The location is excellent. People is really kind and helpful, always ready to serve the client. It would be a good idea, not only for this hotel, to have a kind of kettle in the room.
good central location parking is not included in price and its very difficult to find on-street parking
We liked the friendly helpful staff and the central location of the hotel. The sound proofing was extremely good as we discovered that in the evening there was a lot of hustle bustle in the adjoining streets but with the windows closed there was no sound at all to be heard. Would have preferred to have in room coffee/tea facility but otherwise no complaint. Coffee was available in the restaurant when open.
Very good situated, clean, nice room (4th floor) breakfast should be inlcluded
Very central location-close to bars-shopping-the historic sites-the restaurants which l like lots-l got a good rate on the room which was very comfortable-did not have the breakfast as l thought 11 eoros was a bit expensive-let me use the Net in the reception area for free..
The location: perfect for anyone on foot in the city and wanting to be in the center of things. Friendliness of staff: young woman at reception leant us her umbrella on a rainy Sunday when the stores were closed.
comfortable well appointed rooms
Proximity to Cathedral and on-site parking It was difficult to find as all the approach roads were under repair. Had to abandon the car and search on foot for the hotel but once found the receptionist was very helpful in directing us to their small car park.
Staff was nice and helpful. Bed was comfortable. Shower was Great. It was very noisy at night as there is a 'teenage nightclub' around the corner.
Location, comfort and staff were excellent. Garage parking was convenient. Very relaxing stay.
Large and comfortable room, hotel was centrally located Personnel did not speak English, parking was difficult
Secure parking. Dog friendly. Central location. Temporary parking in front of hotel for unloading. Good sized room poor breakfast. no air conditioning. Very noisy due to late night club in square outside room.
Closeness too shopping and sights. No parking and parking in parkades were expensive. Cost for a cot for extra person was expensive
Situation within the city, within walking distance of shops, restaurants and tourist attractions. Shower not very good, breakfast poor value for money - better to eat breakfast out.
central location. Internet access. room was a bit cramped
very good location, centre town weather
We arrived before 12 noon and it was raining but they were able to offer us a room straight away
no much too hot and noisey
Their treatment with the custumers. Very , very friendly and helpfull. The room is very clean, beautiful and new bulding. There are restaurant with food very tasty.
the staff although no english spoken were very nice doors locked at night with no hall porter - fortunately our dog waited until 6.00 am. when I met a russian man who could read portuguese note on the door giving the telephone number of the hall porter - w
Staff were very good and hospitable.
No real positive points apart from the value for money as a budget & basic hostal. It served the purpose of having 'a bed for the night'. In the middle of an industrial estate which wasn't easy to find despite having satnav. Front door was locked at 22.00hrs with no front door key supplied. Entrance after this time by means of a phone call to ask someone to open the door. The bar shut at 22.00hrs so you felt compelled to stay in your room after 22.00hrs as you could not have a drink in the bar or venture outside. Breakfast was included in the price - I tried at 07.00hrs, 08.00hrs and finally gave up at 09.00hrs and went on my not too merry way without having anything to eat/drink. The odd hour I sat in the bar was not comfortable as they still allow smoking in there Despite the negatives all I can say is it served a purpose at a budget price.
Hotel was quiet, and we had a good sleep. Everything very clean. We did not like the fact that we were locked in overnight. If a fire had started I do not know what would have happened. We were unable to leave the hotel prior to breakfast at nine as exit door was locked. Access to the breakfast/bar area was understandably locked, but it should have been possible to leave the building to (eg) put things out into the car. There were no staff available even at 09.00 when breakfast was due to be served.
Very difficult to find. No main meals available
Good central location with secure parking. Comfort and professional service.
New and very nice hotel, with an excellent location in centre and very good facilities and super friendly staff who speak amazingly good english for spanish understandings. We came with a 9 person bus wich did not fit in the underground garage, so they immediatly offered us the director's parking place. Design interior is very nice , super clean. Big rooms with raindance showers, feels like a tropical rain shower. The children had a great time although the hotel has no play facilities for them, but the staff did all kinds off extra' s for them. Breakfast is very compleet (only 7€ for extra guests) Good value for money.There is no gymfacilities. The big park is only 200 m away and there are big childrens' climb and play facilties and the most important: the two best restaurants of Valladolid Aquarium and Sabores.
The receptionist and several waiters spoke English. Good American Style breakfast: enough to last almost all day. Excellent central location, and close to Campo Grande (large park). Great bathroom. No "didn't likes".
This hotel ticked all the boxes which is rare, since we are very fussy! Could not fault it. Excellent value for money.
Excellent quiet hotel, very modern and sophisticated in a good location. Great continental breakfast and parking available within hotel. Rooms are spacious and well equiped. The evening meal room service was very poor, cold food, no condiments or sauces which caused a complaint to be made.
All the staff were very polite and friendly, the hotel decoration was very well done, our room on the 5th floor was quite large, well equipped and very stylish. We had the continental breakfast for less than 6 euros, with waiter & waitress service, a bowl of fruit, bread, ham & cheese, orange juice, coffee or tea “excellent”. One of the best all round best hotels we have stayed at in Spain Driving the car into the lift for the under ground parking a minor thing
Excellent reception good English and splenid girl doing breakfasts who also spoke excellent English. Comfortable room and interesting underground carpark accessed by a lift.They arranged a fourth night very effeceintly. Breakfasts were good served and a reasonable deal at 6-7 Euros. We did not find an English TV Channel for news and struggled to get weather forcast important as it was very changeable. More relaxed seating in bar would have encouraged us to use it more may be they have a terrace in good weather?
The person in the reception desk was very kind.
Very Central, Welcoming Staff, Authentic Spanish feel. Small but well equipped room with stocked fridge and a grande chandellere Beds were clean and good condition but uncomfortable - more like put-up-ups - definately needs review/investment.
helpfulness of staff
It's a very nice hotel, in a good position and with a very nice staff! Rooms are really good and you can find all kinds of comfort!
View through the roof windows to the spike of the Catedral
Excellente situation géographique.
locatio no central sitting areas
location the parking
Very conveniently located, nice staff, lovely stop-off on our way home from Portugal. Advice would be to eat and drink at bar, which serves much more than menu says, good continental breakfast much cheaper than advertised Hmm. Spanish cannot stop smoking! Sadly the pool was closed for one week only, which coincided with our visit, so spoiled the whole thing a bit.
Good bedroom in a standard 4* hotel.
The staff were pleasant We chacked in at 5pm to be told the resturaunt was fully booked.They had reduced the sittings to 4 tables because of a wedding. This is not 4 star performance. The club sandwich served in the bedroom was atrocious served with cold chips. An expensive failure
We enjoy everything about the hotel, drinks on the patio is a must! The restaurant standard was disappointing,
Clean room and secure. Terrible breakfast, too expensive. Measls too expensive.Needs a lot of TLC. Rooms starting looking old and tired.
It is an aparthotel so we had a kitchen. The downside is that we didnt have any plate or pots to cook with.
excellent room and facilities
The friendly staff, good breakfast
Modern and quiet Apartment Hotel, out of the City centre but well linked with public transports. Staff absolutely ok. In my case, I had a suite composed of living room, bedroom, bathroom and kitchen, at a price that in many cases other hotels can't offer for a single room. Not a 4-star, but definitely far above the 3-star average. Very suitable for medium/long stays. Maybe internet could be free...
Good location, excellent value for money, friendly and helpful staff The staff did not really speak English.
Location - close to the Auditorium Miguel Delibes, nice sleeping block around. Quiet at the nights. Staff speak Spanish only, it's ok for me, but would be better to study English. They need some redecorating as well...
Very nice staff, always ready to help.
as we were on our way back to Santander it was very convenient to Autoroute. It could have been anywhere as was typical Novotel, but good for all that. restaurant was overpriced, especially for breakfast
Staff was really nice, rooms were confortable. restaurant also good. This is not a negative but it's a pitty that in summer witha temperature of 32 degrees aoutside at 20h the swimming pool closes and the inner pool that is not in the hotel but outside was also closed in the weekend.
Location, ease of parking, price, cleanliness, children friendly... all positive
The staff was always friendly and helpful. They gave great recommendations for area activities and restaurants. Our room was nicely decorated, clean and comfortable. I would definitely stay there again.
The hotel was modern and comfortable and the staff were very helpful. This isn't the hotel's fault but we had difficulties finding the hotel and getting to it. Signposts for the hotel were not always clearly visible and then when we saw one, we found ourselves in the wrong lane in dense traffic and had to drive past our turnoff. We went round in a few circles before we actually managed to get to the hotel. However, once we found it, we had no further problems!
Staff & facilities
This is a great hotel. Very welcoming, english speaking reception staff. A great bar and restaurant although breakfast is too expensive. Rooms spacious but hot! A short walk to local shops and cafe's. A short taxi ride to Plaza Mayor. We have stayed here a few times recently and always had a good time. Price of breakfast. Mini bar prices.
fantastic spacious rooms, nice pools not very easy to find and a little too far from the centre
The comfort of the hotel, the pool because it was so hot and the staff were extremely friendly
The very large and comfortable bed, the very friendly and helpful staff, the convenient parking, the good value, the central and convenient location. The only think I did not like is the glass-walled bathroom. Even the toilet was visible from parts of the room. This could be a deal-breaker for some people. Performing one's ablutions in full view of someone else is not everyone's cup of tea. Even so, I'd still recommend this hotel because it redeems itself in every other way.
new windows opening system
very good hotel
The hotel is modern and clean. bathroom was very good and the beds very comfortable. The room as usual in Spanish city hotels was a bit small. The staff were extremely helpful and pleasant. The heating/cooling system was difficult to control. The access by car was difficult; although the hotel is on Plaza Espana its entrance is in the alley behind and it isn't obvious how to drive to the garage. The access to the garage is by elevator and requires some skill!
The hotel is freshly renovated in a very contemporary way. It is well managed, clean and comfortable. I particularly enjoyed a huge bathtub separated from rest of the room with a glass wall. Very cool! I was moved from a room to another without much explanation.
The room was very clean and modern. Location very good and reception staff very helpful and could speak english.
the hotel was very central, and the parking facilities were good. The rooms were small but very clean and functional
we spend one night, the room was very nice, the location excellent.
Well located, well-run, comfortable; an excellent choice. We asked for a quiet room and got one looking onto a light well, which meant that the room was rather dark and had no view. However it was certainly quiet and was very spacious. A lively atmosphere, and well used by local residents. We had a good meal in the hotel restaurant
Great location, near main square. Friendly staff. Food good and reasonably priced.
The hotel has a very good location in central Vallidolid. The hotel and the rooms are very comfortable and well decorated. The manager is particularly friendly and helpful.
The location was amazing. Right beside the main square. The manager was also very friendly and helpful.
Location in the town center
Excellent hotel, central location, friendly staff, nice breakfast
Price & location
We liked very much the location (so close in Plaza mayor and all the nice restaurants) and the friendly welcome by the hotel owner, Roberto, who explained to us everything about the sights and the restaurants of the town. I am so sad that we did not visit the paella restaurant that Roberto suggested, but we'll definitely do that the next time! Hotel was nice and clean and I especially liked the atmosphere of city at night (many people at the streets, bars and restaurants until late at night). Not all hotel personnel can speak English well, but this is not a big deal: we got used to this at Valladolid and I it's good that I started practicing my spanish! Satellite TV was almost impossible to watch almost each of the 4 days that we stayed: signal had periodic interruptions.
room interrior, cleaness, location the receptionist Ramiro - he was ignorant and not friendly at all
Relation price/location is great, hotel a few steps away from Plaza Mayor. It's only downside is if you travel by car. It's hard to park the car in the hotel surroundings, and leaving the car in one of the city parks can cost you more that you night at this hotel. (!!!)
Good value No bar, restaurant or vehicle access. Grotty looking breakfast.
Excellent location, very comfortable room. Managers were very helpful providing maps and directions.
Great hotel. Central in Valladolid (on foot to every highlight is possible). Nice staff, friendly atmosphere. Clean and neat rooms with minibar and flatscreen. No complaints
Its central but quiet location.... No... everything was fine....
The hotel is in a great location.
The very warm and helpful welcome
Quality and location of the hotel is excellent. The lack of choice for breakfast was disgraceful, fortunately they only then charged 5euros. Had they asked for any more, i would have made a complaint.
Gorgeous restaurant (not included) Nice breakfast Decoration of the rooms, the hotel building Not big bathroon, small bath tube. Noisy
Most staff were very friendly. The room well appointed, comfortable bed, very clean and quiet. The meal in the main restaurant was excellent and server was pleasant and knowledgeable.
It was not easy to find even with the GPS
Service was outstanding. Rooms and bank very clean and comfortable. Great value.
the staff were very friendly and cheerful, we liked the angels everywhere, food was excellent and my husband liked being able to smoke in the bar
Interesting environment and very comfortable room. Very difficult to find, even from the instructions as it is in the middle of a large new building development. Food was overpriced and pretentious
A very pleasant and peaceful place , comfortable and friendly . Not a dislike , but take a phrase book if you have no grasp of spanish , although the staff go out of thier way to accomodate no one spoke english and hand gestures only go so far !!!
Good hotel for travellers with car, close to Valladolid. Hotel facilities and service were excellent. In-room wi-fi internet available, spacious rooms.
Good tapas and food available Lack of dediciated party
A fantastic hotel if you don't want to unload the car as it is safely locked away in your own private garage. Have already recomended it to friends.
Room was very clean and garage very handy. Close to the motorway and very easy to find. No restaurant, room service only. No outside space.Has the outside styling of a nuclear bunker. Invisiblele staff only contactable by phone.Room service menu very limited and no other choices available.Could not obtain any receipts for cash paid for stay or room service.
secure parking in a locked garage next to bedroom door. nowhere other than your room to go such as a bar or restaurant and no English speaking channels on tv.
Private garage, big beds 2.00 x 2.00 The room was clean but the sheets had to be replaced, they were full with hair and stains.(maybe use another laundry) Replacement quick and without problems. There is no internet. Every hotel should have free internet in the year 2008..
It was clean comfortable and quiet. It was also very conveniently located next to the motorway. The receptionist was very friendly and helpful, but it would have been nice to see her smiling face when checking in and out. The lady who brought our food was also very pleasant. As we were a family of 5 with 3 rooms we had to ask for keys to be able to move between rooms. Didn't like the scrapheap outside! and the architecture was a little prison like.
Secure parking for motorbike Very impersonal, could not see the reception people. Food very poor and whole place was slightly seedy. No key was given for the door, so became sort of trapped in!
Cleanliness, safety of vehicle. An excellent concept for hotels - wish there were more of them. Smell of cigarette smoke in room.
It was too anonymous. Did not see anyone as we checked in or out, just a voice from a grille and a box to give us our keys and to check documents.
The convrniance of the location Would have liked to have had a walk for fresh air but could not secure the room so was trapped I am sure that if I had asked I could have resolved the issue,in saying this I would stop again
Very luxurious for the price,the large bed was extremely comfortable. Bit impersonal & the breakfast was not worth the money.
Efficient staff, clean and modern hotel There was a huge engine working underneath during the whole night
bar and cafeteria just next door + all other facilities (bathroom - minibar - airco .....) no
Looks awful from the outside but step inside to another world. Spotless clean rooms - friendly staff, easy parking. 5 min walk into the city. No frills but well worth a stay
top marks for their staff so nice,friendly and helpful
The receptionist, Ana, was very kind and helpful and the hotel very convenient for the Ferial. I would certainly recommend the hotel but not the restaurant although the food was very tasty. The price of the meal was exorbitant. Lamb chops for four of us, a bottle of water and a beer and a salad. The waiter brought extra dishes (in some restaurants this is normal) and the bill came to 132 euros. We had to leave the money on the table as he had disappeared when we came to pay. He also arrived about 1/2 an hour late.
It is located in a fine position if you have something to do at the Valladolid Feria. Almost inside the Feria.Cheap and quite good breakfast(extra charge), vast parking place in front of the Hotel. 1 Bed room was quite spacious and well equiped. Very kind reception personel. Everything is OK. The outlook of the Hotel looks dissapointing but the Hotel itself is fine.
Room was clean and neat Trouble finding from address given and Hotel ABC not on front of building
Very good hotel, perfect for the proximity to the fairground and not far from the main centre.
helpful staff - hotel walking distance to city centre-taxis easily available-free internet access
located in commercial area, ok for one night if you cannot find anything else, at 46 euros it was expensive compared to others we stayed at for the same price at a much higher standard. located in commercial area, ok for one night if you cannot find anything else, at 46 euros it was expensive compared to others we stayed at for the same price at a much higher standard.
Real Spain not the tourist rail and it really showed. Best value for money I've had for a long time. Its not a palace but the cafe attached gave real spannish food at real honest prices and the people were the most friendly I've ever met. Fab place.
- The room is not so clean, it smells of smoke (even if we choose a no smoking room). It is in an industrial area
Friendly Staff and Price/Quality is excellent For a proper dinner you have to go to Valladolid.
I participated at surgical conference in Valladolid, from hotel to city went by car, so I am very satisfied of my choice staying at this hotel.
Recently refurbished rooms, central location, free wifi in reception area.
Fresh orange juice for breakfast, warm rooms, central position The bacon at breakfast was almost raw on some mornings, the consierge and porter staff seemed to spend too much time behind the desk looking at the computer rather than looking after the guests. The advertised bar 9:00 to 24:00 closed at 22:30 when we where in it
Breakfast was excellent. Staff were very pleasant and helpful when possible. Location is excellent for a downtown excursion. The conceirge staff was clueless about tourist needs. They could usually not help with anything regarding sight seeing or times of local attractions. They did not have any suggestions for bus tours or even the slightest information. The tourism office is located many blocks away and they too are not very well versed in english, so were not particularly helpful.
The location was superb & central to everything. There was nowhere to park the car locally and the cost of the hotel car park was 18 Euros per day
Very central location. The bar, restaurant and parking are very expensive. You have to walk only a little ways to find more reasonably priced services.
The access to the health club should be made easier. It does not make sense in my opinion to have to ask for an extra key to use the facility. I gave up using it for that reason. See above
Very kind and comprehensive staff. I had to check out after time and they understood the situation. My best compliments for all of them. Limited (though understandably) parking places. I had to leave the car in the street.
The location is very central and within walking distance of all the best sites of Valladolid. Rooms sited over Plaza San Miguel whic can be rather noisy over the weekend.
Good value, great location & excellent breakfast.