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Good meal, nice place, rooms are a bit tired
close to ski resort and to city, good standard of the room, nice breakfast, location with nice views
Great cuisine and the room was very comfortable. At the time of our stay there was a building of the wellness part and congres hall happening. The works began every day at 7:30 in the morning, so no possibility to sleep longer in rooms with windows to the back.
The rooms really are magnificent, they wipe the floor with many four star hotels we have stayed in. The breakfast was also very good. There was even a bicycle rack at the back of the hotel for us to put our rental bikes in. The lack of air conditioning could be a problem for some people in the middle of summer. We found the temperature in the rooms to be a bit on the high side in late august.
The hotel is excellent but for business trips and for those who did not find spare rooms in the mountains (if you need skiing). There is absolutely nothing to do in the town. Yes, Josef is a good host.
Parking only for visitors. Very communicative receptionist, speaking foreign languages. Clean rooms. Towels, soap, hair dryer in the bathroom ( it is only 2** but deserves at least 3***+)
Close driving distance to Tatralandia, good parking facilities, modern, wireless internet in the whole hotel (I had some trouble connecting from a Linux machine, but it worked fine with Windows, so the problem might have been at my side). Quiet. Overpriced (for Slovakia) buffet breakfasts, lack of basic versions of some foodstuff (e.g., only sweet yoghurt, with no natural yoghurt, only flavoured tea, with no ordinary black or green tea). Verticals covering windows are fancy but not functional.
Nice room, new and beautifully decorated in modern style. Excellent bed. Good breakfast. Frienly staff. Easily accessed parking in a closed yard. Stayed one night - wish we could stay longer Was a bit hard to find - the road sign for the last turn is missing .
it was cleaned every morning and home away from home
location, price, the place was beautiful
nice desgin, comfortable bed, towels weren't changed even though we put them on the floor
Near downtown and ulrtamodern design View blocked by barn
We enjoyed our stay in general. Everything was fine.
friendly staff, good restaurant, free enter to wellness location to close the noisy street
Clean, comfortable and good breakfast
Staff at the reception was very nice and helpful.Comfortable beds. Bathroom was not really clean, could find hair on the floor or mould in the corner. Stains on carpets and bedsheets.Had to change the room 4 times as the bathroom floor was cracked or could not open bathroom door or the room looked too dirty. The service in the hotel cafe was not really professional. I would not stay in the place again.
Very comfortable room and very good restaurant
The receptionists were really nice and helpful, it was a pleasure to talk to them every time. The breakfast was really complete and the waiters really professional. The room was nice. The free access to the wellness center because we stayed 4 nights was a very good surprise. The menu in the restaurant was quite good and not too expensive and the garlic soup was amazing !!! The room was not perfectly clean : dust in the bathroom and hair on the bed sheets. But eh main problem was the fact that we could hear the neighbors and even more the music from the club on Friday night (disappointing for a such hotel).
We coud not say no one bad word about being in the hotel, it was excellent service.Thank them very much.
Breakferst, parking by hotel, bar staff
personal is very loyalli and sympathy, very peace of mind
Warm staff and penzion, clean, nice and an excellent breakfast. None
Probably the best price/value ratio in the region: delicious restaurant at reasonable prices (applies to wine offer as well); relaxing and friendly atmosphere; clean and spacious rooms at hotel level; ideal for families with kids (huge playroom full of toys); comfortable wellness facilities. And during winter they offer own free bus shuttle to the Jasna slopes...
Loved the family atmosphere and excellent food!
Very nice furniture. Looks everything very good. very friendly staff. Pension with familiar character,very nice atmosphere. Very good food. Nice room. Internet for free Breakfast could be more choise. Wellness not for free (10 EUR per person)
Great hospitality, home atmosphere, quiet surroundings yet a bit far from 'civilization', new and clean rooms - fully and pleasantly recommend Penzion Drak!
Very easy to find, reception staff very helpful speaking good English, room clean and comfortable, restaurant staff also very helpful speaking good English, menu written in English, food very good as was cooked breakfast. Lack of dressing table and mirror for ladies to do make up and hair. Also british tourists seem to expect tea and coffee making facilities in their rooms (Kettle, tea/coffee bags and cups).
very friendly staff, nice rooms, good cooking, nice nature. nothing
Quiet and peaceful place, very friendly and nice owners and helpfull staff, very good restaurant, good prices, quite good location.
As we drove to the hotel my family felt like coming home. It was quiet, clean, nicely appointed and well done. Staff was helpful and most friendly.
All the charm of a real castle, plus modern conveniences. The owner is in residence and is extremely nice.
Architecture of hotel was interesting combining the old with the new.Breakfast was varied and of good quality. Dinner was equally good. Lack of consistancy over our 2 night stay. Eg.sheets on our bed were of an unpleasant brown felt-like nature( like a mattress protector.) whilst ,the next door empty room had white "normal" type. When mentioned at reception ,was told "I could take the sheet from next door and remake our bed ! They, then did say we could move into another room as the sheets were all different !. The bottled water in the room required a bottle opener , which was not provided.There an elaborate series of locked corridor doors for which we had a key, surely a fire risk , and reception was locked at 6 pm. Car parking gate security only sometimes worked, due to the exposed wiring.
The castle experience Beds were incredibly uncomfortable, cheap soap, cheap shampoo and very very dark surroundings. Hotel signange was difficult to observe during night time. The surrounding area (immediate town) had no attractions to offer. A rather lengthy drive was required to enjoy attractions. If going there during summer, would recommend a hotel closer to the main attractions. The old castle experince is not what we came to expect.
unusual location hotel built into the side of an old castle...breakfast good... a bit "tired." low lighting...somewhat depressing....
It was sort of fairytale. Apartments is just amazing. The dinner near fireplace... Want to get back in this place!! Poor breakfast.
Service was not 5*. Breakfast was sometimes poor.
The majestic old castle ruins incorporated into modern the added structure create an unusual atmosphere and setting. The hotel gives a picture of local nobility live style in the past. Worth to experience.
The hotel is reconstruction of the real castle. It was impressed and a special experience. Large room and interior decorated with antiques and portraits... Good for wandering out side nearby.
tranquility, food, private swimming pool
Castle experience was fun. Spacious rooms. Night reception staff was between weird and spooky. Facilities (e.g. soap, sugar, coffee) was of very low standard. We got a twin room instead of the double we booked. No elevator makes luggage handling complicated (in the dark). You get 3 keys - room, hallways, and main gate.
Friendly staff, great food and the log cabins with real fires were lovely. There were not many British people there, which is not necessarily a bad thing but the other guests are not really a very friendly bunch of people. This is not the hotels fault, all their staff were lovely.
quite place surround by nature and mountains . close to all the Aqua centers not enough local information
Nice chalets, with good comfort. Good restaurant.
Very expensive but not so good for such a high price. Breakfast is good. It s too far from main skiing.