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Size and style of accommodation. Restaurant food, good selection. Location to beach Fitness room equipment not serviced and most machines mot working. We pointed this out to the management 2 days after arriving but nothing was done about it even after a second mention. We were told it is a 'free' facility but we count it as part of the price .Pool area small for size of hotel. Spa area alway full,. Too many crying children at dinner time 9.30 eve! Bar is like an airport cafe
The hotel was maintained in a very clean condition, especially the rooms. The food was anything but Gourmet!
The room had a great view of the 18th green, across the golf course and down to the sea. The room was a good size, the hotel had good facilities and it was an extremely relaxing stay. The golf course was in excellent condition The dining room had a dress restriction which we did not know about. However, we saw someone going in dressed in scruffy jeans. Surely in the summer months a nice pair of tailored shorts is far dressier than scruffy jeans. The hotels loss was "Fairways" gain. Across the road in the commercial centre a good restaurant with great food for a good price. Also the pool area needs more sunbeds and/or chairs. At times there was nowhere for people to put their towels and bags in order to go for a swim so this needs attention. This results in people putting towels in the morning and not returning until later in the afternoon.
Use of Spa facilities
service & breakfast evening dinner was not as good as we had experienced it on previous visits
free spa treatment with booking, great golf & facilities basically liked it all.
they could clean the room carpet stains a bit more
staff made my family very welcome and couldnt do enough for us. excellent in all aspects. no - excellent.
Located well out of nearest town, self contained golf resort. Limited food options in Hotel. Dinner is a buffet from 7:00 to 10:15 , everything lovely at 7:00 but by 10:00 things look a bit sad. However there is a chef ready to cook meat & fish so you can get some decent hot food at 10:00. Not told that beside hotel is commercial complex with 3 restaurants open till late. Staff could be more informative
Good sized senior suite. Good breakfast bar selection. The hotel lacks character, is too large and the interior design is uninspiring. Some of the electrical fittings in the suite were poorly fitted and one computer point non-operational. The area around the bath tub required recaulking and thoroughly cleaning. The bath itself was stained.
General comfort, cleanliness & good value. Excellent golf desk staff. No electric trolleys for hire. The course is long and in hot weather it is not pleasant to have to pull a trolley.
It is very family freindly hotel with lot's of activities for the children. The pool is very good and again the slides and childrens pool is ideal for a family holiday. Food is excellent with good valiety and quality.
Very orientated towards the Spanish family. I found this a very good thing. The staff were very accomodating, and helpfull, although a staff member that spoke English would have been helpfull, but we got by. The location was quiet and the location goodl. Stayed on a bed and breakfast basis and the food was great value for money. I would have liked an Iron and ironing board in the room, this is a four star hotel, or at least a room set aside to iron something. The gym was very basic and there were no towels or water provided, unless you were prepared to pay 1euro.
The hotel was very good value for money based on the deal we had. The room was spacious and very good with a great view of the sea. Breakfast was also very good.We very much enjoyed it and as we have family living in the area would not hesitate to go back to Zimbali again. A very slight grumble that none of the information books re activities etc were in English.
Beautiful hotel, breakfast good, location fantastic with the beach access. Good facilities to keep children occupied. Limited family use of the spa circuit, and nothing to advise that a reservation is required, so to queue and find out we could not get in was disappointing.
spa smell of swimming poll in the loby
Todo, las instalaciones, el personal es muy agradable, nunca una mala palabra, ni gesto. La animación tanto para niños y adultos excelente. Un lugar donde descansar y divertirse.
It is the first time we have asked for a quiet room and actually got one. Usually we are situated next to the lifts or the evening entertainment but the staff went out of their way to make sure our requirements were met. The evening waiter who worked regularly in the indoor bar was a bit sulky but the waiter in the bar outside was really friendly.
Staff were very helpful. Good play area for children and pool area well kept.
Lovely resort. Very clean. Pool great. No Hot Water on last couple of days.
Very spacious appartments with every facility well appointed. Swimming pools were not very inviting, and there seemed to be no other facilites? No welcome pack to explain anything about what was available...
The staff on arrival were a bit rude and that tainted the begining of the stay. Thought they should have been a bit happier (even if they werent!)
Excellent cottages and surrounding, very secure. Nothing special about location.
Spacious appartment in pleasant location near the beach Difficult to find a parking place
Hot water in the bathroom
i live on the costa del sol and its very busy, i loved the beach and the tranquil place and the apartment had everything. no
The buildings and pools look nice The room smelled. We changed to another room, it also smelled of smoke.
The leisure center was absolutely disgustingly dirty. The pool tiles were filthy..as were all the walls and surrounding areas. The jacuzzi was out of service. I do believe that the hygiene standards of the pool area were totally unacceptable..and I noted these comments on the hotel questionnaire I was given upon departure
Very friendly, very interesting community of guests, 4stars in Naturism is great :)
Swimming pool Room not like for star hotel room. Stinky the bathroom. Old furnitures, and the beach is not soo nice. Too much single man was there, it is not normal in the real naturist place.
peacfull stay paying for the beach seats, should be provided for free for hotel guests
We both went there with our exhaustion and came back totally relaxed would I go again yes at a discount rate Too much shade in the garden area so its very hard to be in the sun. Far to many people putting towels on sun beds and not useing the bed
Food was excellent. Cut off from anywhere. Need better entertainment. Resident band would be good.
Pools and beach access. Very offhand staff. Dining experience more school canteen than 4 star.
The outdoor pool was nice but you had to save a chair by 9am or they would all be taken with people putting towels in them. The website says FREE wifi but that is not true. You get only one free hour per day. After that you must pay. The connection is slow and generally best in the atrium. The AC in my room did not work despite me keeping it on the maximum for 2 solid days. Every night from 9pm until midnight very loud music is played poolside which kept me from sleeping. I called reception to complain but the music stayed loud despite others complaining as well. There was hardly anyone listening to the music as well. The staff spoke very little English which often hindered communication. It was difficult to find the hotel. You have to follow the signs for Villaricos to get there. The whole area around the hotel is like a ghost town. Too much building and it's all stopped leaving lots of totally empty or partly finished buildings. The beach is pebbly and not very clean. The facilities were all very worn and in poor condition for a supposed 4 star hotel. There are much better places to stay nearby in Modejar.
Third time at the Vera Playa and overall good. The animacion and facilities are great. I think that the bar staff could be more friendly and less intimidating.
Very well maintaned hotel,food is good,rooms cleaned regulary,staff helpfull
Excellent facilities, fabulous pool, great beachside location, attentive staff. Excellent food. Certainly a quality 4 star hotel.and a privelege to stay at. The hotel exceeded our expectations.Just terrific
the hotel was great and the hoiday brilliant and naturist
The buffet breakfast was good. The beach (although it is nowhere near as close as advertised) The smell from the bathroom was disgusting - a real sewer smell - we had to buy air freshener in the local supermarket. The Hotel does not have sea views - there is a new block just been built in front of it - instead we had a room overlooking he pool which overlooks a very busy and noisy main road. The Hotel may only have been built in 2000 but it already needs a good overhaul and is definitely not up to a 4 star standard. The room was shabby and tired and the air con was poor and very noisy. Lastly - no way is it 150 metres to the beach - a good ten minute walk. Would not stay again. The area of Vera Playa has a beach which is lovely, but very little else - few restaurants etc. it is rather a "sad" resort in the evenings when it seems to be empty.
noisy generator kept us awake at night.
I have no problems with the hotel however it is isolated. To get to Mojacar was a 15 to 20 minute car journey.
The staff were very friendly and welcoming. During our stay we experienced some of the heaviest rainfall the region had seen for many years. The basement area, including the restaurant, was totally flooded to about a metre deep. The lift shafts were like water falls but the staff and the owner could not do enough to help us cope and make us comfortable. For a situation out of their control they coped very well. We did find the bed was too hard, therefore my wife and I bought two inflatable beach beds to place upon our mattress. With hindsight we could have asked for another room but due to the flooding we decided to leave things as they were.
very noisy both from traffic and hotel water tank which seemed to be above our room. Bathroom smells.
Good food, very clean hotel/rooms , friendly staff room we stayed in had a terrible odor coming in from the drains, really overwhelming
Hotel Ok The hotel beds are too hard
Friendly and helpful staff. Nice pool. Mostly occupied by Spanish families which made for a pleasant atmosphere. Fresh coffee and fresh orange juice at breakfast would be a great improvement. Very high deposits required per towel at the pool.
As we only stayed 1 night we didn't get chance to sample many of your hotels services but what we did we very pleased with ie.room,breakfast.We would definately return should the chance occur.
The food was wonderful Breakfast was a bit ordinary. The resturant was quite chilly in the evening in November
Everything was excellent. Including breakfest at midday.
good service friendly staff great location the hotel has a great restaurant nearby which i would definetely recommend we are not great walkers but we saw hotel staff taking time to advice other keen walkers nothing it was great
The accommodation was a spacious a bedroom/ en-suite and a comfortable lounge with air conditioning in both. The dinner and the wine was delicious and the service first class.They also don't have rules for breakfast times, they will make whatever you want when you want. I would recommend it highly.
The hotel was family run, by a lovely couple. It was very private. They created a very friendly and loving atmosphere. The food was excellent, and the had a very good wine list. Anything we asked for we got, with a smile. The rooms were spacious and clean. I would have no hesitation in staying again or recommending it to friends.
Intimate & relaxing.Loved all the different types of art work that adorn the walls. Lovely small but cosy garden.The warm and welcoming staff made us feel that nothing was too much trouble & that they were actually pleased to see us. Unlike many other larger hotels.Lovely views of the sea from the roof solarium.Dinner in the hotel was very good, and as we were there on a Thursday it was musically accompanied, by Richard the Jazz guitarist. No bath,and the shower is a little dated. However the rest of the suite is very nice.Also breakfast was not buffet as stated, but it was served in the lovely garden and at whatever time we chose, up to 12 noon.So this more than made up for it.
The staff were exceptionally friendly and helpful. The hotel facilities were excellent. Cannot be faulted
The friendliness of the staff, nothing was too much trouble. It has an excellent restaurant. I think the shower unit in the bathroom needs updating - there was only a shower curtain around the shower base and no slip mat. There was no heating in the breakfast room and it was cold in the mornings.
Very clean and comfortable. Friendly and very helpful staff who spoke English. Nice dining room and excellent food. Well located for beach and town. A very enjoyable stay and would use again. Sitting room window looked into a wall and no window in bedroom. Not a big problem as little time spent in room.
staff and location room had only one bedside cabinet,part of ceiling coving was missing,large patch of paintwork missing in the bathroom,pool was out of use and full of gunge and poor breakfast standard for the price of room
I loved the spacious room and friendly staff. They went out of their way to make me feel at home. Sean, one of the owners, is American and was the best host I have ever met. His wife speaks Spanish and was so delightful! The rest of the staff was the best ever and I adore this place. I loved everything!