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Best thing, the situation, within the city walls, nice views, nicely kept garden. The 5 stars rating is misleading as one expects 5 stars facilities and service. The room was too small, without a single chair to seat down, and only a tiny window, placed too high to allow to see the beautiful view. Tasteless decoration.
Architecture of the hotel, room, pool, breakfast Ambient in the dining room (musique like in the church)
historic value and history
The decor, the service, the food and the room comfort.
Special experience to stay in an old castle. The value you get for the money paid was not what you can expect for the same price somewhere else. The bathrooms were pretty old and there was mildew on the walls. However the experience to stay in an old castle was special, but expensive compared to the other hotels we stayed in during our holiday in Portugal.
Our only stay at a Castle-Pousada, on our 21 day trip. If we could've afforded it, we would have stayed at more. Because we felt almost like a king and queen... Service superb! No
Nice pool outside. As well I liked the old furnitures and decorations in the alleys. Bathroom was with marble and was not so comfortable as modern bathrooms.
Staff helpful Not easy to get to by Car as signs to Pousada are incorrect unless walking. Large car trapped in narrow streets when there is a much safer and better route not identified at Estremoz or on the Sat Nav
nice setting, helpful staff. it needs a face lift. rooms small, furniture worn and the a/c wasn't effective ( working at all) in the 97 degree temperature. Dinner was ok but nothing to write home about.
We were surprised that an hotel could perform at all with the small level of activity that we encountered during our stay. It may be that the Hotel lives off tours and that the guests were out for the evening that we spent there. Service is helpful but a stay in an apparently empty hotel is not exciting. Thanks for your interest. J.E.Triay
We were very impressed with the history of the building and the tranquility of the location. The interior had been very sympathetically moderised to a very good standard without compromising the authenticity of the buildings.
Our second visit (the first in 1999) We returned for the ambiance, the tranquil, scenic setting, the successful conversion of an historic, attractive building into a stunning, modern guest hotel. The breakfasts were bountiful and excellent, as before.. the weather was perfect The dining food service was disastrous, inattentive, over-priced. During lunch on the day of our arrival we were the only four guests. We waited 90 minutes for our food. Two entrees (pasta) were inedible (probably forgotten in the kitchen).We were given credit on our bill. a third entree: four spears of (burned)asparagus and three filled mushrooms was over-priced at Euro 13.50 Likewise a couvert charge of Euro 4.90 each was excessive.We canceled previously made dinner reservations, and went to the village.
Highly recommended. This converted convent is lovely and the staff was extremely generous and helpful. They spoke English and the hotel is a great base to see Evora (15 minutes away by car) as well as the many prehistoric sites in the area west of Evora. The deconsecrated chapel is completely lined with azulejos and the modern art hanging throughout the hotel makes a nice contrast. No.
Excellent staff, good swimming pool, great grounds to walk arround, fantastic breakfast. Dinner at night too expensive for the quality with cold plates and cold vegatables, the carpet in our room had curled up and we tripped over it a couple of times
Good location, very nice combination of old and modern, friendly staff, large common spaces Some details can be improved (for instance, cleanliness of the window of the room, damaged room lamp that was not substituted after request)
The hotel itself and the rooms were beautiful and quite comfortable. Lovely views. Delicious buffet breakfast. The prices at the bar were very high (7.50 euros for a non-alcoholic juice mix).
Really nice staff and very quite hotel.
General cleanliness, adequate equipment, good bar, good breakfast, polite and service-oriented personnel. The minibar prices are too expensive.
Helpful staff. The restaurant had excellent service and decor. The price was quite good considering. However the choice was limited to stone at the table cooked meat. SHower did not work so I had to take a bath instead.
pleasant atmosphere, calm after hard drive, good restaurant.
Good price, excellent service
Very nice hotel and wonderfull breakfast, the best I meet during the holiday. Nothing
friendly staff, price very reasonable the bed was too hard
the staff were excellent and extremely helpful and this was the highlight of the stay at the hotel. nothing- everything was very good
English spoken. Quiet rural setting. Made it easy to tour countryside. Handy to main roads No
Nice place, with good conditions A bit far from a city
Very quiet Unable to have food at lunch time. Quality of dinner was disappointing
It was a lovely relaxing place.
The peace and quiet, the quality of the establishment and attention to detail all made for a perfect short stay, the next visit will be for a longer period.
The place, a small alentejo rural museum
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I liked the peace and quiet and the staff being friendly.
The grounds and facilities of the hotel were beautiful. The rooms are simple but quite adequate. The one English-speaking staff person was extremely helpful and went out of her way to help us several times during our stay. Breakfast was lovely and ample. Nice to have restaurant on premises since hotel is in rural area. Dinner was very good the one night we ate there. No late night/overnight desk personnel so not clear what would happen in case of emergency. Not accessible without car.
Staff friendliness, calm and relaxing location, served food and wine list. Garden equipment needs maintenance, restaurant menu variety and wine list presentation.
Facilities are very nice and look brand new, decorated with very good taste. Extraordinary service. Location is a downside (small village with no attractions, not that close to Estremoz), but this is compensated with the wonderful facility. Indispensable to have a car.