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The major part of the hotel is undergoing refurbishment but the staff were extremely helpful and eager to please despite the inconvenience of temporary facilities.
Central in Bad Sassendorf, walkable to shops and spa. Good restaurant. Excellant breakfast. Currently (Jan 2010) being refurbished. Once complete should be very good.
walking The beds asked for double they pushed two singles together.Lovely location but for older couples very quiet and lots of clinics in the town .It looked like its the place Germans go to pass away.
Whilst the breakfast availability was excellent, the restaurent selection was very provincial They came to clean the rooms too early (0930) and expected you out by then, we were harrassed on both mornings
Nice helpfull reception, telephone converation easy and helpfull, breakfast high quality and excellent would stay again.
Location and value for money Parking if the underground parking is full
This is my second stay at this hotel and would recommend it. The room was clean and very quiet. The location is perfect, very central and close to the train station. The staff were friendly and obliging.
Staff are very pleasant and helpful. The food in the restaurant is of a very high standard. Rooms clean and decorated to a high standard. The hotel is maintaining a standard well beyond what I would have expected.
Rooms were spacious and very pleasant. All reception staff spoke very good English. Underground parking was a bonus feature. There was a pool of water in the bathroom - somebody wasn't careful enough placing shower courtain.
Guetersloh is beautiful! Great location (5 minutes walk from train station), big rooms, big bathrooms, very clean, very friendly staff, free Wifi, breakfast included. No AC, noisy area, hotel is dated
found the staff very helpful and efficiant. maybe there could be in room tea coffee facility I am an early riser and do like to wake up to a cuppa.
Small, Friendly, nice atmosphere
A very comfortable room with modern facilities.Dining was excellent..staff most attentive. Nicely located in Town Centre.
The staff were excellent and very friendly and helpful. The resturant was very good both for breakfast and evening meal with excellent food and choice and the sun deck was a pleasant place to while away a couple of hours in the evening. The gym and spa facilities are adequate. I have stayed in a number of hotels in nearby towns which are not as good as this hotel despite costing 3 times as much as the Konig. Wi Fi in the rooms but I can live with that.
The food was excellent and service friendly. Very relaxing hotel. All very clean and tidy. No way of plugging the sink when a wet shave required....other than with a bit of paper.
Very quiet location, beautiful rooms with good beds, trendy bar and restaurant. nice wellness area. There was a gym, but the number of machines was limited
Good friendly staff in all areas, made effort to make you welcome.Room was very clean and comfortable. Eating in the bar area was social and whilst food was good the menu was limited. Limited number of parking spaces means using public parking within 50mtrs. Sat-nav could not pinpoint location, pick a street address near hotel other than postal address.
Hotel and Restaurant Staff most friendly ! The room (design, but also cleanliness), peace and quiet. Excellent sauna facilities. Food in restaurant not the same high standard as hotel. Difficult to get to using car GPS, but we were warned.
Good parking facilities, very close to town without having to navigate inner road system; hotel owner very helpful and friendly. Used by bus trip but would not consider this to be a major negative.
Very near to the historical city centre. We liked the breakfast. Small room but comfortable. No.
Nice friendly staff. Good breakfast. Free parking. Close to city center – 10 minutes walk. The hotel had free internet (WLAN) in the reception (not in rooms), but it did only work occasionally.
Felt comfortable , the staff were very helpfull No coffee facilities in room & no bath only shower in room
Convenient location. Quiet rooms. Spacious breakfast area. Soap was not replenished, even after we reported it to reception.
Sunday night was band night and it was very noisy. Other guests in the bar were very noisy plus it was so hot that you had to open the windows to try to cool t5he room accentuating the noise & traffic problem. No aircon available or fan offered. Temp 30+ cent.On a cooler week day it might have been better.
Closeness to town centre, and easy access
The surroundings were very peaceful and quiet and the hotel was quiet. They did not have the facility to pay by credit card as their machine had broken down and we had to pay in cash
The Hotel staff were excellent and I thoroughly enjoyed my stay - shall certainly recommend it. Many thanks for contributing to a great holiday No
Do not take any notice of the outside of the hotel..... it was and is a lovely hotel. The staff are very friendly and trusting, they advised us to stay in the older part of the hotel because although the rooms were quite as nice as the others, it was cooler!!! She was right especially in 35 degree heat!! Fantastic location - straight through the 'wall' and walk into town approx 10 mins. Breakfast very adequate...... lovely. Would stay again.
The hotel staff were absolutely excellent, the hotel facilities were second to none and the overall feeling was one of luxury.
The room was lovely and the hotel staff was great. the stay was the best best for our weddiny anniversary n/a
The staff were very friendly and helpful, it was very quiet; the bathroom was cleaned well each day and the terrace area was most relaxing.
Fantastic place to stay Why does Germany allow smoking in public places (Hotel indoor area near the bar?)
Beautiful hotel, calm surroundings, lovely food, excellent service - we keep coming back Nothing bad to say
The helpful and very friendly staff and the extreme clean very well decorated rooms. Like many times the air is too dry in the rooms.
Very luxurious feel to the hotel, spacious communal areas We did book a room with tea & coffee making facilities but individual milk cartons instead of powdered milk sachets would be preferable - especially for tea.
The Italian restaurant and the free internet
the whole place was absolutely gorgeous - I live in Germany and the staff were some of the nicest, friendlies people in this country. There is very little resident car parking on site - but there is a carpark just across the road which charges €8 per day which is pretty reasonablel
Breakfast Standard Rooms
Staff is helpful, respond quickly. The room and dining room are very cozy, clean and bright. The breakfast has much variety, taste is so good. The dining stuff is very attentive and friendly. Any apple food is great. The location is residential area, very quiet and peaceful. Although it takes 20-30 minutes if you go to the train station on foot, you can enjoy the walk through the town. The housekeeping is also good, but It would be much better to change used towels every time or to leave extra towels...
the restaurant was excellent and the staff very helpfull and friendly
This is a small family run hotel, the room was very clean and the staff very friendly and efficent. The meals were excellent and fairly priced. I will be in the area again and fully intend to use this hotel again.
the breakfast one of two coca-cola in the refrigerator was too old
Friendly hotel staff, quiet rooms, good breakfast single rooms are a bit dated.
Food was excellent
Modern, close to amenities, great breakfast.They have a nice bar/restaurant and a beer garden. We had difficulty connecting to the wireless internet and staff did not or could not explain what to do. Wanted to use the bicycles and was told by the only employee we could find that they did not have the key to unlock them.
A very friendly relaxed hotel. Staff were helpful and polite. resturant was excellent, with good quality value for money well prepared and presented food.
The hotel is located in the area of nice nature, surounded by parks and clean quiet streets. No traffic noice, easy to find it. For my work with computer I need connection to the nettwork. I was not able to connect to the wireless nettwork.
The setting, the food and the staff Bedroom was small and bathroom was very basic
Quiet, clean, good facilities and excellent breakfast. None.
Very helpful frontdesk staff. Excellent spa and relaxation facilities.
Location Noisy room, my room was above the kitchens and my parents room was above a wedding reception that didnt finish until 4am. Neither rooms had Air Con.
The room was slightly small and not very luxurious as advertised.
The breakfast was lovely and the staff were helpful and spoke very good English.
Well organised traditional German hotel. None.
nothing Th room didnt have any windows only sky arks in the roof, No welcolming pack room service only available after 6pm.Staff unhelpful asked for an extension to check out time willing to pay as our flight wasnt till 7 pm got a rude no booking out by 10am
The hotel was in the heart of the town it was 34km from the airport and only way to travel the hotel was by taxi
The friendliness and cleanliness of the hotel No, it was all very good indeed
The restaurant, the comfort in the room the room was not non-smoking as requested
Warm, and friendly, clean and welcoming Tea/Coffee making facilities in the room.
Clean, convenient for the old town and easy car parking. No
Good accommodation as described
Courtious welcome on arrival, Very clean, well organised, relaxed arrangements for breakfast. There was nothing I disliked, but I do look forward to when all hotels are smoke free.
The restaurant ; it far outweighs the rest of the hotel. The food and service in the restaurant were every bit as good as thirty years ago! The room, although comfortable and spacious, was not very good value for money.
I did a little family research, relaxed after some work elsewhere, and purchased a few gifts for family. I found the hotel was a great place to return to as the staff were very warm and welcoming. No.
the cosy and romantic german authentic side. hotel with spirit.the igh quality of the "rote Grütze" at breakfast.
The food was excellent and the service even more so. The staff were very attentive and very well trained.
Friendly, attentive staff
Final room allocation was excellent. Prompt and attentive staff. Excellent location. Initial room allocated was below standard expected in terms of size and facilities. However quickly re-allocated when matter raised with staff.
What a fantastic 4 star hotel!! Such lovely design, beautiful rooms with super-clean and nice bath, free internet and mini-bar, lovely buffet breakfast. Excellent value for money as well, at around 100 Euro per night. Highly recommended.
Spacious rooms, attentive staff. No bath in otherwise luxurious room.
The hotel was very central, very modern and comfortable and the hotel personnel was very helpful.
I know the Holiday Inn Express business model, so there were no real surprises. But there were two things that impressed me: friendliness and helpfulness of staff and the breakfast area was much more comfortable, better designed (and the breakfast better) than in other Holiday Inn Express that I have stayed in.
Clean and comfortable, good location. Maybe a little too expensive
A pleasant stay with friendly and helpful staff in a modern environment. Ideally located for the town and to the local transport network.
Modern hotel, centel located and close to the motorway. The rooms are very very big! Good breakfeast .
The Hotel very clean and and smart Looking.
Staff were friendly and attentive without being pushy.
Great location, friendly and helpful staff, excellent buffet breakfast, comfortable room. Very good value for money.
It was an ideal location for both shopping and getting around. the car park was an added advantage