We were after a relaxing and enjoyable break and thats exactly what we got. Every one was really helpful. Hopefully in the near future we will return. No everything was excellent.
not noisy stuff
The hotel was comfortable and felt luxurious, which is rare in Europe! The room was quiet and the breakfast was nice with a good variety of foods and beverages. The location was good, just a 1 km walk from the town of Cernobbio which is an adorable town with plenty of restaurants, gelato stands and hotels! There was no lake view! When we checked in, we asked if we had nice view of the lake, and the man at the desk replied that no rooms offered a lake view. We stayed here because we thought it was on the lake, but it's on the othe side of the street. Don't pay more to stay here because of the "lake view!"
It looks modern but it is not that modern, however it is in line with the other ones around Como. Breakfast: the standard (not more nor less)
My family and me, we really enjoyed the breakfast. That was very good with a lot of things to eat.
The room was quite big, well equipped. The price is reasonable. It is not right in the Como city, 15 minutes by car, or there is public transportation nearby. But to experience Como Lake area, you have to have a car anyway. The decoration is a bit old, but no big deal.
It was pleasant stay and room was comfortable. Bed was fantastic. Enough space. Bathroom was correct. Hotel staff willing to help. Wardrobe space is small, on top shelfs is not clean, too dusty.
We found the staff to be very helpful. The breakfast was great, with plenty of variety. Rooms were beautifully decorated and very comfortable. I would highly recommend Grand Hotel di Como. The hotel is a little way out of Como, but easily reachable by either ferry or taxi, which only costs a few euros.
Far from the city
Very good location. Close to the historical city center. Extra charge for the babybed despite having booked a suite.
Very nice staff, clean rooms, correct quality for this price. a good plus is the on-site restaurant, with which we were very happy after a full day's drive. Somewhat hard to find without gps.
Dinner at the restaurant was excellent The room was rather unpleasant, though functional
Roomy, nice bathroom, empty minibar (so we could use it as an actual fridge). Excellent parking. Poor breakfast. Room wasn't ready at 14:05 when we arrived, however it was not a tragedy that we had to wait 10 minutes. A little bit noisy.
The staff was incredibly friendly and helpful, happy to speak both Italian and English; the room was lovely and clean; the restaurant was very good. If you're not in a car, it might seem a bit far from Como but it was very easy and quick to get there by bus.
The hotel has a wonderful atmosphere and I think that the pictures on the website do not show how beautiful and nicely decorated it actually is The walls between the rooms are very thin. I stayed in several hotels in Italy and this is nothing new. But in this hotel I found the sounds from other rooms (even tv of my neighbors) quite loud.
Looks wonderful from the outside and lives up to expectations! Staff so friendly, helpful and welcoming, room comfortable with lovely individual decor. Good breakfast with great coffee! Good bus service if you don't have a car.
Excellent servis and quite atmosphere
Very good dinner and friendly staff Basic breakfast
Traditional architecture, cleanliness, parking staff could not speak english at all, area is not nice
Small hotel. Excellent restaurant. We even got a reduction on the restaurant bill as hotel guest. Location somewhat difficult to find, but our GPS got us there OK.
good location, great views, staff excellent bed quality was below expectations
Ease of registration at start and at check out, garage car parking arrangements and efficient car retrieval at end of stay, room with a view of the lake + large picture window. Self service breakfast. Would have liked tea/coffee making facilities in room. Beds are hard. A swimming pool/outside lounger area would be good - other hotels on Lake Como have this facility and it is appealing to tourists.
Location Reception staff very friendly Room small - not even a desk in a 200+ eur room No free wifi in rooms eventhough advertised (only in lobby free) Breakfast very basic - even an omelette or orange juice has a surcharge of 8 eur. Too crowded in breakfast area due to a too small buffet All in all not worth the price - place would be good for 125 eu max.
Nice hotel and i recomended it.
great location and fantastic view of the lake! the furniture where a little bit dated, but in good condition overall.
Breakfast and the localization. horrible rooms
The location of the hotel is very convenient - it is on the shore of the lake, and 20 meters from the railway station Como Nord Lago, which connects with Cadorna station in Milan. Also there are some nice places to eat nearby as well as the city center. Also the design of the dining room is nice, makes the impression of a real castle! And the breakfast was fine: all the typical buffet food + salmon (which is not common at all for many 4 star hotels) + plate of different kinds of cheese + good selection of fruits! The room was a bit small and nothing special indeed. The dinner was expensive - we were offered 35 euro per person offer (that was already discounted price) including 3 meals from the menu and a bottle of mineral water. At the same time, u can find in nearby restaurants 18 euro per person touristic menu, including also 3 meals.
Staff very friendly, beautiful views of the lake. Room was very small for the price.
arrived late to be greeted by a very helpful night receptionist, n/a
I have booked this hotel for my daughter for her wedding reception Nothing that I know of
Loved the position in Como, close to centre of the town,and found the staff very helpful. We were not in an expensive room but were given a corner room with views over the lake and the mountain. A little tricky connecting with internet.
Fantastic location right on and off the autostrada with free parking. Good breakfast.
the hotel is very new, just opened it's very nice inside, the prices in the restaurant are not too low
Excellent hotel and first class serivice.
Perfect location, well-cleaned rooms, polite staff. Аir-conditioning in the room do not work, shower was broken, Wi-Fi does not work.
Out of the city no truffic,easy to find, on the main road. parking place. very nice breakfast.
Very nice and clean hotel. The room was spacefull enough. Very nice breakfast with a big variety of goods. People working there are very polite and helpful. Perfect place if you want to visit the lakes and the surroundings of Milano. We had a car so I don't know about transportation. Very very good value for money. WiFi is for free and a huge parking place is for free aswell !!
Very good hotel, perfect, comfortable, reach breakfast one of the best in Italy. free wifi.
Very easy to locate, good parking, spacious clean bedrooms, substantial breakfast. Perfect for one night stop-over.
Because it's new and good-we'd almost everything Not correct name-real name are Junior hotel or something. Our gps can't find not with the name not with address-and in 2oclock at night it was not very nice.
The restaurant/bar are very expensive but good. No free internet.
location rooms too small
The possibity of parking, the staff speak french, the location vue on the lack Anythings
Big beautiful rooms, perfect location, very nice helpful staff. Beds are not very comfortable.
Central location, beautiful view of the lake. Room was quite small, bathroom in serious need of renovations.
Ok, old fashioned hotel. If you're lucky (we were) you get a small balcony facing the square. Good restarurant at hotel, adjacent to square. Uncomfortable bed (pillows), generally ok, but a bit run down and old fashioned. Small bathroom w shower.
Excellent location and fantastic view from room No air-conditioning and road was noisy with window open
location is wonderful, hotel staff especially breakfast staff really helpful,old style but comfortable hotel. decoration,needs refurbishing.
We had stayed at this hotel once before and found it met all our needs. The staff is very accommodating and helpful. On our last visit our room overlooked the square and had a balcony and had great views of the lake. On this visit our room faced the lake and was gorgeous. Very attentive staff at the restaurant and the food was great too.
The view Small room, Old bathroom,
Had this hotel been renovated and modernized it would be a jewel because of the perfect location . The windows are new and you can't hear the noise of the traffic outside. The bathroom is fine but the rooms need an upgrade. No carpets please. The location is the best, waterfront and historical center right there. The staff were amazing , friendly and calm. Some parking available. The breakfast was average to disappointing, but we only stayed one night . The room we had needs a designers touch,
The location of this hotel is one of the best in Lake Como and very close to the 2 Train stations for Como and the docks, our room was overlooking the lake, amazing views, highly recommend it if you visit Lake Como. Pepe Nero Restaurant is the one to go to if you visit Lake Como... No Iron in the room, they charge for ironing starting from 3 euros and up, depending on what you iron. TV was paid and so was internet access and music. Do not be put off though, this is a great hotel, affordable, best location in Como, amazing lake views, spacious and clean rooms and very helpful staff, i would go there again and again...
location, nice staff, good breakfast internet too expensive
some rooms have some hydraulics problems , you can hear the flash of the water even if you are 2 rooms away.
the staff were very good
The staff was not friendly, expansive compared to other hotels in Italy
Friendly staff; good location and value for money No major issues
Nothing location - walk with luggage from train station etc
All staff very attentive and helpfull Lack of private parking
Location close to the city center and easily reachable by car. Parking places available in front of the hotel (safe). Very clean. Rooms are a little bit dark (small window).
Location , Breakfast, Polite and friendly staff, Spacy room, In general a very good choice for its money to stay in Como Nothing to complain about
easy location to the train station. Good front desk staff, helpful and pleasent. rooms were small but very well equipped and very clean .quiet and very state of the art bathroom. no
This hotel is well placed but suffers at present from work along the lake front. The superior double room would have been a good single room by four-star standards.
The receptionist was very friendly and helpful with directions to good restaurants outside the hotel. The hotel restaurant does have great food.
The room was lovely and the facilities were excellent. The availability of the restaurant on the terrace was a god send for tired travellers like us. We had a wonderful meal and the service was friendly and efficient. Thank you. The view of the lake was quite limited from this room. Perhaps it could be more accurately described as "lake glimpses!"
service quality, location, very friendly pricing
Location is perfect: view on the lake is amazing + old fashioned style is great given the above, the facilities should correspond to the location - there was not enough washing stuff and bathtubs were not of a good quality.
Excellent renovated room (junior suite) in the new wing of the hotel. Breakfast variety limited
nice location room is small,and we cannot use TV.
Excellent location on the lake front, very friendly staff and a good restaurant with a beatiful terrace. The "superior rooms" were surprisingly small. The hotel seems to be renovating them incrementally as the standard in the three rooms of our group were quite different,
The reception staff were excellent. Room was very comfortable n/a
We were taking an early train to Switzerland from the Como rail station and the location of the hotel was very near the station. We thought it was very overpriced compared to the other hotels we stayed in on our trip.
nothing. Breakfast staff were very rude and surly. Accounts charged incorrectly this problem has now been resolved by E.mail.
the location and staff were excellent
The restaurant was very good. The hotel was surrounded by one-way streets and it was difficult to go from/to the parking which was actually located in another hotel.
Very good location. clean room. nice breakfast Hotel need urgently a renovation
I loved its location (Barchetta is situated at the central plaza of Como) and the kindness of the hotel's staff. Everyone was very friendly and receptionists gave us very helpful information about the city. The breakfast buffet was not very impressive, given the fact that Barchetta is a 4star hotel.
good time, good location, helpful staff
I found the staff friendly and helpful. Room was comfortable and clean.
lake view room was breath taking it needs renovation
Nice central position with great views of Lake Como and the mountains, convenient for exploring the whole area with good access from airports.
the view is fantastic decor tired in rooms and lobby and restaurant/bar , the view saves the day ! comment, the hotels location means they dont have to try and impress ! I guess !
clean, quiet, comfortable, friendly staff bar closed at 11pm! not all facilities operational yet (gym e.g.)
A nice, modern hotel with a surprisingly good restaurant. Location is exellent if you travel by car.
clean, mordern there is no pool, dinner was pricy and not that great.
Clean simple and well-designed faciliies, easily seen from the motorway, large bathroom, good cooked buffet breakfast Location is on a commercial retail park
Clean modern and comfortable. Detailed directions from the main roads could be improved.
Very comfortable room , friendly staff , good gym , good restaurant , both for dinner and breakfast . great location for motorway I had to wait 20 minutes before giving up attempting to check out . not enough capacity to handle the number of checkouts when busy
Cleanliness,decor and parking a big hotel with no proper Restaurant, located in an industrial estate and we found it difficult to locate. A car is a must.
Very good Hotel with big parking and nice rooms.
modern room decoration, clean ,well located, friendly staff
Nice room Room, equipment was good.BUT Our bed was terrible, it was dirty -with blood and hair!!!!!the sheet wasn't changed!
The guy at the counter was nice and very helpful (albeit he spoke only in Italian), the room was pleasantly furnished and the shared bathrooms were clean... The location of the hotel is the best part, almost at the lakeside and very close to the train, bus and funicular stations... The town center is just a few minutes by walking. Will stay in this hotel again. The guy at the counter probably doesn't speak a lot of English but he is very helpful anyway (and I could get by with my Italian)
Centrally situated. Good and friendly service.
The Hotel stuff are very helpful and open-minded people. We took bunk-bed room which was not comfortable for the couple. The hotel doesn't give any breakfast and the check out time is at 10:00 which is strange.
excellent location, very comfortable room, friendly and helpful staff
The locality is amazing! Everything is within walking distance and we had a wonderful time. The hotel was a little difficult to find as was the reception area. The stairs to top level was an effort with luggage but the staff were very helpful.
The location Noise place because
This was an ideally situated hotel with suprising cleanliness and service for the price (particularly in this very expensive area). The chap on the front desk was unbelievably helpful and pleasant, it is one of the few accomodations that I would recommend to people. Although it was not a problem for us there were quite steep stairs to the room, not sure if this is stated in the information.
Staff were very informative, friendly and helpful. Place is clean, well- located. Dorm room for 4 well designed and good value for money.
very close to city center. room is clean, comfortable. staff very nice. very good value for money. no free internet.
It was a nice atmosphere, good service and very well situated.
Quiet area around the hotel. Away from the hustle and bustle of a main road, but within easy reach of the main road and its amenities. Central AC was not working in a temperature of 31degC. But we were offered another room which had a split unit and it was Ok then.
Staff were helpful with good English and able to quickly answer the many questions we had. Hotel was clean and quiet. Restaurant was very expensive. We arrived late and shared a steak, fries and a bottle of wine and were overcharged in our opinion. There are no suitable local alternatives other than a simple pizzeria nearby. Hotel is very difficult to find and access, in one case a sign for the hotel actually points away from it.
The room was clean and well furnished. There is a highly rated restaurant on site. The air conditioning was very poor (fans worked but there was no cooling) so we had an uncomfortable few nights. The breakfast was disappointing - we were spoiled by our stay at the Berna in Milan!
The room was excellent, also the hotels atmosphere was very good.
The hotel employees are very kind, and the hotel is quiet and clean.
We booked for 2 adults + a third adult (our daughter) - unlike most hotels we have encountered, the extra bed was placed in a separate space providing a measure of privacy without the expense of a separate room. Too often during our trip through France & Italy, we have found the third bed jammed into the small space of a double room without this being indicated at the time of booking.
Good parking facilities, nice dining room and staff was helpful Poor television reception, small bathrooms
nice, central but quiet, good restaurant and every comfort in the room. Not for a long stay.
Clean and reasonably priced No
Parking place for only 10 Euro. Nice shower. No window to the outside in our room. A little bit outside the center.
The location, relaxing atmosphere and restaurant The restaurant closes on a Monday and there is nothing of the same quality near by
Staff were friendly, helpful and the restaurant excellent. Our second stay here.Fabulous views of the lake. car and road noise quite intrusive but little can be done to reduce this.
Fantastic view of the lake, especially at sunrise. Restaurant was amazing. No pool, someone else's hair was in the bathtub, and the parking spots in the garage were almost too small to park in and cost over 20 EUR to park. There are better locations in rthe esort towns with more frequent transportation access.
Perfect view, perfect restaurant When I tried to cancel a second room on my second stay, no discount for variable cost
Staff were very friendly and obliging.
The view was amazing! Excellent hotel and food. A good 30 minutes walk from the center but worth it.
Waking up to the view of the Lake, quietness of location. One very snippy waitress at the morning buffet.
The location as a direct view to the lake Hotel services
cleanliness and firiendliness and helpfulness
Nice hotel and nice room The AC didn't work and I told them to fix it and nobody did. Terrible two nights of sleep