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The superior rooms were very nice and the sauna/steam bath/relax areas were excellent. The location is good and staff were very friendly - great breakfast buffet! The lighting in the room was a bit dim (no reading lamps), the hotel does not have its own swimming pool (strange for a 4 star, but there is a public one close by)
The room was large and very comfortable. The furnishings were modern, neat and tidy. The ensuite was equally large and modern. The wellness centre was clean and spacious,well managed and equiped. Thorughly enjoyable. The restaurant was sadly found wanting and there was no swimming pool.
The owners were very friendly and went out of their way to make us comfortable. The food was tasty and good value for the price. We appreciated having wireless broadband available to use in our room. The water pressure for the shower was minimal and there was no soap in the bathroom.
An excellent family run hotel on the outskirts of Bad Sachsa. About 1km from centre of town up very steep hills, so don't stay here if it's town centre location you are after (the owner did offer to pick us up in the town, though, if we wanted to go for a meal and a drink!). The location, though, is perfect for walkers and hikers with the forests so close by. Very friendly, immaculately clean. Highly recommended you get much more than value for money! Service was generally excellent, although on the Friday evening some friends of the hotelier turned up, and his professionalism in dealing with all his guests slipped (I waited about 30 minutes for a drink, and he completely forgot one order) They are fairly new to the hospitality trade and I hope that they can learn from this and ensure that all guests are looked after no matter what the circumstances.
The Hotel was located in a very quiet location and the owner was helpful. He went out of his way to point out different places to see in the region. I plan on staying here again..
Very friendly and good facilities
We were there only one night on our way home, but we used the great spa facilities. The hotel gave us the castle feeling we expected. A quick stroll in the area was also very cozy. Bathrobes would be nice in the room if you want to use the spa facilities.
Great location,excellent breakfast, friendly staff.
Clean and friendly. Free parking. Good value for money = Big bang for the buck :)) Only + + + + + Perhaps invest in some type of WLAN ? No problem for me but may be for others...
Lots of services available at the hotel, and it is a short walk to the town of Hohegeiss. Nice room with kitchen, cookware & silverware (although no plates/bowls/cups) Internet access did not work with a standard wireless card - front desk wanted to sell me their wireless device for access.