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Staff and restaurant was great Internet was poor and seemed to block basic sites like web based email. Hotel was hard to find even with navigation system in car
The rooms and aircon was very good also the restaurant in the evening was very good. The breakfast was typical Italian,not much choice and even no fresh espresso!It came out of a tourist machine!! No danish in a four star place?the restaurant could do better with Fresh OJ and fresh baked eggs and bread.
Very nice room, beatifully designed
new rooms, interesting design, good food, nice landscape arround, good price. We will come back.
Bedrooms are spacious and fairly clean. Excellent, prompt, dependable staff and reception desk. Air conditioning works very well, and there is a minifridge in the room. The beds are comfortable. Other reviewers commented on the noisiness of the passing train; in my room with the windows closed it sounded like faraway thunder, and wasn't loud enough to wake me up (and I wake up with almost any noise). Location is very bad. It is on a secluded road without any restaurants or shops nearby. Must drive, or take a taxi or a train to get into Rovereto or other nearby towns. On closer inspection, the sheets and towels were not very clean, though the rest of the room was impeccable. The hotel restaurant has high-quality food, but it is predictably more expensive than comparable restaurants in town.
The friendliness and helpfulness of the hotel staff. They even booked an appointment for our dog. This is our 3rd stay at this hotel and will not be the last. Not applicable
Staff Internet WIFI is quite expensive but first hour is free
It was one of the very few hotels that offered accomodation for a family at a reasonable price. The Hotel was fine but the whole town shuts at 2100 so if you are eating out, eat early!
It is close to the train station, the service in general is good. Some of the people (not all) working there are kind of descriminatory to people from other countries.
New smartly refurbished frontage and foyer, staff very pleasant, rooms fresh and clean and excellent buffet breakfast
Good location This hotel looks better than it is. Strange smell in bathroom from air con, worst coffee I have ever tasted, staff helped but were distant.
Very good Any restaurant and bar
the cleaning services were good there is no bar at the lobby, the wi fi was very bad.
very good quality environment and friendly staff. Very good buffet breakfast.
It gave the impression of luxury, was interesting in design, and friendly. There was no Bar in the Hotel, or restaurant, which meant we spent nearly 200 euros in the Hotel down the road.
Very nice hotel with excellent service. I would gladly stay here again.
Very good and comfortable. Exceptional value for money. Quiet, clean, well furnished. Perfectly staff. Nothing to complaint
the location right in the center and the restaurant
Location. It is near the train station and on the main street of Rovereto. The hotel is family run and is very clean and the staff for the most part is very helpful. I have stayed here before and the breakfast this time was not as good as the last time we stayed.
The staff at reception were very helpful and very friendly. The hotel had free coffee in the lobby with the latest magazines ( pity I couldn't read italian). An easy 150 metre to the train station on smooth pavements so easy to pull a suitcase. Close to shops, supermarket, museum, Everything in easy walking distance. Breakfast not included in the rate but I knew this when I booked.
Nice centrally located hotel. Poor equipped mini-bar. Coffee wasn�t what I expected. Wlan expensive.
A nice hotel in centre of Roveretto. the room and evening meal were very nice. We even had tea/coffee making facilities
Quality of hotel & very helpful staff
The booking process was absolutely excellent. I phoned on a Sunday and had no problem getting through to Active Hotels. I was given superb guidance, the man whom I booked the hotels with with even helped me choose the best stop over places. As I was driving from uk to Greece his help was so valuable. I had 2 dogs with me, the man at Active Hotels made finding a dog-accepting hotel so easy. Would throughly recommend Active Hotels, every stop over was excellent, thank-you.
Staff was great and the restaurant rocked! I have lived in Italy for three years and the food was phenomenal. Hotel was a great value for the price. Although I was traveling with my family of 5 the room could have been a little larger.
Location was suitable and the room clean and well presented
We only stayed overnight but our room was very comfortable, we had an amazing view from the balcony in our room and the restaurant next door was good.
the swimming pool becaurse afther a long drive is that nice the food in the restaurant was poor , we went back 3 weeks ago the room was much better (114) nice view
Dinner at the Hotel restaurant was very good. Breakfast, although a small charge in addition to the room was very good. Breakfast food was good, the service during breakfast was excellent. The hotel clerk that was working when we checked in spoke very good English which we greatly appreciated. The fact that they could accommodate our family of 4 and allowed pets was exactly why we chose this hotel!
Business trip, no leasure time spent at hotel Hotel is situated away from town centre. Finding somewhere to eat was difficult as the town does not have the usual number of restaurants, also taxis are difficult to find
Great experience all round
Pool facility & parking excellent room cleanliness good location for other points of interest excellent restaurant 20min walk into town! Children (which appeared to be the owners) were very noisy round the pool area which I thought was inconsiderate around paying guests. The staff and service at the adjoing restaurant came across very unfriendly with poor service, only ate there two nights which was a shame as the food was actually good.
Good service at the reception. We used the hotel for transit, so location near the highway was perfect. Restaurant also close to the hotel. No
Easy access to motorway, good value, clean A bit noisy if you open the windows - trains and traffic in the morning