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Staff were extremely pleasant and helpful. Room was very elegant, modern and tastefully furnished. Breakfast selection was great and perfect for our needs. Superb restaurant. Only one English TV channel, BBC World News. No sports channels or Sky News.
Best food ever! None
Externally the hotel is like a factory unit but inside it's an oasis of charm and refinement. The hotel has a famous restaurant which, alas, is closed on Sunday nights.
Courtesy of staff, comfort of facility, and value of money. The design of the rooms is outstanding. Hotel is one of the best I visited recently The choise available at breakfast.
Very pleasant, relaxing 3 night stay. Very quiet, as our room was located at the back of the hotel, away from the main road. (There were not may other guests staying while we were there.) The location is good if you have a car, both for the city centre and other places of interest close to Caen. Very comfortable clean room, lovely bathroom, excellent shower. Friendly, helpful staff. Breakfast was more than adequate and beautifully presented although limited in variety and probably not worth 15 euros - ours was included in the price. We had lunch in the restaurant on one day and it was a indeed a memorable experience! Definitely worth the money. After the second night,soap and toiletries which we had been using were replaced with new ones, which I thought was very wasteful!
The bedrooms were well designed and the beds were very comfortable....The restaurant was amazing for dinner with high class french cooking
The room was lovely and the restaurant was amazing. The location was a bit off the beaten path.
The courteus and cooperative attitude staff, quality of the restaurant, good service, parking Slow, almost unusable WiFi internet in the rooms
Superb restaurant. The bedroom was very stylish and comfortable. Good car-parking and with easy access to the ports Needed flannels (face-cloths). Coffee making facilities in the room would have been helpful. These were minor imperfections
Very spacious, well located. Perfectly fine for an inexpensive place to sleep. Very friendly staff Very, very cheap feeling furniture. (The cabinet panel covering the dishwasher fell on my ankle when I tried to open it.) I'm also not a fan of bathrooms with no shower enclosure.
Location was convenient, in that it was close to the train and bus stations, but the surrounding area was a bit dull (10-15 minute walk to restaurants and old town)
We loved the romance of the whole hotel, it didn't feel like a hotel. The staff were delightful, there was a little dog there (not sure if he belonged to the owners or another guest) but I miss our dog in Australia, so I appreciated being able to rub his belly. We were here for our honeymoon and had hired a car to see the Tapestry and the landing beaches. Also loads of restaurants and cafes in the town. The Swans and the Ducks swimming in the pond and under the little bridge were devine. The bath tub was deep - there is a shower head, but better off just soaking in the tub. Very clean, and nice facilities. We also booked during off season and got a great deal! After booking I found it was the 'top pick' in my Loney Planet guide to France We did comment to each other that we were pleased to have hired a car to make it easy to pop out for dinner, so would suggest others did the same or investigated alternative transport prior to booking
Nice and clean room. The nature around the hotel is beautiful with swans in the lake in front of it. Big bathroom. The room was very cold during the night. Not walking distance to Bayeux
The building and grounds. Not too many guests. No resaurant, so we could not find a good excuse to enjoy the building for the evening. The interior of the room was not so good. More like a B&B in the Yorkshire with a tiny television in a huge room and a 30 year old fridge that rattled and splurted all night until I unplugged it.
the setting we had 3 in a room which was a bit cramped and the extra bed was set up incorrectly and very uncomfortable, extra towels for the 3rd person were not supplied.
very hard to find,they need to illuminate their signs at night since they are off on a small side road
We used the room as a base for travelling. It was clean, plenty of hot water and in pretty surroundings. Also it was a lot nearer to the old town and restaurants than anticipated. The breakfast was over priced - cheaper to go into town and eat. The room was basic but ok to use as a base. Over-priced for what it was.
A delightful and peaceful setting with friendly and helpful staff. You feel like you are deep in the countryside but are in fact in walking distance of all Bayeux's attractions and facilities. The spaceous and modern accommodation for a family of 4 was exactly what we wanted. Parking right outside our room. Breakfast seemed a little expensive. The WiFi was free but a very weak signal, at least in the Annex where we were.
The surroundings and buildings are beautiful. The staff was nice and the rooms were clean. We stayed in a family room in the converted carriage house or riding stables. The room was two levels which was unique and we felt like we were in a townhouse vs. a hotel room. We would stay here again. We coudln't get the free wifi to work, even after talking to the staff and getting the correct password. The room we stayed in had two levels, lots of stairs and the bathroom set up was awkward. Downstairs is a toilet and sink. Upstairs a shower and two sinks, but no toilet. It wasn't such a big problem that it would stop us from staying here again.
It was very enjoyable
THe location is amazing! 2 mins from centre of Bayeux and perfect spot to explore the D Day landings. THe deal we got from booking.com was almost half then if you went direct with hotel. The seetiing is divine - very countryfied with a lake and swans and ducs and enclosed with tress and manicured lawns. We really enjoyed our stay here. The nest bit was sitting next to the large firplace on sofa drinking delicious red wine!
location,room,breakfast,room service and staff excelent
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
Very noisy outside late into the night. Duvet too heavy and therefore too hot
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
The location was good, and on Sunday morning there was a market outside.
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
friendly staff easy parking cost
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
The convenience to the Normandy Day Landing Sites and the easy access to Normandy in general
Good location and really helpful staff. Breakfast really good. Showers great. Staff arranged for rooms at front of Hotel for security of our motorcycles, although the area is secure. Area is really quiet, so a good nights rest guaranteed. Short walk in to town, where there are many restaurants, although some are very busy, so don't leave it too late.Ten minute walk to the Battle of Normandy museum, and British cemetery, these are a must see. Bayeux is a pretty town with lots to see, and is central if you are visiting the D-Day sites, as we were.
friendly staff the food!
the room was very clean and large. It was nice to have hot tea & instant coffee in the room. The staff were very accomodating and helpful. We were given only 1 bath towel (for 2 people!), but of course, did not realize this until the next morning.
Warm, clean room with good size bathroom. Easy walk to the city and easy to find. Tea and coffee making in the room. Lovely view from the room to the cathedral.
Reasonably priced and close to the center of town The walls are very thin so you can hear everything next door
The rooms were clean and very functional and also surprisingly soundproofed considering they are in blocks. Booking in was fast and efficient. We were very disappointed with the main courses of our dinner and also with the service the staff gave. It felt as though we were in a fast-food restaurant being rushed through everything, not a very common experience in France. The food we felt was not at its best (probably microwaved fast freeze products).
The hotel was very clean; the rooms are small, but have everything you need. Sheets are crisp, bed is very comfortable. The front desk people were great - gave us good directions to the tourist sites, and spoke excellent English. This is not a fancy hotel, but if you are looking for a clean place to sleep, easy walking distance to Bayeux, at an excellent price, you can't go wrong.
Price Clean Room size...very small
Very close to all venues at Bayeux No need to drive
Hotel staff were very helpful.
The location was central to the attractions of Bayeux -- the Cathedral, the Bayeux Tapestry, the restaurants. Our family room, #1, was adjacent to the lobby and very noisy as guests came and went.
We arrived a day early and we were able to stay for that night as well in the same room. Very friendly staff and good value for money. Room was huge - reminded me some what of a school dormitory! Bathroom had a strange odour.
Location was outstanding. Easy walking distance to many great restaurants and beautiful sites. Cerainly extremely appreciative of the D-Day Sacrifices and the hotel staff was incredible. My rooms Shower stall was a little tight for me. I am 6' 2" - 210
The woman running the hotel was very lovely, but spoke NO english, which made it a bit difficult, but with hand gestures and a lot of nods she made us dinner reservations at a great restaurant. It was very convienient to where we were going. The continental breakfast was fantastic and although it typically starts at 8am, she had it ready for us at 7:30 because we had an early departure; very much appreciated! Our bathtub/shower did not have a shower curtain?!
Very quaint and comfortable. Good location to city sights but not so close as to be busy
very friendly staff, spacous, great view
We visited the Normandy beaches and stayed at Le Bayeux two nights. The staff was very accommodating and the breakfast was wonderful. I would highly recommend people visiting this beautiful town and region, staying at the Le Bayeux.
Perfectly placed, near the town centre, but also in a quiet location with no disturbance at all during the night. The owners are fantastic and go out of their way to make you feel welcome at all times. Their suggestion for a resturant to enjoy dinner was outstanding and less than a 5 min walk from the hotel. I would recommend this hotel to anyone, and would return again myself if the opportunity arose. Also, car parking was the most secure arrangement I have ever encountered, 100% safe.
Loved the location near the D-day beaches; very comfortable beds Hard pillows gave me a headache.
Cleanliness of hotel was fantastic. Very comfortable with good service. Would definately use ETap in future. No dislikes.
The beds and cleanliness of the hotel were fantastic! And the fact that the rooms was soundproofed made a huge difference to my night's sleep. Wifi in the room was also great. Really convenient if youre looking for a quality hotel for an overnight stop on a roadtrip. Their breakfast wasn't amazing but still, if you're in a hurry to get back on the road, was decent to keep you full for most of the day.
Etap is basic 'motel' accomodation. Staff at Bayeux were friendly and helpful at all times. room is sparce but functional. Comfortable bedding, daily clean towels, and very clean. Breakfast if taken is basic continental fare, but no real limit to quantity available. Hotel seems constantly busy with travellers but quiete at night and in a quiete location, but easily found near a major trunk road junction. 10 min. drive from Bayeux, a little too far to walk. One criticism, only relevant if needing to order food in daytime or evening. The 'menu' is a heat and serve type, very limited and sad to say, not of a particularly good standard. Manageable if no other options, but the most basic cafe or bar would be a better choice.
The hotel was in the perfect central location for exploring D-Day sites and easy to find right off the motorway. You have to drive a couple miles into Bayeux to get to restaurants, but not a big issue. The value for money is fantastic. I thought it was great that there is a bed for children at no extra cost, and my kid loved the bunk bed setup. The rooms are very clean, modern, quiet, and the staff are friendly and speak very good English. The only thing I could find that I didn't like was that the mattress was a bit firm for my taste, but that's just a personal preference.
The fact that it was between both Arromanches beach, Hill 112 and war cemeteries which we wanted to visit. Staff very helpful and friendly and also helped us find a vet before we arrived so that we could get the dogs wormed and ticked before our return ferry crossing. hotel cleanliness immaculate and still allowed dogs to stay in our room. No problems allowing us to change to a ground floor room which suited the dogs better so that they didn't need to use the lift. the quality of the evening food very basic and crepes very bland but service and cleanliness good.
The staff were welcoming,professional,very friendly. Rooms clean and comfortable. Breakfast was good. Microwave food offered outside breakfast was not good.
Staff very friendly, good breakfast, very clean, easy to find from main road.
Cost and handy location
as above went with my son
I found the hotel to be excellent value for money. Totally functional and spotlessly clean. I thought the use of space was fantastic and it had all mod cons. I think this type of hotel would go very well in England and it should be the way forward in buget design hotels.
The helpfulness of the hotel staff. My husband is in a wheelchair most ot the time and they could not have done more to assist us. We were disappointed by the quality of the food. The menu was rather restricted and was unchanged during our visit. One does expect more by way of excellence when it comes to food in France!
Comfortable bed mattress. Good restaurant. In room kettle & mini fridge (for fresh milk). Would have used pool, if not a cold wet June. Duvet too thick for summer - even with A/C, not enough oblong pillows. Square pillows are uncomfortable.
nice clean room ,comfortable bed, staff helpfull ,sky news bar was a bit of a joke
Reception good. Dinner poor, due to cold food and lack of condiments. Car parking good.
Convenient location with free parking, comfortable bed (important), good restaurant No clock in the room
Friendly staff, choice of food
Hotel grounds and Location were Fantastic. Standard of Bathroom varied between rooms
good clean and comfortable with good access to local historic interests.Helpful friendly staff. Free parking which is always a bonus and good value for money. What I have come to expect from Novotel and accor in general.
the town mattresses were lumpy. carpets were mangy.
Frieindliness and courtesy of staff.
The room is in good sizeand internet is perfect no
central location, overlooking a square with trees and flowers
Friendly staff,excellent location
Town Centre Location was very good No parking, however public underground opposite
Proximity to the airport was important, we enjoyed the breakfast at the loby restaurant as well.
Location, modern, clean no
One of the better hotels I have stayed in, it ticked most of the boxes. Clean,Friendly, Helpful, Location etc. The rooms were too hot, the air conditioning unit did not work it continually blew out heat.I switched it off and slept with the window open
excellent location, clean and modern and quiet
The behavior of the rep was very good.And they can speak English very well. I wish they serve only boiled egg at the breakfast.
The staff were very helpful and the rooms were cleaned with fresh linen everyday. The hotel is very central and there is a short walk to shops, food, restaurants. Breakfast is reasonably priced and car parking opposite is also reasonably priced for 24hrs. It would have been nice for the hotel to have a restaurant for evening meals and a better bar area. The rooms lacked comfortable seating.
in the city centre noisy if room on the side of the street
Good location Car park is very difficult to use (very tight entrance, exit and little room).
We were only there to sleep a few hours, but it was a nice hotel. Breakfast was nice too. The young man at the desk was incredible! Very difficult to find even with the car navigator, hotel maps, map24 etc. If you don't know Caen, the minute you get in the city, call them on the phone, they speak English perfectly, and they'll guide you in.
the constant helpfulness and charm of all the staff - they were always there to help. in fact we arrived one day early so had 4 nights and they were able to accommodate us - paid extra and had a deluxe room which was great. nothing at all
very comfortable and the duty manager was extremely polite and very helpful very difficult to find even for residents who very kindly offered to escort us. Much clearer directions with greater information particularly about being able to use vehicle on pedestrian access
Facilities, staff and breakfast buffet all excellent. Initial approach to hotel by vehicle was ackward as it required us to drive down a bus/taxi only lane but once we figured that out, everything else was ease. On-site parking is available in a secure underground garage but it is limited so book ahead.
Spacious room, very friendly staff and secure parking
The location, and the reception staff went beyond their duties to help us during the strike action.
Very conveniently located and comfortable room. Excellent breakfast. Helpful staff.
staff where excellent
This very charming, well appointed hotel included not only helpful, knowledgeable, and friendly staff but also a workout room, secure fre parking on site, a spacious comfortable twin room with large bathroom providing plenty of counter space. Comfortable It was a little difficult to find even though it was I a superb village location. Watch for signs for the Hotel Churchill. Villa Lara is right next door.
Very nice property and staff Nothing
Outstanding hotel with exceptional service. Our room was beautifully furnished and overlooked the cathedral and a nice park/river. Centrally located within Bayeux, and an easy walk to shops, restaurants, and the Bayeux tapestry. The owner.
room layout was spacious. No
Elegant and conveniently located. Professional staff. Room very luxurious with lovely view. No
Able to walk to location from train station. Uncomfortable bed.
I thought it exuded a warm, friendly atmosphere There was nothing I disliked about it
Staff very attentive & responsive to reservation process & confirmation. Nothing. Very nicely done.
this hotel was very central and the lift was very welcome.the doubleglaseing was good in the summer this room was very hot and with 2 night clubs across the road the windows had to stay shut,the room the bathroom were very small
Comfortably situated with respect to the city center. A quiet, nice place for travelers. There are several good restaurants in the vicinity. Parking facility is not available for the hotel's guests.
A good stay spoiled by a very noisy street - no sleep until 3 am.
The evening meal was very expensive and although it was O.k it did not warrant the price No lift this should be pointed out at time of booking, for the elderly it is impossible to get to rooms on the third floor
Staff was friendly and accomodating, and the room was clean. Restaurant on site and easy to walk around town without having an auto. The rooms and beds are small.
Beautiful building in a pleasant courtyard setting. The location is excellent for visiting the town with on site parking. Good buffet breakfast. The hotel is faded and desperately requires modernisation. A single, discoloured, plastic, plant in each window box defines the standard. The display of celebrities, who have stayed in the past, demonstrates the fall from grace.
Sophie at reception was welcoming and personable. During our stay, the bar was unavailable due to private parties. This was disappointing as the bar with its large fireplace and frames photos of past celebrities lends this public area considerable charm and ambiance. Also, the breakfast buffet was really just a continenetal breakfast. The egg boiler did not work. The menu in general needs updating.
The staff were friendly and helpful and the hotel is ideally located for exploring central Normandie by car, and the town of Bayeux on foot. Hotel is tired and not quite up to scratch for the price. "free wi-fi internet", but only in small area by reception desk, does not reach bedrooms. tv is billed as having 15 channels, but only 4 in my room. Very limited supply of hot water. Not enough for a shower. As long as you're used to the quirks of small French hotels it's ok. Not sure what North Americans visiting for the first time would think.
Great hotel with a sense of history. Great service, great location, very clean rooms, great service.
location, history of the hotel for the price, a breakfast should be included. nice bar area but no one at the bar to serve you.
The staff was wonderful. Friendly and helpful. The room was a good size, cleans and tastefully decorated. The bathroom was also a good size.
We enjoyed the wonderful experience of the hotel and great food....So close to the battle fields.....
Dining room very good No lift and limited baggage assistance
The hotel represented absolutely superb value for money - The staff were pleasant, the rooms were immaculately clean with mini-bars, LCD TVs and the most comfortable bed I've found in a hotel in a long time (and I travel all over the world on business). The bathroom decor was a little dated but more than compensated for by the cleanliness and the quality of the shower. The bar which was bedecked with signed photos of everyone from Prince Charles, Eisenhower, Montgomery and Stirling Moss to Tom Hanks, Lauren Bacall, John Wayne and Spencer Tracey who all stayed at the hotel was excellent and the restaurant was also very, very nice with extremely good, attentive service, akin to a quality London or Parisien restaurant. I cannot fault the hotel at all.
Quiet, parking possibility, very good situation
Superb food and service
Hotel is clean, quiet and has very helpful staff
A high standard hotel in an excellent city centre location. Good parking.
Very friendly and helpful hotel staff. Excellent location very close to old city centre, shops and restaurants. Wonderful buffet breakfast. The 'standard' room was a bit on the small side, but ok. We had enough room for the 2 of us.
Excellent location for town of Caen. Good for shopping. Parking a problem. Breakfast not good value for money. Nice hotel overall but for a 4 star rating needs a bit more. Bathroom very sparc with accessories, hair dryer very poor wall mounted. Bar expensive for drinks.
Outstanding food, excellent staff, wonderful atmosphere, good location. I first stayed here about 15 years ago and the level of service and quality of the food has been maintained with the same level of excellence and care - an outstanding tribute to the dedication and care of the management and staff at Le Dauphin.
was wonderful and friendly. Diner was outstanding! too much rain...but I guess you cannot control
The service overall was predominantly very good, especially at the restaurant. On arrival we came down for a drink after check in, we were kept waiting about 20 minutes before we were able to get a drink, I had to ask her her 3 or 4 times during that period,This was the only blip, the service thereafter was very good from the reception desk.
The Chateau was beautiful. We had a very large room (superior room). It was a welcome respite after a day touring the Normandy region in the rain!Enjoyed cocktails in the lounge and dinner by the fire(be sure to ask to be seated in the room with the fireplace) We felt the location was convenient for touring but quite a distance away from other restaurants. The hotel restaurant was very expensive. We felt at least breakfast should have been included in the rates. Service was included but was not mentioned again when we asked.
We had stayed there once before and we loved the ambiance and the location. The lack of restaurant dinner service and of the bar on Mondays was a drawback. We had a much better experience when we stayed there last July.
Beautiful building and setting, with lovely gardens - and the food was very good. Enormous, comfy bed! This is an expensive hotel for food and drinks (for France). It seems quite geared towards the tastes of wealthy international tourists, on a particular circuit - and the atmosphere reflects that.
The restaurant was excellent. The room was very comfortable.
Great location; fabulous restaurant; nice rooms; pleasant staff; wonderful place to stay for visit to Normandy
Excellent ambience,excellent food, delightful pool,delightful decor, impeccable service,magnificent gardens
Beautiful castle...friendly staff...outstanding kitchen..
beautiful location, services, facilities, breakfast, dinner menu for late check-in
The hotel looks great from the outside. It was downhill after that. The hotel is isolated. Finding a batman was a challenge. Poor service. Bad rooms. We rejected the first one offered because it smelled damp and were put in the attic. Bathroom was new but decor of room and most of hotel was in dire need of a makeover. Expensive food was not up to normal standards of a Relais and Chateau property. Would recommend avoid this place. No one even answered room service calls on last day and there was no one at reception for over an hour to make up our bill. a bad experience.
Magnificent building set in beautiful grounds.Excellent for a stop off as close to Cherbourg and for visting Bayeux and the famous beaches.Good service.When we have stayed here before the food has been very good.However see below. On the night we stayed Monday 11th Sept there was a fixed menu at night.I appreciate many gourmet restaurants close on Mondays and sometimes Tuesdays but they are missing a trick during the summer months.Further we arrived at lunch and there was no food at all !!
Location a little out of town centre and right on the ring road. In room internet was advertised as being free, but didn't work at all and hotel staff had no idea about it.
Large, comfortable and clean room and spotless bathroom. Easy access by tram into Caen centre.
Very accessible location, restaurant was good, would recommend.
The room was comfortable and spacious and close enough to Caen In the room there was a chair which was a little bit dirty.
Paper cups and poor tea / coffee making facilities. The cost of drinks at the bar. Lack of bath towels in the room
An excellent hotel to use for a night's stay whilst travelling through France. Clean, comfortable & a good atmosphere.
Good for staying for a night. Not the worst of the Novotel hotels (comparing to Le Mans at least), but will not stay there next time. Actually do not recommend Caen at all, Rouen is much more interesting.
excellent launching site for surrounding countryside
Clean, comfortable hotel. Some members of reception staff were rude and unwelcoming.
The hotel lobby was clean and the outdoor pool area looked nice It was not clean at all. Our room had filthy carpets.
We enjoyed the evening meal in the restaurant very much and found the service to be very good. The room did not have had tea/coffee making facilities
the breakfast facilities were excellent. A lot of care given. The ease of booking in. The rooms were very, very basic. No Shower curtain!! No Hairdryer!! and in desperate need of updating.
Cheap but ok room.
When rains, you can hear dripping water from the roof to something on the ground (eaves are probably stuffy) .....
the hotel position is good,city centre withinreach,main e46 very near,menu excellent no
everything! fantastic hotel with very helpful and friendly staff, top class food in the restaurant and family friendly, basic but clean and comfortable room, would definitely come back.
proximity to sites we wanted to see no warm water, thought we would have a nicer room.
Convenient location for our overnight stop with good parking, restaurant and bar.
Access to WiFi Apart from WiFi and a restaurant on site - which we did not use - the hotel was no better than the "budget" accommodation supplied by Etap and village hotels just a short distance away at less than half the price. Having used "budget" hotels in the past when travelling through France we had expected a much better standard of accommodation based on the price that we were paying, very disappointing.
A little bit worn and scruffy, but good value for the money; very helpful staff, facilities pretty good, breakfast good, dinner surprisingly good, nice swimming pool.