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The hotel was in an excellent location. The staff were friendly, extremely helpful and very welcoming. The room was lovely, clean and spacious.
The fridge and microwave in the room was very useful. I would prefer duvets to blankets.
Friendly staff and comfortable room Nothing
Excellent bedroom. We had a microwave,fridge and also crockery and cutlery, for our use. Well decorated and comfortable hotel. An excellent visit. Can't think of any!
convenience to town centre
The rooms were well-thought out and very comfortable. When we first arrived we had trouble getting in as the staff were working elsewhere and the door is kept locked. Once inside (thanks to a guest) we were able to contact the staff via the system they have in place with no problem.
It was clean and the staff were friendly. We loved the place and would definatley stay there again. very clean and very friendly. would recommend a stay there. very central.
absolute comfort during our stay
The staff were really friendly and the breakfasts were amazing. The double bed was too small for two people.
Home from Home, rooms excellent, staff very friendly and welcoming. this hotel is a must for business traveller, and i shall be going back. Thanks Micheal.
Friendly, helpful, and efficient staff. Clean hotel. Great breakfast. Noise from club downstairs and surrounding pubs. Area popular for stag and hen parties. Nothing against this but I was running the Great North Run the next day. To be fair however, we were grateful to get a room in the area having left it late to book. So we knew what we were letting ourselves in for. If hadn't been running, might have even joined the fun!
Near the seaside Noisy floor, filthy carpets, windows didn't open entirely, neighbourhood looks like a ghost city
Staff very helpful and friendly. Good breakfast. None
The friendliness of all staff, nothing is a problem for them, lovely clean rooms, and great breakfast. After staying in many other hotels in this area would only ever go back there!
Lovely hotel, friendly helpful staff, clean rooms and excellent breakfast a definite 10/10
Friendly welcome, clean and tidy. Close to the seafront. Good value.
near the sea
the staff on arrival were excellent. very friendly and could not do enough for you. It was very warm and the breakfast was lovely. The staff were very sweet with my daughter and gave her a lollipop. So she was won over!! Felt it was very much a contractors hotel due to the clientele and the nature of the room set up. But it was last minute so was perfectly serviceable.