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The restaurant staff was nice. The 'Agriturismo' is in a pretty location but is overly commercialized so you don't get a genuine Agriturismo experience. Room was clean but WiFi doesn't work in the room or restaurant. Unprofessional front desk staff. The room's WiFi & TV didn't work - I told the front desk after check in & she said I'd have to go elsewhere on the property to get a signal. I sat outside in total dark getting bitten by mosquitos so I could use public WiFi. Hotel is overly commercialized
Desk staff was outstanding. Restaurant was understaffed; head waiter was stressed, churlish and unresponsive. After an extraordinarily long wait and only after asking, starter and main came simultaneously. Several customers who had been seated after we had ordered, received their food and finished their meal before we were served.
friendly staff, clean room. breakfast might be better.
quite and confortable poor breakfast
great place to stay! ambience, friendly helpful staff (in english), great food - dinner and breakfast. They were able to accomodate a late change in the date of our booking, as our new(!!) Peugeout lease car broke down on Mount Vesuvius and we needed to stay in Naples for a few days whilst it was being repaired
Great value for money. Very recommended. Excellent staff. No.
very friendly staff, the nice building + surrounding (very little village) no air conditioning, street noise (when window open), although not many cars passed the small street
This hotel is in a great location in the Sienese countryside, and the staff are very friendly and helpful. A nice restaurant, including a terrace with a view across the landscape is attached to the hotel.
Outstanding service and personal attention from owner Riccardo and manager Tommaso; great views; convenient location; perfect Tuscan environment; hated to leave; good restaurant next door. Thank you! A totally enjoyable experience. Short distance south of Siena in a beautiful setting. Bus service; but used a car to see Tuscan towns.
Excellent staff. Very helpful with finding good restaurants, parking place in Siena and beautiful routes of what we had to see in the Siena area. Especially Tomasso knows a lot about the environment and where to go for food, wine, oil, pictures, and more. Bathroom is a bit small. There's no swimming pool, that's a pity when you visit Tuscany in summer with over 30 degrees Celsius.
We stayed for 6 nights and used the hotel as a base to explore Tuscany. Our experience was very positive. The owner, Riccardo, was very helpful and friendly. He provided us with an excellent list of restaurants in the vicinity and was also helpful in recommending parking places in Siena and Florence. Other staff was also very friendly and helpful. The room was large and pleasant. The location was very good for our purpose of exploring Tuscany. We were able to reach Florence in the North and Montepulciano in the south within a relatively short period of time. The hotel had good parking, so the location fit our criteria of a central location where we could settle for a while without having to pack up each day. No. We had a lovely room and the breakfast was amazing.
Very friendly staff and stylish room. The best restaurant we visited during our vacation was situated right next to the hotel. Situated quite far from the city, a car probably needed to reach.
The hotel is close to Siena(10 mins) which was great for the palio. All but one of the hotel staff were excellent. The hotel hs a small restaurant and bar on site with simple but very nice meals that are also reasonably priced. This sounds pedantic but the tv in our room was just a portable that was positioned in a ridiculous position why havent they invested in lcd televisions. .... When we arrived there was no one in reception and we waited for over 10 minutes so we went to the bar for a drink- there was a lady who was smoking outside and had seen us arrive and it turned out later that she was member of staff!
good location,very clean,hotel menager very helpfull
Beautiful views, great head waiter (Guisseppe). No screens on windows/ balcony door allowed hungry mosquitoes into the room. Would also like to have 2 or 3 English language TV stations.
The room was large as well as the bathroom. The staff was polite and ready to provide all the information requested. Absolute value for money The pool was missing to have a complete and relaxing holiday
The staff was wonderful and very helpful. We also really enjoyed he attached resturant -- we ate there both nights. The food, and staff were great and so was the handy location. They only negative was that the hotel is situated by a busy street. Since it was summer, and we had the windows open there was a lot of traffice noise. However, by nighttime it died down and we slept well.
The staff were exceptionally friendly and helpful! The room was spacious , comfortable and very clean. Breakfast was good. It was noisy being so close to the highways.
Nice and pleasant place located in the heart of Tuscany.
very quiet, clean and very nice countrise environment
Lovely location, very close to the town. Nicely decorated, relaxing athmosphere. Difficult to find, better bring GPS (although an American couple arrived late in the evening with GPS, only "their GPS didn't know" the place. As the owner is a bit peculiar about check-in and check-out, this can be a problem.
Everything was great. Friendly staff, great location, peacefull. Would recommend to anybody spending their time in the surroundings of Siena or as a base for exploring tuscany.
Ideal para disfrutar del campo tanto de la Toscana como los pueblos encantadores de Toscana. Dispone de una piscina muy agradable para relajarse. Muchas arañas en la habitación...lo que tiene estar situado en el campo. Podrían cuidar un poco más la limpieza en este sentido.
Our hostess, Francesca, was very warm and friendly and accomodating. She made us feel very welcome.
The staff was very friendly and helpful--even stayed late to greet us when we got lost and didn't get in til 10 in the evening. Beautiful setting. Lovely room and common room. Finding it was difficult. Our GPS didn't work out the address given by Booking.com but we failed to get the directions posted on booking.com. Don't know if that would have helped.
Very clean and confort
Spotlessly clean with terrific balcony view of the Tuscan hills. And right on the main road. Not a thing. It was perfect for a one-night stay in the Tuscan hills. And the price was right!
the staff were so kind and helpful
The main problems where the water pressure in the shower and the lack of any eating facilities close to the hotel. Communication with the hotel owners was difficult as one tried very hard but had little grasp of English and the other was busy running another business.
The staff did their best to fulfill our needs, beyond our expectations and provided a warm familiar atmosphere.They were always ready to assist, provide information and direct us in touring the area. We liked it very much.
The owners were very friendly and helpful, and the room was clean and modern. We had a very pleasant stay. Had to drive one mile to the nearest restaurant.