Pros: the crew was very attentive and was good with the customers. have no complaints there.
Cons: the international flight was good bu the choices of movies and music left a lot to be desired.
Jan 04, 2016
Pros: New boarding system of putting your hand luggage on ready was good.
Cons: You have to pay for food and entertainment even though flight over 4 hours.
Oct 25, 2015
Pros: Everything best airline I've ever flown with great job
Dec 29, 2015
Pros: The crew were wonderful.
Posted by: Anonymous,
Dec 07, 2015
Cons: The in-flight entertainment system wasn't working well, and the flight was fairly bumpy (obviously something the airline couldn't do anything about)
Dec 13, 2015
Pros: Food was good, staff friendly
Cons: Chairs weren't as comfortable as deltas
Nov 10, 2015
Pros: A safe crossing over the Atlantic!
Cons: I queued at the Virgin Atlantic departure desk only to be told I had to walk to another terminal (the farthest one away) to queue for Delta Airlines. There was no mention of this on my e-ticket. Had I been elderly or unwell I would have been very upset. Delta is really the poor relation and does not even begin to compare to the journey I had to Boston on Virgin which was fantastic. Very disappointing but I was delighted to get to Heathrow safely.
Posted by: Anonymous,
Dec 28, 2015
Cons: This was actually a Delta flight (code sharing). The airplane was very dirty and the seats were uncomfortably small. I am 5'3" petite lady so I can't imagine how terrible the flight must have been for others. The meal was awful but I don't expect anything these days.
Delta a disappointment
Dec 31, 2015
Pros: Courteous flight attendants; good cockpit crew
Cons: Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat.
Feb 19, 2016
Pros: Everything was excellent. Food, service, attendant, on-time etc,
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