fitness room w/sauna were great! Hotel is 20 min walking distance to downtown
This was a modern hotel, excellent restaurant, excellent staff who went out of their way to be helpful. Would recommend them highly.
The hotel is nicely decorated and the rooms are very confortable, specially the bed. The staff is helpfull and they speak fluent English. The room was pretty small.
The price and the quality provided for it - £70 (paid in advance) including excellent buffet breakfast. Good 40 minutes walk to the Miracle beach - however I believe there were buses to take you there.
room was comfortable and v clean, free soft drinks minibar was useful for my 13 yr old son. no
Excellent breakfast & free minibar. Very helpful & polite staff Underground carpark very difficult to get in and out of!
One can find different activities in the hotel it self Yes, It was a little bit noisy and makes it difficult to sleep in the morning after 7:00 AM
Large bright airy room overlooking pool
location (7 minutes walk to Danny Boy), price no irons available (we bought one travel-little-iron for 10 euro at the hotel shop), pay for a safe-box (3,5 euro per day), in the evening meal there are no free drinks - no water no coffee from machines - go and pay it in the bar. but anyway it is quite good hotel, nothing awful
the swimming pool was good and it was close to beach area and close to portaventura. the food in buffet was often cold and not very nice. the hotel catered mainly to spanish guesta and this was reflected in food nand nighly entertainment
location staff in the restaurant were not very understanding. food is cleared away before guests are finished. parking
I felt the hotel was very close by all amenities and very clean and tidy Na
Staff poor English
i liked everything about it the only thing maybe was one of the staff when checkin in
I liked nothing about Hotel Jamie i, the reception staff were rude and food was sub standard See above
Very central. Very clean. I went with my boyfriend but certainly recommend for families as there is a lot of activities in the hotel alone for children and very safe. Food was awful but I suppose you get what you pay for.
3 people in a very small room!
Very friendly and helpful staff. A great location in Salou, near to the main shopping street and only 5 mins walk from seafront promenade
The location is great. It is close to the beach and all other interesting places (shopping, bars, etc.). The staff was always nice and helpful. The gym is not really a gym. They have 3 exercisers from the las century. Besides we were a bit disappointed of the cleanness of our bathroom. It seems that they never clean the bidet. On balance too weak for a 4* hotel.
We found the staff to be very friendly and helpfull. The rooms were clean and comfortable . The pool on the top floor was great and also very clean . The buffet breakfast was was really good with a great choice of food and excellent servive .Location was great and close to the beach . The hotel was perfect but the taxi was expensive at 30 Euro to and from Reus Airport .
city center Internet connection was not working
it was central in city noice
Central and rooms perfect. Access road not very good with major construction work being carried out.
We felt the hotel was excellent value for money especially the evening meals which were fresh, well presented and tasty. The restaurant compared very favourable with the prices and menus in the town.
Staff at the front desk during the day was great Staff in the restaurant was a bit rude. The night porter-receptionist was more than rude. We had to look for him as he always was away from his position, watching TV. And at that time, I was not able to borrow a simple corkscrew what means you can only demand something during the day, what is OK for a 2-star hotel but... this is a 4-star hotel!!!
Life guard around the pool at all times when people were swimming. Ask reception for anything they were always eager to help. Have now stayed at this hotel 3 times in the last 5years and probably will again in the future. Entertainment every evening if you stayed in that night and always a good selection of food.
friendly and helpful staff ;location to theme park; mini disco for kids in evening the pool outside was too cold
Good size room for the 3 of us. No, nothing, it was a good experience.
the outdoor swimming pool, the ping pong table, the billiard and the size of the room. Staff at the restaurant and the lady at the bar were very nice. The rooms are very basic and were not well cleaned when we arrived, and when we made our booking we asked a few things that obviously they never read or did not take into consideration. Some staff were really not nice and that's a pity because most of them were nice and it puts the overall evaluation down. I also didn't like the fact that there is a minibar but you need to pay to just use it. I had no idea and i brought medicines with me that should be placed in the fridge and i found it really unfair. The turkish bath was not working on the first day.
Breakfast is ok. Food at dinner time is terrible.
It was clean and we was always able to get sun beds,but some needed repairing. No
location, swimming pool was amazing and rooms were big the buffet dinner was crap.... some of the worst food i have ever tasted
large spacious rooms, good variety of food at meal times. We arrived about midnight at the hotel and found that a lovely cold buffet and water was laid out in the dining room for us - most appreciated after a long day. there was not enough coffee dispensers in the dining room and this resulted in long queues for coffee etc.
Great hotel near to facilitiies food great had a lovely stay till we were checking out We were treated terribly at checkout by the reception staff and manager. Our visa had authorsied with our own bank when they put the payment through but was coming up declined on their end. They would not accept this and wanted us to pay twice and would not let us go. We missed our taxi for te airport. The payment gave us problems as we had only 100 euro on us and no pin for the card. We pleaded with them to let us go. The manager said that we would have to call family to get the money to go. We eventually promised to send te money by credit transfer when we got back to Ireland. Our bank has given us an authorisation number for the transaction. We were very upset when we left the hotel. They took copies of our passports. We will nopt be going back there
Good position for Portaventura and the beach/restaurants in Salou. Lots of shops nearby
The pool was not too busy, always sun loungers available. Clean rooms. Close to 2x beaches. Close to bus stop. Supermarket on the corner. A good hotel to stay in for a week or less but not for any longer. Close to airport. It wasn't very clear how to get drinks at dinner. We were surprised to be locked out of our room before checking out.
quality and selction of food
Very close to beach, excellent choice of food in buffet breakfast and dinner, comfortable new building, good value for money You need good ear plugs for the stay - very noisy outside with programme in other hotel terrasses going on late and noisy young people out right through the night. Also walls between rooms are very thin.
fine hotel for that sum of money, but they don't wash dish, so it was really dirty.
Value for money. Clean rooms. Lots of food Lots of food but quality was average
It was central The food
I like the location , food and comfort. I dont`t like TV channel`s because they have only 15 channel`s booring.
the food was very good and had a good range to choose from . the hotel was loud as the walls seem to be very thin and very loud from the street.
Location: nice beach is not far from the hotel, the bus stop is near, the food is ok (breakfast and dinner), Salou center is in 10-min walk distance There was a smoking smell in our room, the new towels smelled not nice; only one available outlet was found in the bathroom (another one is for TV). Rooms are old. Very noisy - from neighbours (tiny walls) and from the street. None of hot beverages (tea/coffee) are served at dinner
Rooms, food, comfort. Wonderful location - the sea is near, clubs too, but it is not noisy. It is not enough sockets in hotel rooms. Especially when there are two people living in it
very pleasant staff really enjoyed our stay at the hotel the food wasnt great but couldnt fault anything else the pools were lovely and the rooms were great the best we have stayed in abroad. A great hotel for relaxing and for families
Location and sea
I booked 3 rooms but room maid did not prepare our 3 rooms. Also we could not use Spa in the evening.
this hotel has really good facilities (several bars, restaurant,supermarket,spa,3 pools,parking). Quality/ price - excellent. the problems with key cards to open the room
We loved the hotel, the staff and specially the animation team. The food was quite good and well presented. There are activities for everyone and it's lots of fun. Surely will come back next year. Thank you all for making our vacations much better than we expected!
Location was perfect,quiet but close enough to restaurants and nightlife Nothing to complain about
We had a relaxing time, in a good location. The hotel is well finished with all the amenities we wanted.
very private, very clean , good location. just a minor thing bacon egg sausage did go cold quickly in the heated container.
The hotel was very clean, modern and comfortable and had a good range of facilities.
Location, value for money price for 4 star and facilities no coffee or tea facilities in room but suppose you don't need in Spain. And also heated pool was V cold
Fantastic rooms with internet
we always book Magnolia if it's no space in Puertaventura hotel it is our 10 time stay ther.......... nothing
the breakfast was amazing!!! there was so much to choose from and all great fresh food. the buffet dinner also looked really good but we didnt get a chance to try it.the staff were friendly, they also have a spa/beauty and gym which was quite handy. the only thing i could fault them on is most of the staff spoke very little english, but we did get by fine, just was surprised in such a touristic city!
Spacious rooms, good location. Some of the members of the staff showed incompetence. The hotel charges 5 euro per day for the safe box. The hotel does have a parking which is impossible to book in advance.
A very relaxed atmosphere The dinner options are not very good