Friendly staff have us a nice room After we complained After the First night. Adults only Pool was great with good service but pricy (200 USD for a cabana for a day). Nice snorkeling at the closeby beach.
Restaurant too expensive, 30 USD resort fee per day just to get Internet and 2 Mai Tai Self Parking 25 $ per day.
No conveniences. No shuttle. Everything has a steep additional price, which is extremely disappointing for the cost of the hotel.
Everything. We will probably never go to the Grand Wailea or 4 Seasons again. This was a culmination of everything we love about both of those: water slides and adult-only infinity pool, in one hotel for half the price. We didn't have to wake up at 6AM to get a seat at the serenity pool like you do at the Four Seasons and we didn't have to wait in long lines for slides like at the Grand Wailea. Our room was even better than we expected and our breakfast in bed was comparable in price to driving somewhere else. The cabanabellas were only $40 at the serenity pool unlike hundreds elsewhere. Mala's is already one of our favorite restaurants so that's a plus to have on property. My husband had even accidentally left his phone behind and they called us immediately to return and pick it up. EXCELLENT service all around. We were absolutely thrilled with our experience at the Marriott and are telling everyone to forget those other high-priced mediocre resorts. This is the best deal going and way underrated.
No hot tub at the serenity pool, just a short 2mins walk to another pool.
This was an ideal luxurious and relaxing venue for our honeymoon. The facilities and staff were excellent and also willing to help out with any problems we had.
Some lack in communication lead to planned events not happening as requested. The management were apologetic and did what they fealt they could to make amends.