Great location in the vicinity of Lake Constance. The hotel room was not equipped with an A/C unit, which was quite necessary. Dead insects were left lying along the window in the dining room. During breakfast, flies on the food were abundant. Pool / spa opening hours were not convenient.
Excellent room and facilities, especially the bathroom. Fantastic location and views. Excellent food and service in the restaurant and bar Lack of lft to third floor was a drawback
the view hard to communicate with restaurant staff as they do not speak English.
The view of the lake from the restaurant is beautiful. The front desk staff is friendly and helpful. We were assigned a handicapped room, possibly because we needed a rollaway bed. It was difficult to keep water from the walk-in shower from going everywhere. Also, there wasn't any counter space and the small brown tiles are not attractive.
Room was clean. Staff was courteous. Mountaintop view was nice.
the view, the area access to the hotel which was difficult but also was part of its charm
Food correct, nice view. swimming pool. Breakfast not included despite what was announced on the website. Basic standard room are well named... basic. Isolated.
Excellent view around. Transportation.
meal quality was very good let's say 4 stars
good breakfast, the evening meal in the dining room was also very good, albeit expensive, perhaps that is a fact of life in Switzerland hotel, despite advertising extensive renovation, was a bit tired and passe
Practical and comfortable. Very central
The hotel was clean and tidy. The room was clean and comfortable. The staff were friendly and put up with my very basic German skills and were very proficient at English which helped a lot!
1. Very hospital hotel staff, even received a small welcome note with my name and a small chocolate; 2. Interior, very new, well organized, warm, which is a good credit in winter time... 3. a nice book, out of head and into the heard next to the bed, very nice, I bought one... a very inspiring book
Nice clean room, quiet surroundings and helpful staff. Breakfast buffet included with the cost of the room was excellent. The fact that the elevator only goes to the third floor was not evident on the website.
Friendly and helpful reception staff, spotless modern room. I was leaving too early to have breakfast officially but they did offer, all the same.
nice personal greeting at arrival, small hotel but very familiar setting, good location, nice breakfast buffet, very clean rooms, helpfull staff, excellent price-quality relation
The location of the hotel was perfect for visiting the city, plus near the train station for getting out and about
Apartment sized rooms
that the staff already knew that I had stayed in their hotel before. the good help of employees.
Centrally located Not being able to get coffee or refreshments after 2000
Good Staff, hotel well situated in the heart of the city. Undersground parking close to hotel.
it was in down town.It's location is excellent.
Friendly staff, comfortable room, great breakfast. Rather expensive, but I suppose it can't be avoided in this country.
The central location in St Gallen, the clean design style of the rooms, the cleanliness of the room We stayed 2 nights and had 2 rooms; one of the two rooms was not cleaned - forgotten. The service during breakfast was rather slow, but the breakfast service itself was ok
Its central location Poor decor, scuffed walls, unpleasant odours in one of our rooms. The hotel felt mean-spirited, unwelcoming and unfriendly. The cheap decor posing as minimalist and modern was irritating.
Very nice room with modern and fancy furnishing and lighting - it was among some of the recently refurbished ones. Great location within the old town, and also a short walk from the station. Would go back again, Not much of a deal, but staff in breakfast room could be friendlier. Also, the too fancy furnishing has a small design fault: the small bedside table, once closed against the wall, cannot be reopened! The hotel guy needs to come with some tool to reopen it!
Very helpful staff. Parking at rear very convenient. Modern design. Very comfortable room in centre of city.
Great location; Very friendly and nice people
Very design, modern, well located. Breakfast was very good. Price is a bit expensive.
The modern design and excellent and functional use of space. The room was also very clean and the staff friendly.
Basic but clean and reasonably comfortable. Sadly there was quite a lot of noise from the street late into the night/early morning.
Great location within easy walk of all the sights, and helpful staff.
Location is very central and staff very friendly.
Cleanliness was excellent and situation nis very comfortable.When I leave yhe hotel I couldn't leave my baggage until 3 p.m. because the door was closed
I liked that it was so close to everything , that I had my own bathroom, breakfast was adequate, and that it was a real value. Facilities were a little old and it was noisy at night if the room faced the street.
Pleasant, Independent, comfortable
Beautiful hotel, beautiful location, great food close by, good breakfast, nice staff. Would definitely recommend and come again. This place is perfect!
its quiet and the room looks modern. being away from the city, the air was good and great views from the room the glass door of the toilet, basically its not covered up enough. you can still see the shower area and the whoever's on sittin on the WC.
Internet conection, satelit cz station,
Compact but excellent layout in room with free internet and multi- channel tv complete with bbc and cnn! Compact breakfast area was not a hinderance to a very good breakfast with free choice of coffee/tea from 6 - 11:00. Breakfast time until 10:00 A.M. daily and 11:00 on weekends was also a plus. Late check in with keypad makes late arrival convenient. Pull the door with the light! Second time here, second room in this new hotel, but same soft beds! Desk has problems with Am. credit cards - their machine is not set up for same. Am. Express never worked either time here. Check out is at 12:00 P.M., but clerks leave at 11:30! That doesn't make Am. sense. They tell you how to open the room doors, but not how to lock them - small irritation.
Modern, stylish, and clean, the paint was still drying when we stayed at this chic, countryside hotel. Everything was brand-new and the management was working hard to ensure a perfect stay. A clean, new baby cot was arranged and ready in our room for our 18 month old, our advance request for two rooms adjacent was met, and the management was helpful and polite when we called and spoke in English. The breakfast was beautiful- we could not believe our good fortune. Took about 5 mins to figure out how to open the lock to the room (since we tried to "intuit" it rather than decipher the German instructions). Room was also so new that it smelled faintly like paint (but hey, the patio door opens so as long as the mosquitoes aren't biting). Also breakfast was supposed to be from 8-11am on Sat. but the food was removed at 10am (probably since everyone had already been over to eat). Finally, we had to call the hotel directly to book a second room for the same night since only one room was available through booking.com. In the face of the great room/ breakfast/ service and reasonable rate though, these seem to be petty grievances.
Great motel in great place !!
24-Hour Front Desk with coded access to key, cleanliness, close to highway, fair price, free parking -
Despite with minimal "personal" contact, the system ran very well. No hassle at all in getting into the room at night and then checking out in the next morning. The room was truly clean, spacious with new designs. The location was perfect for me as I simply stayed overnight for a drive into Germany the next morning. None.
The Hotel was a very nice surprise. Very good rooms, beautiful views and nice people who run the hotel.
Fantastic view over Lake Constance.
The clean room and friendly staff To less cheese, ham and so on for breakfast
A nice room with two balcanies with view over the Bodensee. Bathroom was fancy, big and clean. Fast internetconnection.
MEALS EVENING @MORNING EXCELENT. FREE PARKING. FREE WI-FI. NO GOOD ADDRESS . HARD TO FIND HOTEL
The views of lake Bodensee at breakfast The manager allegedly spoke no english
We loved the view of the lake from our rooms. The rooms were ample and very clean with lovely terraces. There is ample parking lot at the hotel, very convenient for larger cars. The restaurant also has a very nice view, and the food was excellent. Wish the cute stuffed white dogs that are in the rooms were for sale. Our son loved them and cried when he had to leave them behind.
We had a large room with a balcony and lovely view of the lake. The staff were all very friendly and helpful, and the owner personally greeted all the guests every day. The food was excellent, with homemade apple juice and jam, and all of it beautifully presented. We would definitely stay there again.
pleasant stay, nice location food was very good but a bit expensive
Very friendly staff , good food , nice location , there are a couple of reastraunts both with lake views and the food I had was very good. There is a new Spa section of the hotel being built next door which looks great but not yet open .... not a problem but just a note that the hotel will offer a lot more in I guess a few months .
beautiful, really beautiful... The view on the Kostanz lake is fantastic and the breakfast are perfect.
I had a single room ... thus single bed. Had hoped for a bath tub but all rooms on my floor were just shower stalls.
The restaurant, Emily's Wave was fantastic. Breakfast each day was also nice and the staff was very attentive. The Entire staff of the hotel was top notch. Even the ladies who clean the rooms would say hello to you as you passed.
Breathtaking views over the lake, large room and excellent facilities
I liked the fact that the hotel was situated right on the lake. The room was beautiful with a fantastic view down the lake. There was also a choice of restaurants in the hotel and the service in the captains grill room was first class. All the staff were very pleasant and the hotel was spotless. I would definitely recommend this hotel to anyone.
The location is beautiful with a panoranic view of the Alps and Lake Constance.
Nice, modern and quiet hotel on a peaceful location. Food in the restaurant was relatively expensive for what you get. I am more a fan of internet included in the price of the hotel rather than having to buy separate internet cards for if - I remember well - about €20.
The quietness of the rooms, the location and the views. Spa facilities were excellent and the hotel's location gave easy access to public transport. Would have appreciated more literature about the area and facilities in English.
Superb swimming pool
Very nice rooms, Good admosphere. Relaxed and still very professional staff. Good restaurent. I did not find anything I didn't like.
The best part is the location and the view. Easy to get to the hotel, In the outside restaurant the waiting between the dishes, and until we are served was vry long, and not necessary
I arrived at night, but all was organised well. There even was a welcome note in the room. Nice view from the hotel. Quiet location. Good breakfast.
Friendly staff, excellent location. Room had no AC, had to open window but it was noisy on the street side, bottom line: on summer insist on a lake side room otherwise you may have problems.
Quite familiar hotel with 5 stars services The outdoor swimming pool was closed at 7 pm
well located near old town; nice staff ;good breakfast extractor fan did not function; building works on extension started at 8am on saturday morning(noisy); overpriced for what was on offer
staff are not so helpful
Room decor I was charged breakfast without having one. My booking with booking.com was without breakfast, but I only realizied later that I was overcharged.
Comfortable room (double room), friendly people up in the restaurant. The hotel manager managed to find a baby cot for us taken from another hotel, that was highly appreciated (the hotel only has two baby cots, that's probably suggesting this is more of a "business" type and not a family oriented hotel). You can use the spa nearby with warm swimming pool and saunas. Excellent location next to the old town, cathedral and library. It only had two baby cots for the entire hotel. Although we booked one, the people using them decided to extend their stay and there were no baby cots left for us. It could have been a disaster evening with our baby, but the manager went out and borrowed one from another hotel, this was highly appreciated
We felt as if each member of staff including the management were personally at your service. Very attentive and friendly. No
Staff were courteous, location is excellent for the old town and cathedral complex. Room was clean, in good condition, and very quiet. Even the internet rate is expensive for what was a rather small room.
The hotel is nice, clean and shiney... although I have stayed at B&B's that have better facilities. I did not like the attitude of the staff. I did not wear a business suit when I arrived, although I did pay the 490CHF ($520 AUD) as everyone else had, and I believe I should be treated equally as such. For this price wifi could be included, but if you wish you can sit in reception infront of everyone and use a computer which is blocked to most common sites. Also breakfast or at least cheap instant tea and coffee could be available in the room. I also wanted to amend the reservation and the staff were very unhelpful... it seemed that they wanted to lock you in to what you booked on impulse on the internet (and this was not the only swiss hotel which did this to me).
5 Star for reception! and Location!
.The hotel is located direct near Train station, that why if you are sensitive to the noisiness outside, please ask the room with the back side windows
Very convenient location, professional, courteous and pleasant staff, well designed and equipped guest rooms and bathrooms; the fact that guest rooms and breakfast rooms were entirely smokefree, and the good selection at breakfast. Rooms at front could be affected by street noise at night but that was to be expected given the hotel's location opposite the main railway station.
Typical city hotel for business hotel but with modern interior decorations. Very nice room. Nespresso machine was installed in the room which was a big plus for me.
Hotel provides the good amenities, i.e. slippers, tooth brush and etc. The breakfast was also good. The room we stayed does not have a bath tab.
i enjoyed the Coffee and Tea in hotel room. The coffee machine come in handy.
location and restraurant nothing special
Staff good, two restaurants & good little bar. Location right across from train station & not too noisy.
confortable atmosphere with frinedly and suitable service
Comfortable and quiet, and very clean Nothing
Proximity to Paracelsus Clinic and trains to St. Gallen and Appenzel. Not many healthy breakfast options for vegan vegetarians. No sugar added rice milk would have been great.
The room was very clean, and breakfast was not bad There is no reception. When we got to the hotel, there was nobody to do the check in. Once we found someone, they did not speak English. They said you had to pay for the wifi, but it was supposed to be free.
St. Gallen is a small place, and while the hotel isn't right in the middle, it's close enough to be able to get around easily. Hotel room was really clean, modern and had all modern conveniences. Staff were very friendly and eager to help if they could.
Very nice and helpful staff. Very nice room, clean and efficient
Reception was very good and efficient. The restaurant was much better than we have expeected. The breakfast was also very satisfactory. Parking was very convenient. The hotel was very clean. However; they told me that they only change the sheets every four days. Closets and drawers were not sufficient in the room (604) that we stayed.
Good location, good food and service, good products in the room No.
Stuff was very nice.
Excellent Hotel with outstanding breakfast. Clean, comfortable and friendly staff. Sauna and gym were not accessible. The explaination given was not convincing...
Friendly and helpful staff. Very nice, clean and comfortable rooms. none, all was perfect!
Location and staff were just exellent The window in the bath room should be fully dark
My single room was very much a single room - complete with single bed - and the bathroom was v.small. Room decor dated and a little gloomy - but spotlessly clean
Whole hotel was nice. Perfect location and the hotel was modern with impressive decor and design touches. Nice late breakfast too. Double bed was actually a twin bed.
Conveniently opposite the station with pleasant contemporary decor, and a delicious breakfast. My single room was a good size, clean and comfortable - fine for a quick stay in this charming town. I particularly liked the bircher museli and good quality choice of cheese for breakfast.
The staff was very eager to please and most helpful. The room was clean, however it was somewhat tiny as compared to your North American chain hotel. I cant really classify the hotel as a boutique style hotel but rather a hybrid between hotel and hostel. We had to wear wrinkled clothes because there were no ironing boards or irons available for guests???? Not a five star hotel but the staff did try to please.
Suite was generous size, comfortable & well appointed in the period style. Staff were friendly and accomodating of children Underground carpark is very limited in space, spaces & access.
The staff was freindly and very helpful, My husband was sick and one of the staff went out of her way and took us to the doctor. The room very nice and clean meals lovely.
Location, free wifi, excellent restaurant, great ambience, friendly staff. Railway line a bit close, room a bit small.
the customer service,environment,location and room decor was excellent. Close to the train station. Very convenient. no
veiw from our oom was beautiful it was ok . the breakfast was not good , i mean that choice were not much .