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Good central position Noisy
Friendly personel, high value for the price, no problems with parking space Rooms need to have refurbishement, a bit noisy (sounds from watter pipes, room-to-room sound isolation)
Very friendly, obliging and efficient staff; excellent range of breakfast choice; general standard of comfort. I'm not that keen on dance and live music, which was available; but that's a personal taste, and it didn't go on into the night.
Lovely and clean. Friendly staff. Easy access to Nurburgring Need to get out to main town for supermarket.
The staff are very nice and extremely helpful. a very nice stay.
Friendly helpful manager. Parking was good. Location good No hot breakfast, only cold buffet. No tea/coffee in the rooms
Friendly atmosphere, very obliging staff, excellent breakfast. Central location for our tour.
Friendly staff. Clean room with character
We liked the beautifull countryside very much. A pity swimming pool and Spa facilities was not available at our arrival. Spent a lot of time on understanding the directions to the hotel and getting around the medival city center.
A kingsize bed (as announced on the website and reservation) is not the same as a "French" bed of 140cm wide. Due to our activities and our rather late arrival at the hotel (around 20h00) forced us to take the room withuot possibility to change rooms (hotel fully booked out). For this price such a narrow bed for two persons is fully unacceptable. Further, due to the "Christmas Market" in Bad Münstereifel (but without any communication to us) our access to the sauna and the bistro was refused. When you spend the full day outside in sub-zero temperatures, you look forward to this facitilites, but we were given no chance. Instead, we were forced to go back into town to find a (scarce) place in one of the restaurants.
We enjoy the very sunny big room with a panoramic vue. we enjoyed the wellness... and the free wifi. We could'nt say it's a four stars hotel. It's a nice familial hotel with a wellness. Service is a little too cheap: you have too ask too receive a towel for sauna, and you receive one very small, you have to pay for the bathrobe. No information on the city or the neighborough...
Room no 8 was quiet, spacious and spotless with good views to the surrounding countryside. Staff were friendly and helpful and the dining room was full of character, food very good.
Friendly staff, comfortable room, good food. No Bar
The rooms were comfortable and clean. Parking was easy and there was a playground for the children. The breakfast room was comfortable and the common room/entry very memorable. I would have liked to have had internet accessability and additional child friendly menu choices.
Very nice hotel and restaurant. I warmly recommend this hotel.
The atmosphere (very cosy) and the efficiency and friendliness of the staff made our stay very enjoyable.
WiFi didn´t work, even it should have (info when check-in)
I enjoyed the friendliness of the staff. The food was exvellent and the ambience (eg candlle light) was also exvellent. I wish there was a bar or a facility to make own drinks (coffee, tea etc) and/or a lounge where one could sit and read other than always in the bedroon.
Restaurant facilities, menu selection and service, particularly good Nothing
A very nice vilages. People smoked in the restaurant.
Pleasant location, friendly staff and very clean hotel.
Very friendly and helpful staff. Our room was big, comfortable and bright and had an excellent shower. It also had a balcony area which was really nice and a well priced mini bar. Breakfast was standard European continental and was really good. We also ate an excellent lunch in the hotel. The overall experience could have been improved if tea/coffee making facilities had been provided in the room.
Ahr Valley, local food The location too close to the traffic, may be loud at nights
family friendly atmosphere in an excellent location. staff was very nice and easy to deal with and very good restaurant on site. hotel was dated, although very clean. breakfast was basic.
very friendly staff, excellent food, super location no
Location and plenty of parking. Comfortable room with nice view. Restaurant was adequate. Coach parties making much noise in the restaurant, so ate on the terrace where all the smokers came ! No emergency evacuation plan on bedroom door.
Fast, efficient and nice welcome upon check in and out. Breakfast good and fast service. Good clean room. Very helpful service and nice polite staff. Information provided on local area. Special requirements mentioned on reservation, all met. Good off road parking.
situation in village plumbing not functioning correctly even after promises
It was exacly what I expected from a traditional German B+B/small hotel therefore no supprises
no possible to work by internet. No telephone signal.
Very quiet location in a small town, about 10 km of the main road. Good, spacious rooms with a large bathroom and free wifi. Breakfast was basic but ok. Considering the location and size of the rooms good value for money.
The hospitality was 1st class
Silence. Clean. Nice staff. Staff is not so comfortable with english language. Parking sometimes full. In general nice accomodation. I recomand it.
Truly 3-star hotel, clean, comfortable, good-size rooms, very good breakfast. The hotel is situated right next to the road. It gets noisy in the room when the windows are open.
Nice view on the hills Does not rent bicykles although it was mentioned on the website
Room was very small
The manager was very helpful and accomodating, made some nice recommendation for the restaurant, as I don't speak german took my breakfast order for the next morning.
Saff was okè
Very friendly staff. Warm welcome. Restaurant also serves vegetarian food and is prepared to cook something special for veggies. Nice view over the region. Big parking lot.
Good clean simple hotel. Near a road that had occaisional late night traffic (speedig motorcycle). One waitress got the food orders wron twice.