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Easy access, good breakfast and helpful staff
Very spacious, original and tidy rooms. And that's not even the best: the food in the restaurant is exceptionally good.
We had a great experiance, the hotel is the the best in Osnabruck.
It was so easy to use with my wheelchair. The restaurant was excellent. The staff were all very pleasant and helpful
The wholen hotel's ambience and efficicncy
Well located within the city. Comfortable clean rooms. Well appointed public areas. Attentive staff that are ery obliging. Good food but over priced. Have room service available later than 11pm.
Pleasant and helpful staff. Nice rooms. Good location.
Nice large rooms Wi-Fi connection only in the lobby and 4 & 5 floor. Other floors only ISDN connection but hotel does not provide with connecting cable so no internet in some rooms if you don't have your own cable. That is not good if you need to work. This is 4* hotel I would expect they provide better service with internet.
Everything, nothing to say
Close to centre of town, good size rooms, excellent choice at breakfast
Nice and quiet, good restaurant Water on bathroom floor from the shower
The location is good for walks and bike rides, but close to major routes to larger locations. Was a bit noisey during our stay as we were put in 'room 101', which is close to the lift and makes some noise.
Good spacious room. Free internet access. Very good restaurant
Pleasant staff and nice outdoor area for eating in the nice weather. Price was excellent and a good breakfast spread
Comfortable, good food, excellent, friendly staff. Quick check-in and check-out. N/A
Sports, spa and conference facilities, but also romantic surroundings, Good kitchen, bordering to (German) gourmet. Excellent sleep in good beds and quiet surroundings. Helpful staff at reception and in the restaurant. Generous buffet breakfast. The welcoming bottle of mineral water in the room could have been complimentary, but was charged 3.50 €. No ice or refridgerator in the room.
Well situated, nice staff and good breakfast
The family room we booked was a very good size with a hallway that led to two good size bedrooms and a modern bathroom. There was also a play area for children with toys in the hotel, and a climbing frame with swings etc outside. A very good family hotel.
Restaraunt and helpful staff Hotel name is not the one shown at the enrance, confusing
very clean hotel excellent staff. I will come back if I visit Osnabruck again and Iike the location.
Easy access to city centre and unprompted provision of an extra single bed for child. Excellent breakfast. Lack of tea-making facilities. Walls outside bedroom window being repainted at 7am!
Nice staff, nice accomodation. Complete. Nice breakfast
Enjoyed the excellent care of the staff - very helpful! The hotel has a lovely ambience.
the location was fantastic, the hotel beautiful and the most comfortable bed ive slept in xxx cant say theres anything bad but could do with tea and coffee facilities in the rooms
The location is perfect. It is in the old town city center. Next door is one of the top restaurants in Germany "la vie". This alone is worth the stay. The hotel is charming, and the staff wonderful. We look forward to returning.
The staff where very nice and cared about making people feel at home. The food was very good at breakfast, and dinner. No
A great place to stay in Osnabruck!
the location and the ambiente. no cpomplaints what so ever.
How close it was to everything in the town
As an overnighter great location and pleasant hotel and excellent location to train station No
The location close to rail station, good restaurant, internet access
The location close to the centre and market place just ouside the hotel. Good parking. One of hhe hotel receptionist could improve in English.
The location is perfect if you are travelling by train - just 2 minutes walk across the square to the main railway station. Much quieter that you might expect for a hotel beside 2 railway lines and in the middle of a city, but not quiet.
Free internet use, helpfullness of staff. No
We have stayed many times at the Advena and the staff are pleasant and courteous. There appears to have been a nightclub opened near the hotel and the noise is unacceptable, the hotel gave us room directly onto this and were reluctant to change our rooms at first, stating that it was a city hotel - this is not an excuse and we have never experienced these noise levels from 11pm - 5am.
Excellent choice of food at breakfast.
The hotel was in a good location for us as we needed to catch an early morning train, it was lovely and clean and the staff were very helpful and friendly, it was also only a 10 minute walk to the 'old town' Would have been really pleased if it had air conditioning.
Friendly staff and cleaniness of hotel
Excellent breakfast buffet Room so small
Excellent breakfast and convenient location room view
Hotel was in an excellant position for touring the city. The staff and accomodation was perfect. nothing it was just perfect for our needs
Well situated in the center of the city and close to the shopping area. Quite good breakfast. First the beds were awfull, unconfortable and "noisy", impossible to turn or move without a creaky noise. The furniture is also very very simple, and minimalistic. People at the desk were nice, but unable to give any usefull information.
Good hotel for one or two days city trip. Single room very small for comfort
Good location, easy hotel to stay, clean
Location, ease of access, car parking, friendly and helpful staff, nice rooms and excellent breakfasts.
Clean and freindly Dog barking in the morning
Perfect location, awesome breakfast, big rooms, bathtub Wireless internet way too expensive
The hotel is located fairly cenrally in the old town and the staff were very pleasant and helpful.
One of the best in the town considering the town is very small and you have not many option anyway...
Location only interesting for travelling through. Notso great atmosphere. Take the luxury rooms, they are clean and good. The small rooms are terrible.
The warm water was turning cold all the time!
They were friendly... The location was in the middle of nowhere. I prefer to stay Town Centre where there is choice of restaurants, etc.
Size of room, a sofa, en-suite bathroom and double glazing. Car parking and location of hotel were excellent. A very limited restaurant menu.
The room was lovely and very large. At breakfast there was a huge selection of hot and cold food to choose from, all very well presented. There were very few toiletries in the bathroom, a liquid soap container at sink and a container with shower cream inside the shower cubicle, but perhaps this is normal for hotels in Germany.
No air conditioning in the room
The friendliness of the staff and the quality of the room and its furnishings
The connected restaurant is excellent, free parking available.
Location, room overlooking busy and noisy road
Nice clean room. Wery good breakfast buffe, excellent restaurant. It´s a cosy place on the German countryside. No.
The wellness area - the breakfast - the service
The surroundings, the staff, the food
Friendly, helpful staff, good breakfast, clean, good pool/spa area Wifi could and should be better
Very quiet location, lovely friendly staff and clean, comfortable room. Super food, something for everyone.
Dinner at the Akzent Hotel Haus Surendorff was fantastic, the wait staff was on the spot. We stayed in Bramsche to visit the Varus battlesite, which was only a few minutes away. Great hotel & spa!
Staff were excellent, multi-lingual and helpful with everything. The room had clearly been used by smokers before, which as a non smoker is very noticeable and unpleasant
It is an alright, basic hotel. The pillow was really tiny, it's so small that you don't even notice that there is a pillow at all. For this price of the room - breakfast could have been included in the price.
Very close to the highway
It was located close to my work location the following day.
It has a good location being close to two motorways and easy to find. About 2 miles fromcity centre. We initially had problem with room rate as we were told it was 10 Euro more that booking .com stated. Having prodced booking form they agreed to reduce the rate.
Sa tranquillité, la qualité de ses petits-déjeuners The wifi in the rooms is not free
Friendly reception During check-in I was asked wether I would like to have breakfast (my original booking was without). Room-price jumped from 67 to 87€ - 20€ for a simple breakfast?
very easy to be reached (close to the highway). I only spent the night during my trip to Kiel. no remarks. Everything OK for me.
Friendly and helpfull staff N.A
The room was very clean and large enogh for me and my wife also the bathroom was very clean the heat was workink breakfast was good No
Very confortable hotel, I will surly be back
Perfectly nice ordinary family-run hotel a few minutes drive from the station in new part of the town; rooms old fashioned but spacious and clean. Restaurant alongside. Good value for money. Pizzeria opposite. Quiet overnight, traffic by day. Quite a long walk from the historic centre of Osnabruck.
booked a double room got a twin
Breakfast The hotel reception at night is awful (they do not know English). The internet issue is impressing. An hotel without wireless internet for free!!!!!
The Westermann hotel was convenient for our visit to the Dom in Osnabruck. There was free parking in a private lot. The included breakfast was adequate. The walk was a mile or so but an easy one. No Problems.
Uncomplicated No tea making facilities in room
I felt that the inclusion of a fridge and hot drinks facility was lacking and needed inclusion for a 3 star hotel in Europe Lack of the above
Nice room for the price. The dining area is only opened for breakfast - We wanted to play cards in it one evening and were told we couldn't...Shame to see all those perfectly good tables sitting unused and us with no place to play our game.
Could not check in with Visa credit card. Only ONE TINY PIECE OF SOAP for two people. I understand budget, but that is extreme. John and Carole Ruby, Aurora IL USA
Best small hotel I've ever been in. Nothing
Helpful staff. Dated decor but nonetheless clean. Wifi inoperable during my stay. Breakfast below average on selection & quality.
The Hotel was well placed for what we had planned to do. The staff were very helful in every way.
A very pleasant, cozy inn in the countryside. Quiet, good food and wine and Wi-Fi in the room. Extremely warm and helpful staff. Best German hospitality! Very good value for the money.
Friendliness, comfortable beds, spacious rooms, good food and nice location.
Price/Quality positive. Good food. Quiet surroundings. Good distance to Osnabrück City. Internet does not work on my laptop.
Comfortable, staff very obliging, lighting in my room very good for reading and writing by, excellent shower facilities. Breakfasts very good. No.
Staff were very willing to help - We needed to know directions and also to have meals cooked a certain way. Would certainly stay again.
Nice location, pleasant hotel staff, nice restaurant
Hotel excellent, staff could not do enough for us, party of 7 travelling by motorbikes secure parking, food out of this world and reasonably priced.Would recommend this hotel to anyone rooms were very clean and all facilites you need. It is a little way from any town, but you do not need to go anywhere it is all here. Would not hesitate to tell people to stay here. EXCELLENT Not one thing