Nothing Dirty...dirty ditry. Not even worth a 1 star
Location near Orly and excellent restaurant. Receptionist very kind.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Reasonably close to airport
I loved its quite environment and the on time shuttle bus to tha airport.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
Location. Close to the peripherique The hotel personnel was not friendly. Questions were not answered. I felt not welcome.
Room was very clean and most of the hotel staff was very friendly and always willing to help. Once, we had a bad experience with an specific person of the staff at the front desk who was working nights. We were trying to sort out an issue with the internet connection and we did not receive much assistance about it as we did a couple of nights before with a similar problem. Apart from that I do not have any more complaints.
A very good all round experience. Very impressed with services and room. Have already booked my next visit.
good localization, easily reached by metro. All staffs speaked English and were very kind. poor breakfast considering its expensive price. Few options.
price, availability of parking, location
one person bedroom are very convenient for business trips. just a short way from Paris downtown by car, subway or even on foot.
good parking easy to miss slip-road to hotel and go back on motorway, then hard to find way back. Maybe a big sign a round-about, if allowed ?
This was an excellent hotel - clean and tidy, staff on 24hrs, and possibly the cheapest bar in Paris! If you are looking for a great standard but cheap hotel, this is it. 5 mins walk from the Metro (Porte d'Ivry, line number 7) you can get anywhere in Paris very quickly. We couldn't fault the place. Don't be put off by the location - it's a few yards from the ring road - you couldn't hear a thing - it has double-double glazing! We will use it again - theres too much to see in Paris for just one long weekend away!
The room was awful, beds were clean but the whole room needed a facelift, my 7 year old wouldn't even get undressed for bed and slept in her clothes. Lift didn't work from secure parking to hotel but no-one thought to inform us and no signs so we spent 15 minutes trying to find a staircase to get us into hotel. We were too late for restaurant and no room service available so my husband had to go out and find us something to eat in a not so great area. This was a stopover for us on a drive home from Spain, wouldn't stay there again.
Hotel facilities and rooms were nice and clean; appropriate also for demanding customers. There is quick metro connection to the city centre. I recommend to take breakfast in the Hotel.
Nice and helpful staff. Correct room. Unfortunately there was a steeling from the room. But the hotel is helpful, and correct with the compensation. No more problem. Just take care of your things.
hotel was clean, staff were friendly, secure parking no restaurant
Value for money and proximity to the bus stop Staff couldn't speak enough english to even give me direction from the vicinity of the hotel.
very good standard of hotel for the price difficult to find for someone on their first visit to Fresnes (I expected it to be in the town centrre, not outside of it)
Well maintained. Tea/coffee/biscuits in room. My room was quiet.
The WiFi reliability and speed were both excellent! Grocery store right next door. Bus line runs right past the hotel. The location wasn't near any major attractions.
Even on the third and fourth floor there was the noise of the kitchenhood, on the third floor at the front side one could feel the floor tremble. The receptionist thought it difficult to speak English. Floorlights didn't work.In the room a light didn't function, the curtain was partly of the rail, the sheet didn't seem totally clean. The steak in the restaurant was made of minced meat and burned.
The staff was friendly, the room and the bathroom were clean and nice. The price was low. The hotel might be loud in the summer if the windows must be kept open.
The hotel is fairly close to attractions. The bed was not overly comfortable, hotel was well worth the price paid
clean; good breakfast; good price
The price was good and location very convenient near the RER B line. The hotel restaurant was very good for dinner and breakfast, good value for money. The hook which holds the shower head to the wall was broken so it had to be held for the duration of a shower. I am sure they would have done something about it had I complained, but I was only there two nights and some things should be noted without having to complain (e.g. what is cleaned if such a problem goes unnoticed?). This is the only strike against an otherwise pleasant stay.
The location from Paris No air conditioning, the bathroom was very small
room was clean noisy
The staff was very helpful. They were the best part of the stay. After 10pm travel to Chilly Mazarin is very difficult. Hotel is not near the Chilly Mazarin Station. You barely get what you pay for.
The staff was exceedly friendly. Landing pattern for Orly 7AM- 11PM
English speaking personal. Small room, just for one and just for sleep, bathhroom is tiny. You know all planes that go to Orly airport. If somebody smoke , you'll be notice. Very hard to find (it takes about 1 hour).
Breakfast was OK for the price of the hotel. Location is out of the city. There is a night club near hotel if you feel bored. Room was very small but was OK for the price of the hotel.
Cheap!!! Cleanliness of the room and bathroom. We couldn't get any fresh air .
i liked that i could rest my head somewhere in france and that there was food close by. it also was not too far from the rail station one of the staff said he could speak english, yet when i asked him questions he got very irritable, dismissive and ended up not being any help at all. the line that stopped near the place also shut down around 11:00, not too convenient for a late night on the town.
Nothing! Frankly speaking I don't find a reason to recomend this hotel to anybody! The idea behind is fine but rooms are so dirty, furnitures are so old that makes this hotel very ugly! Area is noisy too because is just below the take off area of Paris Orly airport making customers heard one take off every minute!!!
Price was lower than quoted on line. Too far from paris or any shopping , hard to locate, far from bus stop. Bath much to small!
good price, quiet and easy could have been more spesific when it comes to the distance to Orly airport. It is said it was near, but farawayand expensive by taxi
We were travelling through France on our way to Spain and the hotel was ideally place on our route for a stop over once we left Paris. We found the noise of the airplanes coming in to land very loud because the hotel is on a direct flight path to Orly airport. We didn't realise this when we booked our room. Luckily we only stayed for one night and there didn't appear to be any flights landing during the night.
Low cost Very noisy. No airdryer even in the recepton desk
A decent breakfast and fast service at the reception. Overall clean. Little smoke smell in the non-smoking room
Enough parking space. Noise reducing window. Good internet connection available for more than 1 computer. Very modest breackfast. Noisy room door - needs lubrication.
It was a normal hotel. There were no soaps provided in the toilet. Its location makes it really inaccessible if you are traveling by bus and have luggage, especially if you are traveling with your parents. The location is far from the airport & cost us 40 euros by taxi.
Customer service was good in addition to the efforts to decorate the hotel lobby. None
Handy stop over hotel
I felt like at home. non availability of drinking water in the room.
They had a great breakfast set up. A little pricey for what was there but still good. We are used to small showers in Europe but this one was very tiny and had mold in the corners at the bottom
Hotels in Paris were fully booked, so that was the only available one. Despite only one star, I was satisfied with the cleanliness of the room which was not too small. Too close to airport runway, but still not too noisy
only sleep.. nothing
nothing Staff was rude and horrible implying they knew nothing about the bookings and we came to con them , made my wife cry , after 0.5 an hour of humiliating debates ( 10 hours in the car on the hot day and through the night ) they gave us a key and never apologized . The disco near by ruined every night of our stay . No sorry or thank you ....Awful experience !!!
very comfortable room difficult to find the reception which is situated in the restaurant in front of the hotel, prices change according to events in the region!
Even though we just stay there for only one night, the impression was pretty good. Clean, functional and with free shuttle to Orly airport. If you want to catch plane on the early morning, it is smart choice.
Good location near to the airport, and free parking. No wifi. No free internet access.
The hotel is clean and value for money.
Breakfast is rather good. And it has free shuttle to Orly every 30 minutes. The hotel is 10 minutes by car from Orly If you don't speak French it could be a problem because the staff did not speak а single word in English. So the hotel is just a place where you can sleep if you depart from Orly early in the morning.
Nice friendly hotel, helpful staff. Good continenetal breakfast. Beautiful little town within walking distance with small restaurants, shops etc. About 7km into paris via metro, bus or taxi. The hotel rooms were clean and tidy, the sheets immaculate and maid service every day. Excellent value for money. A large open air disco across the road. Open Friday and Saturday nights, it didnt bother us we were too drunk to notice and it actually rocked us to sleep!
this is an airport hotel, stay here if you have an early flight from orly the next morning. Otherwise, no reason to come here at all. Had to wait a long time for the shuttle bus from the airport and the location of the bus stop is not marked at all. Had to phone the hotel. Breakfast is another €9. All corridors are outside, you are literally a prisoner of your room.
Hotel is comfortable, very clean and new. There is parking to car (about 9 EUR). The location is far (1,2 KM) to metro and there is few options to walk in the neighborhood.
Convenient location, spacious, good Internet access, good French cable TV Noise from construction, narrow showers, shower head leak
Good location to shops & transport, safe area after dark, quiet room Maintainence poor. exhaust fans did'nt work, toilet stopped working and took forever to get fixed, although there is a toilet at reception we did pay for ensuite.
Complaisant stuff, spacious room, spacious bathroom, kitchenette with cooker and fridge, flat tv, working desk, clean room, free private underground garage, free internet (via cable, not wifi), proximity of Carrefour, very good value for money. Rer c is 5 minutes walk, but it's not Paris, so we cannot use standard tickets. We walked to metro line 7 (terminate station) which is 10 minutes walk and to get to Paris is slower than by rer.
staff was courteous and professional, very clean rooms.. no hassles what so ever; neighborhood is scary to walk at night! especially from RER station!
Clean room No fresh air in the corridors, dishes not been cleaned in my room for 3 days
Clean rooms. Nice experience overall. we arrived a bit early in the morning; yet the check-in clerk was very receptive/ cooperative. NA
Just out of Paris, but on the best RER line to see the sights, 3 stops and you are in thye centre of everything. The apartments are well apointed and fairly new with a great kitchenette. there is also a great supermarket down the road. The area does look a little rough, although I returned back late a few times and walked from the station to the apartments without any issues.
Good location, clean modern building, very reasonably priced.
Location. Close to rer and not too far from metro. Relatively spacious If you stay more than one week, the room is only cleaned once a week. I find this ridiculous. What is the relationship between the length of stay and the number of times a room is cleaned? As there is no cleaning equipment, my room was therefore not cleaned for the first 5 days I was there. It is also not clear what to do with rubbish. I ended up taking all my rubbish and putting it in the bins nearby, and putting glass in the glass recycling units in the same street. This is ok, but there should be an explanation in the room, or it should be pointed out when you check in -if the customer is supposed to do so.
Incredible price for a hotel in Paris. Room cleanliness is excellent and the staff is very friendly. The location is not great but it is ok though. If you are travelling alone it might be a bit unsafe at night in the hotel neighborhood.
Good basic hotel for what I needed. I arrived late in the evening and they held the room as requested when booked. Good breakfast
The standard of food in the hotel was not good
It was central to our place of buisness Quality of rooms very poor. Shower broken, bed lining boards missing,
Close to the airport for early flight Old furniture, matress not so clean, bathroom oldy too
Absolutely nothing. This hotel is horrible and definitely not a 3 star. More like a 1/2 star. The hotel and the rooms were dirty. The breakfast was terrible. Living in France I expect small breakfasts, but the bread was stale and definitely not worth the money.
Receptionist was very cheerful and friendly Breakfast is too expensive. An alternative budget breakfast should be offered for those leaving early for travel reasons.
The hotel took a large group - which is understandable - but they wanted to serve breakfast to other guests in a meeting room. TV did not work - I phoned reception and was ignored.
This place was dirty and poorly decorated with whitewash like paint and sinks nearly falling off walls, leg of table in room fell off when I put my purse on it, air conditioning did not work. Was locked in to hotel when we tried to leave in am--we had already paided our bill. This did not look like a safe part of town.
Website says free shuttle but when I arrived at the airport and waited, another shuttle driver from a better hotel told me that I had to call the hotel. The tourist office called and it took 45 minutes. I had an early flight. The hotel charged 15 euro for the free shuttle because it wasn't between 645 am and 1000 pm. Definitely not worth any savings you might get.
was close to airport and free shuttel to airport WC was out of function and i coudn't sit on it, The breakfast was cold and i paid 8 euro for a piece of bread and cheese. It was not clean in the room and the wc.
no iron or ironing board
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The staff, Paying for Internet
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
A pair of bathroom slipper
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
Proximity to the airport and shutle bus No minibar in the room
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Good romm. Good brekfeast.
We stayed only one night, so for a kind of "transfer" hotel it is more than alright. It's clean, quiet and has parking spaces. Nowhere around to eat late in the evening (after 9:30 pm).
Staff was very helpful. lots of empty bottles on hotel roof, many signs of cigaret burns (non smoking rooms should be non smoking).
Clean and modern No English language tv!!
the silent .wasvery quiet.
staff speak little english, bed sheet was stained
Very friendly staff & nice, clean, comfortable room at a bargain price.
Simple but clean room at a great price. Only French TV-channels. Near to supermarket and train station (20-30 min. to central Paris).
The hotel rooms where clean, the staff were helpful and the location was perfect for my business needs.
Wonderful staff very friendly Room to small . Not value for monney
The position and the staff Maybe a little expensive for the given facilities
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
Hotel is closed the airport. The bed, too small.
mveryy good no
breakfast buffet quite poor
the restaurant was ok the reception staff was uncommercial people.
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
difficult to get to the city
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
rooms had terrible petrol/plastic smell. Impossible to sleep.
I was not there very long - but the breakfast was excellent
It was easy to find and it wasn't too difficult to find somewhere to eat as the restaurant is only open Monday - Thursday. The whole place needed a good sprucing up - it wasn't dirty, but it was grimy with cigarette burns on melamine surfaces and the residue of glue on other surfaces where, presumably, there had been previous notices stuck on. Also, there could be no doubt that a lot of people were still smoking in the establishment - there was a smell of stale smoke.
équipements corrects insonnorisation perfectible
Kind and friendly staff Bath tub Hot water Info on Active Hotel web site sent me to wrong address and it cost me 120 euros to get to this one Area is obviously depressed and I was repeatedly warned to be very careful as there was a lot of violence
good hotel, distance from airport orly 40 euro by taxi. no buses in the evening. the distance from the airport and to the tgv connection massy. To far both 40 euros by taxi
Nothing Yes - room was dirty, cold and had an uncomfortable bed
Very friendly and helpful hotel-personal , nice food in restaurant, clean room. Far distance from Paris-Orly and Paris-city
It's very friendly hotel with great cutomer service. It's good to accomodate when You want to see the city and stay for a couple days and You want to have a place to have a shower and rest. It wasn't very clean inside the apartment.
Confort and location (near to the orly's aeroport)
The navette picked me up from the airport and delivered me back there the next morning
Free internet, Location. Hotel is old.
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
location , staff
Ease of reception and the helpfulness of staff
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
The hotel was in a nice area outside of the city, it was safe to walk around the area at night. The hotel was reasoably priced and clean. The only thing I was dissapointed with was that the hotel bar and restaurant were closed at the weekend.
Breakfast good. Hotel value for money. Reception unfriendly, not at all welcoming. Atmosphere cold. Also object to being asked to pay on arrival rather than on departure.
Good staff and good breakfast No air conditioning
This is a really nice hotel. The room we had was lovely. Very clean and a good sized bathroom. Great aircon. The train station is just up the road and paris centre is less than 10 minutes away.
Nothing to like. Very small room, low ceiling, dirty carpet. On hallways a very bad smell.
I stayed a family room which has double bed + child bed. For me alone it is big enough. Internet connection was not possible. Tried 2 hours but in vain. Some staff don't speak English.
comfortable room, large bathroom, good breakfast, good location for us as we were attending a family wedding in Arceuil. They didn't answer my e-mails prior to our arrival. I e-mailed them 3 times asking them to confirm that there would be a parking space for us. They didn't answer - had to ring them up.
The rooms were very clean, everything was working, the breakfast was not very diverse but I liked it. In all I was surprised by quality for such a budget price.
Dinner good and very reasonable priced, location near metrostation, free parking places quality breakfast and a bit noisy rooms
as I booked this hotel so much time in advance, I expected the two rooms I have reserve to be near to one another and in the same quality - it was not like that at all !
The hotel was neat and clean and very well located, with secure parking. The restaurent was very pleasant and the food was good, with good service. The beds were comfortable and the rooms well provided.
Nothing! Very uncomfortable, facilities poor & did not offer good value for money
I have booked this hotel without knowing the sitiuation of this hotel. But It was not bad. its okey
i liked the smiley faces for the front office, and they selected to us a driver talks our language that facilitated our trip 100% specially he was cheaper than taxis i didn't like that the hotel doesn't have any services after 22:00, and the restaurant is so small has almost 10 table that serves all the hotel, and the staff are very small number who can't serve easily the guests specially when the hotel is full and for sure can't serve the rooms when they serve restaurant
Very pleasant stay at Novotel Paris. Rooms were clean and spacey.
Good location near bypass road of Paris and close to metro station. Nice and descent hotel and friendly and helpful staff. Car parking.
Hotel is new and clean.
Very comfortable location, excellent breakfast (extra payment), clean, quiet, and with friendly staf rather expensive (if you include the breakfast)
very clean, very nice staff AC didn't work and couldn't open a window. It was very hot during the day in there
the breakfast must be much better. They can nor speak English well enough,almost nothing.
Nice and quite, parking available!!! Employees don't really speak english - not really frindly
Good breakfast, room clean, staff helpfull, good Novotel standard, working free wireless. No wall plugs at working desk, not working shaver plug in the bathroom.
The staff were very friendly and helpful — I enjoyed the breakfasts, and the bar meals that I had.
The hotel had a secure car park, a swimming pool, big rooms, a good bar and an ok restaurant. It was conveniently located near the motorway, ideal for those passing through on a longer journey. The local area is not very nice. Not convenient for central Paris either. Opposite a big mosque which is quite busy.
I havebooked the hotel with non-smoking facilities and we have provided with a smoking room. Since we are having children it was not convenient for us.
place nearby autoway
Staff were very polite and extremely helpful. We were four couples using four rooms. we were travelling on four motorbikes and parking was very easy and secure. The bed comy and bedding and towels spotless this was the same for each room. Breakfast really nice although a little expensive at 13.00 euros each We were a little confused with the price of the breakfast. We had understood it to be 7 euros - which it would have been, had we sat and had a croissant and coffee at the bar - this was never pointed out to us, and as three of the eight in our group had only coffee and croissant it proved to be expensive.
The hotel is well situated alonngside a lake with a jogging/walking track running completely around it. It was very quiet and peaceful.