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General hospitality provided by all the staff.
The location The fact that the swimming pool was not accessible on Sunday and Monday, i.e. more than half of our stay.
Central location, clean comfortable room. Food acceptable. Very unhelpful staff. Unable to have breakfast in room following a 0300 arrival. Reception would also not arrange a taxi despite both these services being advertised in the room brochure. The would not even put my postcards in their outgoing post, instead simply told me to find a post box in the street having no idea what a Slovakian post box even looks like.
central location second visit but there was a conference on and it was very very noisey. there was not a kettle in the room and the food was more suitable for east europeans. there wasnt even toast or a toaster available so bed and breakfast wasnt the best option in my case
silence, service, location, pool I would prefer breakfast till 11 a.p.
Everything excellent,5 stars L.
amazing deco building with fantastic access to spa IRMA, friendly english speaking staff Dinner on the weekend was just bad. During the week it was excellent.
The hotel was outstanding in every sense. I will be returning to this hotel for a longer stay. A bit difficult to find but some locals gave me easy directions and then it was no problem.
Great staff and location. Free internet. None come to mind.
A gem located conveniently near a river reservoir, cycling path, stocked fish ponds, petting zoo, and the local highway. A thick thatched roof on a new, clean and modern facility provides clients with a rustic living experience. The local cuisine was authentic, tastful and you got good value for the money. The only thing that may bother some clients is the neighbouring flood control facilities. It comes with the territory.
Decor, size and comfort of room. Free and efficient wi-fi. Pleasant/helpful staff. Situation.
This hotel locates beside a lake, with beautiful surroundings. The room is clean and well equipped. There is an elevator too. The best is, it has even a play ground for children beside the restaurant,and a small pond with fishes, some animals like birds and rabbits,we had a great time there with our child, well waiting for our dinner to be cooked. We ordered fish plates for two persons, it is plenty and very delicious, with fair price. A really good hotel and restaurant.The staff can speak English, some can speak German.
superfriendly staff, English and German spoken; countryside, availability of bycicles, skaters and wellness; comfortable room with good beds, bathroom with shower gel and shampoo, hotel familiar and not too big, beautiful building! Very nice restaurant and good food. service quality could be better, e.g. at the breakfast buffet: everything is available, but we had to ask for since staff did not check the buffet on a regular base; at dinner fish knife and fork should be removed if not needed - small things like that. There is continous noise from the street (300 m away), especially in the early morning.
The hotel was easy to find. The staff was very kind. The room was nice. The breakfast was really nice! Overall, we liked the hotel a lot. Excellent value for the money.
Good location in a quiet district. Clean rooms. The quality of "Superior" room inadequate to the price. Four stars are too much. There is for example no space in the room to hang the towels, which is especially inconvenient when you use swimming pools. Poor and old swimming pool in the hotel. Very bad bath in the room. Shower curtain made of glass can be unsafe and it is very uncomfortable. The TV quality like in a 1-star hotel, about eight channels most of them Slovak. CNN is the only English-language channel. No-one knows why there is an Arabic televison. The list of channels is different than available. Poor breakfasts for high price of 7 EUR, compared to food prices in Slovakia. If stay here, never take superior room, because you overpay.
The big rooms . Small TV.
Very nice hotel located in a quiet area of the city. 5 min walking to city centre. Extreme big room's with aircondition.
the swimming pool is not more than a big bath..
Absolutely a good hotel in this price range. large comfortable room and good shower. it is close to the centre of town and shopping mall. staff is very friendly. They should not play music in the hallway all night, people want to sleep and not listen to music or ???
The staff at the hotel are really helpful and rooms clean. This was my 2nd visit to this hotal and would stay again without hesitation
very clean and newly built hotel and rooms. Breakfast was very limited, nothing warm to choose. swimming pool was very small
Good for and drink Air conditioning not effective enough
Comfortable hotel located in quiet environment. Good rooms and good restaurant. Very good value for money.
Friendly staff, large clean room, good restaurant food and drink, great location and welcoming atmosphere.
The hotel facilities were outstanding when it comes to public areas such as restaurants, cafe, social center, swimming pools, sauna's, etc. For a four star hotel, the least I can expect is a clean, comfortable, spacious room. The room itself was dusty, bedsheets were changed only 3 times over the course of our stay (16 days), the bathrobes were only changed upon our requests, and when we requested paper tissues we were told that they were not available.
Hotel was clean with adequate facilities in the room. We booked both a single and triple room. Single room was quite antiquated, in need of decorating, and at the top of the hotel. Triple room was quite large but could do with a proper 3rd bed in it instead of having to sleep on the setee!!! Struggled with the language barrier. Not much information in English about the hotel, therefore we did not eat there.
Godd for people that need treatment even with handicap- service of transport to center sauna not so higyenic - too much old peoples
Good facilities and breakfast.
Fint with wellness-options, but it was not possible to book a massage. The bed was a bunk (very hard), got an extra matress next day. Too noisy/loud hotel. Worn-out hotel.
We could be relax there.
Good value for money. Nice outdoor restaurant overlooking the river.
Easy access to the spa and town of Piestany Access for disabled person was easy to the Comfort Double Bedroom but the restaurant was inaccessable because of the steep slope down to the restaurant, there being no lift. Slope too steep because the person in the wheelchair 76 and the female pusher 73 years old. Otherwise visit very comfortable.
Wonderful romantic location at the river, the sound of the frogs, helpful staff, good price. Unfortunately, wlan works only at the recption desk, but not in the room, despite the fact that this was emphasized in the advertisement.
location of hotel and lovely veranda dark and gloomy . poor breakfast, no change of linen
The people were always friendly, the meals were very reasonably priced and the rooms were clean. The rooms were a little dark, and for my taste somwhat too hot.
It had a certain Cold War Flair to it. It was differantthe staff was very friendly and theoutdoor bar was charming No AC The room was very dated and the shower floor felt like it was going to cave in, finding the place was very difficult, no sighns marking the way, even with the GPS it did not have the street
Excellent! I was very surprised at the hotel! For this price.... The best hotel in Slovakia! I will come back for longer time! Thank you! Everything been OK!
the road back to the airport
Good location in quiet green surroundings, friendly staff, rooms and facilities are clean, well kept however bit out dated, pet friendly hotel, worth the price. a bit complicated access to parking lot, lack of internet connection in the roms.
the reception staff and the quietness there is no elevator when my room was on the fourth floor. the time for tbreahfast was too short ( 1 hour)
Mainly an older age group, when I was there end Aug 2010, some events put on for guests that were basic but good. Buffet breakfast from 7 till 9 am had a really good selection. Nice river walk near by and close to the health spa. Good massage and therapy in-house, with a number of different treatments. Hotel was good, but there were no public pathway dusk/night-time lights when walking back to hotel along the river banks.
Every thing was well at the hotel
nice room with a very nice bathoom nobody in reception the hotel was closed at our arrival ! we had to call a phone number indicated in the door and no one spoke english by the way neither a good germain