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Fantastic check-in. I just mentioned my name and had everything confirmed in reply, including my table booking. No form-filling - just the key in my hand.
staff quality/service/wanting to please 1. standard room- cramped, not value for money 2. restaurant menu unchanged over a number of days just forces business out into town.
Despite reception confirming our requirement for a non smoking room when we arrived we were subsequently sent to a smoking room a long way from reception and had to retrace our steps. There was not the least suggestion of appology for the inconvience this had caused us. I would have expected a more attentive approach from a hotel of this caliber
The hotel building is beautiful , set in a lovely garden with parking facilities near the city centre. Breakfast is expensive.
location Beds not very comfortable
We were made to feel realy welcome by all the staff.The restaurant is stunning as its set in an old abbey. Very very good.
The friendliness at the reception was excellent! Bed was super comfortable! Wireless Internet is free and available everywhere in the hotel. Great location. Very stylish restaurant!
The environment, situation comfort and staff all helped to make a pleasurable stay No vegetarian choice on menu although chef did rustle something up
Very nice hotel with unique dining & breakfast facility. Diner is very expensive and there are plenty of nice restaurants in walkng distance.
New and fresh - very helpfull staff- good eating place next door- well priced! No it was very good value.
Convenient to autoroute, clean tidy anf adjacent to restaurant.
Layout of the family room was excellent.The games area for the children was very good.Ideal stop over for a family on the way to spain. no tea or coffee making facility in the room
Children well accommodated for, good food, spacious rooms, good outside space to play. Modern inside. Perfect for our stop over on the way back from the south of france. Wood chip on the walls in bedroom - made it look a bit outdated.
Efficient and friendly staff. Nice modern room. Pool is a welcome benefit after a long days driving.
very good value clean and within 2 mins walk of a good food restaurant
Good location, clean, new, good decor
Great motorway hotel with good facilities, outdoor pool, free tea/coffee/water.
The reception staff on duty were very welcoming, and handled our booking in quickly and efficiently. A nice touch I thought was the discount voucher for the resteraunt just across the way. Thankyou for an agreeable sojourn. Directions to the hotel a little confusing. We saw the hotel from the road, but maybe due to the roads layout it took us some time to find the entrance.
Having stayed in a variety of IBIS, Novotel, Kyriad & Campanile hotels over the years, we liked this new basic format from the Accor group. The hotel was well located and very near to the A71 interchange, great for a halfway stop-over, but not too near for traffic noise to be heard. It is brand new, with comfortable rooms, friendly staff, large beds and air-con. The buffet breakfast was excellent, very good value and plenty of it. There is no restuarant in the hotel, but it does have a bar. A new Courtepaille "meat feast" grill is only two minutes walk away. Plenty of on-site parking. Considering the room rate that includes breakfast, its excellent value for money in France and we would stay here again without question. The bathroom was a little on the small size with only enough space for one person at a time, but everything worked including the excellent shower.
Bathroom facilities fantastic - bed very comfortable - nice to have tea making facilities in room locaton is very difficult - I am a seasoned driver used to finding my way round many cities both in uk and abroad but Bourges centre and this particular hotel is very diffcult.
Too hot in bedrooms, unable to adjust air con.
a very nice hotel,which we have stayed at before,and always include in our itinerary when planning our french driving holiday each year.
I like mostly its cleanliness. The room was comfortable, espeicially the bed. It was very difficult to find the hotel (even though we used a GPS). The hotel area is under renovation and all the roads around are under re-building, so the view is not so atractive and walking to the center of town is not so nice.
The hotel staff were extremely helpful and polite.
Very well positioned and with friendly helpful staff. Comfortable, well designed bedroom and bathroom. Good, secure car-parking and in a beautiful part of France. Limited car-parking and booking is essential.
free internet, pleasant staff, information, good breakfast and very charming and quiet location no
The location, lovely refurbished rooms, friendly staff and great breakfast! Wish they had more family rooms; it's difficult to get a reservation for three persons.
The location was superb and the hotel was steeped in history. The welcome we received was excellent. The quality of the rooms and their cleanliness were of an extremely high standard.
A warm welcome. Could not make the TV in my son's room work.
Excellent modern interior. Very helpful & friendly staff. Whilst the carparking is convenient and within the hotel site it caters for fewer cars than the number of rooms.It would be advisable when booking for guests to reserve a carspace as well.
We stayed in room 11. It was fantastic new hotel. Only a few rooms but was very cosy and the terrasse was lovely. They also have a public terrasse on the top level for all hotel users. Room and bed were really fabulous and all new mod cons. I woudl definately stay in this room again. They have all toiletries ytou need and a hairdryer. Big tv . Bed was soooo comfortable. owner was kind and they were polite enough to speak French to me when other hotels automatically switch to english when they realise you are not rench. The parking was a bit tight but again the owner moved my car for me. Polite staff- I wish them the best of luck. Only two drawbacks - you can't dial out from your room and the tv was not working in the room the night we stayed and there was no cd player. Nonetheless, the staff were lovely and offered us a different room to stay in if we wanted to watch tv but the room was great and we enjoyed some reading and relaxation that night instead. One other comment- room 3 smelt like bleach - odd as other rooms were fine... even though room 3 was huge fab bathroom and bed etc... less cleaning products and it woudl be amazing...
Walk to Bourges train and historic downtown a huge plus. Outstanding decore. Large room with private terrace on the top floor. Comfortable bed. Modern bath. Very nice cold breakfast of high quality food. Very helpful staff. This is my second stay. No space to but your lap top. (But who wants to work in such a fine setting anyway?)
room comfort some rooms have no wardrobe
tranquility non-smoking rooms
Ease of parking Generally not welcoming.
Good location, easy to find, comfortable rooms good value for money
Convenient location everything was old and in poor condition
Ease of use and location, good staff and restrauant
Good location near the motorway and easy to find and park. Generally very good but decor in this particular Campanile is a bit tired.
It was an overnight stop whilst on holiday
Great location near the motorway, easy to find and park. Overall very good but the decor is getting a bit tired.
Visited my Father's grave in Saint-Doulchard
Hotel itself was nothing special and the decor was looking a little tired. However the location was very good for an overnight stop when travelling down through France and the pool was a godsend for encouraging tired children to behave! The staff were also very friendly and helpful. The food was fine as well.
En route from the south to north of France this hotel provided a convenient stopping point. Up to the expected Novotel standards
Hotel is ideally placed for a stop over while driving from the south of France, restaurant is good , and rooms are comfortable. Easy to find just off the motorway Food was a little expensive with drinks overpriced. Breakfast at 13 euro was expensive but extensive and good quality. Kids under 12 were free.
Good reception, clean room, restaurant is ok To expenisive for a highway hotel
Service in Restaurant very good,and pleasant None really
Simplicity, location Reservation made at booking.com was not met at the hotel; will not make reservations through booking.com in the future.
The postcode and Latitude and Longitude for use with SAT NAV are completely wrong meaning that you are directed to a small village several miles from the hotel. The staff on the phone were very helpful when I queried it and are obviously used to the problem.
Excellent check in staff. Good food, reasonable menu. Clean modern rooms Restaurant service was not great, but was adequate. Everything quite pricey
It was well situated, the pool was warm and the children received a cuddly toy. We arrived we were given toys but receptionist was miserable. The fridge did not work neither did the air conditioning and one light. The room and sheets stank of cigarettes. We were told of only 2 times which we could have evening meal. The menu was limited and extremely expensive especially if you wanted Wine 28 euros!! The waiting staff took 20mins to take our order.The pasta was bland, the salmon was just a circle of salmon with nothing exciting. but decorated nicely. 6 meals arrived together leaving one to wait a further 7 minutes. The Lamb was well overdone even when we asked for it to be med rare. To top it all we were invoiced twice and we are now being charged by the cc card for the money to be put back in A/C
too close to the motorway
Yes very nice but just the lack of english was a prob Bar shut to early ha ha and no meals on sunday
nothing When we arrived the hotel was closed, it took 20 minutes for someone to turn up and let us in. In the evening the bar closed at 8.30 and we were told we had to leave the bar area and basically either go out or go to our rooms. Noone was on site at the hotel overnight.
Nothing, it was in a poor state of repair, the swimming pool was filthy and the first thing you noticed on arrival. Cannot comment on anything else as it was Shut! Everything
This was an excellent hotel- ideally situated in the centre of France. Great food and recently refurbished bedrooms. Pool was a delight. Commercial centre setting but still pleasant enough
Certain staff were not very helpful and we we double charged for drinks when we were checking out and received no apology
Comfort. Helpful and amiable reception by the manager. Accommodation usually only found in much higher classification hotels. Large very clean room and very good breakfast (mainly French but with ham and cheese thrown in). Overall excellent and highly recommended. Not totally clear on Booking.com if the room is with or without air conditioning. Make sure by telephoning hotel if travelling in hot summer months.
The renovated bedroom and bathroom, much better than previously There was no restaurant facility, and we had not been told that in advance.
Value for money Broken shower head holder in bathroom.
not much lack of staff at 7.45 am. standard of external maintenance very low.room very basic and not worth the money compared to many other hotels stayed in fir less cost. everything about the hotel suggested a hotel in decline.
Friendly, helpful reception and dining room staff, fresh clean rooms, excellent food. There was nothing to dislike about the accomodation.
It was a convenient stop-over on a long journey. Service was very slow when we were desperate for a cold drink after a long journey.
The meal was good. The manager was very offhand and almost had to force himself to be friendly.
It was in the town the wanted to stay in overnight. Our room had spiders webs in the corners and on the curtains. We did not enjoy thetourist menu for the evening meal and have eaten much better in France. We also ordered a wine but they had run out of bottles and offered us two half bottles for the price of a full bottle !
It's a beautiful hotel. It looks charming and still is modernly comfortable to stay at. (meaning the beds are made for all size people instead of only French sized ones :) Location: It's a long walk to the center of town. So it's only practical if you're traveling by train (next to trainstation)
restaurant food and service
Friendly staff, location and parking
Comfortable, well located and well priced -
Friendly English speaking staff
great bar and restaurant rooms very basic and quite old
professional staff and clean room. Good breakfast in restaurant, but fairly poor if ordered to room. Room was extremely small.
Private parking, good location, helpful staff, good breakfast All Ok - as expected.
Ease of access to rail station, free internet in lobby
Secure parking was important to us n/a