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The facilities were generally good: big clean rooms, a nice spa steam room and cooling pool, quality furniture, front desk very helpful (w/ good english), close to town of Vogogna where very good food for very little money can be had next to church in town center. Price was good for 3 people in triple. Had difficulty finding it (is next to freeway, not in Vogogna). Only 6 of 9 TV channels had acceptable reception. Location is far (20+ min) from 'happening' areas along lake coasts. Spa facilities good, but massage and scrub was hurried...not done particularly well. Dinner appetizers very good, but main course underwhelming, esp. for price. Overall, OK, but not great.
Could find no fault with this hotel.The staff were very helpful and the rooms were second to none. The modern design was very tasteful. Loved the pool and jacuzzi on the top floor giving mountain views.
great staff make sure to take the right exit
The location of the hotel the restaurant - very big and cold!
Excellent standard and very friendly staff, great breakfast
Quite rooms, free parking, good for a stop over close to the highway, the hotel feels more like a nicely refurbisched motel Hotel staff was unfriendly. The hotel did not meet the expectations to be a designer/SPA hotel. It is nicely decorated but more suitable for a stop-over or a business meeting/conference close to the highway, than for passing some nice days close to the Lago Maggiore. The spa is rather dissapointing as is the breakfast and the location in an commercial/industrial area.
Poor location. This is not a hotel i would recommend.
a nice hotel with wonderfull staff. Rooms are nice and big The aircondition was working very poorly in the rooms
lovely location high in the valley in the alps .nice pool and leisure facilities the sing posting off the main road is vitually impossible to follow
all was excellent No
a truly "Grand" hotel, very spectacular museum-like design, full of artefacts and ambiance. Restaurant rather expensive but very good, staff helpful and efficient. Close to Stresa beaches, shops and restaurants I think it is applicable to all the most expensive and renouned hotels on the Stresa promenade. Lake - facing rooms are exposed to the noise from the road (which isn't very busy, but an occasional bike makes quite a sound) and those garden-facing -a train which is not quite close but the noise reverberates from the mountains, so we chose to sleep with the door closed and the air conditioning switched on on the last day. These are however minor problems compared to the grandeur of the experience.
Incredible view of the lake and mountains. Great locatio in Stressa. Absolutely one of the best in Italy.
Have stayed in many other Stresa Hotels ,this is the best by far..at a price The rooms do not have tea & coffee
It was wonderful to experience a few days of grand "belle epoche" style. The staff was friendly and helpful, and we had a nice stay. I wish the lighting in the bedrooms was better for reading. The bedside lights are not great for reading. Since it was raining for most of our stay, this was important.
Our stay was wonderful! We were upgraded to a gorgeous room overlooking the lake, however, all the rooms looked superb. We were a very short walk to the city center and could see the islands on the lake from our balcony. The boats to the islands were also close by. The staff at the hotel were more than outstanding and when our car broke down they completely took charge and helped us get a new car. We had a great facial and massage in their lovely spa. I couldn't say enough about this great hotel. It was a fabulous and I can understand why Ernest Hemingway wrote about it in "Farewell to Arms". The perfect start to our Italian vacation.
Comfortable room.Good location.Attentive staff.A very good staging place to make day visit to other lakes. None.
This hotel is 1st Class!
We enjoyed the location, the scenery, the people, and food of the area. The hotel was centrally located and open at the time we were visiting.
The hotel has an unique and wonderful atmosphere. The room was very comfortable, clean and beauifully decorated. The staff (both in the reception and the staff in the restaurant) was extraordinary friendly and helpful. The food and service was excellent. The spa facility had a sauna and steamroom which looked very nice but was unfortunately turned off for most of the time so was not able to use it - which is a shame as the spa is very nice. The pool was open though.
The decor is wonderful, location for the lake & town are excellent. I booked for October by mistake, but the reception staff were very understanding when we arrived a month earlier in September! They gave us one of the best rooms with big veranda, but one of our dogs got on to the stain glass room. It was a talking point of our stay! The price was fair for the quirkiness, but the full price is quick high.
The hotel was impressive and very well maintained with a fine swimming pool. A good location in Stresa. The hotel was very good but I have the following comments: the room was very small but still comfortable there did not appear to be any bar service in the pool area - it would have been good to have the opportunity to have a cold drink (delivered)whilst enjoying the pool facilities
Location is excellent, the pool and garden are great. The restaurant - too many not-so-effective waiters, average food.
Good location, nice staff, good food, good parking facilities, garage. The bed was too small!
I liked the location of the hotel, the helpfulness of the staff, the breakfast and the room. I didn't love the location of the room in terms of a limited view.
Isola Bella+Isola Madre.The old part of Streza.Visiting the north part of Lago Maggiore A small room under the roof-hot! no A/C during our stay.
The hotel felt very traditional and grand. the decor was fantastic and the facilities excellent. Would have liked tea and coffee in the room
The staff was very friendly and helpful. We had a great view over the lake and the hotel was in an excellent position.
Situation beside lake, with view fron window and balcony. Price of breakfast.
Beautiful design and internal fittings. Views of lake and mountains superb.
the view ,kind personel a bit expensive
The setting was marvellous and the rooms were wonderful. The price of breakfast was extortionate a family of 5 is not going to pay £25 per head.
Excellent breakfast choice and lovely views of the lake. Swimming pool Guests were a bit lost with all the conference guests taking priority
Spacious hotel, well decorated,good evening meals various and abbandant.
Swimming Pools very good, breakfast good, gardens lovely. Drinks in the bar very expensive - charged 7.50 Euro's per day for parking when street parking plentiful outside
Location, layout, size Hotel charged for bigger room which was the only possible when I booked thru Booking Com. And gave me a smaller room of cheaper category! They shoul have given a refund of 60-70 €?
Wonderful location on the lake front, surrounded by mountains. Next to the boat stop for easy access. Food at the hotel restaurant was excellent, would recommend half board as local restaurants were dissapointing unless you go further afield. Staff were always friendly and helpful. The single room, had a good lake/mountain view and was well appointed, with a balcony too.
Impressive hotel in a superb location. Spacious room with large bathroom. Excellent indoor and outdoor swimming pools with towels(although thin) provided. Next to ferry that goes to different islands and towns. The breakfast at 25 euros was too expensive, we ate breakfast around the corner in a little cafe. It would have been nice to have more information on the hotel restaurants, bars, opening times, prices etc in the room information pack, we just had a room service menu.
Superb location & lakeside facilities. Very well placed for the town and for boat excursions. Daily invasion of couch parties - 9 coaches one night! We do not expect or wish evening entertainment in a luxury hotel but it would have been nice to have a pianist playing the usual pleasant background music.Private guests in the minority. Junior suite was disappointing - rather an 'attic conversion style'
swimming pool and related facilities
The reception staff were friendly, efficient and helpful. The restaurant staff run a very impressive facility to a high standard, The view from my room was wonderfull and breathtaking and will remain the abiding image of our holiday. The room cleaning staff were very helpfull and work hard in keeping the rooms fresh and clean. Yes, the cost of using the Internet facility is the most expensive I have ever seen anywhere in the world. It is disgracefully slow and in my opinion borders upon being unusable.Twenty Euros for one hour is disgusting!! Either the Hotel or Swisscom are ripping off the Hotel patrons outrageously. It leaves a lasting bad memory of an otherwise very good hotel.
The staff were helpful and friendly. The room had a great view of the lake and the breakfast was very good
I like the location and the vue over the see. Yes that the room vas very smal
Excellent hotel wonderful view.,nice!!
I was there so short time, so i cannot tell
the staff at this hotel were wonderful especially Angela the receptionist who was a mine of info the room couldnt have been better fab views very clean breakfast each morning great a five star experience we will be returning a s a p
The hotel atmosphere.
friendly staff who spoke English only buffet dinner available. No wine in the minibar. Pool outside and you had to cross the road with heavy traffic to get there.
Nice hotel, not overwhelmingly luxurious, or large, just right for our taste. True 4 stars and in off season good value for money. Probably the most enjoyable in a trip that took us from Italy through Switzerland, Germany and France. Street noise as we were offered lake view room, but the heat in the room to high and we slept with the window open.
Location in Stresa
Near the train station, breakfast, and could walk most places Front desk employees when in the concierge services could be more helpful and answer questions in greater detail, especially if a traveller is new to the area and new to Europe's transportation modes.
Location and view to lake
Everything there is excellent; the lake view, restaurant and rooms Not a thing
A very nice and supporting atmosphere, caring staff, they even run to the railway station to bring you the left colledge ring. Bath, brilliant view to the lake. -
It was great. I would return. Perfect location, modern, and clean. Pool is across the street and right on the lake (better since you are in Stresa). They accomodated a family of three with an upgrade to a junior suite -- making sleeping arrangements comfortable for our adult son. It's hard to find a room for 3 with comfort!
Excellent, no problems at all. Price could be lower for multiple nights.
being welcomed by professionals; great assistance and service; wonderful food; comfort; spa-massages swimming pool area too noisy due to nearby busy road, unfortunately this cannot be changed... They have a nice tennis court, but it is abandoned, a real pity.
the luxury, the decor and the amazing views of lake maggiore nothing i did not like.
Smart, professional staff and relaxed, friendly atmosphere.
I absolutely loved the view of Isola Bella and Isola Pescatori. It has the best view of any hotel in that region! Gorgeous! Didn't eat breakfast in hotel...to expensive! I'm sure it was good though.It would be great if they offered a continental breakfast for lighter eaters that was included in the room price,
The hotel decor was fabulous. The restaurant and bar staff very friendly. The beds were a bit on the hard side.
The care and attention of the dining room staff, the ambience, the excellent service of the shuttle bus drivers. Rather poor pool service. I.E. they seemed to decide whether anyone would use the pool rather than the customer. We had to collect own mattresses and towels after exploring under hotel. The request to reception for help was answered by "immediately" which never came. Admittedly the weather was doubtful but still felt we should be able to use pool if we wanted too.
Excellent hotel staff and srevice all around. Typical of Europe rooms were small,not like viewed on website.We did not get the class/level of rooms we paid for with no remedy from the hotel,this was a real dissappointment.
I liked the location of the hotel on the shore of Lake Maggiore with the view of the Borromean Islands front and center. The furnishings and finishes in the hotel were excellent. The staff was very courteous and helpful. The bath was cramped although it included a toilet, bidet, double sinks, shower and jacuzzi tub. The room was not spacious either but the furnishings were very nice.
The hotel had a warm ,comfortable atmosphere and the staff were professional yet friendly.they accomodated our needs very well..nothing was too much trouble.dining room was excellent.room 105 stunning view The swimming pool is outdoor,i cant remember noting that beforehand.there was some confusion with booking appointments for facials etc.we would have liked the courtesy car to have run more frequently at peak times but were happy that there was a service.these are very minor comments!
What I expect from a hotel that it should be. Every thing was good.
My room with a view onto the lake, islands and mountains in the background. The staff were all very friendly and polite and were encouraging when I spoke in Italian. The bed was not very comfortable and the pillow were like a rock.
Very nice location, recently renovated structure, warm and helpful reception.
Room was large with nice lake view, good bathroom, and very convenient for ferry. Free parking is easy to get. The Pallanza part of Verbania is more peaceful and family oriented than is the Intra part. Lack of comfortable chair(s) in such a large room was a bit hard to understand. Play area for children right in front of hotel (too much noise in afternoons).
Excellent room, view and location, immediately opposite the ferry terminal. Parking is free outside the hotel (if you're patient), or there is hotel parking for a charge. The hotel is newly refurbished and the rooms are large and elegantly furnished. The staff couldn't have been more helpful. We will definitely return.
This was our first trip to Italy and only for 2 days (while on holiday in Switzerland) but the hotel San Gottardo was easy to find, excellent quality and very centrally located, the staff were very helpful, friendly and spoke good english. Our room was spotlessly clean and had a lovely view of the lake. We chose to eat at a resturant down the road because we wanted to experiance as much of Italy as we could in our 2 days but the food in the hotel looked very good. I would recommend this hotel to every one and hope to stay there again for a longer holiday in Italy.
Proximity of hotel to island ferry, helpful and friendly staff Noisy air conditioning unit from building next door. Only affects rooms on western side of hotel
Friendly service and beautiful room.
Helpful and friendly staff our room was changed as soon as we had problems with air conditioning clean room with good view of lake The only negative thing was the restaurant. No prices listed. Food was expensive for quality and presentation. We paid 35 Euros a head plus wine for food which wasn't worthy of a canteen never mind a 4 star hotel. Cibo di scarsa qualitã . Non consiglio nessuno di mangiare qui.
Very friendly and helpful staff
The view. The menu items available in the main dining room.
the water in the swimmingpool was to cold
The lake location was wonderful and the staff was excellent. We booked for one night, stayed for 3. We didn't like, .......that we had to leave!!
The room Dining.- Food value/quality does not match hotel emitities
La situation au bord du lac, le buffet du petit déjeuner, l'ambiance générale. The mattresses and pillows were much too hard! Internet service should be included in this category of hotel.
The hotel was indeed in a splendid location; our room had a lakeside view which was quite stunning. The service and attention at the reception was first class, the pool and the sun terrace were lovely. We were astonished that during dinner Italian radio was the source of musical entertainment - not at all what you would expect in an hotel of this category. It seemed to cause consternation when we asked for the volume to be lowered as the speakers were right above our heads!
the room was very nice, staff friendly,the location directly on the lac, breakfast,the coffee not good,
The lake view breakfast was expensive and the choice poor for this money.May be it's because it is now the end of season .
Lovely hotel, location fantastic, large rooms and staff helpful
Fantastic Hotel! Everything was very nice. We had a family of five and were given two adjoining rooms with views of the lake. Be aware that not everything is included in the room rate. We had to pay extra for breakfast, our pet and parking. It was worth it and we weren't surprised.
Comfortable room with good quality breakfast including extras like fresh orange juice. Nice interior to hotel Noise from busy traffic and from bars nearby.
Location on lakes edge and proximity to town centre; responsive and friendly staff; availability of secure parking.
nice owner, helpfull not a good bar
The staff were very friendly and the hotel was really good value for money. Everywhere was clean and well looked after and the service really good
Location of the hotel and views from the room. Parking was expensive and breakfast had limited selection.
Helpful staff. Locality. Decor of rooms.
The staff were wonderful and the rooms comfortable. Breakfast was great. Overall a clean, cozy place to stay. Parking was a bit expensive.
The breakfast buffet was very good and the staff was excellent you need to pay for parking the car
Hotel was very good. Room service (cleaning etc) was excellent. Also breakfast was very good. Good location and good parking possibilities. Value for money.
We like the breakfast , very good!
Location to Stresa was good The Matre de in the restaurant was a very arrogant man
The air conditioning was not on when we arrived and our room felt quite cold and damp. After speaking to the management, we were given a fire and the air conditioning was eventually turned on throughout the hotel
Staff were great - many of whom spoke English. Room was large, airy, bright, very clean. Excellent location in Stresa, & easy to park car. They have a open air panoramic roof top - the view from there is stunning. The lobby area is great as there are a few different places to sit and each has different feel. Breakfast typical continental menu and nice. Great Hotel! Our room had a balcony with a sideways view of the lake which was still OK, but not as nice as a full front-on view. But nothing else to complain about at all, and positive points far outweigh this one negative point. If booking, ask for full front facing view, and ask for room on 3rd or 4th floor - best place for good views. Some rooms on lower floors are overlooked and view restricted.
All the staff were very helpful and the Hotel was decorated with excellent paintings The choice and standard of food did not come up to the high standards of this fine hotel
The views were fantastic and was quiet and peaceful, the short walk to town made an enjoyable evening stroll
Good location. Near Stresa center. Near lae.
Location was very good, Parking was good and free, Staff was very helpful. The food in the resturant could have been much better!
Good value for Money, nicely kept hotel and facilities
Room with terrace and view on the lake and the mountains was superb. Breakfast was great and plentiful. Staff and decor are very classy and the hotel is 5 minutes from the railway station by taxi. Everything was great. Stay too short.
the fact that it was a family run hotel and the family were there
Very friendly staff always ready to help. nice facility. no
new, clean rooms no minibar
We have got an upgrade and lived in Pallanza hotel, which is just 50 meters from Belveder and managed by the same team. The hotel is very nice. It's pretty hard to find a parking place even in the low season- in the evening all free parking are taken by the visitors of the restaurants and bars
Nice location on the promenade. Friendly staff.
Excellent location, good air con Parking difficult to find
Right next to Lake Maggiore
This was our second visit and we were not disappointed by chosing to return. We would choose to stay there again when we return to the area.
We loved the location and our room was very large, quite basic, with 3 large aspect windows + balcony with unbelievable views and overlooking the ferry terminal. The only thing we were unhappy about was that the beds and pillows were very hard so it was difficult to sleep.
Nice people, clean, comfortable room. Quiet (at least in mid October). Wonderful view of lake. Ate one dinner there -- dining room staff seemed rather inexperienced and distracted. Breakfast was separate for 10 euros; didn't try it. TV channel selection very limited, only CNN in English (but there seemed to be some sort of "premium" option.)
the view was breathtaking and the staff was very welcoming
Charming hotel, friendly staff, gorgeous view and excellent location--just steps from restaurants and the ferry landing. Beds and pillows were firmer than we are used to, but we learned on checking out that if we requested they'd change the pillows and even the mattress. Staff very eager to please--rare in Europe.
The hotel was lovely, staff very helpful and pleasant. Beautiful views of Lake Maggiore and you are right by the lakeside once you have crossed the road. The breakfast was too expensive for what it was.
Very polite staff
Visited the islands on the lake The facilities (or lack of)
Closeness to the lake Nothing to dislike about the hotel
Love the view from the bedroom, the location and the little village of Pallanze Did not like the fact that the airconditioner is put off in the middle of the night.
Staff were delightful - warm, helpful, genuinely friendly. Airconditioning didn't work properly and "laundry facilities" were a laundry service (expensive and unsuitable for our time requirements) rather than washing machine.
Outstanding service - friendly and welcoming. An attractive well maintained building with character in a superb location - views of the lake and surrounding mountains were unimpeded by lakeside traffic found in other parts of Laker Maggiore. The room was over-heated. This was rectified after it was brought to the attention of staff.
Beautifully situated by Lake Maggiore centrally in Pallanza with lovely lake view and plenty of choice of restaurants very nearby - peaceful and quiet. No safe in the room and little information about the hotel services in the room.
Wireless network would have been nice.
The hotel is lovely, with rooms up a tiny alley and seperate from the main building, but still in close proximity. The rooms are decorated with little murals of flowers or birds and the bathrooms equipped for elderly people. The diner and breakfast were delicious and the view from the terrace of Lago Maggiore is magnificent. The staff did not speak English very well, but their German was sufficient and they were very helpful in any way they could be.
Close to lake, Price interesting, TV LCD I paid for a double as mentioned in reservation form and I sleep in a tiny room with a single bed. Hotel is noisy because it is close to a church. Besides, whenever people are not careful with door closing, it creates lots of noise.
The buffet breakfast because my son and I only enjoy continental food (brioche, bread, honey and fruit juices) and the choice was excellent to meet all needs. One could have breakfast inside or outside and the hotel itself is quaint and, upon appearance, delightful to look at, but ... our room was just not up to scratch, and having been in many other hotels, and having spent less than 70 euros for much better accommodation, my experience was not good at this one. Yes! The room was stuffy, small and every time someone else in the block where the annex room was (we were on the ground floor outside of the hotel) moved a chair or closed a door it could be heard loudly. Needless to say, I didn't fall asleep till after midnight because of the noise from other residents. Also, the ad stated 'free parking' but this was public free parking! And not free parking at the hotel. In addition, despite wifi being available free of charge I couldn't access the internet on my laptop despite having had no problems with wifi anywhere else (Austria in the Alps and in Malpensa and in many other places last year). This was the only place where I simply couldn't connect my laptop and the owners were unable to assist.
The breakfast was very good, a nice view at Lago Maggiore, free Wifi. It's difficult to park the car nearby the hotel and the rooms are to small. We missed the minibar.
relaxing atmosphere, pleasant staff and good food
Excellent view from our room Noise until early hours of the morning from the neigbouring club. no air condition in the rooms. no elevators.
Nice position for a good breakfast on the nice balcony,the staff are very kind and the restaurant serve novell cusine, good and tasty, raccomended place!
the fantastic views, friendlyness and helpfulness of the staff and the food in the restaurant The hot drinks machine we had to use at breakfast I could not get a decent cup of coffee
Staff very unwilling to give much site-seeing info. Our waiter in the restaurant was very rude. As a result of this, we chose to go elsewhere for dinner the 2nd evenign of our stay.
Very friendly staff, beautiful location overlooking the lake with views on the mountains. Need to book a lakeside room. Real Italien atmosphere. Staff speaks english, french and italien. Super hotel to relax without the children. Speedboot hire and watertaxi over the lake at the hotel. Super! No
this hotel had good reviews and it did not fail to deliver. The staff couldn't do enough for us, especially when we were delayed from the airport and arrived after midnight, the official closing time of reception. they not only stayed on until our arrival at 00.30 a.m. but offered to prepare us a supper of delicious hams, cheeses, bread and drinks for a midnight feast in our room. We insisted they added any cost to our bill but it was a life-saver. the hotel was ideally placed for access to the medieval town of Orta San Guillio, other towns on lake Orta and a half hour drive to Stresa on Lake Maggiore. Visitors would need a car as we did not see any public transport. We would certainly return here again!!
Location, Facilities, room & food No
Position,helpfulness of staff and restaurant
beautiful location! good breakfast dated rooms
The setting is idyllic and the hotel very comfortable and spacious. The food is quite exceptional and the staff are all multi-lingual and attentive. The area lends itself to sightseeing while being itself quiet and peaceful. We had some reservations about safety in the bath.
good location on the Lake. Nice pool and the service was very good and friendly. Wished we had booked another couple of days.
Staying on Lake Orta is stunning. The Hotel is in an excellent location, close to Orta.
Check in, staff, near Lake Maggiore, parking Lack of vegetarian choice on menu, hotel in need of renovation, main area carpets and sun lounges very dirty, very small shower unit, no fridge in room which needed in high temperatures, breakfast was very poor for 4 star hotel, activities offered were far too expensive.
Staff, Parking Paid for upgrade but not told of two weddings being held directly under our room for the whole weekend. Shower unit in bathroom far too small to shower properly. No fridge in room to keep water cold. Menu was very poor and hardly any vegetarian choice, staff member was told off in front of us for booking another restaurant so we could eat. Breakfast extremely poor and very little choice. Pool and area especially sun beds were in a filthy state and starting to look rundown. Not given air-conditioning remote till three days into stay. Hotel starting to look shabby and run down with plaster coming of walls and dirty carpets. All very poor for a 4 star hotel and a huge disappointment to spend a birthday celebration.
great view, friendly 24 hours reception
The view on the lake is fantastic. Restaurant is excellent none
nice and comfortable swimming pool, wide garden, access to the lake. Everything very convenient. Lacks a little charm.
A lovely relaxing holiday.
The distance from toe town and there was no local taxi services
A great place to relax - nice view of Orta lake, clean swimming pool, 2 tennis courts. 3 minutes drive from Orta St. Julio - must see.