Would you like to save as your currency permanently or for this visit only?
no wireless even though the room suggests its complimentry
We were allowed to check in early for a wedding, guest services even googled directions to the wedding location. Room had fridge, micro, ironing etc and a very good breakfast. A budget hotel located conveniently for biking the Welland Canal and to visit the wine district. Bathroom was tired, could benefit from reno.
A very good experience making the commencement of our visit to Canada memorable. The continental breakfast was an additional bonus. No lift to upper floor.
It's proximity to my work !!! The wireless connection was so poor I could not long on the server.
The room was very clean and the staff was excellant.
Attended a conference.
I need working wifi when I stay at a motel, and this hotel didn't have it. Everything else was adequate, but they claim to have Internet/wifi and it was unusable. I'm fairly certain it's a modem issue, but when I called the front desk the reply I got was, "Well, it's working for me". Rather than admitting they have outdated or non-functioning wifi, they tried to imply it was my laptop or user error that was the problem.
The staff is nice and friendly. The breakfast is good. So much noise! You can hear everything, the highway, people above you, people in halls all night long. The rooms need to be vacuumed and dusted. The pool is freezing cold. The peep holes in room doors are stuffed with Styrofoam. Not the nicest place.
Our first night was on the highway side and we found the room very noisy, but the staff moved us across the hall and it was very quiet. The noise level in the more expensive rooms, the suites should have been placed on the lake side of the hotel.
My kiddos enjoyed the pool and the waffle maker. The front staff are the first contact that people have with the hotel and the day staff the was there on Sunday May 1, 2016 were seriously lacking!!
Very convenient to the conference we were attending. Close to restaurants too. Wish they had also had conditioner in the room / not just shampoo. Great breakfast in the morning. Beds were very comfortable.
Great value for the price. A good, basic hotel room. Good water pressure in the shower and plenty of clean towels. Coffee, fruit, muffins, bagels, waffles, cereal, etc. free for breakfast. Very convenient location on the highway; close to food and lake. A bit noisy during the night (can hear conversations at front desk, pipes, etc.). Inexplicable beeping noise one night around midnight (not the alarm clock).
Hot tub THE smallest rooms I have ever stayed in. Basically barely enough room for the beds.
The pool and whirlpool were nice. The breakfast was average - not stellar.
Location to Grimsby where I was at a running event Not this time. Last time was noisy due to a party; all quiet this time.
Right along the QEW Highway. Easily accessible. The breakfast was not as good as some other hotels we stayed at. The staff advised they would be changing the breakfast area in the near future.
This guest did not leave comments about this hotel.
It was clean and had all the amenities I needed
Location is excellent for my purposes. And so is the price. Have stayed here often; this time, unfortunately, I left a bottle of champagne in the fridge to celebrate my marathon race. The fridge malfunctioned and froze the bottle and it exploded. Not too happy about that.