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Helpful staff. Good location. Good breakfast buffet.
Everything. Very friendly staf. Nice rooms. Patio
Location of the hotel
good price, parking inside forniture and services very poor, not very close to the centre
Very well situated, near to the old town. Free private parking. The staff was extremely helpful, congratulations. Breakfast very good, both continental and meat/cheese.
Beautiful setting, kind reception, big room, guading of our luggage after check-out Advice on place to eat at night was not up to standard
I loved the hotel! It was perfectly situated, my room was comfortable and spotless with the view that I had requested. It was located very near to all I wanted to see, and had parking just a few doors from the hotel. Couldn't have asked for better.
Beautiful building, superb views and stunning hilltop location. Rooms very nice, with own balcony. All in all, very good value.
Centrally located, easy walk to most areas. Would like clear directions to quality dinner. Need place to put two pieces of luggage so bending to floor not necessary.
Delightful small hotel with very friendly helpful staff. Easy to drive to and with adjacent secure car park for reasonable charge. Short walk to old part of town and sights/views. Lovely breakfast at Hotel.
Parking was problematic. The lot used by the hotel is a public lot. On one of the two evenings we were staying at the hotel the lot was full. The nearest alternate parking location is about 3/4 miles away down the hill.
Location in old town Breakfast food not covered. Flies in dining room.
I can enjoy great view from the terrace. The breakfast was also great.
The views from the terrace and from the room were out of this world. The hotel is situated in the historic part of town within walking distance.
The hotel was great and panorama excellent. Food was not as good as expected. The fish tasted like it slept overnight in the plate.
The location is amazing. We had a wonderful dinner in the patio. nothing
Location right in the center of town and the view from the terraces. The food in the restraunt and the service was great. Driving into Hotel was confusing and the streets/lanes were narrow.
Excellent view from terrace and very good location. Food in hotel restaurant was overpriced, very small portions and it was tasteless.
It was at the top of white wash hillside town. Beautiful.
The views,facilities and location of hotel as well as cleanliness None
It is hard to describe this property with words unless you are a poet! This is the most beautifully located hotel that I have ever seen. I was able to upgrade to a room with a view that was beyond description. The staff at this hotel was wonderful. The food was fantastic. The room was spacious by any standard. If you go to Andalusia do not miss Arcos de la Frontera and make sure you stay at the Parador. There is a reason that this town is one of the 1,000 places to see before you die. There was nothing about this hotel that I didn't like.
The place, the room, the landscape
The terrace setting on the edge of the lake is very attractive and makes a nice place to sit with a beer in the evening. It's a long way from the centre of town; breakfast was very poor.
Restaurant in hotel is good and cheap. Scenic view of the lake. The breakfast was personally brought over with rich variety.
Good situated at the lake level with its own big and clean swimming pool. Only several people were there. Amazing sunset by the lakeside. Good kitchen. Last breakfast was not buffet as was written, but continental one only.
hotel in a wonderful lakeshore setting, nevertheless close to town
magnificent environment with a view on the lake. good swimming pool. Rooms are good. We also had a good dinner at the terrace. No Wifi in the room.
The lakeside location was beautiful, and the food in the restaurant was excellent - loved the zanahorias tapas. I think that some parts of the hotel could benefit from some attention e.g. the hotel sign at the entrance - part of it is missing. The swimming pool area could also be improved upon. A little bit of attention and a coat or two of paint would make it perfect.
The staff was amazing,they helped us pay a parking ticket & booking other hotels.It makes a great base to explore the White hill Towns as there is plenty of parking & it is easy to get to.The deal with the breakfast is if there is not that many people staying there you get a served meal in the restuarant but if the place is full they set up the breakfast buffet.both were great. the pool does not open till june.
good food nice location good size pool n/a
Room Balcony & view Cost of breakfast rather high, parkin a problem
The view and friendliness of staff We didnt realise just how inaccessible the hotel was before booking, so more info on website would have been helpful.If we went again it would be by donkey, not a fully laden motorbike ! No complaints about hotel generally.
Incredible view of surrounding countryside. Friendly staff A strange smelling room perfume plugged in to outlet by the bed....but I just unplugged it....
The private terrace overlooking the cliff was just the best! Also, the staff was very friendly and accommodating. WIFI didn't work in the room -- had to use the computer in the common room. Also, my husband could not get hot water in the shower
The amazing views, the old-fashioned decor and the friendly service
We liked it very much and it was great value. A superb location and very nice room.
Wonderful views across the valley from the terrace of the bedroom
Reception staff were extremely pleasant and very helpful.Decor of room was very nice and view from room was amazing. Location of hotel is right in the centre of the old town so once you have managed to park your car you can leave it and walk everywhere. Continental breakfast was fine and could have been taken out on the terrace overlooking the fantastic views of the valley below (the weather was too cool for us to do that) Access is challenging due to the very narrow streets, limited parking close by and the fact that you have to walk 250 yards with your suitcases because the hotel is on a pedestrianised street. However, I would not use this as a deterrent to staying there unless you have limited mobility.
Quite a traditional hotel in a wonderful location. We chose a room with a balcony and loved having breakfast there while also enjoying the spectacular view. A comfortable room well laid out. Our room (number 8) was directly below the communal balcony. The noise, caused by movement of furniture on the balcony carried straight through to our room, disturbing sleep. The bed was a standard double size, so smaller than we are used to.
Very nice surrrounding.
Staying at a wooden cabin is an experience different to the rest. The surroundings are beautiful. You can see eagles flying about. Bed comfort should be improved.
Have been there before and had knew what to expect. the cottages are nice and the working fire place lovely. the situation is beautiful. the staff were helpful and pleasent and quickly remedied the problems to the best of their ability. The tv didn't work and a light bulb didn't work. tv facility could be improved. the restaurant/cafe was closed during our time there and we would have liked to have used it for convenience.
very special experience great location nice look to Arcos de Fontera an close to the lake.
Very friendly hosts. Feels like home away from home. Nice surroundings and perfect for relax retreats. Very nice meal served onsite, incl. breakfasts and lunch/dinner, made with local products. Special recommendation for horse riding with Javier, very passionate man and amazing experience. All perfect.
never again Diffical to find,to expensive for value,not cleen-i said nothing,wary old and darty furniture.I prefer sleep in my care.
The hotel was beautiful and well kept. The town was interesting if you like walking around. There is a great restaurant nearby called Boabdil's Tavern which alone makes this town worth coming to. We were the only ones there. Therefore the people running it were absent most of the time, which made for some difficulties.
Set in the centre of a lovely mountain town with some amazing views over the surroundings and a bunch of old churches and convents, this hotel is the perfect place to stay and to explore surrounding Jerez (a 20 minute drive) and other towns and villages. The building has a patio and a number of simple, but comfortable, large rooms built around these. You will share a bathroom, but since there are so many of them, it is unlikely that you will have to wait while they are occupied. But the best plus of this place is the staff. The manager welcomes you as if you were the first tourist to ever have set foot in the hotel, always willing to give tips, and explain Spanish life and culture. Breakfast is made according to your wishes, too!
we had to call the owner to come and open the door of the hotel which usually remains closed on Sundays. The hotel was empty and we had an overall impression of "do as you can" because the owner did not bother much to ask if we needed something. The welcome was therefore a bit impersonal and "cold".
Nice room, clean (shared) bathrooms There was no kitchen and the owner doesn't speak English
Excellent shower facilities, very helpful service. Left behind a telephone charger at the end of our stay and found the owner had emailed us about it on our return home and kindly posted it to us.