We had a problem with our room, we where moved to a better room straight away. The staff on reception couldn't speak English so had a job asking question about food.
breakfast and dinners were excellent
The hotel is rather shabby in its interior decor, it needs a make over.
Price, parking and close to Beauvais Airport ( car is necessary) Wifi was terrible. I went to the front desk to ask is there was anything that could be done to improve on the signal, and I was told that it might improve after 10 PM. This, unfortunately, was not the case. This was one of the worst Internet connections I've experienced anywhere, and I travel a ton.
small friendly hotel not having a lift as we had a lot of luggage
friendly help full staff noisy fan in room even when switched off. very basic room and dated from the 80's - sweets on pillows??? also said it was 5 minute walk drom station, reason for booking, wasn't and had to find a taxi.
Breakfast and Dinner both were excellent
Price was very important as we were using the hotel as an overnight stop off prior to flying out the next day. Breakfast was substantial and great value ...well done. Hallways were a bit dark but that's it.
it was really near to the airport which is why we chose it. the breakfast that was available. a cooked breakfast would've been good.
The lady at reception and very helpful and friendly. Limited menu for dinner as out of beef, dirty bedroom and ensuite
The room was clean, quiet and comfortable - great value for money. The fact that the family room was on the top floor and there was no lift meant numerous trips up and down with luggage.
The friendliness of staff. Location was unattractive.
It is quite close to the Beauvais airport and suitable for late arrivals. It was o.k. for the purpose.
Nice location, very helpful and friendly staff, varied breakfast. tiny tiny but tidy rooms.
Friendly staff and good value for money
Good place to stay if you need an overnight stop close to Beauvais Airport. Clean, Tidy, Friendly Staff.
the italian restaraunt next door nowhere to walk safely in area.....shuttle bus cost 4 euro per person to airport and no taxi availability-----no airconditioning and windows only opened on full length which could have allowed vermin or intruders so had to remain closed
Everything was OK, we stayed there just for one night before our flight from Beauvais-Tille. Clean and quite spacy room.
Location to airport and WIFI. It served it's purpose, but not much in the immediate area without a car.
Good price for a nice place to sleep
proximity to beauvais airport n/a
Good rooms overpriced restaurant food approx 70 Euros for 2 people for basic food and drinks
Good parking, easy access, comfy well-designed air-con room, and good food.
sheets were not too clean, quite old hotel. Shuttle service does not belong to the hotel ! You need to buy a ticket (4 eur) and from the airport it takes 40 minutes !!!!! Difficult to find a taxi in case you arrive say at 11 PM at the Beuavais airport..
Food was good for a hotel of this type. proximity to airport.
the room were very cold i had to go down 3 times in the reception to get a room properly heat it
Friendly and polite staff A suggestion for breakfast that customers be shown where all the food options are. We completely missed the refrigerated section as it was set away from the main area!
Clean and quiet room, Close to the airport and to main routes. Staff very friendly and quick acting during check out Breakfast too expensive
Clean hotel and rooms. Waiter for evening meal was pleasent, we were the only guests to eat in the hotel. Heating in rooms inadequate and room was freezing. Hotel receptionist not helpful when we tried to book a taxi to airport, she did not know local train or bus times or prices etc. No staff available at breakfast so we just helped ourselves and paid for it on checkout. Menu in hotel Restaurant very poor. Overall the hotel was very poor value.
cleanliness , courtesy of all the staff , restaurant that was open untill 10pm , proximity to AGCO factory . everything was just 1st class .
location near client
It has an excellent location by a mill stream and reputedly an excellent restaurant. Having booked well in advance and knowing the restaurant was highly regarded we were told on arrival that it was closed. We should have been warned as no local alternative is available, Our room was very small with minimal hanging space and no draw space. The hotel is littered with notices. Some bizarre - "No snoring" "It is forbidden to eat in the room" unless you take room service?
Splendid view over the river and the surroundings, quiet room Good food, however expensive
nice setting and receptionist helpful no dining facility for evening meal. Did not like the idea that there are no resident staff overnight. Breakfast expensive for what you get.
selection of cable TV channels again, low budget... but I knew that going into my stay.
Quiet, comfortable room, good shower, very clean Not very accessible without a car and couldn't get a drink after 10
The customer service
quite loud during one night when a full bus arrived at 5:30 a.m. and the next morning from the construction vehicels of the next premise, starting to work at 6:30 a.m.
friendly staff who were understanding about my limited French, although I did use as much French as I could!
Friendliness of the staff Sink did not drain; food was terrible--canned green beans and a rancid taste to the chicken dish. Not at all up to the standard for French food from any type of establishment.
Friendly staff and good basic cuisisne Smokey atmosphere
Friendly and helpfull hotel staff. English no problem. Decent budget hotel for short stays. Hotel room is a bit small but sufficient for short stays.
It was cheap and close to where I was working. Nothing. It suited me perfectly.
I liked mostly the people. Yes
Car park, shoe shine tissue, breakfast well organized The fact that your staff enter my room while I was breakfasting, removing the tows too early...
Welcome was a little cool, though not unfriendly. Room very comfortable and with tea/coffee making facility - a big plus for hotels in France! Wide choice of foodstuffs for breakfast and morning staff were friendlier for checkout. Difficult to find - The entrance is tucked away in a commercial complex and is poorly signed. Some extra signing or a clearer map would be appreciated.
Accessible, restuarant great, easy access to rooms. Inexpensive. Room smelt of smoke covered by air freshener, beer and wine were very expensive.
The rooms are good with bath and shower,tv,tea & coffee The restaurant staff was rushed and the service was slow as if short of staff
As we had all cycled over 70 miles to get there the ample fresh food for breakfast and evening meal was most welcome
too small room for three people
The reception was very correct as also in general the room facilities were ok. The remote for the TV was not working.
We enjoyed the staff service, the rooms were clean and confortable and had heating, there was also internet. We also had a kettle to make tea or coffee and packets of biscuits.We only stayed for one night because we were going to Paris. The location isn't brilliant but there is a supermarque nearby and regular buses to Beauvais.
The best thing about the hotel was the comfort of the bed. Quite the most comfortable I slept in on a journey around France. The directions given when we booked the hotel said that we should leave the autoroute at the exit maked Beauvais Nord. There is no such exit and we has passed B sud and B centre and had to motor on to the next exit about 15k further and then come back. To make matters worse we were caught in a traffic jam on the autoroute. The exit should be beauvais centre.
nice bathroom :)
nice staff Wireless internet wasn't working during whole stay, annoying for a business traveller.
Good breakfast, nice and clean accommodation Only one pillow supplied and was uncomfortable the first night until I was able to ask for extra pillows the next day. The shower and toilet was small and access to the shower was difficult for my large husband.
The staff has been very professional and I apreciated the quality of the service and the comfort of the bedroom (bed and bathroom). It's the best IBIS hotel without hesitation I have seen. Nothing at all
good family sized room for 2 adults and 2 children @ good price. We enjoyed our breakfast. Check in and out was easy and quick. noisy at times, situated next to train line.
Staff good, good breakfast for the price, bed comfortable and room was a good size. Although on main road noise from road was not bad due to good quality double glazed windows
Nothing Evening meal was ok but breakfast was very poor. rooms basic but comfortable.
hospitality and service
It's very good hotel. It will be good, if possible to change\midify booking online (by internet), for example see reservation and modify reservation forms in www.hertz.com. After my booking online I haven't receiveâ an email with my booking information...
The staff was friendly and the accomodaton met our requirements. The otel was well placed for visits to local attractions.
Even though it was near highway, it was quiet at night.
Nothing at all Only 1 small towel per person in room. Curtains were not properly fixed to rail. Linen was lying on the floor just outside our room on arrival and still there on departure. Room was definitely in need of remodelling.
The beds were more comfortable than last time and the airconditioning was very welcome
Location of hotel was exelent for are stop over through france to spain
The young man at reception was very friendly and helpful. The location was good. The window had no screen for security if left open while sleeping. There was group outside downstairs talking till after 3.00am which affected us.
The excellent firework on the eve of july 13. Amazing!!! The ard keys did not work.
No frills room for overnight bed.
If you have some noisy neighbours, you won't get any sleep. Walls are as thin as paper.
easy to find, free parking, local to a surburban shopping area. small cramped bathroom, with no fan or shower curtian/door.
The bed was comfortable and the area was good The shower head leaked, the room was not kept clean and tidy during my stay
Parking The railway noise
Car parked safely, near to room Shabby, old furnishings. Questionably clean? Decor dirty (walls etc) Noisy, disturbed by other guests outside late at night.
The service and the variety of activities available.
Wonderful hotel within lovely grounds. Excellent restaurant. Very helpful staff.
The breakfasts and the spa area. Jogging and walking in the beauitful grounds was great. Also free to use tennis courts
Good location, quite athmosphere, polite staff Seemd it was little cold in the room, the corridor should be renewed
We stayed in one of the corner rooms, which was lovely and bright and tastefully decorated. Our 9-year old daughter was with us, and there was no problem getting an additional bed in the room. We arrived fairly late and ordered room service. This was probably one of the best burgers that i have ever had, and excellent value for money. Breakfast was delicious as well, and the service very friendly. We loved the grounds and the beautiful swimming pool. Unfortunately it wasn't warm enough for us to have breakfast outside, but this would have been lovely. We will definitely come back when we travel again to France. The restaurant and bar area lacked atmosphere. I also thought that more could be done to make the stay more family-friendly, with for example a play area outside. As it is this hotel is very much a luxury business hotel. It does not really cater to families or to romantic getaways. Having said that, we really enjoyed our stay.
Hotel clean staff very helpfull and friendly rooms large and comfortable good food tea and coffee expensive So very disapointed to find it was a modern hotel and not a chateau we were staying in.expected to be in a chateau not in the grounds of a chateau
Excellent public rooms, customer care and restaurant service Dated room (I know it's an historic building but the facilities could be freshened up)
The rooms were clean and comfortable. The grounds were large and the gym was well equipped. The breakfast was good. Our experience in the restaurant was dismal. The manager was very rude and abrupt. We wanted to walk out but were starving and the hotel is in the middle of nowhere. When the food arrived ( we ordered 3 courses) it was not good at all. We were so disappointed. .
pleasant helpful room cleaners (poor front desk and maitres d') .good swimming pool compared to many others in similar sized hotels . Good breakfast Absolutely awful design of 'modern' hotel attached to small chateau.Horrid mismatched souless interior fit out. Bare walls in bedroom-( no pictures/photographs)Carpet pattern and bedroom layout reminded me of a correctional institution. All floors looked the same so easy to get mixed up as to what floor you are on.Souless restaurant . Was unable to eat in restaurant on one of the 2 nights of our stay as Maitre D' and front reception staff said they were booked out although dining room only had about 2/3 of the tables set for dinner. Potential guests should be made aware that they may not be able to eat dinner in dinning room in spite of the fact they are staying in the hotel! No really easy alternative for having dinner close to the hotel
it was very easy to get onto the airport shuttle, just a 2 minute walk
breakfast although I requested a non smoking room, I was given a smoking room with a strong cigarette smell
Very small room and toilet
It was very inexpensive it was bit loud, and not really in the middle of Beauvais
i liked the guy at the reception,he was very friendly and efficient,i also like that the bus station for the airport was very near i didn't like that we couldn't have lunch or dinner at the hotel,the bed was to small for 2 people but overall this hotel it was a good choice!
the two rooms we booked were on different levels and different sides of the hotel.
Excellent value for the money. We needed a place to stay near the airport. Buffalo Grill and McDonalds are within walking distance. No problem with the reservation on line and acquiring the room keys from the dispenser after hours. Compact rooms (like on a cruise ship) but perfectly adequate for one night. Good breakfast selection.
staff of the hotel is very good,otherwise how much money,this much music very small and dark rooms
I would describe the Premiere Classe more of a "motel" than a hotel. Having said that, it was clean and suited our purposes for an overnight stopover on the way to Disney. My 9 year old daughter loved her bunk bed! For the price, we couldn't really complain about anything.
I realy enjoied staing at your hotel. The receptionist girl was realy helpfull and kind. (I had something to print and this saved me some money). Room was clean, well heated. I had a room with 3 bads, I can realy recomand that for a family with kids. Kids will enjoy it. I was missing the cupboard for clothes.
We liked the location of the hotel: it was a central location, however in a quiet and nice street. We also liked the attitude of the hotel staff: they were very helpful and were very polite. The size of the hotel room was a bit small in terms of all furniture and fixtures installed, which, in turn, left almost no room even to enter the room itself. But we consider it is the case with most of the buildings with central location in Paris, so it was OK for us.
I have booked this hotel for my family who stayed in Beauvais for one night. Upon arrival they were told that they have to pay, in spite of the fact that they did have the booking reservation with them. I was sad to to hear that the receptionist refused to even bother looking on their PC. It is advertised as being close to Beauvais Airport, but it is not.
hotel near the airport, provides transport in the required time for us
The breakfast was quite good. The guy at the front desk was quite arrogant and unfriendly, not to say rude. The bathroom is very tiny, the sink did not fit in the bathroom and is in the room.
Friendly staff, clean throughout and ample parking available Room was a little warm shower room a bite small and the shower water feeds were plumbed in resulting in the hot being the cold and the cold being the hot - so not bad really
No hair dryer in room or to borrow from reception.
Neat the airport,cathedral.
the guy didnt let me have my key I felt like a prisioner at a hotel. . .
close to BVA airport, about 20mins wark. Room is clean, Hotel is ok for one night stop. Not easy to find the hotel if you arrival SNCF station in the town, take a taxi costs eur30.
Easy to find and that there was a restaurant adjacent room was a bit small
Close to the Paris-Beauvais airport No possibility to have breakfast early morning.
It is handy located, close to the airport. We had 2 rooms and both were rather clean. Good price Very very very basic. No tea/coffe facility. Reception closed after 11 pm. The receptionst was unable (not rude bot 'not bothered much') to order taxi for us and we had to walk to the airport (about 30 minutes)
The location to Beauvais-Tille Airport and the bus stop location near the hotel is great.
We came just when the hotel was closing for the night and met the hotel employee as she was leaving. She was very helpful and went back in and showed us to our room. The room was simple but very clean, quiet and comfortable. We have no complaints
Within 25 minutes to the airport. Clean.
Very close to the airport Small room and would be better if the staff try to speak more english to non french speaking guests
Easy to reach with bus. The room was humid and cigarettes smokey.
the staff were the most helpful that you could wish for no
cleanliness not easy to find even with GPS
The ease of booking in, the cleanliness of the rooms, and friendly efficient staff. The lack of a family room where we could all sleep rather than being in separate rooms.
The hotel was very clean and served the purpose that we required a quiet comfortable room for the night at a very reasonable price and the staff member we dealt with was very helpfull and polite I would not hesitate to use this service again
Receptionist helpful. Room was clean but a little small ok for one night stay though. Breakfast very basic.
We were travelling to Le Mans and it was a better, cheaper alternative then the nearby Clermotel, where we eat dinner, because the Akena misses these facilities. . One of our people forgot his toiletbag. Two days later we visited the Akena on our way home, but the bag was not found, they told us. In theory this is not possible, because the personal cleans the rooms before new guests arrive. So they must have found it.
The staff were very helpful and friendly. Wish it had a hot breakfast.
The rooms were relatively modern, wi-fi was free and parking was secure. Close to shops and well priced. The "buffet" breakfast was quite poor. Very few selections, no plates, have to eat bread rolls from small bowl or off serviettes. The shower was tiny. I am a small woman and I could not wash properly without bumping into the shower curtain. The address also lists the hotel as being located in Clermont De'Loise. Our Tom Tom could not find the address at all (not even Clermont), nor various cross roads. The hotel is actually located in Agnetez!!! This should be corrected on the website so people with sat nav can actually find it!
- Price (if you don’t take the breakfast) I think it’s too much money the almost €6 per person that they demand. For a three member family it’s very costly. - Cleanness - Too noisy! People all over the night slamming doors! - Although in the booking.com the check in is from 14:00 – 00:00, I arrive at 21:30 and there wasn’t anyone at the desktop, there is an outside machine that work 24h/24h though, with 6(six) different languages that worked.
prima ontbijt voor een lage prijs (5,85 pp)
Hotel staff very nice, we felt totally relaxed. Bar is very small, but maybe that is because we are Irish. Ha Ha
there was hot water. This was the smallest room I've stayed in. We booked a double room but were given a twin room. If you wanted to sit on the chair at the desk you had to move the beds.I think we woke the whole hotel every time we opened the bathroom door - noisy!
Hard to find even with sat nav.
Paid before seeing the room and then found TV not working. When I complained they already knew so they could have informed me when we checked in. They could not provide an alternative room or replace the TV. Shower leaked onto floor in shower room. Only one soap and one shampoo sachet.
Good location & easy to find. Plenty of car parking available and free WiFi which we used for onward bookings and tourist attractions on our holiday.
Car Park. Had to wait one hour to check in, although reception supposed to be open. When given keys to rooms, found rooms not ready and still as left by previous occupants. Refurbishment of hotel left reception and corridors in a very dishevelled and dirty state, which was not advised at booking stage.
Staff unfriendly and lack of general hygiene at the hotel
The hotel staff were very pleasant Yes, it was too far out of town and very far to walk to from the town. Taxis were impossible to get. There was supposed to be a shuttle bus to and from the airport but it did not materialise.
Arrived late at night but this was no problem
Staff was very helpful, room was a large, lots of room t move around
Attentive staff, small but decent room. Good breakfast (extra cost). A bit far from the airport and the shuttle bus takes 40 minutes to get there at night and then only runs early in the morning. We had to take a cab for 15 euro to get to the airport later that morning. Rooms not as soundproof as they advertise.