The staff that was very very helpful and always had a smile. Yes, the airconditioning was placed in such a way that the flow was directly on the bed even if the flap positioning was changedThe fridge didn't cool enough.
furniture quite old, poor breakfast buffet
Close to train station. Had air conditioning.
it was quiet, not many guests, so I had no problem with fast check-in and check-out this is common for Italians, but still, too agressive. this is just a remark
Beautiful hotel, good, comfortable room. No English-speaking staff when I arrived..
Very good hotel right in front of the train station in Chivasso that's 20 min away from Torino. You can get a train from torino until midnight to go back to the hotel
The hotel was very well situated and the staff were very pleasant and helpful to us
Localization Hotell staff speak only Italian. The furniture were old and the walls in the room were dirty. Small, impractical bathroom.
very close to train station/a lovely room could not get an internet connection in the room
really castle, high class restorant
Excellent experience and a free private tour of the Castle in the morning.
Wow - this is a real fantasy castle, complete with tapestries and coats of armour. Rather eccentric but delightful. The food in the restaurant was delicious and the service excellent. Breakfast and parking included! Nothing really to complain about - don't expect perfection - live with any funny little idiosyncrasies (a wobbly loo seat) Just enjoy the experience.
Staying in an actual castle is a great experience - we have returned severla times. We would like to have eaten outside when the weather was good - we have seen one table outside but were told we could not eat outside - not sure who can
Perfect location for a romantic weekend.
The atmosphere was very impressive. A little bit too pretentious.
Most of all the friendliness and helpfulness of the staff, but the architecture of the castle made it a wonderful place to stay. It was great.
Special Ambiente & service
Ambiance, helpful staff 1st room had no AC but we were moved to another room
Loved the castle atmosphere and the staff
Very very kind staff. Also a very good restaurant. Excellent price/quality.
Excellent room, easy access from motorway Location is not ideal as it is situated in an industrial estate
quite and very clean room. Friendly staff. Suitable for stop-over only.
The staff were very nice & helpful Buffet breakfast were pale ; no greennes
Excellent service ,good food , nice rooms
Excellent hotel for following reasons: rooms, breakfast and position (close to Torino). The ratio quality/ price (39 € for a single room) is optimum
The staff were very helpful during our stay and we will hopefully go back next year
The owner was very knowledgeable and friendly. The proximity to the highway could have been done a problem in terms of noise, however the windows filter almost 100% of the noise.A good hotel if you feel tired before heading towards the south
very comfortable beds, very nice breakfast, computer available, staff always available, great value! a little hard to get to, but just a little
very nice hotel, free WLAN worked well
The staff were so friendly and helpful, the room was excellent as was the service I could find no fault whatsoever with the hotel
Conveniently located in front of the train station (25 mns away from Torino). Friendly staff. Clean and nice rooms. Restaurant was closed. Limited number of non-Italian TV channels.
Nice hotel perfect renoveated. Just located before the train station, good for visits to Torino. Room and bed perfect. Restaurant nice situated in the cellar. Tradional Italian cuisine with regional dishes. Perfect wine cellar.
Friendly Hotel Staff
This is a very good 3-star hotel. Staff are friendly and helpful. The restaurant offers a wide choice of well prepared dishes at surprisingly low prices. For example, they have a 4-course "fisherman's menu" including a half bottle of wine for 30 euro - excellent !! Rooms are simple, clean and adequate. Conveniently close to the motorway.
The staff is very co-operative. Cleanliness is very good. Accessability to motorway is excellient Need more option in breakfast.
toured aosta valley,sight seeing santhia city,visited lake viverone n/a
Friendly Manager. Clean, spacious room. Poor breakfast.
Food at dinner especially was excellent and so was wine. Breakfast was very good too. Location was beautiful. Room was very basic. Walls were simply rendered, not painted and ensuite was a cubicle built into the room. Ok for students - but not the type of accommodation I was looking for. Pool was not open despite it being warm enough (especially for English visitors!)
The food, room, view, lounge, area, etc. All wonderful.
It was like an American hotel with large rooms and good facilities. Previous hotels in Italy were not as nice.
Extreemely helpful staff. Clean and modern. Confortable room, nice design. It was a very agreable surprize to find this hotel. Light improvements for the breakfast are needed - to complete the missing items after 8.00 hr and to replace too many sweet backery with some rolls and/or integral bread
Excellent-our luggage was lost and they made several phone callls for us-our Italian language skills are poor.Location excellent for walking in the town. The design od the hotel didn't seem to fit the area but it was very convient and the staff were knowledgeable and helpfull.
The hotel located on the top of the hill, and created most beautiful observation post view of all envirement. The hotel created bad and bitter atmosphere. the facileities were poor (bad,blanket,sheet etc.)
Historical charme of the hotel. Beautiful View on the plain and nice gardens. The swimming pool
Nice room, great staff, excellent restaurant, best breakfast Hard to locate
easy travel to places I wanted to visi rooms very small
very nice family hotel with great rooms and good food also safe parking
location, while not in town, was very convienent, with easy and secure parking. The breakfast (inlcuded in the price) was excellent, with nice variety and selection, and quality. We also had dinner the first night at the hotel which was quite good and reasonably priced. The owners and staff were friendly and helpful (and their english is good). We booked a deluxe roon, and a standard room (for our kids -- ages 18 and 20). The price was not very different, but the deluxe room could be requested as non smoking; the std. room could not (and it smelled of smoke upon moving in). Italy has recently legislated a no smoking policy in public places (very welcome), but this smoking ban apparently does not extend to hotel rooms. Our preference of course is a hotel which is completely non smoking. The smell went away quickly and this was not a problem beyond the smell when we initially moved in.
it was located on our way to Tuscany and the price was correct.
Every thing is one price so there are no more cost. Such as internet the dog.
Room very good, buffet breakfast exceptional
Friendly staff, good value for money, good breakfast
friendly and helpful staff, good signposting of hotel from a fair distance away. Would have liked coffee/tea facilities in the room.
Very friendly and helpful staff, very good food, great selection for breakfast. lovely room None
the location very unpersonal, not very Italian. The toilet flush was broken and so was the lock of the bathroom door. American restaurant but which was full of local people on Saturday evening that's a sign but for us it was dissapointing. The breakfast was really bad everything was cold: coffee, the toaster did not work, no fresh bread. This should be a 3 stars not a 4 stars hotel. Also noise between the bedrooms is high.
Lovely hotel, very friendly & helpful staff, restaurant extremley good.
We loved the bedroom - simple and elegant We found shower hose was broken in the bathroom
welcome and general outline Yes, dining room exhibits an "antique" water rill (in fact restaurant built in an ancient stable). This prooves outmost dangerous and should be corrected immediately.
I chose this hotel because of the facilities and it's location. It was an ideal place to spend a relaxing weekend with swimming pool and spa facilities (I did not use the spa this time but stayed at this hotel only a month ago and used the facilities then). The hotel entrance is not clear and it was not obvious to me at the beginning that I needed to ring the bell to get someone to open the gate.
The rooms, setting, and hotel staff were excellent. The food was indifferent. We ate evening dinner at the restaurant and it was average to poor. They need to improve the standard of the restaurant for a hotel of this quality. Room service breakfast was also poor - it arrived 20 minutes late, and the order delivered was not correct.
nice place, excellent service. No one
Great hotel, large and beautiful rooms, good service. The hotel restaurant is no good. Angus steak was like a rubber and icecream had a taste of refrigerator. They didn't charge for the steaks after we sent them back but we heard no appologies nor replacement suggestions. Stay in the hotel, eat elsewhere.
The dinner was excellent, good food and good service. We moved out already after one night This is supposed to be a luxury hotel. It is totally uncharming. a few things that happened and shouldnt have: The poolguy emptied a leaving guests old water in the pool while other guest where there, wifi did not work in the room, booking confirmation promised a suite on two floors but we did not get that, the room was not clean (the hotel was not clean), the breakfast was poor, the staff smoked outside the lobby som that the smell was all over, the "safe" was a safetybox that was not attached to the wall (it was just placed in a wardrobe and anybody could walk out with it. We have experienced sina before (good stay) and expected a lot more for all that money. I do not recommend this to anybody. I suggest sina work on the management...
Very helpful staff, lovely building in rural grounds, good public rooms, decent sized pool with attendant for drinks, ices, etc. Good sized bedrooms but vary considerably in layout. Good food in restaurant where you can eat outside under a verandah if hot or in elegant interior. Good for relaxing round the pool and reading. Poor and complicated internet connection payable per hour continuous. Hardly any other restaurants to eat at apart from the hotel. Too many mosquitoes in outside restaurant. Bedrooms could do with better interior design.
The hotel is very nice and comfortable. All room facilities are in excellent condition. Good breakfast. Very helpful staff. It might not be easy to get to the hotel unless travelling by your own car.
The restaurant (which does not belong to the hotel yet is in the same building) serves the food extra-loaded with fat - impossible to eat.
The room was pleasant and comfortable; we just needed an overnight stop to meet up with friends nearby and it was adequate for that. Hadn't appreciated quite how close, ie beside, the motorway it was.
very friendly & helpful staff, great with kids. Thank you!
Kind staff. Easy to reach by car. Good breakfast with typical products of the "Canavse" region.
An excellent hotel for an overnight stay as its near the motorway, friendly staff, big rooms, we didn`t try the hotel restaurant, a very good pizzaria not too far away.
the price the location, there was a building site nearby
Nice rooms clean and spacious, good overall services, fair breakfast The location is some km outside Ivrea and is reachable only by car
Excellent restaurant next door. No