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friendliness of staff/owner, small is eautifull seem away from town, but train and bus get you there in 5 minutes
breakfast was wert good and well presented
Good size room and facilities, very clean, personnel's professionalism, excellent breakfast, free wi-fi, parking facility An extra pillow available in the room and a non-slippery pad for the shower
OK, spacious room, nice people at the reception, good breakfast the room smelled bad when I moved in - I had to keep the window open for the enitre stay
The wifi was free of charge and worked correctly.
Room very spacious and tidy. Staff very friendly and helpful. Would rather the bar was a no smoking area.
Comfortable, efficient, friendly and knowledgeable staff, good location if travelling by car, good food, good value for money.
We had an excellent room that surpassed all our expectations. Lovely staff. Good location. Breakfast was excellent.
The breakfast was excellent
We were a family of 4 and it is difficult in Europe to often find large enough accomodations. When we checked in this was evident in my initial reservation; however, they gave us an additional room at no extra cost to accomodate us. That is customer service. Clean rooms, comfortable beds and excellent buffet selection Noise in the morning from the nearby car wash
Brand new and well designed and for the most part with well equipped rooms. Staff who are happy in their work. Small choice of dinner menu but always cooked and presented very well. Good Buffet breakfast and very convenient hours of service. A little more space for clothing beyond the hanging space. At present it is more geared to business people who perhaps stay for a shorter time than a tourist. Very restricted television channels for the British viewer and BBC World TV News only with sound,however channels 209 and 308 provide the BBC news and BBC1 ( not on their list!)
Very good hotel
it was v good hotel, location ,clean , i really like it,no thing bad in that hotel , it was 2 * hotel but i rate it as 4 * hotel non
Poor check in, no lift working, door codes did not work, expensive, noisy, no factilies, no reception
free internet, free water, excellent value for money One complaint. Church bells at 6 am, then every 15 mins, then more bells at 7, then every 15mins needs to be more clearly soundproofed in the rooms. I arrived late and lost more than 3 hours slep I was relying on. this would affect me staying there again.
like the triple bunk beds for the kids it is right across the street from a church, that rings it's bells every 15 minutes beginning at 6am. Also Zug is a good half hour from Zurich, long curvy road
Great family accomodation. The family room could hold five people. Two adults in a double bed and three children in a tripple bunk.
Location and conveniance
The staff was most helpful during my stay. The room is fine, although the restaurant, the rooftop as well as many rooms are being renovated. The hotel's check-in is controlled by an automatic system, which means if you go there out of hours you have to use the check in machine. That machine was down when I got there. It's better if you check in during staff working hours.
Family accommodation most important for us. Not easily available in Zug. Great size main room and children loved bunk beds. Room neat and clean. My bed and pillow were very uncomfortable. Poor quality (old) fruit at breakfast.
First room was new and modan .5minutes to station. .each room was different,bed mat was bad and old and telephone was broken at 2nd time.but first room was no problem,good.
Splendid. Postcard views. Incredible facilities. Business center. Free parking. Free internet. Great breakfast. If you are in Zurich and have a car do not pay through you nose for a substandard hotel. Travel 50 minutes and do your self a big favor and stay here.
The service is impeccable. The restaurant is good.The hotel is functional.. No charm whatsoever. Accessing my room was quite disorienting having to zigzag through corridors. The hotel is clinical but unfortunately totally charmless.
The wellness area was nice. The Keller bar was too smokey for my taste.
Clean, quite and confotable Everything was OK
Food was excellent and the wine The restaurant closed too early so had to eat at bar for the same price not enough tables
Friendly staff; good restaurant; great restaurant service expensive
English speaking staff, nice breakfast, very nice rooms, access to a swimming pool, and it had better than average food,
Rooms, service. Very convenient to old town and its' many bars and restaurants. Dated and bland hotel design.
Parking under hotel Yes, its was extremely noisy due to an event taking place behind the hotel. Even with sealed windows you could not hear the television or go to sleep
good service, good location and very clean. It is expensive.
Location. Bedding was nice.
Too modern for a regular tourist
bar was convenient, personnel friendly, breakfast was excellent, some warm dishes were available(bacon,eggs, sausages), a wide choice is highly appreciated standing lamp in office side of the room 318 was out of function
Easy to find & park the car after unloading bags. Wonderful English speaking staff in the restaurant.
The friendliness of the hotel restaurant staff
Hotel away from the city noise, on the hill. Take the bus No. 11 from the train station - about 10 minutes (we were walking on foot). Rooms clean and comfortable. Beautiful view from a window, balcony and terrace for breakfast. Breakfast very modest, only hot tea and coffee (no eggs, scrambled eggs and sausages). In my opinion, too little choice.
Excellent and very creative food served by friendly staff
Quiet, nice view to the lake. Poor breakfast.
We got a very nice room with an perfect view over the lake
Wonderfull family hotel. Good location.Very helpfull staff.Restaurant with dainty delicate dishes.
All food that I ordered was derious in the restrant. Fruts mix was nice in the morning. Bedmat was new ,latest type.It was nice vie from window. Room was cold,i rentaled small heater. We need a bus /taxi from station.it takes 22chf
The view, the price for the weekend, the friendlyness of staff and the food, the cleanliness. No
A front lady was so kind.there are candy and fruts ,free internet at the front. A internet in the room was expencive.tv openning was slowly ,but there are many channel.
The manager was most hospitable and friendly ,rooms a good size and clean.Staff were thoughtful .Breakfast,although Continental was lovely. No tea and coffee facilities in the room.
Staffs' friendly attitude and willingness to help with information and assistance. Nothing negative.
The location was very convenient to the public transportation. The food offered in the morning was very good although the eggs disappeared on the weekend. Room was noisy next to the road and I could not close the window as I needed the cool air for comfort. The air conditioner was disabled. Also, apparently the walls are thin as someone knocked on the wall when I was talking to my wife at 5:00 am.
the situation room really small, breakfast poor
I stayed in this hotel before and I like it a lot. Friendly staff, good location, good value for money I have said it before - please improve the breakfast :)
The hotel provides a very good level of service and is conveniently located for the centre of Zug and the railway station
Great staff Nothing
I was suprised on Hotel's staff friendliness and welcome approach, as well as the pleasure to use next-door spa for free!!
Nice and clean room.
tHey allow you to bring pets ( i.e. dog )
n/a poor breakfast, rooms are not very comfortable, not notified in advance that we had to move the next day.
the position overlooking the lake was great. There was a great childrens playground there.the restaurant was good but expensive like other swiss restaurants. It was three flights of stairs up to our room and there was no lift.
The beautiful Lake side view and panoramic mountains view. Very quite place for relaxation No reception, no staff to refair to during our stay, no manager in charge
Very nice location and very nice hotel. I admired Morgarten. Wonderful place. Breakfast is a little bit poor but the rest are perfect. There is no internet connection in the rooms. But anyhow you can find internet at the local area in the hotel. Otelin oldugu mekan yanı morgarten cok nefis bir yer. Oralara yolunuz duserse mutlaka gorun. Manzaraya ve temiz havaya doyamayacaksınız. Oltanızı da yanınızda goturmeyi unutmayın :). Poor breakfast and there is no internet connection in the rooms.
The hotel is in what seems to be a sleepy little town about half an hour away from the main city, Zug, and you have to take two buses from the hotel to get there. The ride takes about half an hour one way, and the buses dont run very late or frequent. However, this does not necessarily have to be a problem. The beautiful scenery is well worth it...you have a lake to yourself and the soothing sound of the cow bells on the mountainsides. And although there can be some noise from the trucks that pass, you soon block this out. When it comes to eating, you better stack up in Zug....there does not seem to be much food places in Morgarten.
I think this is one of the best 3-star hotels I have stayed in. Great, modern design. It was just great.
I like everything :)
Minimalist room design, modern equipment (flatscreen tv, espresso machine) Limited breakfast choices.
Big and clean room, helpful stuffs Poor wifi connection in the room, struggling all the time to use Internet through my iPhone. By the way, the speed is good if you use the Ethernet cable with your laptop.
Convenient for the station and my business destination. Room large and clean. Staff very helpful.
The restaraunt is very good and stylish. It has a great variety of expensive wine, however very small variety of food. The central location of the hotel is very convenient. It was very cold in the room.
Beautiful hotel with excellent staff. Very simple rooms, yet extremely comfortable with all natural materials. You will find nothing missing in terms of amentities. Not actually.
The location was good being less than 15 minutes walk from the main rail station. The hotel owner and his team were excellent. The hotel was originally a 16th century inn and is has been modernised but retains the old character. My wife and I had the superior double room which I would recommend. The standard of food, all home made, in the restuarant was absolutely superb. This family run hotel is thoroughly recommended. N/A