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breakfast no comments
Once we found the hotel, it was in a very convenient location, close to shopping, many restaurants, and city sightseeing/culture. Our room was spacious, bright, and clean. It felt good to be there. There was a leak in the bathroom ceiling which we told the receptionist about.
The room is big enough. The lift wasn't working, hence have to use the stairs especially a bit troublesome with small children and heavy luggage. Also we stayed at the first floor near the stairs, hence, it was very very noisy at night. We could hear people walking up and down and also restaurant staff clearing the tables and chairs. It was too noisy that we had troubles sleeping comfortably.
It was a fantastic setting right in the middle of the pretty harbour. It was a very comfortable hotel and the staff were excellent. We stayed as part of a 2 week holiday in five countries and the service here was by far the best.
Having breakfast in the open air overlooking the harbour. Volendam is lovely and the hotel has a great location. The lift broke down almost stranding my colleague between floors. Tea/coffee making facilities in the room would have been welcome.
It was all good. Would have liked tea-making facilities in the room, and would have liked to be able to go to breakfast later than 9.30am
The location is good, nice terras nice for the daytime, very good restaurant, good sevice. No music, closing time very early [ around 10,30 P.m ], boring evenings in Volendam during my stay, bot maybe this was the low season.
Beautiful sea view, big room , 7 min from bus stop Noisy at night time because of restaurant, small covers on the bed,
Beautiful location .....friendly staff,,,,good food. Poor quality of bathroom fittings..... wash hand basin had 3 large cracks which were filled over.
Spacious room with nice view over the Gouwzee. Very new and hence very good state of maintenance. Terrific location. Very good value for money due to low price. Nice staff (when present). Management should realise that running a hotel is something else than running cottages. E.g. for a hotel it is really not acceptable that the reception closes after all expected guests have arrived (reception desk in a hotel has additional tasks over only welcoming new guests), and daily cleaning of rooms should be normal (instead of only on request).
The location. If the weather was poor no cafe or bar facilities within the hotel therefore would have to go out of the building.
hotel is new, clean and cheap a bit longer from the city, bedroom no dark
Location was good near Edam and Volendam. Breakfast was poor.
You can rent bikes at the hotel; the room was big; there's a nice swimming pool. The reception closes at 8 p.m. and you have to give bikes back before that time. beds are not very confortables.
Liked spaciousness, nice bathroom with a bath which my wife prefers to a shower. Poor ventilation unless large doors were left open, making the room stuffy overnight. Lack of keys to lock both patio doors and the inter leading door between adjoining rooms. Luckily the people in the adjoining rooms were friends that we could trust.
Big room, tidy, good location. Hotel reception closed 7pm and 11pm everyother day. No info about this on the website. No extra blankets. No hangers for the towels in bathroom. No fridge in the room.
We liked the location and the decor of the hotel We were not aware that the hotel desk closed at 8 p.m. and arrived at 8:15. We had a hard time figuring out that we were to use a call box and give our reservation number and then someone would come unlock the door and get us checked in. We waited outside for 20 minutes. They were very nice though once we finally got in.
Central location, staff was very helpful. We were not aware that no one would be at the reception when we arrived. The street was not on our GPS and we called the agency that did the booking and they did not give us accurate directions. I feel this is important because the directions they gave us led us to the next town.
spacious rooms, modern, light, airy, nice design 1 Terrible queues constantly for reception - why ever dont you have more staff on? Morning and evening was the same. 2. if a double bed is booked please make the twin beds up as one double by using one large sheet. We asked but this was apparently not possible, although we had booked double beds and not twins. 3. Get fresh air into the landings!! 4. If you really cannot fix a hairdryer into the room then leave a notice saying how one may be acquired. 5. Have some pegs or rails or a chair in the bathroom for used towels, sponge bags etc. 6.In the interests of the environment ask guests to hang up towels that they would like to keep for another day ie dont automatically change them every day - it isnt necessary and harms the world.
Breakfast very good. Hotel staff very helpful No
We selected the hotel for the site and the view. We had no view at all.
Breakfast. Friendly service. Had to ask for the heating to be turned on but was still not adequate. Was a cold and damp weekend. Beds were like hospital beds although comfortable enough to sleep in. No bedlight on one side. Just very basic.
Friendliness and helpfulness of staff. They have made changes in the rooms that I suggested after last year, that gave us more space. The rooms got very warm but i think a fan in the rooms would help
Watching the birds & boats over breakfast, and also from the room at various times. The small number of rooms is also an attraction - you don't get block booked by coach parties! The staircase is far too steep and the treads far too narrow (I can see there is a problem.) I did not come by car, and I do know where I could park, but I see this as a drawback for many motorists/guests
Having been disappointed by our accomodation in Amsterdam. We have found our happiness staying in this hotel in Volendam. The location is superb, view is amazing, breakfast is generous and room is spacious and clean! Suitable for family with children. When checked out, there is no room to leave luggages at the hotel. You have to find an alternative which is not a problem as the Dutch are very friendly and helpful.
good view of harbour no smoking rooms, kept on getting hassled to get out the room before 11.00 check out time
Room and breakfast are clean, simple and fine, just as I wanted. Good value for money. The bar in the hotel in the evening was a bit noisy, however that didn't bother us.
breakfast could have been better,something hot would have been nice. had an evening meal at the hotel which was excellent and reasonably priced .the rather noisy at night .hotel had no facilities for keeping my luggage after i checked out until my flight .
beautiful veiw over the harbour, lovely room. Nice bar downstairs. nice town. Being british tea making facilities in the room would be nice!
First I have to say that the hotel staff is amazing. Very friendly and doing every thing they can just to make your stay comfortable and pleasant. The hotel is very well situated in Volendam and within minutes of walk from the marina. In general this hotel is really what you can calll excellent "value for money". Our room was on the second floor with no elevator, so it was quite problematic to take our stuff from and to the room. As mentioned by other reviewers, it is a bit difficult (even with GPS) to find the hotel at first.
Good location. No window inside the room. The hotel rooms are located above a pizza restaurant and you can smell pizza inside the room...
Modern, very clean, central. No plug in basin. No tea/coffee facility, Sharing one bathroom across hallway with others was not expected, Not single beds as ordered. Not advised that our stay coincided with last night of 4-day noisy, drunken Carnival Festival throughout the Volendam streets below our room. Noise all night from crews dismantling fairground rides and street cleaners. No car park. Very difficult to access hotel during Carnival. Had to leave car 1/3 mile away overnight and carry baggage through the dense crowds of drunk people! Streets deep in rubbish, cups, split beer, vomit etc. Not a good experience.
It's no hotel it's zimmer
The Breakfast, the room and the staff
Close to Amsterdam, right in the centre of Volendam
The two Gentlemen who also run the Restaraunt below the rooms were very helpfull and could have done no more to please me they even gave me a car parking window sticker because car parking is a little restricted in the town. The Breakfast was fantastic even though I am a fried breakfast man this was contental style it was very well presented and fresh and I even got a taste for this type of Breakfast all in all the whole expierence of staying in this establishment is a credit to its owners and the staff employed there. May I take this opertunity to thank them all. well done The Town of Volendam is beautifull and any body visiting Holland and Amsterdam would be mad not to visit this town. It was our intention to visit Amsterdam but this little town had so much to offer that we just stayed there and did not visit the big city. I will be back and that is for sure. Great town. Great People. Great boats. Great Guest houses and Hotels. a must visit place.
Friendly staff, good food, nice room, good position
Small hotel run by the person who owns the Dolce Vita Pizza Restaurant, who was friendly and helpful. Restaurant had good pizza. One problem. The hotel was upstairs from the Dolce Vita Pizza Restaurant and the manager was in Dolce Vita, but there was no sign anywhere to indicate that this was a hotel. We did not know that DV Groep was Dolce Vita and just went in there to ask where the hotel was.
The staff were awesome and met our every expectations. For a bed & breakfast, overall I would rate them outstanding. And the food in the Italian Pizzaria and breakfast was awesome. So overall, I highly recommend it and when in that area will stay there again. Only negative thing is that is it right in the middle of the Vollendam tourist area which made parking a bit difficult, but location could not have been better.