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A very warm welcome and a comfortable feel to the entire hotel. The bedroom was large and the bathroom especially well equipped. Overall a very enjoyable experience.
Acomodation very true tyrolean. The food in the hotel was excellent, Highly recommend. Free internet access N/A
We spent 1 night in order to pass through Austria. This hotel is perfect to do so. Near the highway, but far enough not to hear any highway. Service and rooms are perfect for one night!
The reason why we have choosen the hotel was the location near to the Kristallwelten from Svarovski. Else we would not have stayed at that hotel. The room was not cleaned well. We found stuff from the guests staying at the room before us.
We stopped on our way and found this hotel very cosy with friendly personnel. We had a nice walk through the village, admired nice views and then had an excellent dinner downstairs in the hotel restaurant. We would certainly recommend this hotel. Good value for money.
the missing heating iwas no pleasure the above
Comfort and location are super for stopover on your trip to the Wintersports.
Very clean and friendly hotel, with reasonably good facilities - ideal for guests on business trip.
Except for lack of parking place everything was fine. Breakfast sufficiant, rooms excellent, service friendly.
Location Quite old, maybe they need to think on renovating their washrooms with new equipments.
This is a beautiful hotel not far from Innsbruck. Tucked away in a cute little village which we did not have time to explore but would have loved to. Our room was huge and lovely. Dinner at the restaurant was only 14 euro each and had 4 courses..yum! We loved using the indoor pool and sauna which had views towards the mountains. This hotel was very cheap for what you got, we loved it.
This was an excellent hotel. I was surprised by how good it was given the low price. I paid for a single but stayed in a large, newly refurbished double room with balcony. The two young members of staff who take care of the day to day management are friendly, highly efficient and speak excellent English. Highly impressed and recommended. I liked everything about the hotel. Jenbach itself is not very interesting but this hotel is a great place to stay for accessing the nearby sights.
The view from our window was gorgeous. Very few English speaking staff which posed some hardships on us.
Comfort value room with english channel TV. Free sauna, jaccuzzi n steam bath. Strong free wifi @ room. Walking distance to the lake. Delicious dinner n breakfast. almost nothing
The breakfast is very good. We were not satisfied with the restaurant. Closes too early and we were not good treated.
Very pleasant hotel, comfortable rooms and the attentive personnel
Very charming hotel, not far away from the picturesque lake and ski location. Friendly helpful personnel. I had some difficulties communicating on reception, because only one person spoke English, and he was not working all the time, so I would be glad to have a chance to communicate with personnel in English at any time. Second, the direction which were provided on the Booking.com site regarding this hotel were not exactly right, so I had hard time finding hotel, so I would recommend to check the directions one more time and moderate them. And last, I think if you hotel does not provide shampoo and conditioner for the hair (what of course would be very helpful), it should locate liquid soap not only by sink, but in the shower as well. Also parking space is not very convenient and not enough parking places when hotel is fully packed, but it's not a very big deal :)
The view from the hotel was breathtaking and well worth taking the train to Achensee The surrounding area is a bit limited for restaurants and the yellow buses did not run to timetable and were very crowded
An attractive hotel in a stunning setting. A fair restaurant and an excellent breakfast all at a very good rate. The beds were a bit basic but nevertheless reasonable.
Long concellation policy is inconvenient for people needing a break at short notice as you cannot cancel before 27 days, so be sure before you click yes!
very nice location and excellent food
Good value, friendly owner and staff, great breakfast and overall restaurant, nice cheerful rooms, good sauna facilities, close to the road, but still quiet - definietely a place to recommend to stay at...
Excellent views of the surrounding mountains & very good atmosphere created by the hosts
The hotel does not accept credit cards. It was quite disappointing after a reservation where we had to provide credit card details.
Beautiful place. Clean, large rooms with balcony. Delicious and varied breakfast. The only minus (I consider it as an advantage) that the hotel is located in a small town about 15-20 minutes of driving uphill from innsbruck.
The room was well decorated on arrival. Liked the way how the quilts were rolled up. It has dinning place, though we did not use it. The breakfast is included in the room price. The hotel is located just off the main road. One could easily miss it in the bunch of cars parked around it. It has a restaurant on ground floor, that seems to busy during evenings. The hotel lady only speaks German, and had little difficulty explaining her that we had a booking in the hotel. The owner speaks English, but he wasn't the first person I met. If you are driving with a car, then it has a limited car space at the back of the hotel, where cars are made to park very close to each other. The owner said, he needs car parking space to squeeze in more cars in limited space.The hotel is old, and doesn't have lift, so you need to carry your luggage through stairs if you are staying on the 2nd floor.
The room and the facilities in the room were vary good The breakfast was poor and did not meet international standards
A nice hotel with friendly staff and good food near Innsbruck. After staying one night we returned for three more nights later in our holiday.
The room and owners were great. The bedroom was spotless and well decorated. The beds were comfortable as well. The owners were very attentive to all our needs and questions.
Not many impressions, it was a one night stay on the way south. The hotel is centrally located, easily accessible, fully equipped and its staff is very friendly and helpful.
We've booked a 3 person's room. It was very nice and clean. It is a comfertable place to stay, we where heading for Fugen, to have a ski holiday. This was an exellent alternative. Nice people and Gemutlich!
delicious breakfast especially croissants, fresh milk, beautiful and enchanting area, very nice hotel staff, very spatial room
The welcome schnapps was a nice touch! The room needs curtains all the way across the windows. The shades were great, but they let in too much light at night.
Very warm, cosy, family run hotel.
The rooms were just perfect: large, clean, with a nice view on the mountains. Excellent breakfest, freandly staff (the girl's name on reception was Johanna, if I'm not mistaken). Can't say anything.
From the management to the staff, from the accommodation to the food, everything is homely and welcoming. Super hotel!
very good position, central to all amenatives, staff spoke english and very helpful
The restaurant which was across the road and accessed either by crossing the road or going through a tunnel under it was difficult to get to as I have a problem walking; there were a lot of steps involved. Also the restaurant did not accept credit cards, only cash.
It is very conveniently situated for many of the attractions of Achensee.
Our room was spacious and clean and it included a nice little sitting area with big windows. The breakfast offering was also good. There were choices to please anyone. It was very hot during our stay and the room was quite warm. A fan would have been nice.
A well-run family hotel
It is an amaizing hotel, very friendly atmosphere, good breakfast. We booked two rooms for 1 night and we felt like staying longer and coming back. Rooms are equiped with kitchen, all common areas of the hotel are very nicely decorated. It felt like home of a good friends really. There is a beautiful lake short walk from the hotel. Wonderful place. If you arrive later than 22:00 (as we did) make sure you know the direction. Our novigator did not recognize the exact address of the hotel, and it was difficult to find it in the dark town. But the owner of the hotel was very kind to meet us on his car and guide us to the hotel.
The welcome was very friendly and the rrom comfortable with a beautiful view. Good selection at breakfast buffet in a comfortable dining room and a pleasant bar. Lovely cat resident in the hotel. I would happily stay there again. Would have been helpful to have suggestions for places to eat in the evening as there was no restaurant.
Staff is very friendly and helpful, breakfast buffet a little small but very good. I had a very pleasent stay at the hotel and have no complaints. When I arrived they had not received my booking, but nevertheless made a room avilable for me.
Bon accueil Ras
staff very nice, room big and clean, location, breakfast quality no soap
The price was right, it was clean and mostly quiet. Needs an elevator
The location of the hotel near the Alps and the Swarovski facilities. Noisy, strip tease place in the basement of the hotel. The pictures on the internet are deceiving, the hotel is not as nice as it is on the pictures (I would say it is not the same place), and it is definitely not a 3 1/2 star hotel at all. I would rate it as 2 stars only.
Loud disco music at night. Bit of a strange set-up for an alpine chalet hotel. Table-dancing and other spurious activities at the disco advertised. Room was a bit tatty. I have a sneaky suspicion that the rooms are normally only used for very short occupancy, linked with the disco activities down stairs. Anyhow, it did the job for us for our one night transit stay. Cheap and fairly cheerful.
The staff was very welcoming. The location of the hotel was fantastic. Free private parking and food was excellent. The room was confortable and big with access to balcony. The hotel is beside a Exotic Strip Club and a beer stand therefore it was noisy at night.
Location Management and staff smoking in reception area
Only the price for the room and also the Thai restaurant was ok The receptionist quickly collect the amount and just after that dissapeared and reception was closed. He knew exactly what could have been happened. We've got the the room which was full of cigarettes "flavour" even we ordered non-smoking room. Never take room with "street view" in this hotel - not only because of the cars but also because of the night club. Both of them makes your sleep completely impossible - in fact the very interesting, sometimes completely drunked, persons had the whole night hughe party directly in front of your window. There were shouting and had a very nice time. Interesting introduction to visit the Kristallwelten next day. Full size disaster.
Very clean and comfortable room. Good oriental restaurant. An elevator would have been nice, luckily we didn't need all of our luggage. We were very glad that we weren't there on a Fri. or Sat., when the exotic disco bar was open in the basement! (Somehow I missed the reviews when booking this one.)
very close to the village. walking distance to swarovski and to the daniel swarovski statue. near to the only restaurant with an english menu. large car park. large pine bed. tv in room with full size fridge. large window with balcony. table and chair in room. extremely small bathroom.
The breakfast was good and free
Close to Swarosvki crystal factory and monument. Free parking, small town near highway 20 kms from innsbruck. Breakfast was too small , only bread , cheese, coffee. bathroom is too small