Good location for motorway and ciy access. Secure underground parking and a relaxed airy hotel feel.
friendly staff, rooms very clean and comfortable. Overall pleasant stay Bar service was slow but maybe because the hotel was fully booked. Restaurant floor was very dirty at breakfast on each day of our stay.
Very good stay
Clean & modern. The right choice for people travelling for business that needs a restful night. Reception staff has been a little bit annoying. They should smile at least once and try to speak a better english! Unfortunately not everyone travelling in Germany is supposed to speak german. In the morning the smell coming from the kitchen is really disgusting! I had to change my suit after having breakfast at the restaurant as it was smelling like a fried sausage.
Modern Design, confortable rooms with free wi-fi, excellent staff, first class restaurant with wide wine selcection, recommended exclusively to business travellers. The position far from the biggest cities of the region
The hotel has been completely refurbished and looks fantastic. My compliments to the owners. The staff at the reception is, as was before, still very friendly and helpful.
warm, nice service
Incredibly good value, central and quiet. Immaculately clean. Very friendly proprietor. Absolutely nothing.
Particularly helpful proprietor No lifr. Not particularly easy to locate.
Ecellent value B & B accomodation. Very friendly staff. Would definately stay again.
Loved everything about this hotel. Would stay there again. Fabulous
Staff were very friendly and we received a warm welcome. Room very clean at all times. Excellent for a 3 star hotel.
Friendly, clean and tidy, helpful staff no
The location of the hotel, and the accomodations were exceptional, the personal who now run the hotel, made us feel welcome and truly comfortable. We enjoyed the close proximity to town center. Perfect transportations shuttle bus from/to the airport Weeze was a very short walk to the hotel, these things make our trip complete, we will definately return one day Nothing
Ver few things were to be liked but would include that it is pretty quiet so sleep was good too many; internet very expensive for a business hotel; rates incredibly high, more for a 5 star hotel than this.The Mercure is about 2 to 3 star at most. Room was not ready at 4pm which is unheard of; no apology, no complimentary drink while waiting for the cleaning; room when ready was the wrong one so change for another room which was not ready either. Its also utterly expensive
Its roominess. Breakfast included many different types of food, including full English breakfast. The fridge in the room. That one could get a snack until late in the evening. Useful to have trolleys to move luggage about. The only small thing was that our daughter was staying in the hotel too with her 7 month old baby. She needed and asked for boiled water to make up the baby's milk. This did not arrive. Perhaps a language diffculty?
The friendly and knowledgeable staff were very good. The bar meals were good, tasty food in large portions. Saturday breakfast was chaos, nobody on the desk to seat us and the manager running around barking at the staff as if it was their fault that everyone had gone to breakfast at the same time.
A very friendly staff ,excellent breakfast and general conditions in the hotel excellent
Bathroom was really nice and location is very good we were sent to the room with tourists living in it, situation wasn't nice...
? Check out took 25 minutes, Internet should be free on such hotels, and parking should be free also
One of few (only?) hotels with rooms available during the plastics trade show. Price was too high given the facilities and location.
Excellent menus - the cook is heading towards a Michelin star. Staff very helpful. Excellent swimmming pool and sauna. The bed was not very well sprung - every time my wife or I turned over the whole bed shook. [No lewd remarks please!]
It is a very nice hotel that I have used offten
Shopping, saw the country around where we stated and visited relatives room needed air conditioning
Hardwood floor The property is not well maintained. Room is smelly; bathroom is dirty with chipped paints, cracked soap holder, slimy stuff around the edge of bathroom and shower doors.
location, surrounding, conceptof the hotel
All rooms are on gound floor No Aircondition
That everything was OK. The food, the stay, the place, the staff spoke good English.
Breakfast was really good Clenliness of room
Yes after staying at the hotel on the night (27th August) in the three rooms that I booked I did not later after returning home receiving an e-mail telling that I did not stay there and having my credit card debited the full cost of the rooms. Then being told by Booking .com that I have to wait 2 weeks for a refund. I need my credit card to be credited with the amount thatI have overpaid as quickly as the original payment was debited!!
Good room. Breakfast buffet excellent apart from flies Need to cover open food at buffet, meat, cheese etc.
very nice breakfast, rooms are ok
The hotel is not in the city, so it is a peacefull place with no traffic. The mail thing is cleanliness. There were full of hair in the bathroom and I found 3 spiders in the room and a lot of dust under my bed...
it was basic, but clean and had the minimum requirements we needed we arrived very late, at 10-30pm; there was no night porter and nobody on duty. we finally managed to get a response from knocking on the door. we understood that there was a shuttle to and from the airport at weeze but there was none.
Clean, decent hotel for an overnight stay, we took the only family room; there were additional facilities like sauna and swiming pool downstairs. The hotel is part of the town shopping centre and feels a bit scattered; facilities close at 9pm, and everything is turned off/closed well before that. Everything is in German only - hotel booklets, room cards, TV channels.
Room was very spacious & clean, breakfast was good. We arrived late & were able to access the hotel without any problems.
The hotel is ideally located for Weeze Airport allowing easy access to both Germany and Hotel. The staff were very helpful and friendly and the cleanliness was first class. No
Comfort and quality of the room, very good location, good food in the restaurant reasonably priced. There was no bar at any time in the hotel, the wine in the restaurant was expensive and very early check out time (10.00 am)
very old in need of redecoration . also housing a nursing home in the same building not a good idea . was clean
the hotel is half hotel and half old peoples home. The church bells start ringing at 7 oclock every morning on the half hour. very very loud. when we arrived receptionist just leaving. no one on reception during the sunday. didnt really see anyone until we had to leave monday morning
I do not like this hotel cold room!!!
I loved the high standard of the hotel and the location was perfect. I was annoyed that the shuttle for the airport was not actually at the hotel but a few streets away which meant that we had to carry heavy luggage.
Despite looking dated, the hotel was very clean and immaculately tidy, which makes a stay there very pleasant. The staff were friendly and helpful. This hotel very generously gives one free use of the minibar - (ie once consumed free of charge, it is not refilled), which was a nice touch. The rooms are well heated - very warm, which was good as it was snowy & freezing in Krefeld at the time of our stay. Breakfast was fine - continental buffet & cereals. Possibly a lack of airing?, as there was an excessively strong smell of air freshener (combined with cooking smells in the corridor) when we arrived, which went once we left our window open for a few hours whilst out. Our room was on the side facing the main road, so there was some traffic noise when the window was open, but when closed it did not bother us.
Very helpful staff, excellent service, excellent continental breakfast, good-sized room and bathroom. Cramped lift
Breakfast, personnel, parking. Unappeling looks of the building and entrance from outside. The window in the room was leaking cold air thus a bit cold at the beginning.
Easy approach from highway, parking place near entrance, nice room, nice view on town from eight floor, good breakfast, low price.
The room and breakfast were better than expected. The 14 Euros for the breakfast was in order, all wishes were fulfilled The personel were a little abrupt
Clean, close to our destination, good rates, friendly staff, great breakfast Staff has been very busy at night as there has been a family function at the same time. Apart from that - everything was fine.
Good value for money, helpfull staff (they did not received information from booking.com about our reservation, but proceeded without any fuss). we were not informed in advance that hotel restaurant is closed on that day (Saturday) = "diner" in a fast food
Lots of parking place for cars, value for money, Polite and friendly staff. There was a spider web on a wall and stayed there for 2 days. There was a paper litter in the cattle. There was no free internet for wireless or in the business center.
Supportive staff, 24h working bar, comfort room. No room service, unless you order pizza. Not a single vegetable at breakfast buffet. Takes time to get a taxi
Convenient location, friendly staff, decent room. Telephone rates / fee are extremly high, discouraging people to use it.
free parking, 24hr reception, could open the window for fresh air only 7 german speaking tv channels, stains on carpet
Clean and well organised. Only stay here if you want to be in this location (e.g. for business). Not near anything else!
Comfortable room - very nice bathroom - excellent breakfast
No air conditioning in room. Some noise from reception due to location of room.
Very friendly staff, they look after you, english speakers, excellent breakfast, you would not get hungry, excellent value.
Comfortable room, good bathroom, good location, comfortable beds. Excellent breakfasts.
Excellent! It was quiet and clean, just two minutes walk from the central station. We have got a waterbed and everything was perfect. The host couple was very friendly. They meanwhile operate a restaurant on the first floor of the hotel. I think everyone there should try their food.
Situated near to the railway station (that was the most important reason for me) and the city centre. The lady who dealt with me was nice and friendly. The room was calm, clean, fair equipped and as well as the bath. I was absolutely satisfied with my relaxation possibility. It's NOT a complaint rather a suggestion: a mosquito screen would be useful on the wall window (I was in the attic/mansard).
This is essentially a bar restaurant with a small number of rooms. As such it met my needs fully and is perfectly located for Weeze Airport and at the centre of the excellent town of Kevelaer. It is also on the train line to Dusseldorf. My single room was somewhat bigger than the norm and very well fitted. The breakfast, at an additional price, was excellent. My room had a sloping roof and the toilet was set under one of the lowest parts - somewhat inconvenient for a man!
A friendly hotel, large rooms, clean, helpfull staff, advise clients on how to save money on parking costs at Weeze Airport. I would go back there because it was correct value for money. Next time I park my car for free in Weeze and pay 2x EUR.4 for shuttle in stead of EUR.70 at Weeze airport for 3,5 days ... There was free WIFI with easy access code. The curtains were old fashioned and did not close all windows.
Easy to find. There were signs from the train station. The hotel is very close to the train station and the distance to the city centre is only 300-400m. The upper rooms gets really hot in the summer.
Location, very close to the Kevelaer train station and easy access to Weeze airport. Room was clean. The car parking is not private from the hotel, but in the backyard; one still needs to walk about 200 meters.
good beds, comfortable room. Incorrect information about getting to and from the airport. The distance is about 12 kilometers. Taxi price of 20 EUR one way. The bus runs infrequently. Wi fi access code does not work. We are disappointed.
The fitness and spa facilities were excellent in regards to the equipment available for aerobic and weight training as well as different saunas and pools to swim in. When the room was not availabe on time, the staff offered a few cup of coffee to us while we waited. The hours for the fitness center were unrealistic for people who actually use them to work out. The hours started too late and closed to early. Additionally, there was a one hour break in the middle for "what"? We showed up over an hour after the authorized check in time, yet our room was not available.
Very good hotel. Excellent spa facilities. Probably need to be a bit more friendly to families with small children.
Excelent vier from the Breakfeast Room to seaside. Breakfeast met expectation
The surroundings were very quiet, which I prefer. The hotel staff were excellent in every category and always very helpful. Extremely relaxing overall. Yes. The sauna was open until 0100 during the weeknights, but only until 2100 on the weekend. Why can't you have it open late on weekends as well?
We returned there after a gap of 12 years, it still had the welcome, and comfort we remembered. It is a place to recommend. Good food, very helpful staff, and very good, comfortable and clean rooms. For English travellers it would be helpful to have Coffee/Tea making facility in room.
We just stopped to sleep on way to Keukenhof Gardens, it was adequate for our needs. No elevator ...my 80 year old mother-in-law was with and our room was on top floor. She had a bit of problem getting up stairs.
The quality of the staff and food served No
Staff were so friendly and the meals excellent.
During the weekend this business hotel has great prices and the location is very central to Dusseldorf.
The friendly and efficient staff, good restaurant and good size rooms
Perfect when coming by car as easy to find from the Motorway which makes it easy to acess the nearby region or trade fairs. Parking is free and the inhouse restaurant is excellent. Wifi still costs 6 Euros per hour or 10 euros for 24h, nowadays this should be free. Also the fitness club is not in house and a short walk away at 3.50 - but than 1st class facilities.
Food and personnel
A fine hotel that shows (mostly) good attention to detail. Reception staff were friendly and helpful. The breakfast was very good, but the service clearing tables, providing new cutlery etc. was very poor. A big minus for such a nice hotel.
Excellant value for money hotel
The room was a good size, the shower cubicle was large and the quality of the food in the restaurant was very good The menu choice could have been better.
we all really enjoyed our stay and would definitely return! The rolled fish for breakfast was the highlight!!
Overall our stay was a very pleasant one. The rooms were spacious and comfortable and Jules restaurant, which is part of the Hotel, was particularly nice. Good food and friendly, professional staff. There is a stale smell of cigarette smoke that pervades the entire hotel, including our room.
All in all a very good experience, but the breakfast was very very good.
very comfortable rooms, good beds, free internet, good restaurant very polite but extremely cold staff. Made me feel unpleasant though they were very correct.
The place is interesting and clean, the food is good. However on the first night the several rooms of the restaurant were full (there were plenty of trade-shows running in the area) and the service was very slow. a 45 minutes wait for a glass of white wine is a lot. Not just attention but also a touch of friendliness were lacking. Things improved considerably on the second night when the restaurant was less busy and a young trainee took care of my order. In spite of calling the hotel on the day before to make sure that everything was ok, I didn’t get the room that I had booked. That the senior front desk lady would then try and persuade me that a street- level "classic" room where the whole village can peep in, located in a separate house 100 meter down the street from the main building, is the same value as the quiet, terraced, roof-top "well-being creative" room that had been booked in the main building, only adds insult to injury, particularly since I got charged the same rate!
Gourmet food, helpful staff New room, had no phone and remote from main hotel.
Wireless lan, excellent resturant and service
we were staying in a suite (as a last minute booking). Biking to Moers through nature, the use of the welness facilities and the room itself were all marvelous/splendid/great. absolutely not
very nice hotel, great dining room, but didn't have a chance to eat there. all in all very nice
Great room, excellent restaurant. A really special hotel. Good value, given the quality of the hotel and the attention to detail.
Very good eye for detail. Relaxing and charming atmosphere. I can recommend the restaurant; local, seasonal food, excellent. Good breakfast. 10 mins from Duisburg. If anything, the bathroom could do with more amenities and there wasn't a minibar. However there was a complimentary bottle of water and you could order drinks to be brought up with no extra charge. (Besides cnn, no other foreign channels on telly. Only german ones.) But non of this made our stay less enjoyable.
Quit area Via your site I asked for en room with two beds only to find that they did not have any rooms with two beds
Overall a nice hotel with well designed and comfortable rooms. Very cosy ambience in the rooms and in the restaurant. A safe in the room would sertainly make sence and give it more value. Wine ordered on the wine-card was not available. The reception area personnel was partly not quite respectful
Excellent situation next to a forest, close to the city. Lots of facilities.
it lived up to, and even exeeded expectations. An earlier visit was very good. This visit was very, very good. We hope to use this hotel again.
Rooms are comfortable; good breakfast Too close from motorway (a little bit noisy) Far away from city center (Dusseldorf)
The hotel was very convenient for an overnight stop, as it was very close to the motorway, but far enough away to be quiet. The hotel staff were quite abrupt, and wanted the money for the room at the time of booking in, which I have never known before. It was a long, long trek to the room. The breakfast made up for it though, this was really brilliant.
The breakfast buffet is top notch. Truly excellent. Staff was ok, neither overly friendly or helpful. I was very explicit in the reservation that I wanted non-smoking rooms and we were given smoking rooms. The front desk didn't ask before giving us keys, so we got to our rooms to discover they were smoking.
It was really value for money, excellent hotel, very high standard, breakfast good beyond imagination. We were a group with baby and everybody loved it, great cusine, except that the service in the kitchen was terribly long in the evening. The waiting time in the restaurant in the evening was about one hour (not acceptable in such a great hotel!
Location next to park Uneasy to find the hotel, because it is not visible from the highways.
Excellent food and breakfast! Very friendly staff in the restaurant. It was very hot in the room due to lack of air conditioning(naturally would not have been hot without very hot summer weather)
Restaurant facilities at the hotel
Nothing at all No curtains, no elevator and we were located on the 3rd floor. We are over 60.
Locallity to station and town centre. Will be staying there again. Better than expensive hotels in Dusseldorf
that the brekfast came at time it soomething terrible at this price.who dares recomend such a hotel to booking com.Its not worse of it.
There is often no one in the hotel reception, so the "24 hour" rdescription is not fully accurate.
The staff were very friendly and most helpful. The rooms were clean but a kettle for tea and coffe would have been good I would use and recomend this hotel to friends and family Only the lack of a kettle tea and coffe in the rooms otherwise brilliant
The hotel was close to the transport links and to the centre. Hotel was very noisy. I was woken up every day at 5 a.m. by people in the next room walking around the room which was as noisy as if they were walking in the room I was staying in. Later after they went to bed, I could actually hear them snoring. I paid €50 per night for a single room and for that money I'd expect the room to have the walls thick enough.
Ladies smoking at the recepcion had always a strong smell when entering the hotel.
Freindly Staff Unmanned reception in the evening .
Very nice and clean hotel.The hotel workers are very friendly.Close to the public transport like trains.buses and trams.And also in the center of the city.So very nice to stay there.I hope they can keep their hospitalaty every time.
Hotel was clean and rates were reasonable
The old fashion building We had a 2 persons bedroom on het top of the building. In a case of emergency there was no plan of escape. I think that in Hotels there must be just in sight a board of that plan in every room and hall.
helpful staff relaxing location & atmosphere
it was quirky but lovely and a good breakfast and a pub to eat an evening meal in at a reasonable price. The breakfast was quite classy really everything was fine and at reception they spoke English which was a great help
Incredible ambiance. Being built in 1914, there were a lot of architectural styles used that reminded me of the Titanic. The rooms felt much like ship staterooms. Very cool. Additionally, the fact that it had been visited by Edward VIII and Wallis Simpson as well as being used by the US Army as an HQ in WWII and being visited by Churchill, Montgomery, Bradley and Eisenhower in 1945 just really iced the cake for me! Breakfast Buffet was a little bumpy.
The history of the hotel. and the staff are outstanding Smoking, even in the breakfast room
The freindly staff the food , breakfast, evening meals, easy access to motorways, quiet at night. no
Good food, good service, nice atmosphere
Very friendly staff, despite delayed arrival, and very good standard of catering, and general attentiveness Breakfast buffet selection could have been wider, with choice of fruit juices, and with plain as well as flavoured yoghurts
Helpful staff, excellent dinner, nice bar, character of buidling and surroundings
It is an interesting old style building. I enjoyed it.