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Good location, food, bank machine in lobby, on banks of river.comfortable room, very clean no
Exelent staff,perfekt location,beauty around,services I like it
The personal was very helpful and friendly. Checking out at 5AM and lunchbag ready without even asking for it. great ! maybe a little bit too many wedding parties, but it was not a big bother.
Nice location in a newly-recreated Prussian quarter near the cathedral. Hotel feels brand-new, iask for a room facing the river as the other side faces a busy and rather ugly street. Service polite but a bit amateurish, this is not a place used to international travellers. Breakfast just about ok for a 4 star but could be a bit more inspiring. I did not visit the pool or the gym.
very nice hotel, i'd like to visit again
A nice European-style hotel with rather spacious rooms, and tasteful decorations. Nice staff. Good location with a river view, right next to the city's main cathedral and Kant's grave and museum. Good and varied menu, an included buffet style breakfast. There was a problem with bathroom equipment of some kind. The carpeting next to the bathroom door would turn soaking wet after each time you took a shower. Though informed about the problem, the staff didn’t bother to fix it during the 5 days of our stay, neither explained what was wrong. All they did was dry the carpet and leave it. On Sunday in stead of a buffet style breakfast we were unexpectedly offered a continental one with much poorer variety of meals.
Great hotel for business trip - new, well-designed, perfect lacation + spa! Nothing!
The meal was very very tasty. The location is really nice, in the center and close to most of city place of inretest. Big free parking
A beautiful gorgeous hotel! There was only one review on this hotel which was quite positive. I had trusted it and I was right. The room is definitely 4 star++. And they have great price for weekend. The rate on this site turned out to be for 2 pax and they lowered it for 1 pax upon check-in (3020>2555 RUB). Totally incredible rate (!!) if you are accustomed to crazy Moscow prices. The hotel is located in Rybnaya Derevnya (Fish Village - currently only 8-10 buildings) which is now (Dec 2009) under development and is promised to become fancy river embarkment. The hotel side is already quite fancy and good for a short stroll toward the Cathedral. A walk to city center is appx 15 min. Sauna complex will open in the neighboring bldg by 2010.
The girl at the reception changed my room to the room with beautiful panorama (to the river) when I asked her. The location is very close to the island of Kant. The room is comfortable. The breakfast is not very good. The coffee machine is cheap.
The linen was good There are no stars at all. No pool, no room conditioning! In summer time the temperature inside the room achieves 30-35C. You have to fill out the form what exactly you will eat on breakfast on the next day. The rooms are very small and dirty. You even can not open a window because the handle is mounted near the ceiling. After 2 days of staying we changed the hotel for Heliopark Kaiserhoff- perfect solution!
Eeverything was very very good. There was just one minus - breakfasts began late&cafe for breakfast was placed outside of the hotel in next to it building so to get there you should go out from the hotel and ebter another building what is not so nice during cold or rainy weather.
Location and services offered (e.g. steak restaurant) only a small thing- why you had to pay 500 RUR to enter adjoining club.
Low velocity of internet connection. At the morning was noise of constriction near the hotel.
Location is good, we can go to the center of the city for 15 minuts
The rooms were absolutely fantastic. Their design, from top to bottom, were modern, clean, and attractive. The comfort of being in my room substantially contributed to my trip. There was a bit of a walk to downtown, although the nearby ponds made the walk quite nice.
wery good yes
The staff was very friendly and welcoming. The room was excellent: it was spacious, light and clean, comfortable. The hotel is a really great value for the money! The only negative thing was that we had to pay more for the taxi, because we ordered it through the hotel reception, although we paid exactly the sum the receptionist mentioned, so it is more a disadvantage of a taxi system in the city than of the hotel itself.
good value for money
Nice Parking. Good choise if you are planning to stay in hotel over night only. Not so good breakfast. Air Condition was repaired after complaining.
staff were very helpful "double" bed consists of two single beds pushed together
Clean, quiet, close to center(15 min), fair European 3 stars hotel
Great staff, mostly English and German speaking lovely Russian ladies, very good breakfast, great sushi restaurant and coffee bar on site, very central location, walking distance to everything, mall with cinema and grocery store across the street, comfortable beds with nice linen, nice shower with small tub, English and German TV channels, business area with computer/internet, currency exchange with good rates, 24 hour front desk, security in front lobby, felt very safe, I would stay hear again the next time that I visit Kaliningrad Restaurant open until 2 a.m. could be noisy if your room is above them, but great front desk moved me to higher floor after a few nights of trying to deal with the noise, which was not horrible, but very noticeable at times.
It was suitable in location When I ask for room with doublebed tha staff told there is no conditioner in room with doublebed. Crazy!!!
The room was really nice. The hotel is situated in the very center of the city with splendid view. Cinema, restaurants and shops are just 2-3 minutes away. Some problems with electronic keys. No hair-drier in the room. We found 2 needles on the floor.
Central location, tourist information office, my room was equipped with an air contditioner Noise from the street woke me up, service in the hotel cafe
Great location, nice and modern rooms, it has really improved since I last visited 5 years ago, although kept its Sovjet atmosphere. Some traffic noise as it is located at the main street, but you don`t mind if you do as the Russians: Drink vodka! :-)
Location! Wonderful district, very beautiful buildings. And breakfast - great!
Personal was OK. Place is quite. Parking of car is easy. Breakfast was really nice and personal, you can order some different foods. WiFi is really good. Its is not new hotel, need some renewal. it was hart to reach inlets (220V). Need more light inside, now it looks a little gloomy. Comparing to EU hotels it doesn't look really nice, but comparing to local Kaliningrad in the same price level it's OK. I have already tried 5 or 6 Hotels in Kaliningrad already, all of them were with disadvantages.
The staff is very friendly and helpful. the hotel (reception, and probably the entire hotel) is open 24/7, and you can ask for a sauna in the middle of the night for an extra charge, if you wish. besides, there's a WiFi available at any time without asking the staff for a access-code The room was pretty clean and nice, however smoked through.
It 's good. It is not typical Russian hotel. The location is perfect.
Very friendly and helpful stuff, very substantial breakfast, a good location, not far from the historical city sights, but you need to take a bus to get to the city centre. Ask for a final bill before hand and check the prices in it, may be mistakes.
Very helpful, friendly, English speaking staff, 10-15 mins walk to centre of town, with an excellent restaurant in the hotel and another right across the road. Clean, quiet, offstreet parking. We needed airconditioning when we were there - ended up upgrading to get it, but it was unseasonably hot during our stay.
The helpful staff, food in restaurant, the good location in the city centre and the secure car park. No
Fresh inside, good kitchen, best price
good location and restaurant is fun and visited by locals, staff in general very friendly. rooms are a bit outdated in deco, don't expect too much, but they are clean