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all the facilities
Loved the spa facility, and the good variety of choice of treatment. The meals were excellent. The room and bathroom were very clean. There was even a kettle in the room with different teas. It was very quiet, so we got some well needed rest. There should at least be a fan provided in the rooms for the summer. It got very hot in the middle of the night, even with the window open.
Staff were curteous and helpful. The setting of the hotel was beautiful. The kitchen closed at 10pm and the waitress had not made us aware of this until we ordered dessert and were told we were too late. There were no tea making facilities in the room.
Great location. Staff very helpful despite language limitations (mine and theirs). Lots to do at the hotel and great surroundings.
relaxing, very little traffic,food and services were all fantastic, and the staff were all very helpful. the only thing that was not to my pleasing was the carpet on the floors, I found them in halls to be dirty and smelling.
Very nice hotel, located in a beautiful, small German Village with an old castle overlooking the village. Exceptional pool and spa facilities and a very good breakfast buffet included in the room rate. Free on site parking. Great location for a wide variety of walks and cycle rides.
Excellant facilities staff helpful. English menue available None
Friendly staff, good indoor swimming pool and table tennis centre. Restaurant and 10 pin bowling offered great value for money. Well deserved its 4 star rating.
The staff and food were excellent and the hotel was very comfortable.
Friendly hotel ideal for families very close to the centre.
availability of a smoking room, quiet and comfortable room Wrong telephone number provided, it was impossible to call the hotel. Name of the hotel on the building was not Arcadia, but Tulip, there was no explanation, I circled the area three times before somebody told me it is the right place. If not for the geographic coordinates used in sat-nav, I would never find the hotel.
Close to the old town of Limburg. Free parking. The price of the breakfast is excessive.
convenietly placed for the old town, with a good range of restaurants Lack of restaurant facilaties
Nice hotel with fair price Breakfast too expensive (15 EUR per person)
Cleanliness and big quiet room. Very good breakfast. We discovered with pleasure the center of the old Limburg and the multiple italians restaurants!
Ease of finding & parking: close to town.
Beautiful historic City
Staff were very helpful
Convenient to town centre Poor value for money. Bar area uncomfortable Lift out of service Breakfast choice limited and expensive.
Nice environment. Staff is very helpful. Good price/comfort balance It would be easier to have WIFI in all rooms
The fact that was really located within a castle The size of the beds- they were way too small
Nice and friendly staff, very good breakfast, great location as a part of the castle and very good atmosphere.
It was in a lovely location with good facilities and well appointed. The restaurant opposite was very nice too, as was the locally brewed beer. Not enough English literature / advice; parking was very confusing.
Beautiful location but the rooms require upgrade. There isno minimal luxary..
Food good, choices for vegetarians. Swimming pool, sauna and fitness room good. Breakfast good. Parking good. Easy to find. WiFi in room but by subscription. Only 5 German channels on TV.
Beatiful hotel at beatiful city, good food, good parking, good location, good service.
quiet too hot on the 3rd floor and bad ventilation. loud when windows are open
Location is remote, peaceful, and quiet. Lack of things to do near by, but one could drive to Limburg or Cologne to spend the day. Also, the single accomodations are small, not something you would expect in a large castle/hotel.
Very friendly and helpful staff, service orientated
The area for dining in the hotel was extremely noisy with loud singing and general noise which at times was rather intimidating. The staff made no real effort to keep the noise in check.
Convenience of hotel location, standard of facicities and friendliness and politeness of the hotal staff
Very friendly staff; good value for money hotel. -
Am a regular visitor to the hotel, 1st discovered it several years ago and I keep going back as I have never had a bad experience with it. As always on this visit my room was clean, spacious and comfortable. Staff were as always polite and friendly and the inclusive buffet breakfast got me my days off to a good and tasty start.
Cleanliness, cancelation poclicy, and helpful staff. Wireless Internet is not available freely, and it is far from any avaiable restaurant.
We like the room, the breakfast and the spa facilities. They were excellent. Everything was in the separate buildings. To go to the swimming pool, you have to walk up to the hill where is located and walk back again after being in the sauna. Also, you should be prepared to be in the mixed sauna with out your swimming suite.Another point that it is more or less for business people not for families.
Convenience of location when travelling on A3 in mid Germany. Rooms are excellently appointed and Room Rate includes buffet style dinner.
Good conference style hotel. Excellent standard of cleanliness and helpful friendly staff. It is distributed across a hill, so be careful if you're mobility impaired.
outeous staff, a workouroom and the rooms were very clean. They also found English speaking personnel when neede. Good breakfast and dinner also! No
Very nice location, nice room Restaurant is only self service
Spa and pool were a big hit with us - excellent value for money from that perspective. Rooms modern, well appointed and extremely clean. Location of hotel for wandering into town in evening was an unexpected bonus. Easy access from major highway nearby. Breakfast was very good. Excellent on site (covered) parking. Although advertised as a 4 star, the hotel is very business oriented, not really a place for rest and relaxation with a family. Evening meals are in a cafeteria - not a 4 star restaraunt as we expected. Some difficulty understanding the staff and getting directions to the on-site spa/pool complex - not a major issue but an indicator. Major construction underway on site for next 6 months - not mentioned and detracted a little.
Excellent architecure new and old, good dining, excellent spa. You get a lot of exercise walking up and down the mountain from your bedroom to the facilities, which might actually be a good thing. Not for the infirm or the elderly really.
Very clean and friendly, excellent food and facilities
Very nice hotel located on a hill in a castle. Modern rooms, free dinner in the cafe. Room was in a building at the bottom of the hill in the basement, hostel type of atmosphere, had to go up the hill to the reception. Only suitable for visitors with cars.
modern, no frills and clean hotel
upgrade me to a better room as the original room was not ready the spa should also be opening in the morning
one of the best spa hotels I ever visited
Staff and Breakfast. This is an old resort slowly coming to an end. Terrible furniture, worst sheets. One room smelled, another extremely dark (had to upgrade it). Bathrooms were fine. Only for older people interested in hot spring.
Old fashioned spa-hotel, very atmospheric. Good spa and sauna facilities. Bathroom had a stale smell; needed airing.
very good hotel very good foodgood
The pool and the Sauna Landschaft - the beautiful setting of the hotel. We loved the Sauna Landschaft, but it was closed one day, and we find it strange that nakedness should be compullsory (seems a very strange German wish for strict rules) - anyway neither we nor several others stripped our swimsuits!. We came mainly for the Offenbach Festival Concert, but we thought it strange that the restaurant doesnt adapt to the times of the concerts: no way to have dinner at the hotel before or after concert. An improvement would also be to have easy access to Internet even without bringing a laptop. But we had a lovely time! Karl Johan Danell
We loved our stay at Häckers Kurhotel. The hotel is placed in Bad ems a really small town, and it felt like you were seperated from the rest of the world. Time stod still. The hotel itself was wonderful, the staff was really really serviceminded and the breakfast was excellent...So if you are looking for a hotel and surroundings to completely relax in- this is the place..
Excellent breakfasts, good location Parking was a problem, particularly for my disabled wife
Everything is excellent...I would recommend this hotel to everybody who likes thermal spa facilities.
Friendly staff, good food, good value for money Not bad as such, clearly refurbishment is underway - but my room had dated look
We loved the Spa and Welness. Room was very nice and breakfast excellent. A place to relax. Nice view also from the room.
Location within pedestrian area of Limburg
Great central location and helpful staff.
Excellent location. Room decor eccentric but interesting. Staff friendly and helpful After I received confirmation of the reservation from active hotels the hotel sent me an e-mail saying my booking had crossed with a bobking they had made with a large party. They did however manage to find a room the next day and I was able to take up my original plan. I do not know whether this was the fault of you or the hotel but this kind of problem should not happen.
The location of the hotel in the center of Limburg is perfect for my purposes. Very friendly and competent personnel. Even the standard rooms are well equipped and of decent size. If you're still hungry after having left the breakfast buffet, it's your own fault. You just have to have dinner at the Restaurant de Orusse at least once during your stay - excellent cuisine. Does the above really sound like there was anything I didn't like? :-)
The hotel was in a great location, the staff was nice,room was very comfortable; best part was the shower was separate from the toilet. Extra sinks made it nice also! Definitely recomend.
The staff is very helpful and kind, the apartments are clean and comfortable
Excellent price for value, breakfast in your room is just great!
Nice quiet location (after the owner's son had finished his short drum practice in the basement!), right by the river as you'd expect from the name
Spacious room, great location, excellent breakfast.
Nice location, clean, friendly, good food
The location is excellent for the town and the Lahn. Good restaurants nearby as well as an excellent restraurant in house. Would recommend it.
location nice. Would be nice to have Wireless internet
In a great location being on the edge of the old town and next to the river. The room was basic but functional and therefore adequate. The owner who was there at check in was very welcoming and helpful but the staff in the morning (especially in the breakfast room) were surly and quite unfriendly. Would have been nice to have the opportunity to have breakfast on the terrace. Dirty and stained bedroom carpet, it's the reason that we only gave the hotel a 'fair' rating for cleanliness.
loved the bier garten next door and the friendly staff and the local people reception was dated and gave the wrong impression of the clean large bedrooms
The stay was nice, the hotel team is frendly, the location is in a beautiful,the room is nice and clean No
The pool Not a good holiday destination
We got the apartmentroom in the other house and it was big and good. Many steps. Good breakfast. Free parking If you need an elivator you must get a room in the mainbuilding.
it was clean and nice the cleaning staff was knocking on the doore before 9 oclock
swimmingpool and sauna complementary, longer breakfast hours (till 10:30)
Restaurant and service very good Small room
Quality is good. Well prepared breakfast. Very friendly staff and well-done hospitality
nice rooms, good breakfast terribly cold in the room, and the heater was chutted down at 19.00 till morning
cheap internet invoice not ready on depard. It was not clear to me that I had to pay there and that the booking.com credit card info is not billed (I hope)
Not far from town centre - walking distance. Receptionist was helpful. Only lightweight drapes at window, could have done with proper curtains. Pillows needed more of.
We only stayed for one day/night but enjoyed our stay. The hotel has no restaurant but is only a 15 - 20 minute walk from the beautiful city center where there is an abundance of restaurants, cafes and bars.
stop over on way to hungary location and standard good for purpose
Hotel was modern and comfortable - reasonably priced. There is a nice "Winter Garten" area. The hotel and surroundings were very neat - and the environment was quite calm. Dinner was not available at the hotel (at least the night when we were there) - just drinks and frozen pizzas. It didn't really matter in the end - we went into the city and had one of the best Thai meals ever :-)
this is a very basic, but comfortable and clean hotel. Good for a short visit
Price Location (within 2 minutes from A3) Room (good size, modern, good shower) Friendly and helpful staff Location (industrial environment), but if you just need a hotel to sleep and continue your journey (like me), that should be no problem
The bill was paid before our arrival by credit card, but we liked to pay by cash. Then we had no possibility of choice.
Clean rooms, although they had a strong odor of cleaning solution. You pretty much have to drive to the downtown area. The rooms also smelled like cleaning solution.
Very friendly staff and good location for travelling Shame they do not have a full restaurant service and also the room key devices are terrible - please bring back swipe or traditional keys.
Clean, freindly staff, comfortable rooms, quiet Frozen pizzas not fresh sold in restaurant
Attractive 3 story buiding in quiet part of town within easy driving distance to old town. We were the only English speaking guests.
Pleasant staff. Good bar. As the room was at the back of hotel and facing a cliff, it was quite dark.
It is in a clean and quiet town located only 18 minutes by train from Koblenz Station. Because it is a little further out from major tourist attractions, I found my hotel room to be very spacious, well-equipped for the price with free Wi-Fi and the quietest of all the hotel rooms that I stayed in during my trip. The restaurant at the hotel also served pretty decent food for dinner and the waitresses can speak a bit of English. If you want to visit Cochem, Koblenz (or Bonn / Cologne if you have a Eurorail pass), then this is a good hotel to stay in as a base for your day trips: quiet, well-equipped, clean, and well-priced. Nothing bad about the hotel, but make sure you check your train schedule as to when you catch your trains. Sometimes, there can be as few as just one train every hour or so.
Central riverside location in a quiet attractive town, and a very good evening meal in the pavement terrace restaurant.
the food was very good, choice of wines was perfect, and the cook/owner was very attentive. the staircase to the rooms upstairs is a bit difficult for older people who carry luggage. maybe the hotel can assist older people carry their luggage upstairs. one small problem with the breakfast buffet where guests can make fresh orange juice themselves with a squeezing machine: the idea is nice, but in practice it does not work very well to squeeze the oranges. It takes a long time and it is easy to hurt your hands.
Didnt like being charged 25 euros for putting some sheets onto a sofa. Should have been advised the cost in advance. Didnt like being told we couldnt use the free parking opposite and being told to use the paid parking some distance away so they could make some more money.