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Friendly staff / Charm of the Hotel / Lovely breakfast on the terrace Front desk not staffed 24hrs but owners closeby. However, needed to ring owners upon arrival to get into the hotel -maybe offputting for possible clients without reservations, Not really a problem for us but more an observation for owners to maybe take into account.
price and size of the room and bathroom Noise as the most expensive rooms face a very busy street
The room was good and well equipped and staff lovely. Stairs could have been difficult for people with limited mobility. Sofa in room was very hard. We had to put up the display at the back of the bed as we kept knocking it with our heads when in bed.
The quiet seclusion as only guests, in otherwise closed for winter hotel !Interesting village with a ca 1305 castle and close to Sauterne village- lovely countryside. Booking.com should not have booked us into a hotel that was shut for the winter. The owner who has second hotel at 100m. distance was friendly & helpful, but for less seasoned travellers this would have been very a unpleasant experience. We cannot recommend this arrangement.
Spotlessly clean and a warm welcome from the owner, but slighly less charm from the employee who checked us in and served in the hotel
The food(in the main hotel) was good but expensive.The village is nice. No hot food in the section we stayed in.
Nice room, nice evening meal. Not easy access to first floor as staircase very narrow when carrying a large case!
Ronan(Owner) was FANTASTIC - Deserves Praise. Excellent 1 night stay. Would go back again. Wonderful restaurant. Leaving the next morning !!
all things were good, staff very helpfull, good food, nice envirement nothing
Atmosphere of this Chateau and room are excellent, wine is also great. We really want to come back to this hotel in someday. Nothing.
Superb setting and a beautiful room.
The location is great, The bathroom is majestic and the atmosphere is easy and great. well...only the pouring rain...
The view out the large windows was beautiful - rows and rows of vineyards bursting with luscious grapes! The staff was somewhat aloof and they lost my credit card transaction.
Location perfect for a short stay, staff superb, very comfortable clean rooms a very enjoyable experience.
Tranquil and very scenic location and nearby excellent restaurant- le Cyprien makes up for fact no diner served.
Beautiful surroundings,and beautiful hotel. The room(suite) was very clean, spotless! Very big and relaxing bathtub. Easy access to the town of Sauternes, and Bordeaux. It would be a little more helpful if detailed direction to the hotel was provided. The hotel was not too easy to locate. It would be a little more convenient if a restaurant was available onsite.
Cery friendly staff Nothing
Location superb, Nicole the administrator was first class - nothing was too much trouble. Room was exceptional Would have been nice to have a bar facility - we did drink superb wine but a regualr bar facility would have been a nice addition
Nice clean spatious room, good breakfast No staff avialable anymore after 7pm, no mini-bar in the room
Outdoor terrace areas were beautiful and the staff were really excellent. At breakfast, everyday something was missing I.E. glasses from the table or no plates at the buffet table, maybe it should be all self service. Breakfast and dinner were a bit overpriced.
Peaceful, relaxing location, very good range of facilities, staff very helpful and friendly.
Petit déjeuner Hotel est un peu vieillsant et les chambres sont trop petit, humide, TV tres tres limite
Nothing really wrong with this hotel other than it badly needs updating. I believe however, that this is on the cards quite soon.
Well-proportioned & furnished with pleasant view over pool garden and nearby town Nothing
The location, Bazas was beautiful. The hotel is cute, with nice staff, and neatly decorated. The breakfast was expensive, and the service during breakfast wasn't very good.
Relaxing, great pool.
The friendly staff and food
Owner very friendly, cheerful and helpful. Room large, bathroom super size especially with double sink. Great to have free Wifi. Lovely large comfortable bed. Man made duvet too hot, man made pillow uncomfortable - too over filled and again too hot. No tea and coffee making facilities in room. Couldn't recommend hotel due to man made duvet and pillows.
Comfortable be. Charming host. Ideal stopover en route. Conveniently close to motorway.
The restaurant is good. Rooms are quiet and confortable
Nice rooms & friendly staff. Nice outside terasse and pool. The hotel is om these pages advertised as a "gourmet hotel" which is a bit exaggerated.
Location near Bourdeaux and the Wine Area. Carpet old and Decor not French but Far Eastern. Air unit did not cool.
Good swimming pool and lovely gardens. Spacious room. Good location in Cadillac. Friendly and helpful staff. It did not have the tennis court that was advertised! The corridors were very dark and gloomy - you had to keep pressing timed switches.
Very kind people and good looking grounds adjacent to the lovely village of Cadillac. Restaurant closed on Sunday - when we were there!
The hotel is very charming and old world. Staff was very nice and friendly. Rooms to my surprise, were spacious and of a good size compared to other French hotels.
The hotel is well situated onlty a short distance from the autoroute (10 mins) on the edge of a very pleasnt village with excellent countrtside all around and Cadillac had much more to it than we expected. The hotel itself was well appointed, clean and comfortable. We felt that the restaurant menu was a little too limited for our tastes; the "gourmet" dishes were well presented but were very rich and some simpler plainer options would have been welcome.
Lack of a proper shower. There was only a hand held shower available not a pleasant view from our room
The cuisine was superb and the service was both attentive and charming. My food allergies were addressed with carefully chosen modifications ,not just omitting items. Best wishes to the newly wed chef and his wife and please give Coco a little treat.
Nice experience of staying in a "Chateau" without unnecessary luxury. The owner is very friendly. The room was nicely furnished and spacious. Excellent restaurant next door. The location is a scenic 1 hour drive from Sainte Emillion. Nearby there is however not much going on and the towns are small and seem deserted.