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The location is good for the old town (10 mins walk) and it has free parking. The lady receptionist was exceptionally rude when we arrived. The turkey brochette in curry sauce for dinner was expensive and virtually inedible. We ate elsewhere after that first experience.
Convenienca to city centre and car parking facilities Kettle was missing from Room 30. tea and coffee poor quality and insufficient quantity. English speaking taff almost non-existent and they could not explain the dinner menu so we went elsewhere.
Position of Hotel It was very dissapointing that despite promises from the hotel management no communication was recieved from them regarding an expensive item that was left in the room after departure. It is assumed that anything left by mistake in this hotel becomes the property of the hotel or finder.
Nice rooms, clean bathroom, welcome tea Check-out hour
An extremely good location, with a pleasant enough room although a little on the small side. Provision of tea and coffee was very welcome.
Loacation close to old town Albi, restaurants, and shopping
The view overlooking the tarn river is nice Rooms are dusty and cheap , hotel is not clean
The view from the windows of our room on the cathedral of Albi was very beautiful. The room was pleasant but too small for two, especially if staying more than one night. The view: four stars, the room: two stars. Pleasant bar. The size of the room. Would recomend for solo traveller.
The staff were very helpful and room was lovely. We had a riverside view room. Also free parking was excellent.
The hotel is very nicely located on the banks of the river Tarn and offers a great view over the ancient city. Very nice dining + bar facilities overlooking the river and old city centre. The rooms are rather small in size and the bathroom, although well -equipped, was very outdated and needs some refreshment works done.
Being quiet but close to the centre
Great location, great restaurant, fantastic view accross the river, quiet and friendly.
The River Tarn and view of the cathederal Room was small for a superior room
All of the staff were very friendly and helpful. Whilst advising that wi-fi internet access was available throughout the hotel immediately upon enquiry we were told it will not work in our rooms on 2nd floor and we would need to come down to the lounge/bar to access.
Location was great and it was good value for money The decor of the room was a lurid green. The toilet cubicle was so small it was almost impossible to close the door and use the toilet.
Very close to large underground parking garage; daily parking rate discounted by 30%. Helpful, friendly and efficient staff. Breakfast promptly served and varied. Large room, very clean and new, though simply furnished. Good large modern bathroom. Close to city sights. Airconditioning in room was apparently turned off (mid October) and it was still quite sultry on the top floor. When asked about this, the staff responded that it would be cool enough at night. (Airconditioning was on in the corridors, however).
Very close to the old town of Albi and right on Place du Vigan. Staff friendly and helpful. Large room and great location for the price. Would definitely stay here again. Parking €8 per day; however it is a secure and convenient facility and cheaper than normal rates.
The location was great for visiting the oldtown and cathedral. Hotel carpark was under the hotel, secure, and reasonable at 5 euros per day.Breakfast buffet was very good and good value at 8 euros. Finding the hotel was difficult and the parking garage more so.
The location was excellent for sightseeing in Albi and very convenient for parking and restaurants There was a lot of noise from other bedrooms - there didn't seem to be very much soundproofing - and we didn't get a good night's sleep.
We thought the staff were very helpful and the hotel cleanliness was very good. The buffet breakfast was varied and good value. We thought the bathroom doors were of poor quality & did not close well, and the wardrobe space was very limited. Lack of air-conditioning was a problem at night, especially as it was hot weather when we stayed.
Not much! Unfortunately, we received a lecture from the lady at the front desk on the fact that we should learn to speak French if we are coming to France...and all we were doing was paying the bill, not asking directions or for any special help! She was actually the ONLY rude person we encountered in our 2 weeks in France (but she took our money!!). I consider the hotel only a 2 star, not a 3 star. The bathroms were moldy, air conditioning was a overhead fan.
This is an excellent hotel - breakfast and surroundings great. Hotel owner very helpful. No
The double bed was very large and very confortable. Nice staff.
Good quiet location - friendly (though non-English speaking, staff No shower curtain in the bathroom!!
pleasant and helpful staff, comfortable room and bathroom, reasonable parking facility, good location No evening meal available
Excellent staff, very welcoming and helpful
Friendly english speaking staff. Safe monitored parking behind the hotel.Internet .Excellent breakfast.Well situated to city centre and sites.
I wouldn't give this establishment three stars. It wasn't bad but not what we expected.
wifi - internet the hotel is nice and confortable but it would need an overall refurbushing.
Food was very good Swimming pool was closed for cleaning on the night we stayed.
Friendly and helpfull staff. Air conditioned rooms. Pool area. Local parking availability. Shower handset but no shower screen or curtain leading to small floods. The hotel restaurent was closed during our stay. Would have liked a kettle & crockery, but now understand these are not the norm.
Good location; helpful staff; comfortable room. Good food.
Close to the Cathedral. Clean. Very soft bed matress. Small room for 2. Small shower. Decoration very plain. Motel 6 feel.
The hotel was easy to find, with good friendly staff. Car Parking was expensive, the pool was not as clean as I would have hoped, the room was "tired".
Nice non-chain hotel with a pool in the backyard. Yery close to the station, good access. 300m from the city centre, 200m from university. Nice french bar almost next door. DAnger to leave the key when you go out at night - the access code is printed on the back, so no re-entry without that code
The proximity to the train station was important to me. I was able to check in very early (9am) as I arrived in Albi at 8am. Staff were very helpful as well.The pool was a big bonus as I walked for miles all day in extremely high heat. (mind you, it was chilly water - perhaps a solar blanket?) Clean and basic but could use a decorating "lift". Also, only one towel - I had to ask for an extra to use at the pool.
Desk staff very cooperative when asked for a different room. Bar staff attentive and helpful as were the room staff. onvenient parking outside hotel. The rating of rooms was i feel over rated and the price for what where basic facilities was not proportionate. The room had no shower rail or curtain which made showering somewhat difficult. The booking page made a point of mentioning that the hotel was near the old part of Albi but did not mention it was opposite the railway station
the swimming pool and staff the standard of air conditioning was not accceptable
The bathroom was beautiful and well appointed. the staff were welcoming and very helpful. the hotwl was well located. We enjoyed our stay. System of parking was great. All in all a wonder ful stay for a great price. Patricia Roux No
The Hotel was very well located for seeing the main attractions of Albi. Parking was convenient, although the approach to the garage was a bit convoluted. Carpet had several stains and appeared dirty. Shower had no splash panel to keep the floor from being soaked.
Friendly and excellent receptionist. Convenient car parking facilities. Room was adequate and clean. Breakfasts good.
Nice and very helpful staff. The hotel advertised that there was WIFI all over the hotel, but that didn't work, could only your computer at the bar.
Good garage facilities. Easy location to find. Friendly reception /waitress. Very basic room. Noisy street side. Really poor food.
Excellent buffet for the evening meal Poorly signposted from the Autoroute.
Buffet food was good Toilet did not flush, showers were cold, table lamp did not work, boiler for coffea was dirty (mildue). Lamps in corridor were not easy to turn on (I walked up the stairs on floor in dark)
The hotel was very accomodating for the family and very easy to find. It was also conveniently located for ease of access to the town centre. Staff did not make any attempt to speak English even when we struggled with our French.
It was a nice cheap hotel in the outskirts of albi. The location was convenient for car travellers since you don't have to enter the city evrey time you arrive. Cleanliness could be better, and something on the shower was broken.
Not a thing, No wifi and the girl behind the counter was not helpful but shrugged her shoulders when I told her I was unable to connect. She was more interested checking the single men into their rooms. There is no air-conditioning...it's a fan. When we woke up at 6 am we had no lights for the first 15 minutes. There were bugs in the hallway. The bathroom was the smallest I hae seen in Europe.
I liked the fact that there was a twin bunk bed for my son. We also were happy with the location. When we arrived the lights were out and reception was closed. We didn't know about the automated checkin servic. when we called booking.com in America they just said oh well they are closed.it was midnight and I was with my kids.
I understand check in time was 12pm,I arrived at 11.00am, I booked 3 double rooms. but asked kindly if My family could just have one room for 15 minutes at 11am so we could get change for a wedding, which happen to be at 11;30am , they refused and we were late at the wedding and, i was best man with the couples rings...we had travel very far to get to this hotel at a decent time..I was very disappointed that they couldn't bend the rules due to the circumstances....
That we got what was promised. There were no surprises. Liked the 11am checkout time. The Buffalo Grill restaurant located next door!
It was a good reasonably priced place to stay whilst on our travels. The manager was helpful. It was difficult to find. It would be nice to have some basic facilities to make a cup of tea or coffee in the room.
This is just a stop-off for driving, not a place to relax and explore.
Relaxing atmosphere, attentive staff. Shower was broken, but worked. Air-conditioning unit was too noisy
lovely location on the Tarn river- pool a bonus,safe free parking, great photo opportunity. 200 yr old bldg so no lift, but 2nd level access at rear.
Excellent location with wonderful views for a relaxing short stay in the countryside. While located in a quiet spot our room would have benefitted from better sound insulation as we could hear someone snoring in another room
The position of the hotel is wonderful and the car park very convenient - although watch the blind hairpin when you cross the road! The hotel has great potential but fails on a number of points. The kitchen staff assemble each night after 11pm under the bedroom windows for a smoke and keep you awake with their chatter, the breakfast is meagre and coffe of poor quality, the inclusive half board dinner is barely edible, the walls between bedrooms are thin and when I asked to see the seminar room with a view to holding a business event there I was told it was not ready - and no offer was made to make it so.
Nice area in good weather. Regional menus. Nice pool. Interesting rooms. Well placed for exploring the area. Expensive menus with little or no choice. Expensive a la carte. Isolated postion in bad weather. Nearest restaurant outside the hotel was a long drive.
Fabulous food. Friedly and attentive staff. Wonderful setting overlooking river valley. Lovely pool, sun terrace & riverside gardens. Nearby fantastic views & historic interest. Gloomy room in cabin rather than hotel - but liked privacy & balcony. Bed very uncomfortable. AC noisey. Annoyingly were not told on arrival about interesting evening festivities in village - Logis hotels are supposed to specialise in this sort of information.
Hotel location is beautiful and dramatic. Swimming pool and terrace outside the main hotel are excellent We had an annexe room which was adequate but cheerless and musty
The location is a little off the beaten track and hard to get to but stunning. The restaurant was good and the staff very friendly and helpful. The decor is a little tired and in need of an update.
Room was nicely decorated and large. Bathroom was clean and large shower with clothes line built in. A/c in room. Free parking on site. Amazing gourmet meals and reasonably priced. Excellent buffet breakfast. Pretty location. Off the beaten path.
Good value for money. Decoration simple but with a touch of creativity. Staff most helpfull, to show room, help with luggage, find parking close to hotel. Free parking on a square nearby - beware of market on saturday mornings. Free wifi in rooms and free internet PC available at the desk. Perfectly functioning shower. Continental breakfast of acceptable quality (no cooked items) at a reasonable price. Well located to get in and out of the city by car. No elevator, quite a physical effort for rooms on third floor. Ten minutes walk to the cathedral, mostly along interesting streets tough.
An excellent hotel that I have already recommended to friends None
The location is very convenient, and the side street where it is located is quiet. Our superior room was a good size and comfortable. I can't understand 4 stars for this hotel: it has no restaurant, no pool, no business centre, no bellboy. It is a small simple hotel which is quite pleasant. The prices are very high considering the facilities.
Welcoming and always helpful staff/management; excellent location with secure parking; quiet and comfortable. Better breakfast than most hotels in France! Room/general decor lacked character for a hotel boasting such history.
We found the staff very pleasant & helpful & our room comfortable. We especially liked the location & the peaceful garden area.
Great location with friendly and helpful staff.Please write at least 15 words No king beds
The bed was incredible and the room itself was large and had considerable amount of amenities. Everything worked and the the staff was very attentive and generous. no
Location in Albi along with hotel parking. Disappointed restaurant no longer open. stayed at hotel many yeras ago when restaurant was open. saved me menu. First room assignment was terrible. Ultimately we stayed in a suite which was most satisfactory.
Privilege room consisted of lovely roomy suite overlooking peaceful garden.Very clean and spacious.Extremely helpful staff.Within a 5 minute walk of the old town.
Big room, very nice staff, nice breakfast no internet connection, no water kettle in the room