The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
night disco under windows
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
Quiet, relaxing and staff were excellent The bed was not very comfortable
I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
Everything was great. No
Central location; room had balcony with sea view
its position, so close to the sea.also the breakfast! room was a bit too small.
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
Bar & restaurant location & sea wiev from the room
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
breakfast and outdoor dining areas
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
Very nice hotel, very elegant, comfortable, pleasant. -
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
The towels for handwash were missing...
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
we had a nice room no parking not even for unloading bags
It was a great hotel and everyone was very helpfull
Central, clean and friendly staff
They went out of their way to help us with all of our needs. We were visiting in a foreign country and did not know the language. However, this was not a problem. Very nice people, and the facilities were excellent. It was one of the quietest hotels we have stayed in. It was difficult to find even following the directions.
Every thing could not find any faults, one of the best hotels I have ever stayed in aboard if not THE best!!
We loved the hotel. We were only there 1 night but it had a great restaurant, great staff, but most of al: an amazing location. We walked out of the hotel lobby at 2 am and the night life surrounding the hotel was still very electric. The location of the hotel is perfect. Bars, restaurants, shopping, the port, old streets and sidewalks are all less than 3 blocks away from the hotel.
Location of hotel and view from balcony, sitting area in room, free internet facilities, room safe. The senior breakfast concierge was very unfriendly and managed to disappear whenever guests needed something. In contrast the younger staff were very efficient, helpful and friendly. There was a very limited choice of evening meals in the hotel restaurant We only discovered that there were no sheets on our bed on retiring at 11pm.
Cleanliness and presentation noisy air conditioning which did not cool
Internet conexion free. In the center of the village.
I went on business trip so I really liked central location,parking is available on site,breakfast is good. No,I liked everything.
Very good location for city tour and shopping. Grand overlooking sea view at higher floor. No particular attractive points than convenient location.
Staff was extremely courteous, breakfast buffet fantastic.
our room was on the backside of the hotel (not seaside) and very noisy.
Friendly staff, good facilities and food and good location
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
Parking, position, view.
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
Good hotel, one of the best in Opatija, comfortable, clean, good service
location,friendly staff initial problem with the toilet-we were given another room
The helpfulness of the staff, the views. The estaurant was small and the air-conditioning was inadequate.
Service, location, food a little bit to expensive for 3 stars hotel; poor parking; no hair dryer ( you have to requestet it at the front desk!!!)
limited parking in front of the hotel (by chance), breathtaking seaview from the room on the top floor, continental breakfast, close to the city centre, refurbished room.
Breakfast had a decent selection of things! There was a new cafe that they had attached to the hotel. The beds were very comfy! Rooms were clean and simple and the lobby was large and relaxing with comfy couches to sit and use the free wifi. Slightly overpriced, but limited hotel options in Rijeka.
The view from the balcony, towards the Adriatic Sea is amazing. For a three star at that price, the hotel has a bad location, hardly any parking space and a very low comfort level. The noise from the street is amazing and at Saturday evening the place is packed with drunk teenagers (careful with the car).
Good hotel with new rooms, good breakfast, near to city centre. Few space to parking outside hotel but good free parking in garage if it is free.
Location and the view The shower...
It was terrible No parking plases, the conditions of rooms is very poor, air condition not worked. no any bar in hotel, staff was not friendly.
The location is perfect, close to the city center, the parking house has enough room, the breakfast was ok for a 3 stars hotel The room was not so clean, the wireless intenet signal strength was very poor on the 5th floor and I was not able to access any websites.
On the reception is a very nice blond Lady, Ms. Sonja. She is not only beautiful in her look, but she is very beautiful in her character, her outmost honesty. By error I gave her about 120 Euro more and was about to leave, when the lady called me back and returned the money. Such behavior is not usual in that part of the world, so it is to be appreciated
The food was very good, the sea view was excellent and the location good A lack of a swimming pool and the fact that certain staff had poor language skills
excellent view to the Adriatic Sea !
Extraordinary sea view, people very professional! In the shower, the water falls down to the floor.
Fantastic view No
We arrived early (10am instead of 2pm) and the reception organized that we could use our room within 20 min. Perfect! Wonderful location completes this experience. You could go to the beach with the elevator! All seaside balconies are above the water.
the location is superb The location of this hotel is excellent if you are a tourist and wish to be right by the sea. Unfortunately, the hotel position is such that not a great deal of effort is made elsewhere in the facility and the service bar one receptionist appeared to be very much on a take it or leave it basis. Not sure how it gets the Best Western brand to support it. The kitchen boasts a chef with a tall hat but little skill.
tidy room great staff and great lokation the double rooms were two beds put together,use proper double beds would be better,and it needs a bar for guest with real drinks
Worsest place I staid in my life, with dirty towels and no parking places as was promised in advertisement This is 2* hotel but not 4!!! Worsest place I staid in my life, with dirty towels and no parking places as was promised in advertisement This is 2* hotel but not 4!!! Dirty plates on the breakfast!!! I will never stay in this hotel anymore.
Amazing views! The rooms with a sea view are a best value!! A bit fare from the city center
Good vaue for money, staff helpful, good views of sea 1km + walk to town, a little dated
Please write at least 15 words
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
Style Lack of internet at reception
Everything No pool; small refrigerator
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
Good location, nice hotel & staff
Room size, balcony. Restaurant.
The friendly atmosphere the professional way the hotel is run
Fantastic breakfast. really a luxury hotel. Disappointed that they charged for parking, considering how much the room rate was.
Everything was best! Would have liked the bill in dollars.
Position - our room was excellent with large balcony overlooking sea Breakfast buffet was poor but hotel happy to make breakfast to order
The excellent service of the staff make this hotel.THe rooms are spacious and are spotlessly clean.
The location was very good. Some of the service was not up to par. It took a long time to get a second cup of coffee for breakfast.
The hotel is not big and very comfortable For the five-star hotel restaurant is very bad
rooms too small
staff is very very excelent. position of the hotel is in center of opatija, also fantastic. the hotel need a refurbishing like a hell. it is 3* maximum, so do not expect something extra. but the staff is 6*.
The location of the hotel is in the middle of the city of Opatija.The staff is very friendly and my room was clean,large and equippd with all the usual ammenities and a nice seaview terrace. I stayed for one night only and did not find anything that I would not like
hotel staff not sympathy the room untidy no facilities as 5 star hotel
I like the room, the view.
swimingpool no lcd in the room.but in the picture i found the lcd but in my room ....no i wait for chek in until 5 pm.....i do not recommend this hotel"
Rooms are nice ,breakfast good,8 km from the center of Rijeka
It was fine. There were not enough towels on the pool, probably because of the construction work. Also inside pool was not in use. (This is just a comment, not complain.)
Excellent welness area and treatments offered where very good and affordable The food was very poor for a five star hotel!
Beautiful location, nice balcony, good air conditioning, nice breakfast. Slightly dated, especially the exterior of the building. Not really what I'd call a 5* hotel but nice nevertheless.
Comfort of room Public parking in front of hotel cost 5 kunas/hour, entrance in spa is expensive even one of saunas was out of order
Exellent location direct at the sea in a magnificent bay. Parking area of Hotel was full with "other" cars. Only alternative was to buy tickets on other parking places in village.
Great location, not far from Opatija, (40 min. walk) Restaurant below the room, air-conditioning. Free parking, close to supermarket, some rooms overlooking the sea No internet access, very few TV stations (suitable for Italians only) poor breakfast variety, no wellness, no gym
Friendly staff, conveniently located. Very small rooms, noisy street (in street facing rooms). Loud ventilator in bathroom.
Location, breakfasts on the terrace, friendly staff. Would recommend but to stay in room overlooking the sea. Very small twin room, road at back quite noisy.
Sea view. The food in the restaurant is perfect. Staff is kind. Furniture of the hotel is very old. Very noisy because highway which passes behind the hotel. The breakfast is uniform.
limited choice for half-board
It was exactly as it was. Staff were friendly, the balcony room was basic but great views and good air con. Bathroom was newly refurbished and lovely and clean It would have been nice to have had a fridge in the room or some tea making facilities, it was an extension of their restaurant and if you were in a back room it was noisy from the main road. However, all in all, excellent value and just what we wanted for our first week of our holiday. I would not have wanted to only stay there for 2 weeks.
The panorama from the sea-view room was just so beautiful that's indescribable. The sea is in five steps, and the seaside promenade also fabolous. There is no lift in the hotel, so it's doesn't fit for old or handicapped people.
pretty location on a beach with beautiful clear waters for swimming and eating on shaded terrace overlooking the sea. the unfriendlinesss of most of the hotel staff(the receptionist in particular and some of the waiters).Just one exemple was their reluctance and couldn't care less attitude about getting us a taxi to Opatija bus station on the day of departure.
The view from the balcony. Magnificent! Also the restaurant was good with a similar view over the sea. The room was clean and suitably decorated, nice staff. No lift, but worth the walk for the view.
balcony, bathroom, window shades double bed was made from two single beds, pillows
It was very good, the room and the hotel's services were wonderful
We had the corner roof room. So it's not suitable for a tall persons or you should take care of your head. There is also no view outside the room - windows are only for air and light. Other rooms lookend nice.
The Hotel Park is a real gem. Reception staff are welcoming and efficient, every comfort is considered. Fab rooms with state of the art windows, doors and air conditioning. Bathroom is lovely with white fluffy towels. Excellent breakfast. The Hotel is on the coast and adjacent to the medieval centre of Lovran which has numerous restaurants. We especially loved Restaurant Stari Grad.
All was great except for parking No parking
the room and the stuff which gave us a very good serviece no
Good and kind staf, even I arrived late. Breakfast was fresh and very good, coffy from the coffy-machine was the best I ever drink. Hotel bar was closed, no wireless in all rooms.
Nice, modern and clean hotel central in the little village of Lovran. Suitable for families with children. Nice and friendly staff.
the friendly and serviceminded staff + nice rooms internet does not function in the room
Excellent location and value for money.
Nice room, nice view, lots of facilities, beautifull city, very helpfull car-boy. The hotel lies very quiet, which is nice. The boulevard is very noisy, lots of hotels have music. You hear nothing in the hotel Admiral. Very friendly staff in the restaurant! The buffet, we wished we had choosen à la carte.But then, it was very very cheap.
location,cleanliness and comfort
Huge internal pool. Panoramic kinds on the sea and yachts from all numbers.
great views over the sea breakfast food poor
Hotel has a good location, rooms are spacious and properly equipped, breakfast is excellent, hotel staff is kind
Location, Service, Breakfast was great They charged us for chairs at the pool despite being a guest. One day the pool was being cleaned so for the whole day we could not use it. The indoor pool closes very early on weekdays and the fitness club was not open once during my 6 day stay. The staff at the hotel Taverna seemed to forget something from our order each time we ate their.
Reasonable hotel with good external swiming pool, nice view from hotel rooms, bit large for moving from one side of the hotel to other.
The view en close tho te center. Complicated to find the way. Easy to get lost in this hotel. No possibility for ordering drinks at swimming pool and whe had to pay for umbrella and chairs at the swimming pool.
Staff Food not so good
Fabulous indoor sea water pool. Beds