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good location, stylish rooms (on the renovated side), excellent view to the lake, very nice spa-use of organic cosmetics overpriced rooms
staff, breakfast, a very good business hotel. that the swimming pool was open for everybody.
Each of the rooms had fantastic views over the lake. The food in both dining areas (breakfast and dinner) was first class.
The service of the hotel reception is excellent and the room service gourmet. we were wondering how they can have a chef at the kitchen the whole day long. Really tasty. And not expensive. Welcome fruit dish on the spot and wonderful lake view from balcony.King size bed and spacious room and bathroom. To be recommended.
Facilities, grounds etc. Real nice pool and gym. Beautiful view of the lake. AC did not work properly despite my complaint. The front desk clerk came to my room around 8 pm after I called. He was not a mechanic. He said it was working properly. I said it was not since the room would not cool below 30C and that I had it set for 24C. It never got below 30 C the entire night.
Beautiful view to the lake and the surrounding, comfortable room and bed, easy parking, good breakfast. Our rooms (we travelled with friends) were in one building and breakfast was served in a nearby disconnected building, which was not so comfortable as it rained.
The hotel was not expecting us. The hotel environs were unattractive
Very friendly people, willing to help, hotel is very new, rooms were nice and comfortable A bit noisy, surroundings were not so nice, small breakfast buffet
quiet, politeness it's dificalt to park a car
Everything! Amazing staff, ever so helpful, nothing was a worry, room was amazing! Nothing, everything was perfect
Beautiful building, nicely decorated room. Friendly hotel staff. Good location in Kastoria (close to the seaside and the Byzantine Museum).
everything above average. very friendly and extremely clean. beautifull design and elegant furnishings.
It was a perfect little hotel, the staff was very helpful and friendly and everything was clean with attention to the detail. I recommend it 100%.
The cleaness and the attention to each guest
very nice and confortable, beautifull design, friendly owners
very pleasant staff and very clean - nice view of the lake - family run and very helpful hard bed!
Residence was very good. Staff was kind, services were satisfactory. It is a new building with new classic design inside and everything was clear. Place is quiet, no noise from the road. Breakfast could be better
Our stay in the hotel was excellent in any aspect.
Kind and helpful staff, clean and comfortable room, quiet location overall an excellent choice if visiting Kastoria Nothing to complain about
the rooms are too small for 4 star hotel
the Hotel has been recently redone very modern and nice The a/c cannot be regulated,the shower leaks on bathroom floor,they enter the room without knocking,there was no laundry/ iron available, they got our booking wrong and called the morning before departure to vacate the room,incorrect time for breakfast the first day(we were reimbursed) and the last day we were served cake with molde on it, the final bill was incorrect and no apology
small rooms, very noisy when other people are passing your room,breakfast very poor,internet signal very weak
To be so close to the town centre Poor parking. Very difficult to find - no sign outside hotel.Room tiny badly designed. Dreadful breakfast - cooked at 7.30 when breakfast started at 8. Cold fried eggs, omelletes and bacon just awful.
Location Terrible. The rooms were very small. The staff spoke very poor English. It's a 4 star hotel and they didn't have iron or laundry service. They also tried to make us move on the second day to another room cause they had entered the wrong dates into the system. Also they gave us wrong information about the breakfast times, which made us miss it the first day
Nothing Dirty rooms, very small space, poor breakfast, awful bathrooms, staff is not available when needed.
the design of the room we stayed in was very original. We loved the cookies and the bottle of wine in our room to welcome us. It was clean and comfortable and there was a personal touch everywhere. The lady at the reception payed extra attention to make sure we were happy and she was ready to suggest various places to visit in town. The map offered in the room was also an excellent idea. The breakfast was one of the best I've seen. there was originality and personal care in everything! The bathroom in our room was not as private as I would have liked since the glass door and curtain separating it from the rest of the room did not provide enough cover. I guess if there was thicker glass that was not see-through it would have been more comfortable.
the hotel is extremely cozy. I would also like to comment that the breakfast buffet is one of teh best I have ever seen, considering the hotel size.
From the outside, this looks like a beautiful old house. The house has been gutted and now has extremely tiny and cramped rooms, garishly decorated and definitely overpriced.
the rooms were too small
View of lake, very helpful staff, real fire in the fireplace, Christmas decorations, available parking, wireless internet no
Staff extremely helpful and polite
Nice view trough window, we could see lake, nice dinning room, romantic music all was good
location,hotel staff,value for money no
Very nice family hotel, staff is very kind,nice lake vieu from our balcony,breakfast till 12 o`clock for late sleepers!The young owner is a very interesting person nice to speak with him. Maybe somes changes in room`s decoration
Nice room, parking on site possible, free wifi in the room The gps location in booking.com is very inaccurate. The hotel is at least 500m further down the road from Kastoria. No breakfast included.
very frinedly hotel staff, good location
Location and staff were great. No air conditioning
VEry beatiful view on the lake No russian tv
great view, good price - value relation
The location. No.
good for 2 nights
Although I made the reservation by visa and in the info about the hotel it mentioned that they accept visa they didnt have a visa machine to charge my card and I had to pay in cash. I was left with no money after.
Good place for 1-2 nights. Excellent location, 1.5 km walk from the center. Near to coffe's and bar's. very friendly stuff. the room is small but ok for a couple. Old beds. Very small balcony.
I could see a very nice landscape. The parking of the hotel.
location, view poor breakfast
Excellent position, close to the city center and to the lake. Friendly personnel. Wireless Internet available in the room, free of charge. Good breakfast. Noise from the street.
very helpful and friendly staff; good value for money; good location in city centre rooms not very clean; poor breakfast
I can only recommand - polite and English speaking staff, perfectly tidy room and internet access available. Not in the middle of the main road, therefore silent but at the same time close to the center. No. It was a very pleasant stay
Location of the hotel was outstanding and the friendliness of staff very good and helpful. The room we had was a good size. Overall I would stay again as the price was fair. The breakfast could have been improved by regularly checking to see that the water for tea is hot and that the choice and selection for the breakfast is increased a little. The bathroom needs to be cleaned up considerably. Grout between tiles is dirty and old and detracts from the rest of the room.
Location overlooking the lake was excellent. The breakfast was simple but good. The staff was excellent.
Comfortable room, nicely decorated with a miraculous view to the lake. The breakfast was great and the hotel staff was very polite and helpful.
The hotel is done in the traditional style of the area and has a very nice original feeling. The view from the room balcony was just breathtaking. The couple running the place could not have been more helpful and I especially appreciated the fireplace in our room which completed the enchanting atmosphere.
Good location Bathrooms have to be improved
Central location, but quiet with friendly helpful staff who had some knowledge of English
The breakfast was good and ready at 6 AM. Close to the city center. Triple room didn't have a mini refrigerator. Double rooms have one.
I really enjoyed the room, nice place, clean, average comfort, good service, very good quality / price ratio. Maybe design, is little too conservative for my taste. Anyway, is good as family hotel.
we liked it no
Very clean and tidy sheets, a large room, a cool balcony with a nice siteseeing. The breakfast was very good with plenty of food and a very tasty juice. It definitely worth his value for the money payed
The location was great very central. The staff were very helpful and did provide anything we needed. The state of the rooms were very poor alot of things needed repairing and the rooms and bathrooms were very basic. There was no TV and no small refrigerator to place a cool drink or just some water as it was 35 degrees and with children this was a disaster. No airconditioning. The walls in the bathrooms were falling apart and were plastered together with cement and the air vent was visible to the next door neighbours bathroom. I really dont think it was worth the money.
very friendly staff, no aircondition.
wireless internet connection poor breakfast