Good location, clean room. The noiseist point on the planet on a Friday and Saturday night, especially if you are staying at the ground rooms. Seriously noisy until 5 am.
I asked for a non smoking room and was surprsed that a hotel of this size and price did not have rooms designated non smoking let alone non-smoking floors. I had to ask for the room to be deodorised which was done but it all seemed to be a bit of an effort and I felt uncomfotable. Also there was a daily charge to use the safe in the room- quite a high charge for such a passive servuice. As the booking covered the weekend I had no option but to stay put. There seemed to be very few other facilities on offer either, the resturant was downstairs out of sight and the bar seemed not to be operating
good hotel. not entirely clean.
nice location city centre, in the centre of all activity no
Location and amenities (free, excellent wireless) Marginal breakfast
Good location. Friendly staff. Hotel & room modern & clean. none
Location, style of rooms and the size, they were very large A/C did not work right and room was very hot
the interior design of the room.and the breakfast the receptionist in the evenig aswell in the morning were lacking of hospitality.Iin the evening it took time to sort out some room organisation and took time to get the room. In the morning the breakfast was not open at 7 am.The hotel closes door in the night against drunkenpeople. whilst 24/7 is given service with 4*.receptioninst do not stay at the desk. You cannot enter the hotel with your card or something as client.
Very good hotel. We payed only 50 euro for a room. The hotel is just perfect and the location also.
Good staff Internet not working
Comfortable room, well equipped close to sights and shops
wonderful shower mirror didnt steam up. very comfortable bed & room good breakfast the entrance looked dull & didnt create a very good impression
A relatively small hotel,but very central for shopping and sightseeing.Good underground car park.
The location is very central No English TV channels, no spa facilities
It is a design hotel: nice bathroom, wide screen tv, decoration attractive. Hotel is in the middle of the centre. Breakfast had a lot of choices. Shower temperature kept changing: from very cold to almost boiling hot: dangerous!
The room itself was perfect - it was the last leg of our "minimoon" and after lots of typical Spanish hotels this hotel gave us a good rest: the bed was huge and comfortable; wifi actually worked; it was very spacious and modern and the shower was strong - the jacuzzi bath was a nice touch too (we stayed in Avanza - one of the superior doubles/suites for eur99).
I really liked the location and the comfort of the room. Everything was quite pleasant. Our shower was leaking and we had to mop the tiled floor, so that it wouldnt run down the next floor.
good location. hotel staff were not friendly. coffee at breakfest was bad. It is absolutely overpriced (212 Euro per night without breakfest).
We have stayed at the Silken Zentro many times and always enjoy it. The hotel is very central and within walking distance to everything. The rooms are modern and comfortable and the staff very accommodating. We also like it because they have parking beneath so checking in and out is easy. It is a very modern hotel built on top of the ancient ruins that exist all over Zaragoza and that are on display through glass in this hotel.
Location, design Shower door should avoid water to go to the bathroom floor
Good location. has its own parking. a large, pleasant room. clean and tidy. good price for this hotel. Difficult to reach by car first time. No WiFi in some rooms.
very friendly and helpfull staff on reception and restaurant. Restaurant excellent and good value. Excellent position with parking only a 100 meters or so away
The location was great. It was 5 min away from all the great restaurants and clubs. And it has an advantage with the parking. In the room description it was stated "sound-proof rooms". Unfortunately the rooms were extremely noisy.
Fantastic location and friendly staff
This Hotel is central.Zaragoza is an interesting city.A useful stop-over. Finding the car park difficult. Breakfast not good value for money,apart from toast,nothing hot available !
The hotel is in the heart of Zaragoza with easy parking. Zaragoza is amazing and only 15 minuits from the track at Zuera. going to work early
Staff very helpful and pleasant. Rooms were comfortable, though can be a little noisy outside with traffic and people. It had a lift too. no
Perfect location and very friendly staff Breakfast very basic
Our stay at Avenida was really nice, clean & safe. Location was ideal. Zaragoza is very interesting and we enjoyed the friendlyness.
I have stayed at this hotel before and I like the location. no
Location, cleen room, breakfast included in the price. Poor breakfast, walls not acustically isolated - noise from the adjoining rooms and from the outside were annoying.
Nice hotel very near from touristic places in Zaragoza city
The welcome ...and access to snacks and water in the lounge.
room cleanliness and 24h availability
Good double glazed windows so very quiet although looked onto sreet. Close to tourist spots and good places to eat.
-Position, quite central. In the bathroom they have anything, toothbrush and shaving razors. Friendly staff. Breakfast not included but cheap at 8 euros. -The room was difficult to open because of defective key. The air conditioning was incontrollable. I payed 128 euros / night, really really expensive for what it was. Because of this price I will never ever stay at this hotel again even if they reduce the price.
The staff were all lovely and very helpful. Location was excellent. Good comfortable bed. Parking close by and secure. Our room was rather small and the bath was tiny. We would still stay in the hotel again though.
I was in an annexe of the hotel, just around the corner from the main building. As such, it was very quiet and private. The staff were extremely helpful and welcoming. Also, the location of this hotel is second to none, very close to the Plaza del Pilar. I don't think there were any negative points at all.
The central position gives good access to all the main attractions. Car park only takes small cars.
The location of the hotel was great, parking was provided at a reasonable cost and the staff were friendly. N/A
Very friendly staff. Nice buffet breakfast. There's wifi in every room (just ask for the password). Right in the center of Zaragoza.
Friendly and helpful staff. Good location. Badly needs renovation. Looks rundown.
the kindness of the staff
silence, friendly hotel staff
The comfort of the rooms The lightness of the room
Very friendly staff and not far from the city center. Free Wi-Fi only available in the lobby.
Ease of access from motorway and into city. Breakfast was lowest standard ever experienced - very narrow menu and lack of variety - mainly bread and cake. Seating arrangements inadequate and only one person available for service - grossly overworked.
The thermostat in the room was not working. Even when we turned it to the lowest temperature, the aircon was still blowing out hot air which made it very unbearable on a warm spring night. The location of the hotel was fairly near the city centre but the streets wasn't well lited at night.
The room and bathroom were a reasonable size Thw room was boiling hot and we could not adjust it ,the entire hotel was the same temperature also although we told them when we booked that we had a dog when we arrived they said that they did not take dogs although they let her stay in this instance.
I love the hotel, the staff in the front desk was so kind and helpful! at 1.00am this kind man helped us to search for a cheap/good train ticket, Thank you! I 100% recommend this hotel Nothing, everything was brilliant.
The breakfast The location, no very good public transport
good to be able to take dog
location ok, 15 minutes by walk from old city. Room was clean and of a good size Poor breakfast. No minibar in the room. Room very hot, airco not working. Bad insonorisation.
Very luxurious hotel (we got bargain for 90 euros only), very clean, ultramodern and spaceous rooms with huge whole-wall window looking on a river and the city. The room was probably specially designed for disabled (unless the whole hotel is like this) - the semi-transparent toilet door wouldn't close at all - would hang half open, there was no shower curtain, so everything got wet and slippery. Another note - you can't open the window, so if fresh air is your thing - don't go there. Very expensive restaurant.
Nice new hotel.werry freindly la staff. Nothing.
Staff spoke english quite good, they were kind and very helpful. Rooms are really nice and quite big and we had excelent view from the room. Very hard to find because it is quite new and my GPS, which is a little more then 1 year old, didn't know this location.
Friendly staff, large pleasant rooms Difficult to find, not on gps
Very comfortable - fantastic room and great views over the River to the City. Staff exceedingly helpful and friendly. No translation of welcome pack or Room Service menu into English so made it harder to use the facilities of the hotel. Lot of noise from an open air performance at The Beach, a little way from the hotel but the noise level was high and went on until about 1 a.m. Even with no opening windows in the bedroom it was quite hard to sleep through the noise. I know the hotel has no control over this noise pollution although they have tried to get something done.
Nothing really this hotel does not cater for the customer needs and are nor prepared to make any attempt to accommodate the international traveler.ee above See above
Nice new hotel. Close to railwauy station 30 minutrs walk to tje center. No fitness room nor i.door swimming pool
Hotel staff was very friendly and helpful. The room was nice and clean and very quiet. Beautiful view from the room.
rooms were nicely done . decor of the whole hotel was nice housekeeping took away bathing towels after the first night.which was very odd
Staff were off hand and not friendly. Chef couldn't boil two eggs for four minutes, I was handed raw boiled eggs to eat yuk!!
Central position near shops and restaurants river etc.
The location Needs urgent maintenance. Paint peeling from the wall in the bathroom,the window did not shut properly in the room, so noise from airpumping system entered freely from the courtyard. Based on previous reviews, I booked an internal room far from the lift, but the lack of proper double glazing kept the problem of noise an issue. The overall feeling was of a 2 star hotel in need of TLC.
No coffee making facilities. Bathroom very small.
Lo mejor es la situación en la que se encuentra el hotel, enfrente de la catedral y con vistas a la básilica de nuestra señora del Pilar. Esta algo antiguo
We liked it. The hotel's in the corner of the huge and busy Plaza del Pilar, so it's central to the sights and cafes and restaurants. We had no problem with traffic and street noise.
The hotel is centrally located. The restaurant is good value. The people at the front desk are very nice. There is no internet service in the hotel. You have to hook up your own computer with the phone and dial-up.
very centrally located a little on the shabby side
Central position for visiting many interesting places and restaurants. This was second time we stayed there. Last time on the third floor this time first floor and noisier. The room was less pleasant and the bathroom not very comfortable. We probably would look for a different hotel in Zaragossa next time.
Staff were pleasant, reasonable and made an effort to express themselves transparently.
The confort of the room and the location of the hotel.
Polite staff Room was a bit basic
Room was very spacious, and the internet connection was good. And in general i liked the hotel In the shower the towel holder was very rusted
The hotel was very well-situated and was clean and comfortable
It was very nice expirience, the hotel is relatively near to the city center, the staff, food, services were ok .
Friendlyness of staff The hotel room was a bit outdated
The location, the outside look, the entrance hall, the food No much view from our bedroom windows
Easy access to Town.
Checking in and out was easy. Breakfast was very nice and there was plenty to choose from The bathroom was little under stocked
The location was great. Room clean and comfortable but very tired.
location they are stil working on the hotel, ther were no windows in the reception! The spa is very litle and is not realy a spa a sauna for two, a steamcabine for two and a jaccuzi for tree. The rules are not clear some people are naked others with swimwear.
The location is excellent. The renovations going on at the hotel. The old rooms are terrible, especially compared with the renovated rooms. In general both are quite small.
Double rooms were requested (as opposed to 'twins') and the hotel were adamant that double meant twin beds unless specified as a double bed (although I have never heard of this before!) - took a little sorting out and we still ended up with two of the four rooms as twins but we have learnt our lesson.
Location Gouged price, Contruction, construction, contruction. Lack of recommendation of Laundry service by staff
The equipment is designed but not of good quality. Not all power outlets in the room work properly. The shower is made by plastic, the turning handles of the whirl pool are already broken.
1. Helpfulness of the reception staff. 2. The central position of the hotel. 3. The generous sized bed!! Lack of availability of an iron and a hair dryer. Also there was no manual for operating the luxury shower.
Very good location in the city center, nicely renovated. /// En el centro de la ciudad, en una casa bonita. Very, very high price, because of the Expo Zaragoza (almost no hotel avaliable, so the hotels doubled the prices). Not so well accessible with public transport from train- and busstation. /// Precio muy, muy alto, a causa de la Expo Zaragoza y los pocos hoteles disponibles en ese periodo; muchos hoteles han doblado los precios. Mala accessibilidad del hotel desde la estacion de tren y autobuses.
the room was lovely and clean, also the bed was lovely and the view from the windows ! it was also great to have opportunity to use the internet there was no kettle in the room to make cup of tea...
The location of the hotel was brilliant, ask for a room facing the plaza. The room was starting to look shabby, and the hotel was undergoing construction.
Good location and nice design. Very noisy.
It was clean and the price was good. There was safe parking and it was not far from the motorway.
The girl on reception was extremely helpful, even though I asked her to make several phone calls for me regarding a campsite near Santander.
Service less than expected eg one person on reception and a queue to check in; a modern "egg box"
nowhere suitable to eat nearby
Reasonable sized room. Clean, and nice on-suite. Poor parking, unless payment made for Hotel underground car park.
It has a nice safe parking and the staff is great. It includes breakfast. The breakfast can be more varied.
found staff ok, the adjoining restaurant had no english menu or no english speaking people if advertised as and international hotel they need more info in the reestaurant and hotel, for me in English
Clean and comfortable with garage facilities available at a modest price (worth it for the peace of mind at a stop-over en route to the Santander ferry). Coffee in the room was pleasing - absent form overnight stops at Ibis hotels on our outward journey through France. The breakfast area was a little "canteen"- like though the quality of the food and the choice was good enough.
welcoming staff A small point but taps in bathroom very difficult to operate
Easy to find, excellent staff, clean and tidy, brilliant breakfast included in the price.
Hardly anyone speaks English in Zaragoza, luckily one member of the staff at Hostal Paraiso did which was helpful. Non smoking rooms smelled of cigarette smoke.
I have no complaints about the room itself or the facilities, and the nighttime staff that we saw were polite and helpful. But the main daytime staff member was quite rude. He made our experience quite a bit more difficult. .
The hotel was in an excellent location for all of the city, safe too, the airport bus terminal is right outside which is perfect and only 1.80 euros. The staff were super nice, only one spoke a little english but they understood all my questions and were very helpful. I had a single room but I got a double bed, rooms and bathroom are small but enough for 2 people, nice and clean, flatscreen tv on the wall. There are vending machines for cold drinks and snacks, but plenty of cafes around the area. for the price of 30 euros I would stay here again no problem. The only thing I can think of is that the air condition is controlled by the hotel, but it was really comfortable and I only asked once to turn it up one evening which they did straight away.
The staff is really excellent, the cleanliness also very good. The hostal is in the centre of the city very well conected woth the buses network including bus to the AVE train station. 24 hours open with staff in the entrance. WIFI for free for guests.
Great choice! Excellent location, cleanliness at very high level, very profesional personnel attainable 24h for guests. I was more than satisfade with service. No!
Very good location, easily accessible by public transport. Basic but clean accommodation. Friendly staff.
close to city center, municipal buses and historical places so it was very easy for us to reach there receptionists didn't know English so we have also had trouble understanding. we heard what happened in near rooms.
The room design Bad location, the location of the hotel is very difficult to find, phone not working impossible to reach the hotel for directions, too expensive for the value
The hotel was easy to find. The room was spacious and comfortable. Loved the modern bathroom. The staff were friendly and helpful. We would stay here again. The location - next to a lorry park - wasn't ideal but it was remarkably quiet considering (but we did stay on a Saturday evening). The room was too hot & we couldn't turn down the heating.
The picture on the wall behind the bed and the bathroom was very clean and smart
Brand new hotel, away from downtown and traffic noise No public transportation as yet, this place is to new!
Very modern decor in well designed room and bathroom
The hotel has modern with a clean look. The staff very professional, helpful & all spoke English well. The rooms were spacious, clean & smart. The location was good, plenty of parking and easy, cheap 15mins bus ride to city centre. Apart from one request to re-set the modem, the WiFi in the rooms worked well The rooms on the east side overlook a truck overnight stop, so a bit more soundproofing would have been good. It is unfortunately fairly common for Spanish hotels not to have a fridge in the room, but it would have been a nice touch here, given the newness of the hotel. Shower & washbasin over-designed and a bit lacking in functionality - annoying "eco" taps
Fine for an overnight. Staff were helpful and welcoming.
easy to find, very convenient on outskirts of zaragoza as we were 'passing through'. hotel nearly new very clean and modern. superb bathroom. staff very friendly.
new, clean, quiet, safe. great staff. the access to the hotel from the bus is treacherous!!!!! from the train station, we were left at the side of a busy highway with concrete barriers blocking our crossing to the hotel side of the street. the walk to a traffic circle was long, dirty and dangerous and there was still no pedestrian crossing. we had to dodge traffic with our luggage to get to the hotel side of the highway. location :(
design,clean room,nice bathroom, no mini bar or refrigerator, poor breakfast- only continental
So many channels can be watched in room TV including canal+. We enjoyed watching football game. All staffs at reception desk are so kind and friendly.
Restaurant was excellent!!! Staff is very friendly and attentive. All in the hotel was good, except extra thin walls. There was perfectly hear everything that happened in the next room (talking, watching TV, how to use WC - piss etc...). Every morning we woke up by the sounds of flushing the toilet ^_^
staff were excellent. good value for money
The breakfast. Bad pillows.
Close to centre Extremely hard to find due to the city´s 1 way systems. Very noisy at night as next to allyway where people were gathering to 4 or 5am.
too much noise at night. the room was small.
position quality - very tired
Free WIFI Internet in all rooms. Very clean and modern! Great hotel. There started construction within the hotel too early. So it was too noisy my last morning. It took 20 minutes for it to be my turn to check out.
Nice place, the room was very large and very comfortable. Everything was very clean. Our lock wasn't working and they fixed it in a jiffy. You can also request various pillows which is amazing (although i didn't do it). Location is also very good. Noise. The room was next to the main street although it seemed like double glazed windows there was still a fair bit of noise coming from the street.
location, very clean and modern, big room
The hotel had a great location, staff was friendly and helpful, rooms nice, clean and sound proofed (no outside noises bothering), Internet was fast and free :) Breakfast wasn't too great, it felt more like a hostel breakfast, rather than a 3-star hotel one... sure, it is cheap, but not that much.
The proximity to local attractions. there wasn't a hairdryer in the bathroom, or coffee/tea making facilities.
The central location, the hotel is clean There is no possibility for a decent breakfast! The bar below gives no service and no choice
The front of the hotel looks like a hostel but the rooms are comfortable and quiet. It is very well situated within walking distance of the centre of Zaragoza. This is one of the few hotels in Zaragoza to offer breakfast. However, this consisted of two cakes, coffee and orange juice and was available from the cafe next door. We were not impressed.
Localization and the building Nothing to say
Clean, renovated room, tea and cofee making facilities at room. Good price/performance ratio
quiet clean and comfortable.well situated for seeing the sights,bus stops very convenient to walk to.train station a shot taxi ride away.breakfast room in hotel,with plenty to eat and inclusive to room price. nothing
Unexpensive and well located The bed cover was full with cigarette burns and the room did not smell too good.
Good price, nice comfort. Very good location, Free WiFi and wire internet. In room 414 air condition was broken, elevator has problem when enter more then 4 persons.
Staff were friendly, no complicated procedures. All brand new rooms never used before. Very central, only a 5 min walk to the city centre. Big lcd tv in every room with basic freeview channels, which was great. Beautiful Bathroom. On the 2nd night, the roof of our room started leaking. So called reception, the man came up straight away gave us another brand new room and that was it. Simple.
Convenient, central location. Very good value for money. You have asked for the minimum of fifteen words but I have nothing more to say. It did not occur to me to check while booking but the name 'Pension' implied bed & breakfast type of accommodation. In fact, there was no breakfast available.
Too expensive for what it actually offers. Tiny, claustrophobic rooms with old windows that don't provide any protection from the wind and noise. The information provided on booking.com says that check out time is 2pm, but it's not true- you have to check out before noon. I would not reccomend staying at this pension to anyone.
Hotel is modern and well situated There is no restaurant at the week-end which should be made clear on web site.
The hotel is new and very well run. The rooms are nice and the bathrooms are special. The heater didn't work well. The hotel is a long way out of Zaragoza and they have a courtesy van that takes you to the train station. However, the van driver was 15 minutes late. He was in the hotel but "otherwise occupied". The heater in the room did not work well and the room was very cold.
The hotel room was very clean, comfortable and spacious, the services included in the price very good, the buffet breakfsat variety was good, and the location next to the exhibition center, shopping centers, and the airport very convenient. If the visitor requires a taxi has to be booked in advance as there is no taxi stop nearby or public transport. It was not my case as I had a car, however other visitors might want to take it into consideration
Everything was perfect room, staff, breakfast, dinner
Room was excellent. Breakfast was excellent (but expensive). Dinner was expensive and utterly unmemorable.
Fantastic modern room, lots of space and a huge bed. Very comfortable. Staff very friendly and helpful. Free shuttle bus to city centre. Located in a desolate logistical park miles from anywhere. No cafeteria open and nowhere to get anything to eat to drink if you arrive late. Fine if you arrive late and just want a stopover near the airport.
proximidade do aeroporto e de centros comercias, ideal para quem viaja de carro
This is a very modern hotel with comfotable rooms and a restaurant offering good value.Although out of town, it is convenient as a stopover if travelling through Spain.
Excellent value and service. What I would have expected from a much more expensive hotel, but without any pretentions. Perfect location to explore city, shop and eat out.
The central location of the hotel
The room was good and the beds were extremely comfortable. Above all the staff were exceptional. Getting to the Hotel was a nightmare and took us over an hour from the autovia. We kept finding the sign and then it just disappeared.
The perfect base for our stay in Zaragoza
The staff were very friendly and helpful and the breakfast was tasty and offered a lot of choice. It is located near pretty much everything you would want to visit in Zaragoza and the area it is in is very pleasant and we felt very safe. We really enjoyed our stay and if we go back we will definitely be staying here again!
Noisy room. No sight. It's just a room, clean anyway.
It is a clean, quite comfortable hotel with quite spacious rooms on the edge of the historic centre of the city. For the purpose of visiting this central area it seems to be well priced. The dining and bar facilities were closed. The parking is in a very restricted space and access to individual cars is so limited that damage to paintwork from the doors of adjoining vehicles seems very likely.
Clean and very quiet.