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Quality and tranquillity of surroundings (a) The bar was unmanned for much of the time when it was supposed to be open. (b) Concerned that a room service meal for 4 people was delivered by a young man who had had to carry a large tray - very heavy and dangerously laden - up two floors and through long corridors to our rooms: impractical and risky. He should have had a trolley.
comfort in room and bathroom was great being in wheelchair the elevator solutions were not ideal
very friendly staff, surroundings are beautiful no information during check in, example what time breakfast is served and where. We had dinner reservations for the first night (part of the package) but she forgot to tell us etc.
fantastic place, beautifully located and very well run. I'll be back. And this is from a hotel owner.
Beautiful quiet location overlooking the lake; only 30 mins from the centre of Brussels; competent and charming staff; good restaurant.
Very good place on coutry side. Quite good breakfast. Hotel staff is friendly and helpfull.
location near to the lake restaurant with lakeview but they put us in dark room on back side with no view , welness with 3x 5 m pool , small sauna and hammam, not worth a 5 star hotel , people should know
Very nice hotel. Great location; spacious and clean rooms. Friendly atmosphere. We had an extra bed for our son without additional charge. Very good value for money. Very good breakfast if you go early; view on the lake. Free parking. We want to visit this hotel again in the future. Some policies of the last decade: very high charge for internet, pay tv and cd listening!!...simply not worhty to use them.
Location On the first day the room service left the door of our room open all day after cleaning the room!!! Luckily nothing was taken. On the second day there was very loud music outside on our second night until 3am and then again in the morning from 9am. The hotel compensated by not charging us for the minibar. Also the lift is scary, old and slow, and only one for the whole hotel!!
Very pleasant hotel with warmful staff. Located in the woods the hotel is very quite with very comfortable rooms, free large parking lot (external) and free internet access everywhere in the hotel. Sauna is nice, clean and has late opening. Restaurant is vast and food is good quality. To recommend.
Very comfortable, stylish, clean and modern rooms This is the third time I have stayed there and every time I find it is impossible to get the room sufficiently warm
Beautfull escpae in the middle of the forest, but only 20 minutes from Bruxelles centre. The Spa was amazing!! Need to ask paper toilett, as this was not checked when daily cleaning was made. Paper toilett was well received but not put directly in the toilette but on the bed... not really romantic!
Very comfortable hotel, fantastic room! Clean, quiet, romantic, ... just what we needed to get away from the weekly rat race!
Very nice hotel, but pricy. asking 21 euros for a breakfast is exaggerating
the room was of beautiful design and had everything. Not sure about the glass doors on toilet and bathroom...not suitable for some couples. also very far away from city and no good for business trips to city
location cleaning of rooms terrible slow (only at 17.00hours!)
Far from town. transport expensive.
Very large room, clean modern They are really a conference center and not quite ready for prime-time as a hotel. Not enough staff.
The Gym equipment needs some maintenance...
The Chateau is absolutely beautiful. The rooms were spaceous, clean and comfortable. Very nice bathrooms and decor in the room.
Dinner in the Hotel restaurant was well prepared and presented with an eye to detail and quality of ingredients. Very good.
The owner, cook, receptionist was very friendly, and always on hand to offer suggestions. Rate was good. Parking was a bit of a challenge; because although the hotel had parking available out back, it wasn't clear how to reach it. I parked in the public lot just over the street - which worked out fine.
Very nice old building which surprises with very modern interior and rooms. Rooms are large and very nicely fitted. Can't beat this hotel for value for money. Restaurant is superb. We had a great set dinner for only 30~40 Euros and quality was top! Nothing negative to report
The location and the food The interior was not as traditional as we had imagined it would be
Best thing about it is also the worst. Lovely and secluded but also hard to get to and as Namur is innundated with taxis getting back in the evening was difficult. Also good value as we got a deal for 60 Euros for the night, probably not worth it at over 100.
Chateau itself Meal is good but rather expensive
Nice location No way near a 4 star hotel, too expensive, restaurant portions not enough to feed a small kid.
Enjoyed Breakfast, the ambience was better in the morning then evening. Didn't like the renovation, too much of the history had been wiped out..
Excellent location; excellent meals
Large, quiet room with good facilities. Close to ring road with good access to motorways south of Brussels. Difficult to find hotel - in former sugar factory! Evening meal was not good value, with 20-30 min waits between courses and small portions. Breakfast - hot food was cold, but there was a good range of foods.
The restaurant was outstanding - excellent food, imaginative menu and (for the standard) not too expensive It would be nice to be able to get Internet access from the room rather than having to go back down to Reception to get the log in details
The comfort and atmosphere of the hotel is good During breakfast he supply of bread/bacon/salmon was absent or slowly.
Perfect location if you have a meeting in one of the offices next door. Very high prices for a normal/regular hotel.
Good location, very close to Waterloo office park. Comport beds and good breakfast. Hotel staff is not too helpful. During booking i have mentioned that i prefer room NOT on the ground floor (i have book a room in one month in advance), but receive room on ground floor. Answer was: we have't spare room on the first floor. Aircondition is on the room but too noisy. During checkout hotel try to charge me for more high rate. If you are required to stay in Waterloo area and you have car, then better to stay in Château Du Lac hotel in Genval. Same hotel chain but better value for money.
We stayed at this hotel on the way to BRU airport. This is a business hotel with large and confortable rooms. Breakfast buffet is good. hairs on the bad sheet and pillow. Old carpets at the corridors
Price (through Booking.com got EUR 80 for double and was upgraded to triple breakfast incl. for the same money), breakfast was great, location was convenient when with a car. Hotel is aging, rooms/halls definitely need some refurbishing (especially bathrooms)...
very good breakfast and excellent service and a very pleasant location. the reception had an inforamtion I will stay 2 nights but in the reality I have booked only for 1 night. After a short explication, the check-in has been adjusted accordingly.
The hotel and restaurant have a beautiful design. The room was big and still cosy. The food in the restaurant was delicious !
Courteous services rendered by staff.
Near airport The fact that I paid to leave my car but had to take a taxi to get back as there was no free shuttle service
Dont think about the free shutel because timetable is useles
Staff attitude, quick transfer from and to airport. Problem to have a meal in the evening.
price, it cost me 20 euros in a taxi from the airport for a distance of approx 3 km as the shuttle bus works only in the morning and evening and I had to walk to the airport and back to get some food!!! their is a pisa delivery service which starts at 17:30 hours which is ok but a bit expensive
Privacy, Quiet Everything but the above.
Location: 8 min from the airport by free shuttle bus, cleaning of room. 25 min waiting of the shuttle bus!!!
Good hotel for reasonable price, next to Charleroi airport. Ideal for overnight if useing early Ryanair flights out of Charleroi Incompetent staff. Allways comfusing with taxi reservation to / from city / airport. Far away from downtown Charleroi, in the middle of nowhere
Cheap Extremely basic
ideal hotel for a stopover
Anne-Marie and her staff were very friendly and helpful. The house is in a quiet location a few minutes walk from the lake.
wonderful breakfast and hospitality fire escape should be paid attention
A very nice location and the kindness of the staff
Excellent accommodations and location
Excellent clean spacious rooms & breakfast. Beautiful nearby lake for a pre-breakfast jog/walk to build up appetite
Comfortable rooms (although the bathroom is a little basic), plenty of space including a separate sitting-room, friendly atmosphere and staff, excellent value for money.
the charming location, the lodge and the staff
This was a great place to relax - I was at a busy event at a large local htel and it was just great to get some space!!!
When we arrived, the hotel receptionist directly offered us a cup of coffee in our room for free. This is exceptional service I think that is not required, but highly appreciated and a good start of an excellent stay. Furthermore, you can park you car behind a closed gate (for which you will get the remote to open it).
Very quiet and peaceful. Staff were very helpful and a really nice location
It's a beautiful renovation of an old farm. The staff is extremely friendly and they go out of their way to make it a comfortable stay. The breakfast is excellent and the rooms are quite spacious. Highly recommended if you want a comfortable place in the countryside, away from the city
A perfect place for a romantic trip. Very polite staff. Special thanks to Duan. You can take bicycles free of charge for riding on the wonderful places that surround the B&B Barons House.
Very special private location. 5 star level of personalised service. Feeling of exclusivity and privacy. Very stylish, designer rooms. Exceptionally comfortable beds. The location is off the beaten track so you have to go out to eat. An onsite facility for evening food (not necessarily full meals). Maybe a fridge in the kitchen with sandwhiches or chilled ready meals with a microwave, that could be used like a communal mini-bar would be useful for the weary travellers who don't want to drive out to eat on arrival.
nice rooms and friendly staff, nice breakfast
Breakfast was excellent. Location good but as it has no restaurant you need to drive to eat. The Italian restaurant recommended by the hotel was good but expensive with extremely slow service. The bedroom we stayed in could do with modernisation.
We had breakfast in the room and it was excellent and fantastic value for money. The room was large and luxurious. The host was welcoming and very friendly. Very soft-spoken and unimposing. The switch between shower and bath taps was very stiff.
Great breakfast - though price not included with room. We stayed with baby and accidentally forgot a soft toy. They kindly hand delivered it to Brussels! Very nice staff indeed.
Very beautiful building and garden. Nice big rooms and very comfort beds. Nice bathroom. The breakfast is outstanding! Nothing.
Although we only stayed one night we found it to be absolutely delightful.
it is situated right opposite a beautifull golf course the old fashioned bathroom and a very dated tv-screen
Lovely villa in a beautiful riverfront location on the Meusse. We had a grand view room with a large balcony overlooking the river. We had brought wine and enjoyed it on the balcony. The villa has that "going back in time" feeling. The area is spectacular, beautiful scenery and lovely old towns and villages. The nearby town of Namur definitely worth visiting. We were warmly greeted and as we arrived very hungry, the owner immediately phoned and made a reservation for us at a little gourmet restaurant that we walked to, just a couple of blocks down the road. We did pay separately for the quite extensive breakfast the next morning, but we enjoyed it very much. It is served in a beautiful sunroom overlooking the garden to the river. The shower, (which is a handshower) was not working, but we just used the big bathtub instead, which was perfectly fine.
The management were very good. Unobtrusive and helpful.The setting and style of the hotel is very good, reminicisient of a much more graceful age
The dinner we had for 11 persons was excellent
Clean, comfortable rooms. Excetionally helpful staff.
Hotel comfortable. Spacious rooms. Location is quiet and by the river. Ideal for travel by car. Hotel 25 minutes away from city centre by bus. I was there on business so we were provided with transport every morning and evening. Last bus is at 9.22. If you miss this, You have to phone a taxi - walking from city to hotel is out of the question - too far away.
the indoor swimming pool not always very clean (especially the bed cover)
The hotel has a nice feel, good for children, excelent location. Very price/ value. I booked the hotel because it has a swimming pool, we had 2 children with us. De pool water was simply ice cold. I complaint about it at the front desk and the manager but with no result , they said the water was always 28 ° I have a pool myself in LA but this temp. was way lower than 28. Everything else was nice, I go back to Dinant regulary but will be hasitating to believe the heathed pool story so I dont know if I will book this hotel.
Problems with Sauna
Close to the River with wonderful views yet close to town.Comfortable room. We would use again. We Thought that the Breakfast was overpriced for what was available.Next time we would opt out of the Breakfast.
It was comfortable, quiet and relaxing as a stopping iff point on the long journey from Italy. It was also excellent for an evening trip into the old town of Namur. As a disabled person, it was a long walk to the room.
The restaurant is very good and not too expensive The room was too small, the pay tv not working, and it was very hot even when snowing outside and window open
The grounds were very nice. It was a peaceful setting. The shower curtain had a bugger on it. The bed spead had yellow stains. I choose to believe it was coffee.
Price of the breakfast is too high for what you get.
Personnel was very attentive and the food great. Had to get used to the long corridors and the steps to go up and down.
Walking in the forest. Play tennis, Swim in the pool. Go by car to the Ardennes resp to the sea. Train to Brussels. Hade excelelnt food at your restaurant and at two restaurants in Wavre. You should change to new fresh floors in the rooms and new better beds.
no noise not so clear in the bathroom as it is expected in 4 stars hotel
the location and the fresh air outside was fascinating and the building gives a feeling of medieval times.
I did not enjoy the resturant service at all both for dinner and for breakfast. I did not enjoy overcooked coffee. I did not like having to ask for my room to be made up at 14.00 in the afternoon
The restaurant was excellent.
Very big room. Very clean. Very confortable. Nice design of the hotel in a castle. The dinner is too expensive. Its either taking a 40 euro dinner (that needs reservation) or having a pizza or lasagna in the bar. And its almost impossible to have dinner close from there. So you should be prepared for that.
double room in the hotel was very small, with extra bed for our son it was not possible to move i nthe room. The rooms and the furniture i nthe hotel are very old, worn out. It is not 4* hotel which you expect when paying 175 Euro per night. I will never stay in this hotel again. Major renovation is required, prices are too high, should be below 100 Euro even after renovation.
The rooms are of a good size The reception area need sot be manned by more than 1 person at busy times. This was very poor and checking out took over 30mins.
The service the people
Room was nice; staff was super helpful & polite
Free WiFi It is rather dated and in need of a re-fit
rooms need renovation, air condition is too noisy, breakfast is good,
Enjoyed the spacious club room and nicely remodeled bathroom. Very convenient to tourist sights. The mattresses are too firm.
I felt well, being alone in my room did not make me feel alone in the huge world like in some hotels.
The quiet atmosphere and friendly desk clerk. They were not prepared to have guests over the Easter Weekend. The breakfast was not very good, the room lacked a fan and the hot pot was in need of cleaning. The hotel needs to consider putting something in the tub to prevent slipping when showering.
Comfy.Gent on reception on returning my passport noticed it was my birthday and wihed me a happy one.Unfortunately no champagne !!!!! Impersonal, very expensive if not booked on net. Glad only stayed 2 nights before moving onto my regular and cheaper and nicer hotel nearby!!!!
Rooms with style elegance and a beautiful breakfast.
Everything, especially the location, looks and the quietness I had a room with only a bath, not a shower
Everything was excellent! The house, the room, the location, the hosts,the bed,the breakfast, the bathoroom. Even the two dogs were lovely.We will definitely be back. Just a little shelf/stool in the bathroom to put toiletries on would be handy, but there were 2 in the bedroom, so we "borrowed" one from there, no problem.
Excellent staff. Beautiful house and surroundings.
Nice rooms, very friendly staff, nice location Basically a B&B, tricky to find
the room was never clean in 3 days
The kindness of the guest. The beauty and tranquility of the place. The very nice room. Nothing in particular, may be a slight lack of sonic isolation.
Our room was spacious, spotless, with a very large ensuite bathroom. The service is excellent and the owners very friendly. The location is great because this b & b is situated in a beautiful park, outside of town. The room could be better sound-proofed as we could hear too much of the activities in the house/hotel during the day and evening.
access plan could be better
The owners are very nice and the Manoir is a beautiful place. Call the owner before to arrive as the Hotel is quite hard to find even with a GPS.