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Reliability and close to railway station, friendly efficient staff Restaurant was deserted which dissuaded me from eating in it ( a regular event as I have stayed in this hotel several times before) although when I did eat previously in the restaurant the food was absolutely fine
easy to reach, good parking A million years old, and since then never changed furniture nore carpets. Like a trip back to communist era sixties.
I should mention that this is a former "Eastern Bloc" tower block style hotel that has had some internal modernisation and therefore is an interesting quirk if you are into that sort of thing. You can almost imagine yourself in the old Eastern Bloc as you look out across the recently renovated station square from the 10th floor! That said, I think that the hotel has come under a new chain of ownership since a friend stayed there in 2008. Personally I found the hotel met my needs adequately and it's location close to hl.n. (main) station was my main reason for chosing this hotel. The Breakfast could perhaps have a bit more choice but I didn't starve! Whilst ideal for the station the hotel is a good 15 minute walk from the city centre but worth the walk!
Nothing! It was a mess! The reception is nice so that the guests would not turn around immediately. As soon as you reach the elevator it is digusting. The rooms were awful, I found hair all over, the bed were as old as the beds in the hostel of my University. You entered to eat your breakfast and the carpet on the floor was more dirty than a dencfloor after a big party.
My room on the 10th floor had a balcony with a wonderful view of the station and the countryside beyond. I assume the rooms on the other side will have a view of the old town. Staff very obliging. Room is perfectly clean and well kept especially for the price - I have paid a lot more for a lot less in Germany. Breafast was not anything special - a very basic range.
there is a "thanks" letter on the wall of the hotel for giving accomodation to US Army in 1996 - i thought they just left but then i noticed they stayed only for 3 days. avoid this hotel if you can. too bad there are no other offers on booking.com from pardubice area.
It's very convenient, being directly opposite the railway station and very close to the bus station. It is a trolleybus ride to get to the old town. Tickets can be bought on the bus. It isn't air-conditioned and the rooms can get very hot during the summer. Maybe it will improve when it becomes part of the Clarion Hotels chain soon
I most enjoyed checking out Room quality did not match specification or photographs on website. When I asked for a room like those shown on the website I was told by the manager that "that is only a photo... not in this hotel". The room was outdated, dirty and lacked basics. Curtains did not close. Carpet had fluff from months without adequate cleaning.... and this was the superior apartment. The single/double roooms worse
Very convenint location, big parking just in front of the hotel, good breakfast. Wasn't very bad, but wasn't good either. No internet in the room, no minibar, no english language tv (well, eurosport was there, but it's not exactly what I was looking for), very old facilities, personell just like we went back to the '70s
Location was excellent being beside the railway station and trolley bus terminus. Would have been nice if they had had a record of our booking. Lucky the hotel is a big stack of concrete and had plenty of room. The facilities are all a bit tired like the shower and the window glazing
The staff were extremely friendly and professional. Check in and check out was efficient. An ideal business hotel.
Clean, quiet, cheap but smart, very good breakfast, very close to downtown, frendly staff, 32" lcd in the room
Modern, clean, comfortable, like urban style hotel, and big parking area though it is located inside the city. And amaging that there was great joice for breakfast! I like it. Unfortunately hotel restaurant for dinner was closed that day, but I would like to try next time if I have chance to come back. No complaints
the room was very nice and a welcoming look after a long day at work
Very nice modern hotel with good breakfast, a bit out of town but only a 10 minute walk.
Very good, very helpful, staff, good location. Clean dry rooms wonderful breakfast nothing
very warm welcome from the staff, cheap parking just accross the street Twin bed with a big gap between, no shower gel - just a small soap, tv with 2 channels only. Poor breakfast with people smoking around, we ran from the hotel to get a proper breakfast.
The Okresny Dum is set in a beautiful old building, the rooms are large with very high ceilings giving them a nice airy quality. The bath rooms have been retro-fitted into the room in stylish enough way but they do not have showers but only a bath tub with no shower curtain around which I found a bit annoying as it makes taking a shower a bit of a nuisance. Apart from the lack of showers, I found the breakfast too basic. Selection was very limited.
Spacious Room, Close to Center, Good parking Place. No Kettle for Bag Coffee.
Sorry, I was dissapointed and there was nothing what I would like at Hotel, restaurant was closed during my stay, breakfast was served by one non-professional person who tried to be too familiar, and the hotel parking place was dirty and wet. Honestly I do not understand how the hotel could be valuated as 4 star. This is my first time when I was non-satisfied with holet booked via booking com.
clean friendly staff good location
Nice large rooms. Located on the edge of the old town. Elevator made getting luggage up and down convenient. Staff very helpful. Good breakfast. Very good value.
Parking is an absolute nightmare anywhere near the hotel.
Location. Staff seemed still to be suffering from the old ways of doing things, with a exceptiuon of the woman on duty when we checked in
The hotel was very quiet, comfortable and relaxing. All the hotel staff were pleasant, with the hotel receptionists being particulary helpful at all times. Restaurant food also high quality.
The girls at reception were outstanding in being friendly and helpful. the daily set menu for lunch was not available in the English language.
Very quiet and relaxed place while in the very heart of (historical) town.
The room was too hot and there was not temperature regulation system...
hospitality of the staf No
location; parking; value for money
Clean, running water but no shower curtain!!! Pleasant hotel, and very clean. No shower curtain and no hook to hang the shower above your head. But since this is the only decent hotel in the area, the choice is limited.
I booked smokeless room, and was told that I got one, but for a nonsmoker it was clear that this was not a smokless room.
The staff was really nice and helpfull. Big rooms. For the non-smokers a perfect hotel, unlike in other non-smoking hotels in Czech Republic, here it is actually non-smoking. Beds are pretty hard (I like softer beds myself) and the breakfast wasn't very special, however the young lady which brings you your coffee or tea was doing her job excellent.
Nothing Arogance of one employee - Eva Petrova
Good value for money. There are thick walls and very quiet rooms. We've booked triple room, but staff offers us large quadruple room for the same price. No hair dryer and very poor breakfast (I can eat more in cafe for 90 CZK).
The breakfast provided was good I was given room 513 - Top floor facing railway tracks. The room was always excessively warm with stale smoky smell. There is no airconditioning. The bed was not comfortable. The train can be heard passing very frequently. I did not sleep much! It is possible that other rooms on lower floors and away from Railway side are better, but I only speak for my experience.
Very clean and good to have a good size refrigerator.It would be good if there were more hotels like this
We've been there 2 nights with friends.The hotel was great for the price,location and standard.We would like to come again in the next visit in Pardubice.
Very good that in room is the kitchen.
Good, comfortable, clean hotel, within 15 mins walk of main railway station. Reception staff speak english to a reasonable standard. No restaurant for evening meals, but other facilities within walking distance.
Location of the hotel is excellent; hotel staff was very helpful and nice; room was clean and very comfortable.
Compact room with kitchinette included and option for breakfast Tea bag&sugar is not complementary, has to be bought at the reception There's no cnn tv channel
It had a big private car park. It was quiet. The room was spacious and clean. The breakfast area is a bit too small.
Nice, clean and functional hotel with a pleasant staff. Very nice buffet breakfast.
The hotel is situated on the big square of this beautifull city. The shower was broken and there was not a lot of room in the bathroom. The room was under the ceiling and very low.
Very clean, reasonably comfortable and well priced. Good location and choice / price of food Room was a bit small / cramped. Wouldn't suit very tall people! (top floor with sloping ceilings).
Very quite area and the hotel is very poor Do not go for the top floor specially if it is raining, roof is very noisy.
Kind service- very good located.
Great setting and atmosphere - not a standard building! Breakfast excellent good choice hot and cold food. Friendly and helpful receptionist. Room a little on the small side for a twin.
clean, free wireless (only 3rd floor), private parking with reasonable rate, staff is really helpful, location is perfect, just in old town square not easy to find the place (logo is not clear), and as the place is huge, it takes more walking time to the room.
I liked location of it very much No
I couldn't pay my bill in euros. They made me change the money to CZK, so I pay 16% more - I paid 52 instead of 45 €.
The friendly staff speaks English. The room was very basic, but had a good bed. The restaurant closes at 8 PM, so when you arrive late, there's nowhere to eat.
Nice breakfast, good restaurant and for me the location was good This was the second time that I spent part of my holiday in Hradec Kralove. I chose again Hotel Alessandria because last year the staff was kind and helpful (that time they changed my room because it was too noisy) but this time they didn't: there were men at work in Hotel and outside in the street, and there were no warm water (just brown water) for 5 hours in the morning and there was always too much noise. Not very clean (I had to ask for changing towels). I will not come back anymore.
Good breakfast, helpfull and friendly staff.
Having a promotion for 160 euro for 5 nights, this was a good price/quality deal. Very good connections to Prague city and seen the price the perfect solution if you don't mind the "huge factory mass production" atmosphere. Enormous hotel with typical aspects of such hotels. Large groups of tourists, noisy, more "factory" mass production then a personal approach. The buffelt was every day the same but correct, clean and correctly cooled (ham, cheese, ...)
Location, Price There is no conditioner. In numbers it is stuffy. Unpleasant smell
Friendly staff. I've been lucky to have a room with Wi-Fi, but it seems that not all have it. There is a free parking in front of the hotel, but there are not many places.