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Excellent food, helpful personnel (very high level of customer service), lovely, stylish hotel in a wonderful place. No.
General ambience and convenience of public transport
Everything was better than expected. I mean, we saw some pictures on the web, but in real it is much better. Room was great, comfortable, with a view on village square. Special compliment to staff, on the cleanliness of the room, hotel in general. Compliment also on breakfast and variety of the food. No, there is nothing. Maybe because we stayed just for two days (Drei Zinnen Alpine marathon), but I think there is nothing to dislike at this hotel. But in high season or when there is a Super Dolomiti mountain bike race in Villabassa, I would think twice before staying there (noise).
One does not get the value for the money.
Lovely hotel!! fabulous suites!! everthing is new with beautiful design!! great location!! Hotel fasilities was enjoyable. Wonderful service, they did all to make our vacation to perfect.
Specially the service.
Excellent friendly staff room was a bit cramped.
Our second visit to a lovely hotel in a gorgeous area just down the road from Cortina. Particularly good value for money with half board. Everyone is very friendly and helpful.
The hotel was in a nice position ideal for touring the Dolomites. The Staff were friendly and helpful and the food good. The sauna area was welcome at the end of a days walking and driving.
Having stayed at The Hilton and the Omnia in Zermatt, I would rate the overall this hotel as up there with them. It may not have had the panache of the other 2, but the staff and the food were fantastic and the room was not bad either.
Everything, especially the owners who were delightful. we will be writing to them with a persoanl thank you. Nothing.
The staff made us feel really welcome and the accommodation was comforatble and clean Struggled to accommodate my partner's vegetarian diet
The quality of the hotel, the friendliness and enthusiasm of the staff
The hotel is beautifully situated, very comfortable, lots of amenities, a very good restaurant. The staff is very friendly and helpful and their Wellness centre is very well equipped.
The food was delicious, the service was exelent and all the staff was very friendly, we would defenately go back to Romantik Hotel Santer and take all our friends with. There are absolutely no dislikes of the Santer Hotel
the hotel was excellent
Excellent hotel in the region of the Dolomites. Comfortable with very attentive staff good food without being sophisticated. It is the edge of the trail cross country with all facilities for this sports practice. Somewhat expensive.