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the large room given to us with modern balcony. (at a supplement) good pub food and friendly village atmosphere. Food and drink at reasonable prices. what an improvement if the manageress would smile and acknowledge your presence now and then. If not up early then the breakfast is greatly reduced as it is on a first come first serve basis. when its gone its gone.
Very friendly and helpful staff, renovated rooms are excellent, good value for money, rooms bigger than average in this class and comfortable, location good for a visit to Bonn but luckily a bit outside town, quiet village, WLAN available, really satisfactory breakfast no shampoo available in room
Hotel parking space limited. Access to public parking a short walk away.
Position was excellent across pedestrian bridge into town centre. Has sanatorium facilities in the building for those who enjoy such things. Not really geared to passing trade. Car parking is sufficiently far to get soaked in the rain. Charges for internet are outrageous.
Its a beautiful building and the spa is wonderful The rooms are small and out dated. More like a 2 star not a 5 star
The location of the hotel is great - near Bonn and Ahr wine area. Close connection to the Spa is convenient. We do appreciate the lovely breakfast of the hotel. We didn't remember to order specially non smoking room (hardly ever nowadays you will get the room / the whole floor smelling tobacco in this grade of hotel) and the smell was recognisable. The hotel is a bit pricey for staying overnight. For elderly persons the hotel would be a perfect match with a lot of arranged programme with the nice price.
The staff was exceptionally friendly and spoke English fluently. The hotel went the extra mile with a welcome package of bottle of local wine, fresh fruits and muffin. The restaurant dinner buffet was superb. The spa seervices seemed disconnected from the hotel proper and it was difficult to find out information about them as well as about other related activities going on in the area.
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Excellent location, nicest area of Bad Neuenahr Friendliness of the staff, very helpfull and knowledgable Breakfast buffet Warm pool, excellent for relaxation after a bike tour along the Ahr Definitely not a 5 star room and bathroom, outdated with obvious signs of wear, lack of basic amenities you would expect from a 5 star hotel Small and hot room
Lovely town and surrounding area and helpfull staff geared up for the older clientele
friendliness of staff and their sense of initiative. Great location! There is only one entry /exit for hotel guests and parties . When party busses line up one cannot get into the hotel and this creates problems
Fantastic historic location, on top of a hill in a beautiful park away from the crowd, and still within 20 minutes drive from the main business and attraction area's near Bonn. Ideal for travellers by car. Good facilities, very spacious standard rooms, nice SPA area. Great breakfast. A little disappointed about the small old TV set in the room. Would expect a larger flat screen TV in such a 5 star hotel facility.
Quality of the food and helpful staff cleanliness of the toilet was below standard
Clean, great staff, great food and service. Fantastic view Crazy road to hotel
Wow this is a beautiful hotel! Fantastic room, amazing outlook, excellent restaurant and breakfast, friendly heplful staff. We loved our stay here only wish we could have stayed longer to enjoy the fantastic facitities more. There's also a lot to see and do in and around the pretty town of Konigswinter.
Beautiful view and a lot of history.
Everything was perfect, really nice staff, it worths the price. I strongle recommend it.
The view from their Rhein terasse was super. The surroundings are beautiful and the town of Konigswinter is near. I had first booked a single room. That was depressingly small and grey. I changed to a double which was only 20 euro's more and it was huge and spacious.
The service, excellent views, great food, relaxing atmosphere, really enjoyed the swimming pool, excellent all round!!
This hotel is still used for international conferences and has facilities accordingly. It is situated on a hill overlooking the Rhine and the rooms are large and high. Excellent place! I don't know why up-market hotels have to charge a fortune for Wi-Fi, when others with fewer stars supply it for free. They wanted 22EUR per day, we declined.
The Petersberg Gasthof is an historical Castle. It hosted the Allied Government at the end of the World War. Then the Government of the Federal Republic of Germany in Bonn arranged international events and dinner there. Foreign Ministers used to be guests at the Grand Hotel. Unfortunately, after the capital moved to Berlin, the Castle lost such grand allure but it is still luxurious. It has nice suites filled with antiques. One can enjoy an astonishig view of the Rhine Valley while drinking a Riesling on the terrace or having dinner at the restaurant.
Very plush and comfortable Staff were disinterested to learn that one of my party (my brother-in-law) had recently died and wouldn't be joining us. Their response: "You can't have a refund"! Also, we found it impossible to reserve a table for our evening meal. We tried for three nights and couldn't succeed.
a pleasant and wonderful atmosphere. everything was fine.
Location was excellent and great variety for breakfast.
Excellent quality of room.
All excellent. Staff all very friendly and did their very best to understand our requirements (in English) and do what they can. Bar Man very good and service excellent. Nice touches with the baby (wont spoil the surprises!!)
easy parking, good breakfast, friendly staff, nice quit room, easy access to nature but also to highway
friendley staff and fantastic food
The location was such as to be able to walk into the town without any problem but not too close to any noisy distractions or busy areas. A great mix of Restaurants are within easy walking distance if you don't eat at the Hotel. The staff are excellently well presented and very helpful, the breakfast is good and leisure facilities are ready on site straight away.The secure undercover parking is also a very welcome asset.
Good welcome; comfortable and very clean room. Staff very helpful. Breakfast good. Airco quiet. Wonderful location and views. Hotel follows the landscape and is unobtrusive and well thought-out (even though you have to get used to the layout).
it is a very friendly, family-owned, old world hotel within a short walk of the center of the town. excellent restaurants nearby.
Friendly staff. However, the room had no minibar Yes. My room had no minibar- No good
Great friendly staff. Lovely pool and grounds. Good food. Excellent value for money. Family run feeling. Yummy breakfast with lots of choice. Pretty views, rooms were comfortable and had extra touches like slippers and fluffy bathrobes, bowl of fresh fruit, etc No.
Not speaking German, I found the hotel owners and staff considerate, patient, and somewhat conversant in English, giving me little difficulty in my associations with them. My room was lovely with a stunning view of the town and the grape-vined covered hillsides. Services were exceptional for the price and superior to those comparable to hotels I have frequented in other countries. As I needed to leave very early on my last day, the hotel owner, just beginning her day, stopped what she was doing and provided a light breakfast for me. That was much appreciated. The only shortfall for me personally was the lack of complimentary wifi. I was unable to use my phone for the internet because their wifi service was only by subscription. (They did let me send an email on their office computer - that was nice). But as far as my further ability to communicate by phone or internet, they said I would have to subscribe to TMobile. Even if I had wanted to do that, I couldn't access the Internet to do so! I would suggest that complimentary wifi be part of the services provided to guests. It's become a standard in the modern world and business travelers expect it. As everything else was impeccably presented, this was acutely lacking and frustrating.
We loved the position of the hotel and the view from our room. We wish there was information leaflets about your hotel facilities available in English. We came to attend the GregoR Lersch floristry demonstration and chose your hotel because your website had booking details in English but there was no information available in English at your hotel. I know that other florists from England would be encouraged to stay at your hotel if more English information was available. A lot of English florists attend the Gregor Lersch event each year.
Location near the center of town. Staff did have some knowledge of English, although the patrons are almost all Germans. No.
Smiling faces of the hotel owners and the staff. very good dinner. Probably a little bit bigger room and looking to the river.
Every one of hotel people is wonderful. I felt they looked pleased to serve us a nice service. Nice people, their fine foods & wine without exaggeration and spa reluxed and comforted me very much. nothing!
friendly staff, good kitchen, good breakfast a little difficult parking
The friendliness of the staff, the clean swimming pool, the breakfast buffet the average age of the guests was a bit high
excellent service , good quality for the money no
Quite, friendly, comfortable, central to our travels Parking
Restaurant, the food was excellent! also a good breakfast buffet. Staff very helpfull
all round good experience parking was near by but this was known in advance
Location from the Hotel ist fine nearby City and The Room very Quiet.
This is a super hotel in very charming village and beautiful part of Germany. We were very impressed by the decor, all extremely well designed, the colours perfectly matching and the finish was increadible. We travelled around the world for many years but have never before seen a hotel where everything was so perfect and yet so pleasing and homely at the same time. Very impressive indeed and much recommended.
Good breakfast Problem getting to the hotel by car through Unkel
Very friendly and helpful staff, comfort and quietness of room, location in old centre of Unkel overlooking the Rhine
Nice hotel in pretty German town. Beautiful terrace overlooking the Rhine. Comfortable rooms. There was a wedding, which occupied almost the entire hotel. We could not use the terrace. It was not possible to have dinner in the hotel, which had not been told at check-in. The next morning, we were not allowed to have breakfast in the nice restaurant. Instead, we had to move to a cramped room together with the wedding-guests.
It is a lovely situation and the village is really great. Nice for walks along the Rhine.There is a really awesome, family run restaurant n th village where they serve their local wines and cheese and sausage platters. We ate there both nights we were in Unkel. When we checked in the receptionist was not very friendly. Also, when you book, you have to pay in advance and it is not refundable should you have to cancel for any reason.
The hotel had a very pleasant atmosphere, the staff was extremely courteous and quick to serve The only thing that was pleasing to me were the pillows weren't plush enough; everyday I had a cramp in my neck from the night's sleep; even if I doubled the pillows
Nothing really You have to pay for everything...wireless, parking. hall ceilings are only 7 ft. high...Lobby was crowded with chairs. price was high without even breakfast.
Had a lovely adn calm stay with dinner on their balcony facing the river - delicious food and attentive staff - room was very comfortable and well equipped.
No obvious faults.
The staff were particularly helpful.
Friendleness and service of staff
Location, view, breakfast. We also had a very good evening meal in the hotel restaurant.
The room and bathroom were very nice No.
Large room with river view, separate living area as well as bedroom & bathroom. Car park secure and large. Staff helpful, swimming pool and fitness complex very clean and great to use. Good location for the town. Our room either wasn't cleaned on our second day or wasn't cleaned well - towels were replaced but that was it. This we reported to staff as we came to leave. One of the bars was closed throughout our stay.
Nice hotel in quiet Konigswinter, in lovely riverbank setting. Good access to Bonn.
The nature outside There was no bath. I asked for one king size bed. It was not available
I visited on a Sunday night in January and there must have been only another three or four guests. In the summer this would be a lovely location for a family trip or for a mature couple. Everything was very efficient although most of the staff seeme dto have a cold!
Location of the hotel is great. There is plenty of room for everyone. Bar is very cosy. Egg waiter only there on the weekends although you could still ask for eggs cooked any way you wished.
Friendly, helpfull,and Clean
The very friendly staff and excellent location of hotel The breakfast was to expensive
Friendly staff. Very comforable beds. Room was a little on the small side and traffic was only a matter of a few feet from the window.
Restaurant very good with excellent service. Room was rather small with a poor layout. It was however clean and comfortable
There were only 2 twin rooms, the other 2 were doubles, and people had to share beds - not good
peace & quiet no information in English & limited breakfast range
closeness to the station, its simplicity, its a small cozy hotel can't remember anything now
Small hotel in the middle of Ahr River wine area.
A breakfast with all you may want. No elevator in a tree floors building, stairs at the entrance, not wheelchair friendly, and a very very hard mattress, and the room was not soundproof from the inside, voices in the hall at two o clock in the night, and doors slamming.
The hotel is facing the Train Station.
Room 12...excellent..spacious, big bathroom..not on the main road
Extremely Clean Hotel, Friendly staff, great breakfast, good location for those arriving by train.
I found the hotel to be clean and tidy and the staff were polite and friendly. There was nothing to dislike about the whole experience
The hotel staff was very friendly. Nothing
frthe location is very good,the hotel is very clean and the staff is very friendly no
Hotel was clean and charmingly decorated. Bathroom was large and included a whirlpool bath as well as a shower, and heated floors! The bathroom in the room was down a steep spiral staircase, which was hard on our senior knees, and middle of the night trips to the toilet.
Everything was perfect. Very friendly staff; Excellent accommodation.Fantastic location in the middle of the old city. Breakfast buffet with a lot of delicious foo.
1/ The proprietor: he was attentive and thoroughly helpful. 2/ Bathroom: recently re-furb'd - much appreciated. 3/ Breakfast: comprehensive selection, and very well presented indeed. We could not fault this hotel
the aparthotel has a fine bathroom. It is clean and much space. No
The staff were very friendly, the room clean and the breakfast generous. The hotel was situated just 200 yards from the centre of town but in a quiet location. In terms of decoration, the combination of old and modern didn't quite work.
The owner and his wife were lovely. Informative about area, kind and happy to please. Would prefer to have new individual liquid soaps etc not large bottles that have been in use.
Helpful staff and a good location with clean and well furnished rooms. Nothing to complain about.
Guy from bar should talk a little less loud and stop selling wine during breakfast
The owner has something to teach all of the hotel proprietaires I have ever met about hospitality. He went out of his way to ensure that I had everything I needed and took advantage of his beloved region (which is beautiful). I liked the sort of honor system for drinks outside of hotel hours and his efforts to find what I like to eat. A little far from Bonn for business travel but worth the stay to get out of city hustle and bustle.
Very nice couple runs this hotel. They were especially helpful to an english speaker who didn't know much german and explained how the nearby thermal bathes work and offered a jacket for my stay in case I got cold. There is also storage for bikes if you are on tour. The restaurant around the corner is also especially good.
English speaking staff, room though single (wide single bed) was large and comfortable with simple but well designed bathroom.
single room with a tiny bed, noisy hotel, could hear people at the "bar" in the night since open space, poor restaurant and breakfast